Showing questions tagged: اعرض كل الأسئلة

Cannot load outlook mail on firefox

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’v… (read more)

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’ve tried refreshing the page multiple times, clearing all cookies, restart my old lab top. Still, the same something went wrong messages. Please assist. Thank you.

Asked by htxtrantran_n 3 months ago

Last reply by James 3 months ago

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Firefox ESR v52.9.0 Crash Reports No Longer Processed?

Has Mozilla stopped processing crash reports for older versions of Firefox like Firefox ESR v52.9.0 (the legacy version for Win XP and Vista)? I tried to filter crash r… (read more)

Has Mozilla stopped processing crash reports for older versions of Firefox like Firefox ESR v52.9.0 (the legacy version for Win XP and Vista)? I tried to filter crash reports on the Mozilla Crash Report site at https://crash-stats.mozilla.org/home/product/Firefox for older versions of Firefox but I can't select a Firefox version older than v68.4.1 (i.e., the current FF ESR version) - see attached image.

I'm trying to assist a Vista SP2 / Firefox ESR v52.9.0 user who is trying to troubleshoot their browser crashes but they've told me they are having problems submitting their crash reports from about:crashes. I just want to make sure that Mozilla is still processing crash reports for older version of Firefox if the user submits them from about:crashes manually, assuming the crash report is less than 6 months old.


64-bit Win 10 Pro v21H2 build 19044.1466 * Firefox v96.0.3 * Microsoft Defender v.4.18.2111.5-1.1.18800.4 * Malwarebytes Premium v4.5.2.157-1.0.1562 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

Asked by lmacri 6 months ago

Last reply by lmacri 6 months ago

Latest upgrade

I upgraded my firefox today to 101 I think and now I cannot search or go to any website. I tried to restore to a previous version and it said none are available. The on… (read more)

I upgraded my firefox today to 101 I think and now I cannot search or go to any website. I tried to restore to a previous version and it said none are available. The only way I can use firefox to go on the web is if I go into troubleshooting mode. How can I fix this?

Asked by bscottfildes 2 months ago

Last reply by ManageAccount 1 month ago

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Weird white thing in the edges

there is a weird white overlay in the edges of firefox. try looking at the edges of the screenshot. sorry if it`s a terrible screenshot and terrible english using firefox… (read more)

there is a weird white overlay in the edges of firefox. try looking at the edges of the screenshot. sorry if it`s a terrible screenshot and terrible english using firefox 95.0.1 (this error started now) and windows 10 21h2. i`ve deleted my entire firefox profile from file explorer and reinstalled it. maybe is it that but this error started before that.

Asked by MatrixFox15 7 months ago

Answered by MatrixFox15 7 months ago

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Parler.com

Connection to Parler.com has failed this week. Hung up on opening favicon, and no links to the site work anymore. Parler support says this has been an issue with Firefo… (read more)

Connection to Parler.com has failed this week. Hung up on opening favicon, and no links to the site work anymore. Parler support says this has been an issue with Firefox. It worked a week ago, not now. Any suggestions?

Asked by nightwriter1 1 year ago

Last reply by Chris Ilias 1 year ago

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downloaded firefox twice, profiles are on different accounts. How do I find my other account? only the old account with it's profiles are found

My computer had repairs, after the repairs firefox was Not working. I downloaded it again, and it was a newer version ,but my bookmarks were there. After my computer was … (read more)

My computer had repairs, after the repairs firefox was Not working. I downloaded it again, and it was a newer version ,but my bookmarks were there. After my computer was turned off, then turned back on, a version of firefox, that came up was from 2006 came up along with bookmarks from that time period. The only profiles I can find(3 profiles) are all old, nothing with newer (from the last 5 years) bookmarks. How do I find the New profile that I downloaded just 2 days ago... that has all my 5 years of bookmarks? I tried to find this other account, with profiles, but was not able to.

Asked by Tan4482 1 year ago

Last reply by cor-el 1 year ago

YouTube videos

I need support by phone!!! All your support answers on the web page do not help. Many of the answers suggest going to options. FIREFOX DOESN'T HAVE AN OPTIONS BUTTON. I h… (read more)

I need support by phone!!!

All your support answers on the web page do not help.

Many of the answers suggest going to options. FIREFOX DOESN'T HAVE AN OPTIONS BUTTON.

I have donated to Mozilla. If you can't help me, I certainly won't be donating ever again.

Asked by petefine 3 months ago

Last reply by James 3 months ago

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Trying to install, Firefox.

Trying to install Firefox, asked to install "app" on one more device. I do not have another device. I do not know what an "app" is. Please help me get this working. … (read more)

Trying to install Firefox, asked to install "app" on one more device. I do not have another device. I do not know what an "app" is. Please help me get this working.

Asked by orjan2 1 year ago

Last reply by cor-el 1 year ago

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error occurred during a connection to duckduckgo.com. The OCSP response is not yet valid (contains a date in the future). Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

error occurred during a connection to duckduckgo.com. The OCSP response is not yet valid (contains a date in the future). Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE The p… (read more)

error occurred during a connection to duckduckgo.com. The OCSP response is not yet valid (contains a date in the future). Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Asked by Toosassy2 7 months ago

Last reply by cor-el 7 months ago