Tabs will not sync from old phone to warranty replacement phone.

Unable to get my open tabs to sync from my old phone to my new phone. Made sure to sync everything before I set up my replacement phone. Logged into my Firefox and tried … (read more)

Unable to get my open tabs to sync from my old phone to my new phone. Made sure to sync everything before I set up my replacement phone. Logged into my Firefox and tried hitting the sync in settings. It shows synced 0 minutes ago yet no new open tabs. Please help!

Asked by junior426 13 hours ago

editing text

When I finish typing something either into the search bar, YouTube, YouTube studio, really anywhere, I have a hard time editing it. The best way for me to explain it is … (read more)

When I finish typing something either into the search bar, YouTube, YouTube studio, really anywhere, I have a hard time editing it.

The best way for me to explain it is to show you:

Before edit: Firefox is the best browser, hands down.

After editing: Firefox is ntheot best browser, hands down

What I meant to say: Firefox is not the best browser, hands down.

When I went to add the "not", I selected the place right before the "t" for "the" and began typing. All of a sudden it freaked out and did what you see.

This seems to happen no matter if I am in desktop mode or not. Also, this is even worse when trying to type on YouTube studio to edit the title and description.

"All_I_Need_Is_You_exported_0"

This is the default title that I get on a video. See how there are multiple underscores? When I go to delete them by selecting the spot right in front of them and then add a space to keep the gap, it often completely removes the word to the right of where I am adding the space. This doesn't happen as often, but what happens everytime is when I try to add text to the beginning.

For example:

Before editing: "All I need Is You"

After editing: "Lecrae - I need is you"

What I meant to say "Lecrae - All I Need Is You"

It has this issue when I select the beginning. There is no way to not have the problem because there is no empty space between the beginning and in this case "All".

Asked by Sage Blue Music - Official 12 hours ago

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Possible text rendering glitch on Samsung Galaxy Tab A (2017) SM-T380 Android Tablet

Samsung Galaxy Tab A (2017) SM-T380 Android version: 9 Firefox 115.0.1 Only Addon is ublock origin I've had this problem for months now, but it was never as bad as it ha… (read more)

Samsung Galaxy Tab A (2017) SM-T380 Android version: 9 Firefox 115.0.1 Only Addon is ublock origin

I've had this problem for months now, but it was never as bad as it has become now on the latest Firefox 115.0.1 Android release. The issue would (seemingly) mainly occur on text heavy websites, like Wikipedia, but it never disrupted me enough to file a report until now. It's now happening on practically every website I can visit.

Basically, huge 'blocks' of websites will be 'blanked out', and the only way to potentially work around this is to pinch zoom until these 'blocks' get out of the way of the text/page elements they're obscuring. This isn't consistent however, so you can't reliably just pinch to zoom to a perfect level to have the page render all the way correctly, the 'blocks' will simply move to obscure other parts as you're zooming and trying to fix whichever specific portion of the screen you want to see properly.

So far I've tried disabling ublock origin for pages this was occurring on, clearing the program cache, restarting my phone, clearing all browser cache/history, toggling the different Accessibility options pertaining to page zoom, and none of these things have worked at all.

I've attached some screenshots of how this looks when zooming in. Other browsers (the Samsung browser, specifically) don't have this issue on this tablet, and I saw one google play store Firefox app review with my same device also mention having a similar sounding issue.

Anyone have any idea what the issue could be? If more screenshots from a different website are needed, or if I should have posted this elsewhere, please let me know.

Asked by yungtarp99 8 months ago

Last reply by Paul 8 months ago

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following laptop instructions to sync and save data on phone

Firefox on laptop says to seek and save data with food, open Firefox go to menu at shoes sick and save data but there is no option for this. How could I tell if I am sync… (read more)

Firefox on laptop says to seek and save data with food, open Firefox go to menu at shoes sick and save data but there is no option for this. How could I tell if I am synced and how to do it?

Asked by johnapanelli 1 year ago

Last reply by Spanish Eyes 10 months ago

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Why No Import Of Bookmarks?

Why oh why, does Firefox not have an import button to move my bookmarks from another browser? I am trying to get rid of duck duck go and go back to using Firefox. Thank… (read more)

Why oh why, does Firefox not have an import button to move my bookmarks from another browser? I am trying to get rid of duck duck go and go back to using Firefox.

Thank you.

Asked by dak46cmai 1 year ago

Last reply by p21013023 1 year ago

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enable javascript

Being a decade user of Firefox I must say that I started to hate it because the last editions hide the choice for enabling or disabling javascript. The stupid comand "abo… (read more)

Being a decade user of Firefox I must say that I started to hate it because the last editions hide the choice for enabling or disabling javascript. The stupid comand "about:config" leads nowhere and all previous answers are absurd. Why Mozilla decided to hide the option " turn on / turn off" javascript? It turned a previously great navigator into a stupid user unfriendly useless software. I use the internet for over 40 years and Firefox has always been my favourite. What obscure financial reasons made developers decide to hide the simple option of earlier editions? Please put back the "on/off" option for javascript. Untill then I'll use Chrome.

Asked by titorosemberg 1 year ago

Last reply by TyDraniu 1 year ago

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truncated text with firefox 115.0.1 android 9

Having web pages with missing, truncated text or blank rendering similar to error reported to Mozilla support by - pnystrom 7/22/21, 9:44 PM and moderated by Paul. Duc… (read more)

Having web pages with missing, truncated text or blank rendering similar to error reported to Mozilla support by -

pnystrom 7/22/21, 9:44 PM

and moderated by Paul.

Duck Duck Go list of search results has missing text and blank space, for example. Same missing text happened with earlier version of Firefox but is worse with this version update. Have Motorola moto 6g play phone.

Asked by berg.eedward 8 months ago

Last reply by Garrett24 7 months ago

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No QR code option showing in Android Firefox sync

I want to sync my new laptop to Firefox on my Android mobile. I am asked to: 1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and tap Syn… (read more)

I want to sync my new laptop to Firefox on my Android mobile. I am asked to:

1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and tap Synchronise and save data 3. Tap Ready to Scan and hold your phone over this code

But this command #3 is simply is not there in the Android FF settings. I see only Synchronise Now/ Device Name / Sign Out, plus Choose What to Synchronise. Nothing else. Any ideas?

Asked by Martin Gordon FF account 1 year ago

Last reply by Paul 1 year ago

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Cache & Cookies

When you clear browsing history why does it only clear the web site and not Cache & Cookies? I used to use Chrome, when you clear browsing history you also have the o… (read more)

When you clear browsing history why does it only clear the web site and not Cache & Cookies? I used to use Chrome, when you clear browsing history you also have the option to clear cache & cookies. Why doesn't FireFox do this? Also how do you find site ti clear cookies & Cache Thanks

Asked by leedrn0 1 year ago

Last reply by Nicole T. Arnold 1 year ago

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YouTube soft-crashes when going full screen sideways

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces ba… (read more)

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces back to home screen - if opening Firefox again only half of the video component shows as in portrait mode, rest is black screen - if attempting to go side/full screen does properly show the video, but going back again to normal screen still shows the half black screen

I can reproduce this with a almost 100% rate, it only fixes itself by restarting Firefox, where it will work until phone is put to sleep mode.

I tried reinstalling Firefox from scratch, as well as deleting my browser cache and it didn't fix.

Asked by mariojothy 9 months ago

Last reply by hollandmk1 5 months ago

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Setting home page

I am trying to set the home page on my Samsung S21 with android v13 and firefox v117. I cannot find any means for setting the home page. The customize homepage in the to… (read more)

I am trying to set the home page on my Samsung S21 with android v13 and firefox v117. I cannot find any means for setting the home page. The customize homepage in the top (3 button) menu has no option for setting a different home page.

The homepage option under settings gives you exactly the same options as above.

The customize option under settings applies only to the theme and has no options for managing the home page.

Unfortunately every version of firefox is different and all the instructions I have found apply to different versions of firefox than the one I am using.

Asked by Wayne Knight 6 months ago

Last reply by Paul 6 months ago

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Can't find proxy settings in FireFox for Android

I need to change my proxy setting on my android device. This means I need to change the proxy setting in FireFox on my android device. It seems that the proxy setting a… (read more)

I need to change my proxy setting on my android device. This means I need to change the proxy setting in FireFox on my android device. It seems that the proxy setting are no longer available. How do I change proxy setting in FireFox 105.2.0 for android?

Thank-you, Kevin

Asked by KevinSeidel 1 year ago

Last reply by Paul 1 year ago

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App "minimizes" when video goes fullscreen

Sometimes when I click full-screen on a video, the app view disappears, and I am back out on the home screen. I still hear the video, and can switch back to Firefox and t… (read more)

Sometimes when I click full-screen on a video, the app view disappears, and I am back out on the home screen. I still hear the video, and can switch back to Firefox and try full-screen again. It usually (maybe always) works the second time.

When it happens, I can briefly see the video go full-screen and rotate to landscape. When the view has disappeared the screen rotates back to portrait. Whenever a video stays in portrait mode when going full-screen, the problem does not occur.

Even when closing firefox, I can still hear the video. So I think it is related to this issue: [https://support.mozilla.org/en-US/que.../1420245]

What I have tried:

  • Switching versions of firefox, they all have the same issue; Firefox, Firefox Nightly, and Fennec.
  • Clearing cache and disabling add-ons has not worked, but seemed to make it happen less frequently for a while (not sure).
  • I tried activating automatic screen rotation, but this made the problem worse. It would then not work the second time and firefox would only display part of the website in the top right corner of the screen. Closing it and re-opening it multiple times did not work. I had to turn auto-rotate back off.
  • I'm using the KISS launcher. Tried switching to various other launchers, but it made no difference.


OS: Calyx OS 4.12 HW: FairPhone 4 Firefox: Fennec v116, Firefox Nightly Add-ons: uBlock Origin, Tampermonkey

Asked by levinj 7 months ago

Last reply by JambleScrambles 5 months ago