Showing questions tagged: اعرض كل الأسئلة
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can't login to my bank

I don't know what's going on but I can't login to my bank I have to use chrome. Truist.com And I've used nothing but Firefox for 10yr.. Latest FF for Android on LG phone,… (read more)

I don't know what's going on but I can't login to my bank I have to use chrome. Truist.com And I've used nothing but Firefox for 10yr.. Latest FF for Android on LG phone, desktop is down.. Help..

Asked by thawolff 1 year ago

Last reply by Paul 1 year ago

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data missing

Hello I synced my acount in my phone(redmi k20) then change my phone & log in my firefox acount & all my bookmarks are gone!!! Please fix it & help me.tnx [ed… (read more)

Hello I synced my acount in my phone(redmi k20) then change my phone & log in my firefox acount & all my bookmarks are gone!!! Please fix it & help me.tnx [edited email from public] @gmail.com

Asked by ehsan.ehsan.2012 1 year ago

Last reply by Paul 1 year ago

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Firefox facebook does not showing me no longer access option.

Hi Mozilla Firefox team, I am an active old user of your browser. Now for a few months I am facing an issue related with firefox facebook browsing. The option (No longer … (read more)

Hi Mozilla Firefox team, I am an active old user of your browser. Now for a few months I am facing an issue related with firefox facebook browsing. The option (No longer acess to your account) is not showing. Please get me back the option beacause I want this option to get back on my personal facebook account. Without this option I will not get back on my facebook account. Please get back this option. I am giving you the screenshot of my problem.

Asked by hmmd5694 1 year ago

Last reply by Paul 1 year ago

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viewing the cache on Android

I would like to view the individual files in my cash to find an image that appeared in my web browser. The site was feeding me the image via JavaScript so I don't actuall… (read more)

I would like to view the individual files in my cash to find an image that appeared in my web browser. The site was feeding me the image via JavaScript so I don't actually have a link to go to in order to see it again.

104.2.0 (Build #2015902899), 0f9ad767a+ AC: 104.0.10, 7b0499725d GV: 104.0.2-20220902153754 AS: 93.7.2

Android 11

Asked by beaudins 1 year ago

Last reply by Paul 1 year ago

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Can't bring up Firefox homepage (installed icon unresponsive.

The installed Firefox icon does not take me to the Firefox homepage. The default language is unreadable(to me). Without the ability to access Firefox homepage, I cannot … (read more)

The installed Firefox icon does not take me to the Firefox homepage. The default language is unreadable(to me). Without the ability to access Firefox homepage, I cannot access Settings, which leaves me dead in the water. Ideally, I'd like to start from scratch. I don't want to give up on Firefox, but right now, I can't even refresh, let alone cancel outright. Please help. -Patrick Branin

Asked by patrickbranin 1 year ago

Last reply by Paul 1 year ago

Youtube videos won't play in Landscape mode

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal. Youtub… (read more)

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal.

Youtube seems to work fine on other browsers and I have tried all basic fixes, like deleting cache/data/reinstalling app etc. Appreciate any help.

Edit. Okay I managed to fix the issue so I'm adding the solution here in case anyone runs into this problem. Apparantly youtube playback decided to enable "ambient mode", a feature I didn't even know existed and seems to not play well with a phones resolution.

Just click the settings gear while the video is playing in landscape (mine is on the top right) and disable the "Ambient mode" feature.

Hope this helps.

Asked by Seltic 4 months ago

Last reply by Chris 4 months ago