Showing questions tagged: اعرض كل الأسئلة

Youtube videos won't play for one user

A couple weeks ago Youtube videos stopped working on my PC. It keeps spinning and tells me to try restarting my device which does not help. Have tried several suggestions… (read more)

A couple weeks ago Youtube videos stopped working on my PC. It keeps spinning and tells me to try restarting my device which does not help. Have tried several suggestions I've found, like clearing cache and cookies and history, disabling extensions, but not uninstalling and reinstalling because Youtube plays fine in Edge and also plays in Firefox on the other user on my PC. I appreciate any suggestions. Thank you.

Asked by lrsz 2 months ago

Last reply by cor-el 2 months ago

windows 8.1 ongoing mozilla support 2023

Hello, I am still using windows 8.1 64bit & refuse windows 10, due to high risk privacy, yes predictable hollow words are said, BUT is Microsoft, a greedy un-scruple… (read more)

Hello, I am still using windows 8.1 64bit & refuse windows 10, due to high risk privacy, yes predictable hollow words are said, BUT is Microsoft, a greedy un-scrupled money making, money hungry corporate entity, wants us to willing give it our private details voluntarily or under thin layer of extortion.

Hence my sticking to windows 8.1 as I have certain control, mainly updates.

Will Mozilla browsers be specifically supporting older operating systems like windows 8.1 into the coming years, not just months, e.g. until January 2023

Yes is a blunt question, but is eluded against in other responses, maybe is Microsoft buy out to sacrifice mozilla loyal users or similar, same query is for Brave browser. Mozilla I think is last Bastian for decency & morality, a leader in justice & honour.

Asked by rustyfacebook 3 months ago

Last reply by James 3 months ago

scripting and redirecting by web sites

'Why isn't there a way to stop scripting/redirecting when you click on a link? For example you click on a link thinking you are going to download something, but you are r… (read more)

'Why isn't there a way to stop scripting/redirecting when you click on a link? For example you click on a link thinking you are going to download something, but you are redirected to an AD site, or a Game site. Someone is racking up "clicks" for cash.

I.E. had a way to stop scripting altogether, or to allow you to choose to be be "asked" if you want to be redirected to another page, when a site wants to be redirected years age. So it shouldn't be that hard for you guys to set it up too.

I'm sure you just didn't think of it, but it is becoming a common problem with many sites, where someone manages to hack in a redirect an make some money getting "clicks", and worse, tricking people into downloading bogus shit programs like chromius.

Asked by whiz666 3 months ago

Last reply by Dropa 3 months ago

syn ON then all logins erasing from firefox list

I've been using FireFox for a long time. My account is installed on two computers. The operating system of one is windows 8.1 (from work) and the other is windows 10. (fr… (read more)

I've been using FireFox for a long time. My account is installed on two computers. The operating system of one is windows 8.1 (from work) and the other is windows 10. (from home) On December 7 or 8, 2020, my login list was suddenly deleted while I was working on my account with windows 8.1. I turned SYNC back on, but I couldn't get any of my recordings.

When I opened the same Firefox on my windows 10 computer at home, my login list was erased in less than 5 seconds.

I followed all the procedures on your help page. My login list is automatically erased when SYNC is on. I tried many times. It automatically erased my login list that I created from backup every time SYNC is on.

I request your help from Mozilla and Firefox authorities and review my account if necessary. I would like to see and use my November 2022 login list the same way if possible.

Thank you for your support


Levent

Asked by Levent UGEgmail 3 months ago

Last reply by Dropa 3 months ago

Menu button not working

When I press the "menu" button in the top right of the screen, nothing happens. If I hover over the button, it says "open application menu" but clicking does absolutely n… (read more)

When I press the "menu" button in the top right of the screen, nothing happens. If I hover over the button, it says "open application menu" but clicking does absolutely nothing. The same happens with the account button to the left.

What can I do to fix this?

Asked by diskguy35 3 months ago

Last reply by cor-el 3 months ago

Perhaps Firefox caused an issue with Amazon Prime Video

I have a laptop and use Mozilla Firefox as my browser. I am having trouble with Amazon.com Prime Video, my homepage states it thinks I am traveling. Nothing has changed. … (read more)

I have a laptop and use Mozilla Firefox as my browser. I am having trouble with Amazon.com Prime Video, my homepage states it thinks I am traveling. Nothing has changed. The problem comes and goes but I can't figure out a pattern. Amazon has not helped during calls or chats, it is a mystery. Because Amazon thinks I am traveling I cannot view most video content such as Starz channel, I am limited. Any tips? Thanks!

Asked by TheSageCottage 3 months ago

Last reply by jonzn4SUSE 3 months ago

unable to log into websites.

after reinstalling Firefox, i no longer am able to log into any websites example: you tube, sites, etc. I've check for updates but there's none besides my current versio… (read more)

after reinstalling Firefox, i no longer am able to log into any websites example: you tube, sites, etc. I've check for updates but there's none besides my current version of Firefox which so am in a weird predicament. please help thanks!

Asked by shinigamayrhom 3 months ago

Last reply by jonzn4SUSE 3 months ago

latest download

L.S., by installing the latest download all my passwords are gone. I ask you urgently to let me now how to undo the latest installation (I believe it was yesterday) . I'm… (read more)

L.S., by installing the latest download all my passwords are gone. I ask you urgently to let me now how to undo the latest installation (I believe it was yesterday) . I'm really very disappointed. I do not know all the passwords by heart. Please help me ASAP.

Many thanks and fiendly greetings, Marianne

Asked by Marianne51 3 months ago

Last reply by Terry 3 months ago

password shows different on fuirefox but its correct. the same password on a website i use is Coco*#2010 but on firefox it will not recognize the password

i have account on hibid nc and you login with a email address and a password but on firefox even though the password is correct it says the password is incorrect but on c… (read more)

i have account on hibid nc and you login with a email address and a password but on firefox even though the password is correct it says the password is incorrect but on chrome and edge it lets me login with the password and email. firefox will absolutely not let me login even though everything is the same. plus firefox will not let login into my bank account but chrome and edge will.

Asked by 1996ram 3 months ago

Last reply by Dropa 3 months ago

DoorDash Webpage Error 404???

Whenever I try to visit https://www.doordash.com/ in Firefox I get a web page that states -- Hmmm! The page you're looking for must be here somewhere... error code: 404 … (read more)

Whenever I try to visit https://www.doordash.com/ in Firefox I get a web page that states --

Hmmm! The page you're looking for must be here somewhere... error code: 404 ERR_004 Maybe you'd like to go back home

(See screenshot.)

This does not occur on any other browser.

What is this nonsense?

Asked by dkwalton 3 months ago

Last reply by Dropa 3 months ago

Websites are not loading

Any fix for this bug? The basic function of the web browser is to load a webpage and Firefox is failing that. This happens several times a day. This also happens in Troub… (read more)

Any fix for this bug? The basic function of the web browser is to load a webpage and Firefox is failing that. This happens several times a day. This also happens in Troubleshooting mode so no add-ons are responsible. The Webroot anti-virus and Malwarebytes have Firefox.exe allowed.

I click on a link and the webpage never loads. I copy the web address and paste it into a new tab and it loads. I do not have this issue with Chrome or Vivaldi. I currently have Firefox version 106.0 and use Windows

Asked by smithjohny039 4 months ago

Last reply by jonzn4SUSE 3 months ago

Can I sync certain files only between 2 computers?

I've seen nothing that specifically says this can or cannot be done. It makes sense to me, a non-tech person, though. Why -- or how if it's now possible -- can I sync c… (read more)

I've seen nothing that specifically says this can or cannot be done. It makes sense to me, a non-tech person, though. Why -- or how if it's now possible -- can I sync certain files I select between 2 or more computers? For example, I'd like my "Documents" to be the same on my computers. But I see no reference to doing that. Sub-text: IF that were possible, will Firefox automatically sync so that the resulting file is the most recent version (assuming identical file names)? OR, will Firefox bring all individual files if they are different in any way even if they have the same file name?

Thank you.

LM

Asked by Txasslm 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

config / interface

Does anyone make an effort to survey users before making changes? Some changes are just a bother but others are really imposing costs. I see the disappearing HOME icon… (read more)

Does anyone make an effort to survey users before making changes? Some changes are just a bother but others are really imposing costs.

I see the disappearing HOME icon is a recurring problem. So, fine, I've restored the button. But my complicated half-dozen links have also disappeared and I have to reconstruct my HOME pages. Mine are complicated since they are a series of graphs (from Yahoo Finance), each with specific different parameters. It will really take me time to reconstruct this and I really resent that.

Similarly, where on earth did my plug-ins/extensions go? Again, they haven't just disappeared from the toolbar. Once I locate the icon and restore it, I find that they've disappeared from TOOLS > ADD-ONS AND THEMES. I have to go download them again? Why?

Naturally, all of this just happens to land on my plate on a very bad morning. Lesson learned: I'll make a bookmark folder to duplicate what the HOME button should bring up.

What is the point of all this?

Thanks for listening,

JeanneR Firefox 106.0.5 (64-bit) Win 8.1

Asked by JeanneR 4 months ago

Last reply by cor-el 4 months ago

Aborted connection on detectportal.firefox.com, infected with URL:Maldvertising

Hi. Today after booting up the laptop I got the message in the screenshot from Avast antivirus. Can you help me determine whether it is a false positive? I opened firefox… (read more)

Hi. Today after booting up the laptop I got the message in the screenshot from Avast antivirus. Can you help me determine whether it is a false positive? I opened firefox once, I had no connection to the internet (website not found errors), then closed firefox, opened it again and then the message popped up.

Asked by kheb 4 months ago

Last reply by TyDraniu 4 months ago

lost bookmarks !!!! HELP

I got a pop-up to download an upgraded firefox, with assurance none of my info would be lost. It took me a 2nd download to get one that would install. Did the install, a… (read more)

I got a pop-up to download an upgraded firefox, with assurance none of my info would be lost. It took me a 2nd download to get one that would install. Did the install, and all 250+ of my bookmarks were gone!!!

I have spent a few hours in file manager, and can't find anything re: bookmarks. Where'd they go? Where are they kept in file mgr.? I'm dying here!

Very sorry now that I did the upgrade and trusted firefox.

Somebody please help................

Bill Laker

Asked by billlaker01 4 months ago

Last reply by Terry 4 months ago

Your email sent by mistake

Re your (partial email & apology) sent to me by mistake: "Greetings, It has been said that astronomy is a humbling and character-building experience. You know what e… (read more)

Re your (partial email & apology) sent to me by mistake:

"Greetings, It has been said that astronomy is a humbling and character-building experience. You know what else was humbling? Sending out an email by mistake, full of out-of-context Sagan quotes being used as placeholder text (thank you, Sagan Ipsum)."

So I looked for the humor in it, but then remembered that since you "partner" with the cursed WEF, it's more likely an expression of a severe mental illness that characterizes all who "partner" with them, & thus only deranged types might find funny.

Asked by firron 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago