Showing questions tagged: اعرض كل الأسئلة

Tab always crashes on audio playback

I've had this problem for a couple of years already. Not with other browsers and, with the Internet Download Manager extension, I'm usually able to download multimedia co… (read more)

I've had this problem for a couple of years already. Not with other browsers and, with the Internet Download Manager extension, I'm usually able to download multimedia content in FF. (That's been my workaround.)

For example, when loading this humble URL ... https://upload.wikimedia.org/wikipedia/commons/transcoded/d/d8/Plattenknistern_record.ogg/Plattenknistern_record.ogg.mp3 ... if I have autoplay enabled, it'll crash right away ("Your tab just crashed"), without autoplay, it'll crash as soon as I hit play. Until a few days ago, no crash report was created under about:crashes, but, after upgrading to 112.0.1, I've finally been able to submit a crash report: bp-203a462b-e949-47b0-90f3-a99760230422

No difference if I create a new user profile and disable add-ons. Disabling hardware acceleration doesn't help either. I can't do without most of my settings and add-ons, so refreshing FF is not an option. I'd sooner try a new install (and then import my profile and reinstall add-ons), but that's laborious and not guaranteed to solve the problem.

(I've submitted this question before, about half a year ago - now archived -, but that didn't go anywhere for lack of crash diagnostics.)

Asked by fucsi 1 month ago

Last reply by fucsi 1 month ago

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Odd copy problem in Firefox that doesn't appear in Chrome

On this web page https://www.univision.com/shows/la-reina-del-flow/resumen-de-la-reina-del-flow-capitulo-64-video you'll find a transcription section (which occurs on m… (read more)

On this web page

https://www.univision.com/shows/la-reina-del-flow/resumen-de-la-reina-del-flow-capitulo-64-video

you'll find a transcription section (which occurs on many of these univision/shows pages).

When I copy the section in Firefox words flow together because the copy doesn't copy exactly. I have tried half a dozen different copy addons, disabled them, changed options, etc. But nothing gets better. Generally, all the line breaks disappear, but even when I've found an option that leaves line breaks in they are different than the line breaks in the transcription section.

On the other hand, if I load the page in Chrome and do a simple copy of the transcription section, everything works fine.

I would really rather not use Chrome, but I've spent several hours trying everything I can thinks of, and nothing works.

Example with Firefox: erick: y tú crees que lucio te puso el arma en la manoy disparó para incriminarte. yeimy: pero obvio, erick, si no,con la muerte manín, seguramente se está vengando.o bueno, eso es lo que alcanzo yo a pensar, es lo que seme ocurre porque no sé qué más puedo decir.¿y tú qué piensas? yeimy: es lo que te digo.pero dejemos que la policía aclare todo esto.charly: vamos a grabar la primera parte del video.irma: ¿cómo así que primera parte, charly?

NOTE: "mano" and "y" are joined as are "se" and "me". They shouldn't be. Älso many spaces after punctuation marks are missing. These transcriptions can be long, so multiple words get joined.

Example with Chrome: erick: y tú crees que lucio te puso el arma en la mano y disparó para incriminarte. yeimy: pero obvio, erick, si no, con la muerte manín, seguramente se está vengando. o bueno, eso es lo que alcanzo yo a pensar, es lo que se me ocurre porque no sé qué más puedo decir. ¿y tú qué piensas? yeimy: es lo que te digo. pero dejemos que la policía aclare todo esto.

I'm going nuts. Any ideas?

Asked by RemySecor 1 year ago

Last reply by RemySecor 1 year ago

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Tab bar (all tabs) missing in Firefox 90

I just got my upgrade from Firefox86 to Firefox90 working, but the tab bar is completely missing. I still use "old-style" FIrefox. From top to bottom: File/Edit/View men… (read more)

I just got my upgrade from Firefox86 to Firefox90 working, but the tab bar is completely missing.

I still use "old-style" FIrefox. From top to bottom: File/Edit/View menu Search bar Bookmarks Toolbar Tab bar

(yes, I AM old. I've been using Firefox since Version 1 and this particular style works for me, developers be damned.)

The tab bar is completely missing. Firefox knows how many tabs I have open (it warns me when I try to exit) but doesn't show any. The area that the Tab Bar used to occupy is simply empty.

Any ideas on how to fix? (Yes, I have done the Google.)

Asked by RemySecor 1 year ago

Answered by cor-el 1 year ago

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Firefox not playing any audio whatsoever

Hello. Starting yesterday, Firefox has stopped playing audio from every website and even local files. Yes, I read this article and no, the sound is not being muted instea… (read more)

Hello. Starting yesterday, Firefox has stopped playing audio from every website and even local files. Yes, I read this article and no, the sound is not being muted instead the sound just refuses to play. In the screenshot, it shows that the "play" "mute" and speed option are greyed out. Also, I tried using safe mode and audio still wouldn't play. What should I do?

Asked by Computer 1 year ago

Last reply by Terry 1 year ago

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As of update 96.0, now have a white text on black background.

I didn't ask for this change, and I don't want it. Black on white is hard on my eyes to read. I've already checked around the forums and nothing that other posters hav… (read more)

I didn't ask for this change, and I don't want it. Black on white is hard on my eyes to read.

I've already checked around the forums and nothing that other posters have suggested works to change it back. Yes, I use a custom theme and I'm not going to change it to "white". I didn't make any changes , firefox did.

Asked by lightsenshi23 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Firefox causes my news feed on facebook to scroll by its self

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a mo… (read more)

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a month now 8-16-22

Asked by crapjunkmail 9 months ago

Last reply by crapjunkmail 7 months ago

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MP4 videos fail to play

MP4 videos fail to play with the following error messages: No video with supported format and MIME type found. Video can't be played because the file is corrupt. … (read more)

MP4 videos fail to play with the following error messages:

  1. No video with supported format and MIME type found.
  2. Video can't be played because the file is corrupt.
  3. NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005)
  4. Error no decoder found for audio/mp4a-latm

example video #1 on https://tekeye.uk/html/html5-video-test-page

other notes:

  • issue began a 1-2 weeks ago
  • issue does not exist on chrome browser
  • MP4 videos can be downloaded and played successfully in applications other than firefox
  • other video formats play successfully in firefox
  • issue persists in troubleshoot mode
  • issue persists with hardware acceleration on/off
  • issue persists with tracking protection on/off
  • media.mp4.enabled is set to true

Asked by sprain5494 7 months ago

Last reply by sprain5494 7 months ago

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Intel Graphics driver stops responding

Not sure which update caused the issue, since I've been delaying updates for a little while (maybe 15 days or so). Immediately after starting Firefox, the Intel graphics … (read more)

Not sure which update caused the issue, since I've been delaying updates for a little while (maybe 15 days or so). Immediately after starting Firefox, the Intel graphics driver stops working, which causes Firefox to hang on a white screen. The windows warning is something close to "Intel graphics driver stopped responding and has recovered". The only way I can start Firefox is in troubleshoot mode. I tried disabling hardware acceleration, which solves the problem but I'd like to keep using the GPU so it's not really a good solution. So I forced Firefox to use the NVIDIA GPU (gtx 960m) on the NVIDIA control panel. This worked, Firefox starts and works as normal again but within just a few hours has already caused the NVIDIA GPU drivers to stop responding once, prompting Firefox to stop responding too and hang on a white screen. Restarting Firefox fixed the problem. This might have been a fluke but I'd like to keep using the Intel integrated GPU, if possible.

I'm using Windows 8.1 and my laptop has an i7-4720HQ (Intel HD Graphics 4600) and a GTX 960m. I'm using the latest version of Firefox 106.0.2

Any idea what might be causing the problem? I haven't had any trouble with either GPU on any other occasion

Asked by walkingthyroid 7 months ago

Last reply by jonzn4SUSE 6 months ago

Pages from links refuse to load. They cycle on the load bar.

Having lots of issues with Firefox at the moment, from the browser taking 5 minutes before my home page will even load to this issue which is making me second guess using… (read more)

Having lots of issues with Firefox at the moment, from the browser taking 5 minutes before my home page will even load to this issue which is making me second guess using this browser and i cant seem to find an answer in the help suggestions as im not getting any error codes or anything to point to what is the problem.

When i click on a link - a safe link (even FF states its secure) The new browser tab's link will just constantly cycle loading without loading. Ive tried clearing cache and cookies and it makes no difference.

Ive tried turning off my adblocker and other safety extensions. No difference.

Now yes i am running an old system, but i checked to see if Firefox works on it and it does ( Windows8.1) i started using this as chrome is no longer supported on there.

Asked by Siluri 1 month ago

Last reply by Siluri 1 month ago

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Privacy & Security Options - Manage Exceptions List

A question about the option, Exceptions - Cookies and Site Data Can I use wildcards in the Manage Exceptions List? Than how is it written "address/website" in the input… (read more)

A question about the option, Exceptions - Cookies and Site Data

Can I use wildcards in the Manage Exceptions List? Than how is it written "address/website" in the input line? Because your Firefox browser doesn't block all of the Tracking Cookies and Advertising Cookies also Third Party Cookies from being download in to the browser cache too! I have other software on my PC that tell me that there's spyware cookies on my computer and gives me a log file of it, and by deleting the cookies doesn't solve the problem or the issue because the information has already been transmitted by the COOKIE or the set of COOKIES to the other websites computers that are link to that webpage or webpages. I would like use wildcards in this operation okay.

Couple Examples of this see below. Adware/Tracking Cookie: potomac-clickstream.capitalone.com [ C:\USERS\NAME\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\DFNBN1BO.DEFAULT-BETA\COOKIES.SQLITE ]. .doubleclick.net [ C:\USERS\NAME\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\ICEI14WC.DEFAULT-RELEASE\COOKIES.SQLITE ]. These cookies are shown as a domain and not as websites. All of the cookies are hidden within this file "COOKIES.SQLITE".

Maybe something like this one that other chrome browsers use: > [*.]potomac-clickstream.capitalone.com <. Or maybe something like this one: > *://*.doubleclick.net/* <. like Internet Explorer uses this to block websites and/or allow websites in its options

I what to prevent these cookies from being download into the Firefox browser on my PC computer!

Asked by FS_1949xyz 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Scrolling through bookmarks has slowed since update to 92.0

Two days ago (9/10/2021) I updated to version 92.0 on my laptop. When I attempt to scroll/drag through the bookmarks menu, the cursor, at normal speed, stays far ahead o… (read more)

Two days ago (9/10/2021) I updated to version 92.0 on my laptop. When I attempt to scroll/drag through the bookmarks menu, the cursor, at normal speed, stays far ahead of the active bookmark. This "lag" is also noticeable when dragging the cursor through an active page/window. This was not the case before the update.

Asked by step46hen2 1 year ago

Last reply by FredMcD 1 year ago

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How to delete IRLS from address bar pulldown menu?

What's the current instruction for deleting IRLs from the address bar pull down menu? This is not about the history, per se, of having been to any location. All I would… (read more)

What's the current instruction for deleting IRLs from the address bar pull down menu? This is not about the history, per se, of having been to any location. All I would like to do is delete several extraneous IRLs that are in the pull down menu which I don't need or rarely use, at least from that location.

Thanks.

Asked by Txasslm 1 year ago

Answered by Txasslm 1 year ago

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WHY APP's Removed

file:/Desktop/Removed%20Apps.html On Thursday, November 25, 2021 9:02 AM my PC was refreshed, so says the Firefox icon that popped up on my screen, and I presume by Fire… (read more)

file:/Desktop/Removed%20Apps.html On Thursday, November 25, 2021 9:02 AM my PC was refreshed, so says the Firefox icon that popped up on my screen, and I presume by FireFox because they removed about 25 Apps that I typically use.

1-How do I re-install them? 2- and why would they be removed?

thanks for assistance and HAPPY NEW YEAR!

Asked by Army1 1 year ago

Answered by Chris Ilias 1 year ago

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"Possible Solution to ..." LOTS of complaints when updates change everything.

For years I've had the same problem of basic resets on my custom settings everytime Firefox updates. I've read hundreds of posts, complaints and suggestions. The best s… (read more)

For years I've had the same problem of basic resets on my custom settings everytime Firefox updates. I've read hundreds of posts, complaints and suggestions.

The best suggestions I've found are to use both userContent.css and changes to the about:config file. I have actually created a .txt file of unique about:config lines and settings so I can copy, paste, and set to my settings without having to look everything back up again. It still takes me 10 minutes, but at least it gets done my way.

A solution I think all of us would love to see are simple instructions on how to back up the current about:config settings and reinstate them AFTER an update so our choices stay as we want them. This shouldn't be too difficult. Export settings are available for all kinds of parts of Firefox, Thunderbird and add-ons. How about making that a priority in the next update?

IF YOU AGREE TELL THE MODERATORS DIRECTLY

Asked by Doc 1 year ago

Last reply by Doc 1 year ago

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Firefox 96.0.2 home screen color

I saw this posted: (A) Right-click context menus, toolbar drop-down panels Starting in Firefox 89, these would flip to a dark background if the text on the inactive/backg… (read more)

I saw this posted: (A) Right-click context menus, toolbar drop-down panels Starting in Firefox 89, these would flip to a dark background if the text on the inactive/background tabs was white or light. Firefox 96 has extended this adaptation to more parts of the browser. As far as I know, the only built-in way to avoid this is to change your toolbar theme to one with dark text on the inactive/background tabs. (The other way is the not-officially-supported userChrome.css file route.)

OK, I have been using a "not-officially-supported userChrome.css file" for quite sometime. Every 4th or 5th update (sic) screws it up. Apparently the latest (96.0.2) "looks" at my toolbars, makes an (erroneous) assumption and turns the main part of the home screen to black.

Not useful!

Suggestions to override Firefox's (less than helpful) assumption?

Asked by AIVAS 1 year ago

Answered by Terry 1 year ago

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Delete left-over long files in default folder

I have a backup on my portable drive, where the F.Fox files cannot be deleted, not with WinRar either, they cannot be renamed. These are system files for F.Fox. The folde… (read more)

I have a backup on my portable drive, where the F.Fox files cannot be deleted, not with WinRar either, they cannot be renamed. These are system files for F.Fox. The folder location is AppData/Roaming/Mozilla/Firefox/Profiles/ggsw864i.default-release/storage/default. In this folder I have had several files that belongs to the long file name category. They are compressed, cannot separate them by opening and cannot rename them for to assign a shorten name. There is no Properties to open. The files starting string: https+++ I have several data on this HD and it would be a huge task move the content then reformatting the drive. I did try the Windows Command Prompt rename method - it does not work either. Any help would be appreciated!

Asked by uspvb 1 year ago

Last reply by uspvb 1 year ago

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Can't login on Synchrony Bank for Amazon Credit Card

Can't get a login page to load on Synchrony Bank for Amazon Credit Card since update. Using Google Chrome to get into my account. Called Synchrony, they say it's Firefox … (read more)

Can't get a login page to load on Synchrony Bank for Amazon Credit Card since update. Using Google Chrome to get into my account. Called Synchrony, they say it's Firefox since update. Can't call anyone at Firefox, no phone numbers available nor do they provide an email address, not right. How do I get someone at Firefox to fix this problem?

Asked by Alp60 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Facebook page scrolls up and down automatically

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the… (read more)

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the scroll bar will go up and immediately go back down without me touching the mouse. It will continue doing the up and down scrolling indefinitely and at a high rate of speed. I have tried turning off auto scroll and smooth scrolling at the browser, but no luck. I have Windows 8.1. I have never heard of anyone else having this problem so this seemed like my only option.

Asked by PSanders10 10 months ago

Last reply by dkcrawford68 7 months ago