Showing questions tagged: اعرض كل الأسئلة
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Firefox blocks FedEx tracking

Hello, I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites. Right now it is Fe… (read more)

Hello,

I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites.

Right now it is FedEx that comes to mind again as I kept checking for tracking of packages shipped to me since receiving the tracking info. I queries consistently returned the error message "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later."

Thinking maybe the website was having issues or maintenance (and forgetting I had the same issue with FedEx website the last time I tried tracking there in Firefox), I kept "trying again later".

Then I opened my Avast browser and pasted the same url there and, sure enough, received this report on the display:

Travel History Date or Time City & State Status Monday, April 18, 2022 9:47 PM SPARROWS POINT, MD Departed FedEx location Sunday, April 17, 2022 1:49 PM Shipment information sent to FedEx

I have tried disabling the extension NoScript as well as turning off the "Enhanced tracking protection" and allowing permissions for the FedEx site with no improvement.

I copied and pasted the RAW data as well as the text version from the "about:support" page to send you.

Any suggestions to fix this?

Thank you, Keith McNabb

Asked by kemcnabb 2 months ago

Answered by kemcnabb 2 months ago

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PDFs for "open with" are saved to desktop

Hi, for the long time when I have opened an PDF with external application, it was downloaded into system %TEMP%, then deleted after ext. app was closed. Very fine and exp… (read more)

Hi, for the long time when I have opened an PDF with external application, it was downloaded into system %TEMP%, then deleted after ext. app was closed. Very fine and expected.

Since ca. few weeks such PDFs are now downloaded to Desktop - and not removed afterwards! It's quite annoying to clear them again and again. I've checked, my %TEMP% and %TMP% are set correctly and writeable.

Asked by vvk 3 months ago

Answered by vvk 2 months ago

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page displays wrongly

Could someone please tell me why this page (and some other Dell pages), won't display properly? https://www.dell.com/community/Dell-Community/ct-p/English It's a fairly n… (read more)

Could someone please tell me why this page (and some other Dell pages), won't display properly?

https://www.dell.com/community/Dell-Community/ct-p/English

It's a fairly new problem, the pages are ok in IE and Chrome.

I have Windows 7 and Firefox is up to date 96.0.2

Thanks, Fraidy

Asked by Fraidy 5 months ago

Answered by TyDraniu 5 months ago

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V72.0.2 32bit update broken

cant update to latest version, administrator has disabled auto updates. But no option to manually update and no option to turn on auto updates either. . So apparently fir… (read more)

cant update to latest version, administrator has disabled auto updates. But no option to manually update and no option to turn on auto updates either. . So apparently firefox isn't compatible with netflix anymore either due to no update options... It looks like chrome is my only option now.

Asked by JohnBob1674 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

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Website options don't work for Firefox

I've logged into consumerreports.org and am looking at refrigerators and am trying to set a filter based on "Categories" (see jpg image) At this point no input is accepte… (read more)

I've logged into consumerreports.org and am looking at refrigerators and am trying to set a filter based on "Categories" (see jpg image) At this point no input is accepted other than 'Accept'. I can not clear or change any selection. This same condition occurs with all the other options.

When I use Chrome this conditions does not occur. I can set any filter, save it, and see the result.

Is there some Firefox setting that controls this behavior that I can change?

Asked by slipbits 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

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RAM usage

Hello, since tooday firefox is consuming all my RAM (12g) in less than 1 min after started running, whole memory is consumed by 1 process (out of 11) without any tabs ope… (read more)

Hello, since tooday firefox is consuming all my RAM (12g) in less than 1 min after started running, whole memory is consumed by 1 process (out of 11) without any tabs opened. I am able to close the process without any noticable issues with browser however, the same thing happens each time i open browser again and it makes my pc freeze after 2-3 min. I haven't done any update or installed anything that coud interfere with browser. Version: 95.0 Windows 7, 64bit

Asked by assamite1 5 months ago

Answered by Matt 5 months ago

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Exit browser warning disappeared

Hello, I have noticed over the past couple of months that if I accidentally click the big red x in the top-right corner of the Firefox browser, that all of my currently o… (read more)

Hello,

I have noticed over the past couple of months that if I accidentally click the big red x in the top-right corner of the Firefox browser, that all of my currently open tabs then close and disappear without any warning.

Firefox used to display a warning dialogue box stating "Warning - you are about to exit Firefox and xx amount of tabs will be closed. Are you sure you want to proceed?"

But recently this warning has been removed and multiple times now I have lost all of my tabs/online work after accidentally clicking the exit button.

Could you kindly re-instate this warning dialogue box because it was extremely useful?

Thanks very much for your help, Tony

Asked by tonyt187 5 months ago

Answered by cor-el 5 months ago

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Print Preview not printing what it is showing

Hi, Since a couple of days ago the "Print Preview" feature is not working properly again. I think we had an browser update. We had another one today and I was hoping th… (read more)

Hi, Since a couple of days ago the "Print Preview" feature is not working properly again. I think we had an browser update. We had another one today and I was hoping the problem was going to be fixed but it was not.

I have the Print set to old (false) mode. I have used this mode for years to print all of my documents and webpages.

This is what is happening. I do my print preview and adjust the scale number accordingly. The print preview shows, I adjust number of pages, preferences etc. then hit print.

The page that prints is not complete. Is missing the part of the right side and bottom. I have not changed any printer settings. I have also changed it back to the NEW(true) printer mode an the exact thing happens. It happens with both webpages and documents. I first realized what what going on when I printed my bank statement and it was missing the right side and bottom of each page.

THIS IS NOT PRINTER PROBLEM!!!!! Using the EGDE and Explorer browsers, the pages print perfectly so it has to be a Firefox problem.

Can you please help me solve this problem. I hate to have to use another browser just to print. I have enclosed pictures of what is happening.

Amy

Asked by Amylogamy 11 months ago

Answered by AliceWyman 11 months ago

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Turning Off Update Reminders in Firefox

Hello, How can I permanently deactivate this nagging update reminder in the upper right corner (green arrow over Application Menu button) and frequent pop-ups in upper r… (read more)

Hello,

How can I permanently deactivate this nagging update reminder in the upper right corner (green arrow over Application Menu button) and frequent pop-ups in upper right corner where I have to repeatedly click on "Not Now"?

I'm not upgrading to v89 because the next update will once again BREAK my userChrome.css code and my user interface (with tabs on bottom and custom button images) will appear scrambled.

I'm quite tired of having to jump through hoops and search for CSS solutions to fix these issues every few updates. It causes me too much anxiety.

I'm sticking with v88.0.1 for the forseeable future.

How can I shut off this annoying update reminder permanently?

Thanks.

Asked by Slouch 1 year ago

Answered by Slouch 1 year ago

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no native full screen

I just want native full-screen. It's 2021- why is such a simple feature still impossible!??? (Heck- even F11 doesn't work on my computer). Please please please- just a … (read more)

I just want native full-screen. It's 2021- why is such a simple feature still impossible!??? (Heck- even F11 doesn't work on my computer). Please please please- just a check-box for "Always launch in full-screen mode". Speaking of such matters- your smooth scroll option ain't! I have to use Logitech's extension to get it and even then there's no speed control. I see this endlessly- companies focus on glitz and gloss over/see through the essential basics (It's what killed Opera!).

Asked by infinice 1 year ago

Answered by TyDraniu 1 year ago

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How do I change back to the old interface? 5 June 2021

La nouvelle interface est DEGUEULASSE, especialy the new tabs the session restaure button is now hidden in the historic menue (member when it was aviable on Firefox hompa… (read more)

La nouvelle interface est DEGUEULASSE, especialy the new tabs the session restaure button is now hidden in the historic menue (member when it was aviable on Firefox hompage?)

Daaammmn it seeme that people behind thsoe updated LOATHE with passion people like me.

How do I revert back? Any add on for this yet?????? I tried peuytting some theme doesn't help much...

This even WORSE THAN THE AUSTRALIS THEME !!!!!!!!!

It look like shit because taht shit ain't pratical, it not simplified you juste remooved stuff that was pratical it is lighter not simpler... And Lighetr is not better.

Asked by b.cellier921 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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FF89 Update

W7 HP 64B. After the recent v89 update I have to ask, "why" ? Why change to wire icons ? Why not give me that option instead of you forcing it ? Why make themes when they… (read more)

W7 HP 64B. After the recent v89 update I have to ask, "why" ? Why change to wire icons ? Why not give me that option instead of you forcing it ? Why make themes when they don't change to what I want ? Why make the margin at the top of the screen larger ? Why should I have to try and "about:config: , to change something back ? Why are you not aware of the people you are forcing to use Chrome ? Who are you taking "MY CHOICES" away ? Are you demonicrats ? Why should I continue to use FF, when you have no answers, just rhetoric ?

Asked by thomascarnes60 1 year ago

Last reply by Paul 1 year ago

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spectrum webmail not loading

Trying to log in to spectrum > e-mail. Log-in to spectrum is fine. Link on that page loads the basic frame and links for the webmail page but the e-mail content does … (read more)

Trying to log in to spectrum > e-mail. Log-in to spectrum is fine. Link on that page loads the basic frame and links for the webmail page but the e-mail content does not load, where it should be is just white space, and the links in the frame do not work. This happens with chrome as well, on my desktop (win10) and on my laptop (Win7). I don't use the webmail often and so do not know when this might have started to be a problem - but it has not always been a problem.

The webmail page loads well with Edge.

Firefox is my main browser, don't use Chrome much. FF is up to date. Popup blocker for those pages is disabled.

What's going on?

Asked by GWilliamT 1 year ago

Answered by cor-el 1 year ago

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Profile Manager doesn't appear when a profile is already open

I use multiple Firefox profiles. Normally, Profile Manager always appears at launch. But lately, if I launch Firefox while a profile is already open, it just opens a new … (read more)

I use multiple Firefox profiles. Normally, Profile Manager always appears at launch.

But lately, if I launch Firefox while a profile is already open, it just opens a new window in the current profile. The only way I can get Profile Manager is by typing firefox.exe --profilemanager.

For the record, I don't have this option enabled: Use the selected profile without asking at startup.

Asked by MartyJames 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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My version of FF no longer works with FB (and quite a few other sites)

Today I see that FB fails to load my profile photo album. I get a spinning circle, description and comments section to the right is blank (or photo loads but no descripti… (read more)

Today I see that FB fails to load my profile photo album. I get a spinning circle, description and comments section to the right is blank (or photo loads but no description). I check my connection activity, it's basically at 10 kbps. I run some speed tests, no problem.

So I go to MS Edge, everything on FB loads in an instant.

So the problem is FF. And that's on top of the 50%-100% of CPU that every click on FB produces. I compared it with Edge, 5%-50% of CPU.

So before I give up on FF and switch to Edge, can someone recommend another version of FF that is relatively lightweight for a low spec laptop? The latest version is a no go, as I understand it needs at least 8-16 GB of memory (!).

Thank you.

Asked by elzach 1 year ago

Answered by cor-el 1 year ago

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download not possible when checkmark removed in options

In Firefox 81 removing the checkmark under Tools/Options/General/Tabs in the checkbox for "open links in tabs instead of new windows" disables the downloading on certain … (read more)

In Firefox 81 removing the checkmark under Tools/Options/General/Tabs in the checkbox for "open links in tabs instead of new windows" disables the downloading on certain sites (i.e. ASUS). The browser just blinks and that is it.. This started with rel 79.

For those that want to reproduce the problem: 1. Go to Asus.com 2. Select "English" as language 3. On the drop-down menu click on "Consumer" 4. Under the line "Select a Product" chose "Networking" 5. Under "Select your Product" click on "Product Series" 6. On the drop-down menu select "Wireless Routers" 7. Then click on "Product Model" 8. On the drop-down menu select i.e. "RT-AC66U" 9. Then next to the router picture click on "Driver & Tools" 10. Under "Driver & Tools" select "BIOS & FIRMWARE" 11. Then click on "DOWNLOAD" button in the "Firmware" box 12. The browser will then do a short and quick "blink" and not download anything 13. You will also see a little line above the "DOWNLOAD" button saying "2020/10/08 Downloaded" with a little downward arrow in a circle right next to it 14. Check everything and you will that nothing was downloaded. 15. Try it with and without a check mark in the Firefox options as described above.

This started with firefox rel/ver 79.

I wonder how long it is going to take, till a developer reacts and confirms this "serious" problem. ASUS says it is a Firefox problem. I would really appreciate a reaction, since I am not using firefox anymore because of this.

Asked by give-me-a-chance 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago