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  • Archived

Suddenly Firefox has stopped working, whether I type the url or hit a bookmark. Why? This is very frustrating

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark… (read more)

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark, the url shows up in the address window, but nothing happens. there are maybe 3 bookmarks that still work, and all the rest are duds. auto-complete still works, but firefox refuses to take to the address. i get a lot of "flash crashes" (thanks, adobe) so i recently updated flash, and that started the problem. this is why i distrust updates. (for the record, i keep current with firefox updates, even though it is still bloatware that uses 2 GB just to run 3 windows. anyway, any help you could offer would be most... helpful! (not sure why my exclamation points are printing as open-brackets, but hey, whatever, that's the internet) thanks, tim

Asked by TIMSPORES 5 years ago

Last reply by John99 5 years ago

  • Archived

Is someone able to analyize my crash report please?

I hope to get some direction with FF crashes, I am getting between 10 & 20 crashes per month. Just recently it's gone crazy. I never get any response from crash repor… (read more)

I hope to get some direction with FF crashes, I am getting between 10 & 20 crashes per month. Just recently it's gone crazy. I never get any response from crash reports submitted???

bp-6e46c5a8-f70b-4e32-8f0a-9d6522141018 18/10/2014 12:08 PM bp-b19134b9-055f-4f25-8548-49da62141018 18/10/2014 11:40 AM bp-2ef9e16b-be87-449c-a39c-fef8d2141018 18/10/2014 11:40 AM bp-034d80c1-e7b8-4472-b26a-c9f182141018 18/10/2014 11:39 AM bp-12ac489c-5ccc-45bc-a9ac-cd3022141018 18/10/2014 11:39 AM bp-c53df39e-cdb7-447a-91dc-89d722141017 17/10/2014 11:20 PM bp-a0088fbe-7e34-4bbb-b5ca-f30d92141017 17/10/2014 3:33 PM bp-df8418b5-9a6b-45e1-bff7-25c062141017 17/10/2014 3:33 PM bp-20d1eb01-6a73-4283-8d80-9b4512141017 17/10/2014 3:33 PM bp-203b11de-1416-47f3-858a-b6bab2141017 17/10/2014 3:30 PM bp-0d77d172-83f5-4ec9-bafd-fa7b52141017 17/10/2014 3:29 PM bp-3b0f77e9-cd40-4d38-9505-3060d2141017 17/10/2014 3:29 PM bp-a4400389-89a2-4bb3-85d4-499942141016 17/10/2014 8:58 AM bp-9fb49d91-4fda-4927-a838-718d82141016 17/10/2014 8:38 AM 150b8cb7-66ac-4dc7-8f5f-50b3530e3a85 10/10/2014 7:56 PM bp-cd3ee511-eec1-424f-b921-8bbae2141006 6/10/2014 6:25 PM bp-bad65a64-18af-4d3a-825f-07a202140927

Asked by Dills58 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox Constantly Crashing since 33.0.3 Update

I know there is another post about this, but the user didn't give too much information, and the "solution" does nothing to help. I had bunch of tabs open, which I normall… (read more)

I know there is another post about this, but the user didn't give too much information, and the "solution" does nothing to help.

I had bunch of tabs open, which I normally do on Firefox without issue, and Firefox automatically updated itself. Shortly after, Firefox crashed while I was trying to access another web page.

Since then, it will constantly crash. If I restart and restore all my tabs, it will normally crash as soon as I try to use a new tab or type in my old ones. If I leave it alone for a while it seems to work for a matter of minutes before crashing again.

I even reset Firefox, but that did nothing for me. It just seems like it wants to crash no matter what I try.

I had just put Firefox as my default web browser (as I had it this way before, but switched to Chrome when too many problems were occurring from a previous update). I had to go right back to Chrome. While I like to keep all my browsers updated, this is simply ridiculous. I have never crashed so many times from doing what a browser is meant to do.

Anyway I can downgrade back to just version 33.0.0 until another version comes out?

Asked by Heatshiver 5 years ago

Last reply by bluptcrzr 5 years ago

  • Archived

Can't save images - not responding

With the latest Firefox on Windows 8.1, if I right click to save an image, it doesn't work. The Save screen comes up, but the buttons along the bottom are missing. The … (read more)

With the latest Firefox on Windows 8.1, if I right click to save an image, it doesn't work. The Save screen comes up, but the buttons along the bottom are missing. The blue circle is spinning. Then it will say "not responding: and there is no way to get out, except to close the program. I've tried turning off other programs and starting in safe mode, with no add-ons, but I have the same problem.

Asked by jMac 6 years ago

Last reply by UnknownVT 6 years ago

  • Archived

Weird issues with YouTube navigation

Hi, I'm a new Firefox user and I did a fresh install of the latest version today, as well as installing some extensions. Everything is working great, except I have some n… (read more)

Hi,

I'm a new Firefox user and I did a fresh install of the latest version today, as well as installing some extensions. Everything is working great, except I have some navigation issues with YouTube.

If I go to the YouTube homepage, then I press the back button to go back to the previous site I was on, it doesn't work. What happens is, I stay on YouTube, except now both the back and forward buttons light up in the toolbar. If I press back again, I go back to the site I was on previously, so I have to hit back twice every time. If I hit forward, I stay on the page I'm on, but the forward button greys out.

Also, let's say that I am on the YouTube homepage and I click on a video to watch it. At that point, I can click back to go back and it works as normal, but when I do that, the forward button is not lit up, so I can't go forward to the video that I just watched.

These issues only affect YouTube. I've been browsing around the web using Firefox for a few hours and all other sites seem to work just fine.

Any ideas? Thanks.

Asked by DJSigma 6 years ago

Last reply by cor-el 6 years ago

  • Archived

export bookmarks to ie

I'm trying to export my bookmarks to ie9. Everytime I import the html. file I exported into ie9 I get an unsuccessful message. I'm trying to export from Firefox in safe m… (read more)

I'm trying to export my bookmarks to ie9. Everytime I import the html. file I exported into ie9 I get an unsuccessful message. I'm trying to export from Firefox in safe mode. Could that be the problem?

Asked by politzer 5 years ago

Last reply by cor-el 5 years ago

  • Archived

firefox keeps crahsing over and over

So the passed few weeks my firefox just keeps crashing randomly. then once it has crashed it opens up and crashes again and again someone please help thanks d96018bd-011… (read more)

So the passed few weeks my firefox just keeps crashing randomly. then once it has crashed it opens up and crashes again and again someone please help thanks

d96018bd-0116-4f9c-bded-2cbd45ac81da 4/10/2014 6:09 PM bp-3bfa1485-d70b-40ee-b7f4-495672141004 4/10/2014 6:08 PM bp-95538442-675c-43d2-94df-2082f2141004 4/10/2014 6:05 PM bp-25750a8a-1e3a-40f0-91cf-428782141004 4/10/2014 6:05 PM f17ccb91-342a-4eed-a9fc-d6149b21e21a 4/10/2014 6:05 PM bp-5e5bd2a2-43dc-4bcc-ab97-303d12141004 4/10/2014 6:05 PM

Asked by mikezy 5 years ago

Last reply by philipp 5 years ago

  • Archived

Firefox crashes when i go on DeviantArt

Firefox crashes when i'm going on any submition on Deviantart. Sometimes it doesn't, but mostly it does. I restarted my Firefox, removed some plugins and add-ons, but it … (read more)

Firefox crashes when i'm going on any submition on Deviantart. Sometimes it doesn't, but mostly it does. I restarted my Firefox, removed some plugins and add-ons, but it didn't help. How can i fix it?

Last crash report: https://crash-stats.mozilla.com/report/index/3c103d25-3f67-4ced-ad67-1c4f52141202

Asked by Villionic 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox crashes

My firefox has been crashing about 10 times day for about 6 months now. I've updated everything in my computer and all the firefox add ons. I've even updated to Windows 8… (read more)

My firefox has been crashing about 10 times day for about 6 months now. I've updated everything in my computer and all the firefox add ons. I've even updated to Windows 8.1 from Windows 7 and still the same problem. I'm starting to think its a hardware issue. I've even tried using Chrome. I'm still having the same problem and get the "aw snap" when browsing. The only plug in I have is Adblocker. The the extensions are Shockwave, shockwave for director, Adobe acrobat, and OpenH264 video codec by Cinsco. I've updated everything. Reinstalled everything and now started to buy new hardware. Recently put Windows 8 on a brand new hard drive and still having the same problem. I'm almost considering buying another motherboard. I have my crash dump file that I can send if anyone can help.

Asked by mymeister4you 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Why support Twitter?

Issue I have another kind of problem with Firefox Description OK, we're all about Open Source. We're about non-profit. Why then are we posting on Twitter and Facebook? I… (read more)

Issue

I have another kind of problem with Firefox

Description

OK, we're all about Open Source. We're about non-profit.

Why then are we posting on Twitter and Facebook? I know Facebook is pretty big and "down with the kids" but Twitter is just hype; and commercial at that.

It's sending the WRONG message. Come on Mozilla, let's use a completely OPEN solution to micro-blogging and show the world that we support OPEN developers.


This happened

Not sure how often

I opened the Mozilla page

Troubleshooting information

None relevant

Firefox version

3.0.10

Operating system

Intel Mac OS X 10.6

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.4) Gecko/20100611 Firefox/3.0.10 Windows NT

Plugins installed

  • -Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • http://www.facebook.com/fbplugin/
  • RealPlayer Plugin
  • iPhoto6
  • Contribute Plug-inInbrowser Editor Plug-in
  • LogMeIn remote control components
  • Java Plug-In 2 for NPAPI Browsers
  • Unity Web Player lets you experience dazzling interactive 3D right in your browser. For more information, visit Unity .
  • DivX Web Player version 2.0.0.263
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.6
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 10.1 r53

Asked by AnonymousUser 9 years ago

Last reply by Morbus 9 years ago

  • Archived

Nothing happens when I put in a subject to be researched or I put in a website to be found.

When I open Firefox there is a box in the middle of the screen where I usually place items that I want to look up. Previously, if I put an item or name in this box and … (read more)

When I open Firefox there is a box in the middle of the screen where I usually place items that I want to look up. Previously, if I put an item or name in this box and clicked it, numerous websites would appear. Now nothing happens. If I go to the address bar and put in a valid website address, nothing happens. However, the websites on my Bookmarks still function Please help. I also note that when I access the search engine box, there are no search engines listed. My wife is a Facebook person, and I don't know if this somehow has changed by Firefox settings.

Asked by jobobmun 6 years ago

Last reply by cor-el 6 years ago

  • Archived

tabs increased in size vertically

I don't know what's going no. For no reason at all, out of the blue Firefox will have tabs about double the size, vertically (height) after a simple restart. No config ch… (read more)

I don't know what's going no. For no reason at all, out of the blue Firefox will have tabs about double the size, vertically (height) after a simple restart. No config changes or new add-ons.

Even tried safe mode with add-ons disabled and toolbar reset to default, same problem. Was fine before the restart. All I did was run CCleaner.

Running FF10 on Windows 8 CP 64 bit.

Asked by Chad Abizeid 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Firefox hangs when browsing a site

hi, My problem in firefox now is when i browse the below site which contains flash player the explorer hangs and the consumption of CPU adds up to 40% note: I have tested… (read more)

hi, My problem in firefox now is when i browse the below site which contains flash player the explorer hangs and the consumption of CPU adds up to 40%

note: I have tested the site on Chrome, IE and Opera and it is ok.

I hope to solve this problem as soon as possible

problem site: http://ardroid.com/2012/01/03/samsung-announces-galaxy-ace-plus/

Asked by adawe 8 years ago

Last reply by cor-el 8 years ago

  • Archived

I am unable to get the windows TIP for Tablet PCs to auto pop up when clicking with a stylus or my finger. What add-on/setting will fix this?

I have a lenovo Thinkpad Convertible tablet. In the past I've been able to get it were the Windows TIP pops up when I click on a text input field. This function no long… (read more)

I have a lenovo Thinkpad Convertible tablet. In the past I've been able to get it were the Windows TIP pops up when I click on a text input field. This function no longer works, I have a new computer, and whatever change I'd done to my old computer is not readily apparent. Any help in getting text input fields to pop up the TIP automatically would be great. Until then, in tablet mode, I have to use my computer with IE or keep the TIP at the taskbar to click on, but that's a lot of movement and rather annoying.

Asked by pyrotechnomimus 7 years ago

Last reply by Unlogic 7 years ago

  • Archived

I downloaded the latest version of Firefox- this version will only permit me to view bookmark. No typed in websites- bizarre.

I updated to the most up-to-date version of Firefox- this version will no longer permit me to type in websites. I can only go to websites via referral from another webs… (read more)

I updated to the most up-to-date version of Firefox- this version will no longer permit me to type in websites. I can only go to websites via referral from another website or from my Bookmarks. It has nothing to do with secure versus non-secure websites.

Asked by DennisMoltz 6 years ago

Last reply by cor-el 6 years ago

  • Archived

java not found

I have a complaint. It seems like every time I do a major update to either Firefox or Windows I have a problem with Jave being recongized on my computer. I look at the … (read more)

I have a complaint. It seems like every time I do a major update to either Firefox or Windows I have a problem with Jave being recongized on my computer. I look at the instructions and it tells me about the little pop up box that appears and that if that doesn't come up I should be able to see the little red icon on the address bar - but i never do. This is getting very frustrating. The website that happens is http://www.smartsource.com/smartsource/index.jsp?Link=MKRU3JAAR6CCY

Asked by debi0662 6 years ago

Last reply by cor-el 6 years ago

  • Archived

I can't add a search engine google,yahoo to the search window.The manage search window shows blank,and I can't add any.

when my wife tries to access a website,she'll type the web address,and it will not launch the site.I've tried to load a new search engine in the manage search window,and… (read more)

when my wife tries to access a website,she'll type the web address,and it will not launch the site.I've tried to load a new search engine in the manage search window,and it shows blank and will not allow me to add any search engines.I've unistalled firefox and reinstalled it and I still have the same problem,any suggestions?

Asked by williamhjonesjr 5 years ago

Last reply by cor-el 5 years ago