Showing questions tagged: Show all questions
  • Solved
  • Locked
  • Archived

The I-do-not-like-Firefox-29-layout topic

(For Forum Moderators: Please read /forums/forum-moderators/710264?last=59300) Moderators, please read first before closing/removing this topic right away? To those want… (read more)

(For Forum Moderators: Please read /forums/forum-moderators/710264?last=59300)


Moderators, please read first before closing/removing this topic right away?
To those wanting to react here on this topic: please, also read ;)
Since my original posting https://support.mozilla.org/en-US/questions/997009 was closed because one of the moderators felt it was going off-topic (although it was red a lot and had 131 "have-this-problem" in just a few days), here a kind of re-opening but on-topic.
Why? Because I feel we have the right to express our feelings on this major change. And publicly there is actually only this forum where that can be done on the Mozilla.org domain.
Sure, the change is there and we have to live with it (if we choose to). But that doesn't mean we can not have our voice here because after many, many years of supporting FF with our use, we suddenly are facing a layout we were always running away from.
So yes, that can cause ranting and so on (within the forum rules of course) because people feel strongly about there beloved browser.
(edit rules link note the whole topic is ordinarily outside the scope of the forum ... Posts in the Mozilla support forum must be either questions about the use of Firefox, ... Users who post about things other than Mozilla support will be directed to an alternative discussion place .... . ~J99)

Plus this way you can centralize all the negatives here instead of a lot of separate postings about the same subject ;)
To the people reacting here in this topic: there is only 1 real way to let Mozilla itself know how you feel on the new lay out and that is not through this forum. The way is to go to https://input.mozilla.org/feedback/ and let it know there.
edit You need to use a supported Firefox to post Feedback so that will soon not be possible from Fx28 2nd edit. I was wrong feedback works with any version of Fiefpx now~J99

And I think when that is done in normal words (so no f*ck you rants and so on) and suggestions, then maybe, just maybe, it has some effect.
Also, there is an Mozilla support page with info on how to get the "old look" back, see How to make the new Firefox look like the old FirefoxBut it will only partly restore the old look, certain FF29 things can not be changed.

And yes, I myself am back to Firefox 28 which is not supported or suggested by Mozilla because it has things (bugs and security) that are not fixed in it. (Edit Please use Official downloads if you must downgrade links in Install an older version of Firefox and the growing list of exploits you will open yourself up to is listed here: https://www.mozilla.org/security/known-vulnerabilities/firefox.html ~J99)

I am not suggesting or advertising to others to do the same. It is a risk I am willing to take and only say it is an option.
edit My reason to go back to FF 28 is because that version still has the intuitive feel and look Firefox one was praised for. With a logical lay out and a good way to simply customize it (also in about:config).
For those who say/think "Come one man, stop whining! Grow up and just accept that Firefox has to go with its time!", to them I say: nope ;)

First edit Modified May 10, 2014 7:54:58 PM BST by John99
2nd: re feedback

Asked by meegja 6 years ago

Answered by meegja 6 years ago

Cannot access National Lottery Web Site but other Browsers work

I am asking this as a last attempt before giving uo on Firefox completely. I cannot access the "Player" Page of the UK National Lottery Web Site if using Firefox. This is… (read more)

I am asking this as a last attempt before giving uo on Firefox completely.

I cannot access the "Player" Page of the UK National Lottery Web Site if using Firefox. This is the page : https://www.national-lottery.co.uk/player/p/home.ftl

I get this error message : "SECURE CONNECTION FAILED. An error occurred during a connection to www.national-lottery.co.uk. PR_CONNECT_RESET_ERROR"

Windows 8.1, running Firefox 75.0, with Avast 20.2.2041 Anti Virus.

This used to work fine, the was saved as a Bookmark. I can open the Web Page fromthe same computer if I use google Chrome Browser, without any other intervention.

After extensively researching various Help Topics on Firefox here's what I've tried :

Turning OFF Avast Anti-Virus protection - makes no differece. Clearing Firefox History, Cache, and Cookies - makes no difference. Refreshing Firefox - makes no difference.

The other thing I have noticed is that the Home Page of the National Lottery Web Site - https://www.national-lottery.co.uk/ WILL load, but only as a page Text with lots of Links.

Any ideas ?

Asked by Alan M 1 month ago

Last reply by Alan M 3 weeks ago

  • Solved
  • Archived

I keep getting "unresponsive script" error reports and I've tried many options including refeshing firefox. any ideas?

I have an HP Pavillon, Juno email and Firefox is my default browser, At some point while accessing my email I will get the "unresponsive script" error and although it gi… (read more)

I have an HP Pavillon, Juno email and Firefox is my default browser, At some point while accessing my email I will get the "unresponsive script" error and although it gives my options to continue, debug or close, none of it works and computer freezes. So I have to go to Task Manager and close everything down and start over. Very frustrating. It has also happened when I have been on other websites or with Internet Explorer. HP has tried fixing it, Juno has tried ....all to no avail. I've tried refresh, done many virus/malware scans, etc. It seems to me there is a plug-in or an add-in or some box somewhere not checked. Any ideas?

Asked by JolietJim 4 years ago

Answered by JolietJim 4 years ago

  • Solved
  • Archived

Youtube freezes on changing videos (HTML5)

If i switch to flash with a plugin thing it works but html5 keeps freezing for a few seconds for the page to load? I can't find any solution that's good tried reinstallin… (read more)

If i switch to flash with a plugin thing it works but html5 keeps freezing for a few seconds for the page to load? I can't find any solution that's good tried reinstalling, tried creating new profile, etc. nothing solves it. please help

Asked by LetsPlayNintendoITA 3 years ago

Answered by jscher2000 3 years ago

  • Archived

When firefox downloads a link, if that link has a video file that is to automatically open, firefox crashes.

I go to the webpage, it automatically starts the video and within seconds the following Firefox error pops up (see below) then when I then chose the option to close the p… (read more)

I go to the webpage, it automatically starts the video and within seconds the following Firefox error pops up (see below) then when I then chose the option to close the program, I get an error that says Gah! Your tab just crashed. When I chose "Restore this tab". It crashes again. Email me for 2 screen shots. They would not attach. The following is the report:

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	55.0.3.6445
 Application Timestamp:	599ed8ae
 Fault Module Name:	StackHash_2860
 Fault Module Version:	6.3.9600.18725
 Fault Module Timestamp:	59380775
 Exception Code:	c0000374
 Exception Offset:	PCH_F1_FROM_ntdll+0x0000000000090C6A
 OS Version:	6.3.9600.2.0.0.256.48
 Locale ID:	1033
 Additional Information 1:	2860
 Additional Information 2:	28605bf129eae9f50ee1e8c98ff36988
 Additional Information 3:	6c3e
 Additional Information 4:	6c3eaa9ca3e8e907a6d154056db91486

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

Asked by trisoffice 2 years ago

Last reply by trisoffice 2 years ago

  • Archived

Having issues with saving and history

"Save Link as" isn't working at all. When I try it, either nothing happens at all, or when something does happen, I can't save a file. When something does happen and the … (read more)

"Save Link as" isn't working at all. When I try it, either nothing happens at all, or when something does happen, I can't save a file. When something does happen and the folder location where I'm trying to save it opens, it just says "dwn" in the filename box. And I can't save anything I try to save.

And when I "left click" when trying to save something, it just says "connecting..." and after a couple minutes, it will let me save the file I'm attempting to save. But if what I'm trying to save a file and the link has a limit, it always expires before I get to save it.

I've tried Safe Mode, restarting Firefox to factory state, I've uninstalled it completely and reinstalled it, cleared history, cache, and cookies, but nothing has worked.

And also when I cleared the history, my address bar wasn't cleared at all.

Please help me with this, it's getting really frustrating.

Asked by kmc524 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Crashing of Firefox frequently

Below are the Report ID details for the crash reports : 1) bp-3329a068-e4fd-4717-9cf2-343da2160225 2) bp-018480cf-1a98-499a-af3f-a82002160225 3) bp-69e73dff-9de3-4150-94… (read more)

Below are the Report ID details for the crash reports :


1) bp-3329a068-e4fd-4717-9cf2-343da2160225

2) bp-018480cf-1a98-499a-af3f-a82002160225

3) bp-69e73dff-9de3-4150-94b3-4c25f2160223

4) bp-855fe47f-21f1-458f-a020-8e6622160223

5) bp-36120f46-3b05-46bb-9e2d-5b6ec2160223

In a day Firefox crashes for more than 10 times and I need an immediate resolutions

Regards, Bharath

Asked by BharathAnanth123 4 years ago

Last reply by jscher2000 4 years ago

  • Solved
  • Archived

turning off hardware acceleration fixed my image loading issue. is there another way around this?

System details: OS: Windows 8.1 Professional (64-bits) Graphics Card: PNY NVidia GT 610 (2GB) RAM: 5GB Firefox version: 36.0 (32-bits) Starting yesterday, when images wou… (read more)

System details: OS: Windows 8.1 Professional (64-bits) Graphics Card: PNY NVidia GT 610 (2GB) RAM: 5GB Firefox version: 36.0 (32-bits)

Starting yesterday, when images would load on websites, some of them would either be completely black, or mostly black, with only a piece of the images loaded, only to fully load several minutes later.

Turning off hardware acceleration resolved this issue, but reduced the overall performance of firefox. Is there any other way to work around this issue, besides turning off hardware acceleration?

Note: The only 2 things I didn't try were resetting firefox, and a fresh install of firefox. I don't want to lose my addon data, and custom firefox settings, because it takes too long for me to put them back where they are now.

I'm also fairly computer savvy, so you can get pretty technical with me. If I don't understand something, I will ask.

Asked by jasoncollege24 5 years ago

Answered by jasoncollege24 5 years ago

  • Archived

Memory leaks when watching video full screen

When ever i watch videos i get memory leak, if that's the right word to call it, to avoid video lags i new use only 1 video Tab & not 2 like in the past, its just som… (read more)

When ever i watch videos i get memory leak, if that's the right word to call it, to avoid video lags i new use only 1 video Tab & not 2 like in the past, its just some sources are slow with loading, that why i use to use 2, awry time i click on next EP memory usage grows & awry time i click on full-screen it grows even more & larger number, depending source, some sources use RAM & some committed memory (but with both memory usage grows with each video), so far anime sources use committed & TV series sources ram, also there was talk that Firefox 36 will be free of Flash, that it goes over to HTML5, but i still see flash in my plugins & also all videos still use flash, with anime ram usage increases to a bit, but not as much as with TV series sources, when will the memory leak be fixed?


EDIT: lets just say it leaks memory when watching videos, its just worse in full screen, with TV series it doesn't matter full screen or not, still takes a lot of ram, well in the end of the day its a lot, starts from over 300MB & grows, some sources leak ram & some committed


all my adds, its for extra information

Adblock Edge, Enforce Encryption, Ghostery , More In Content UI +.

this are not known as problem creators, just in case some1 thinks i mite have bad adds

Asked by Sugram22 5 years ago

Last reply by Sugram22 5 years ago

  • Archived

Facebook script for emojis leads to crash

"Ett skript på den här sidan kan vara upptaget eller ha slutat att svara. Du kan stoppa skriptet nu, öppna det i en avlusare, eller låta skriptet fortsätta. Skript: https… (read more)

"Ett skript på den här sidan kan vara upptaget eller ha slutat att svara. Du kan stoppa skriptet nu, öppna det i en avlusare, eller låta skriptet fortsätta.

Skript: https://static-arn2-1.xx.fbcdn…iiv4/yu/l/sv_SE/fkvtOebyqBB.js:14"

continue, cancel or close page

any ides what can b dun

Asked by illimbius 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

I reinstalled Firefox, following the advice found on this support page, but have lost everything. Can anyone help me recover what I lost?

After the most recent Firefox updates, I wasn't able to load Facebook anymore, so I looked up whether I could reinstall Firefox without losing all my bookmarks and settin… (read more)

After the most recent Firefox updates, I wasn't able to load Facebook anymore, so I looked up whether I could reinstall Firefox without losing all my bookmarks and settings. I followed the advice given on this support page by renaming the folder "OldFirefox" and then reinstalling Firefox, but everything has been lost (or at least seems to be). What I don't understand is when I right click over the new Firefox icon (after the reinstall) and look at the properties, instead of pointing to the folder ...Mozilla/Firefox.exe, it's pointing to ....OldFirefox/Firefox.exe. It's as if the install didn't create a new Mozilla folder in the directory, even though it was supposed to during the install. Is there a way to get back what I lost? I feel like I'm going to throw up right now. I had an enormous amount of things bookmarked and saved. Thanks for any help.

Asked by Ana R Hubbard 7 months ago

Last reply by Ana R Hubbard 7 months ago

  • Solved
  • Archived

How do I remove "bestwaytosearch.com"

Hi, Each time I start Firefox I get a warning pop-up from malwarebytes advising me of an outbound request from Firefox to a malicious site "bestwaytosearch.com". I have c… (read more)

Hi,

Each time I start Firefox I get a warning pop-up from malwarebytes advising me of an outbound request from Firefox to a malicious site "bestwaytosearch.com". I have checked the home page settings and reset it, checked the search engines along with add-in and extensions. I have also cleared the history and browsing cache but just can not get rid of it.

Yes I can exclude it but that would only mask the problem.

Regards Ian

Asked by IBulti 5 years ago

Answered by cor-el 5 years ago

  • Solved
  • Archived

Firefox crashes

On the morning of October 1st, 2016 I was trying to move April's webhistory into September's Webhistory by tricking my computer into thinking it was still September 30th,… (read more)

On the morning of October 1st, 2016 I was trying to move April's webhistory into September's Webhistory by tricking my computer into thinking it was still September 30th, so that I wouldn't have to randomly search through the massive category of "older than 6 months" eventually Firefox refused to continue loading pages or even access older pages on my tabhistory. I restarted my computer & allowed an update to Firefox to activate, however when I reactivated Firefox it took a lot longer to load than normal, only for it to show a crash message after about 1 minute each time I tried to start it, safe mode & restarting my PC made no difference.

    Eventually I had the insane idea to copy all of my firefox information onto a flashdrive then completely refresh it on my main computer, however even then there was no difference. In frustration I decided to start using the vastly inferior browser known as internet explorer, I looked into Mozilla support using it. I got this computer in late July 2013, & was extremely careful with it, there were no virus threats or anything on this computer & I'm still using Windows 8.
    This is my most recent crash Crash ID: bp-c995142e-114e-4ae4-a013-4dd1a2161003
    This is probably the oldest Firefox restart crash in the chain Crash ID: bp-f9bd6bcf-f99b-4276-9ac3-e790f2161001

Hopefully this information helps some.

Asked by WaterKirby1994 3 years ago

Answered by FredMcD 3 years ago

  • Solved
  • Archived

Hardware Acceleration is causing my desktop pc to freeze when enabled. Using latest 58.0.2 X64bit ver.

Hardware Acceleration is causing my desktop pc to freeze when enabled. Using latest 58.0.2 X64bit ver. whole browser is lagging when scroll up or down the page with hea… (read more)

Hardware Acceleration is causing my desktop pc to freeze when enabled. Using latest 58.0.2 X64bit ver. whole browser is lagging when scroll up or down the page with heavy graphic contents if I disable it. this is first time I experiencing this problem.

Asked by Xtffox 2 years ago

Answered by Xtffox 2 years ago

  • Archived

Some videos on YouTube are not working

Vevo or any other official music videos are not playing in Firefox. After loading for 10 seconds, I am getting "An Error occurred" error. I don't have this problem with o… (read more)

Vevo or any other official music videos are not playing in Firefox. After loading for 10 seconds, I am getting "An Error occurred" error. I don't have this problem with other videos. This problem occurred yesterday, although I didn't do any system changes or software updates during the day. In Internet Explorer 11 which using HTML5 Player by default, those videos are starting to play but only after 10 seconds load and not immediately like other videos. When forcing HTML5 Player in Firefox those videos are starting to play after 10 seconds load like in IE but HTML5 Player is very instable in Firefox. Software wise everything is up to date and I already reinstalled both Firefox and IE but the problem is still there. Even System Restore didn't help. Net research also didn't bring any solutions.

Asked by United123 5 years ago

Last reply by guigs 5 years ago

  • Solved
  • Archived

How can I activate lightbeam once I've downloaded it; it is blank

I've downloaded Lightbeam because I'm paranoid about viruses and malware but it never does anything. (I have actually just downloaded it for a second time in case I hadn'… (read more)

I've downloaded Lightbeam because I'm paranoid about viruses and malware but it never does anything. (I have actually just downloaded it for a second time in case I hadn't done it properly but have same problem). After I've been on the net the screen remains blank and none of the links/buttons seem to work. I have searched for it in the Programmes and Features section of my control panel but can't find it there to take it off either. I am not very computer literate so please explain in simple language. I have Firefox 4.0and Windows 8.1 but might upgrade to 10. I don't know what extensions are but I do have Google and the standard things that come with an Asus laptop with Windows 8.1 (but I don't really use much except weather and Outlook). Thank you for your help. P.s. does Firefox have any programme like photoshop?

Asked by redzebra 4 years ago

Answered by Phoxuponyou 4 years ago

  • Archived

Help Please! An Adware Tab Keeps Popping Up Randomly On Firefox, And I Can't Stop It!

Hello, I am new here. I have been using Firefox on my Windows laptop for a while now, but now, I have an adware tab that keeps popping up randomly! This is the tab that k… (read more)

Hello, I am new here. I have been using Firefox on my Windows laptop for a while now, but now, I have an adware tab that keeps popping up randomly! This is the tab that keeps popping up: cl.1ck.me/dl/shuffle.php I've tried everything, from refreshing Firefox, installing add-ons to block pop-ups, blocking the site with BlockSite (add-on to block websites), and still it is popping up! By default, whenever the rather assertive tab opens itself, I get a message saying that Firefox prevented the page from redirecting. When I allowed it to show, it would show me some obviously malicious ad, saying something like "Windows Media Player is out of date! Click to update now!" (it was different ads each time, but all of them wanted me to download a program). Now whenever I allow it to show, I get redirected to http://www.adtrackone.eu/go.php?a_aid=55415c29d7266 and Firefox gives me a message that says that the website is a reported attack site, and advises me not to continue. When I do proceed to the site, I don't even get an advertisement anymore; a pop-up from Firefox appears, asking if I'd like to save "Setup__11652_il641438.exe" Of course, I have not saved the executable, as it is obviously malware, and I've gotten some pretty bad viruses on my laptop before (Security.Hijack was one of them. What a nasty thing that was! There was also Storm Watch, Desktop Temperature Monitor, et cetera, I'm getting off topic.) And even when my computer is off, this bugger still finds a way to open itself! I usually find about 5 or 6 of these tabs open every morning, each one with the message "Firefox prevented this page from automatically redirecting to another page." It used to just keep opening itself one at a time, but now it's opening itself in pairs. For example, it's already happened three times while I've been typing this; I'll be typing, then the tab will pop up twice in a row! I'm sorry that this message is so long, but I really need help! This is actually the first time I've made a forum post for help...I searched for cl.1ck.me/dl/shuffle.php online, and the only result I could find was a page in Polish where someone had it set as their home page and couldn't get rid of it. Unfortunately, there were no solutions to that problem. Again, I'm sorry for the dreadfully long message but I REALLY need help! Refreshing Firefox, uninstalling my add-ons and themes, deleting suspicious-looking files in my Firefox data folder, scanning my computer for viruses with MalwareBytes - all of these have done NOTHING to help the issue! Here are some screenshots, if they'll help. Please, ANY help at all will be appreciated! If you need any more information, ask! Screenshots (had to use an image hoster because it wasn't working when I tried to add them for some reason): http://s28.postimg.org/5kv62lwvh/Screenshot_1482.png http://s28.postimg.org/hlgm3c4a5/Screenshot_1483.png http://s28.postimg.org/6pp87zjcd/Screenshot_1484.png http://s28.postimg.org/u2n9qhzfx/Screenshot_1485.png

Asked by Lavenderspark 4 years ago

Last reply by Lavenderspark 4 years ago

  • Archived

Firefox is not saving updated passwords

Several months ago, Firefox stopped saving updated passwords. For instance, I have changed my Amazon password. Every time I go to Amazon it displays my old password (I ca… (read more)

Several months ago, Firefox stopped saving updated passwords. For instance, I have changed my Amazon password. Every time I go to Amazon it displays my old password (I can tell by the length), and after I manually enter the new password it asks if I want to update the saved password. I click yes but each time I go back it is still the same old password that is stored. This happens on many sites, not just Amazon.

Asked by mitchmcc 3 years ago

Last reply by FredMcD 3 years ago