Showing questions tagged: اعرض كل الأسئلة
  • المُؤرشفة

Help, Firefox Crashing on Close ... Can't Take It Anymore

This seems to be a common problem that I can't fix with Java or Flash updates. And I don't have Norton Anti-Virus to turn off. I'm on Windows 7. Firefox frequently crash… (read more)

This seems to be a common problem that I can't fix with Java or Flash updates. And I don't have Norton Anti-Virus to turn off. I'm on Windows 7.

Firefox frequently crashes when I close it, or when I close a tab, or even sometimes when it gets stuck in bookmarks, strangely. Here are the recent crash reports - from the last 2 weeks:

Submitted Crash Reports

643e94d1-4574-40cb-8b26-59551a3ff82c-browser 4/20/2013 6:15 PM
643e94d1-4574-40cb-8b26-59551a3ff82c 4/20/2013 6:15 PM
7225f78e-5883-4b46-82c1-23234e8df147-browser 4/20/2013 6:12 PM
7225f78e-5883-4b46-82c1-23234e8df147 4/20/2013 6:12 PM
e83c9209-d6ac-45e2-9816-444c538090e5-browser 4/20/2013 6:09 PM
e83c9209-d6ac-45e2-9816-444c538090e5 4/20/2013 6:09 PM
588056d9-25c9-4911-8748-d919f0b850c4-browser 4/20/2013 6:08 PM
588056d9-25c9-4911-8748-d919f0b850c4 4/20/2013 6:08 PM
18174785-a704-4385-84e4-6c436cf8cbee-browser 4/20/2013 5:48 PM
18174785-a704-4385-84e4-6c436cf8cbee 4/20/2013 5:48 PM
f412fd79-fa1b-43e5-9051-ba5ce87e2adf-flash2 4/19/2013 11:16 AM
f412fd79-fa1b-43e5-9051-ba5ce87e2adf-flash1 4/19/2013 11:16 AM
f412fd79-fa1b-43e5-9051-ba5ce87e2adf-browser 4/19/2013 11:16 AM
f412fd79-fa1b-43e5-9051-ba5ce87e2adf 4/19/2013 11:16 AM
d8e2bd45-8a98-49da-94a1-f3101cfc613b-flash2 4/15/2013 2:21 PM
d8e2bd45-8a98-49da-94a1-f3101cfc613b-flash1 4/15/2013 2:21 PM
d8e2bd45-8a98-49da-94a1-f3101cfc613b-browser 4/15/2013 2:21 PM
d8e2bd45-8a98-49da-94a1-f3101cfc613b 4/15/2013 2:21 PM
bp-00f08dd0-52be-4a78-aaa2-49d552130412

I realize there was some huge Java exploitation a few months ago, but I had hoped the upgrades would fix things. I suspect it's crashing b/c some malware is still working on the tab or window I'm trying to close. I use Spybot and MWB to try to keep the browser protected.

Any ideas?

Thanks

Asked by justbrowsing 8 years ago

Last reply by NoahSUMO 8 years ago

  • المُؤرشفة

after update all my bookmarks have gone

after installing latest upgrade all of my bookmarks have gone. When going to restore bookmarks error message unable to process backup appears. why give an update that del… (read more)

after installing latest upgrade all of my bookmarks have gone. When going to restore bookmarks error message unable to process backup appears. why give an update that deletes all bookmarks without informing the user, if I had have known this i would not have upgraded. How do I get years of saved bookmarks back?

Asked by 355andy 4 years ago

Last reply by Scribe 4 years ago

  • المُؤرشفة

Firefox 19.0.2 freezes, locks up for 30 to 90 seconds when on YouTube or certain other pages.

Every time that I try to get on YouTube or certain other sites, Firefox locks up for at least 60 seconds. Eventually I have to use Task Manager to close firefox. Then I h… (read more)

Every time that I try to get on YouTube or certain other sites, Firefox locks up for at least 60 seconds. Eventually I have to use Task Manager to close firefox. Then I have to go to IE or Chrome to view the pages.

I can get no help on this matter. I have tried every recommendation. I am afraid that firefox has no interest in solving this. I can use IE or Chrome [or Safari] without problem.

by the way, every time I try to contact firefox I have to register under another ID. My ID NEVER works and firefox NEVER sends a Password help email. EVERY time firefox says that my email is already used for firefox, but I NEVER receive ANY password email help at my address.

Asked by fqyyy28 8 years ago

Last reply by southfrog 8 years ago

  • المُؤرشفة

How to get rid of plugin in use lego icon?

How do i get rid of this annoying lego like icon next to the back button whenever i go on facebook, youtube or any site that uses a plugin? When I click the icon it opens… (read more)

How do i get rid of this annoying lego like icon next to the back button whenever i go on facebook, youtube or any site that uses a plugin? When I click the icon it opens a dialog that has 2 buttons, block or continue allowing on the use of the plugin on the site.. Anybody here know of an addon or about:config thing i can set to false to hide the lego icon?

Asked by coolMichael 8 years ago

Last reply by finitarry 7 years ago

  • المُؤرشفة

How can I stop the "Firefox has stopped working" window from appearing?

Sometimes Firefox actually stops working and "pop-up" window appears with the message "Firefox has stopped working". I have a process that continually monitors FF which i… (read more)

Sometimes Firefox actually stops working and "pop-up" window appears with the message "Firefox has stopped working". I have a process that continually monitors FF which is running a GM script 24/7 and when it spots that FF has stopped working it aborts the process and restarts FF. Unfortunately the pop-up window doesn't go away and the old process is still seen in the mix. If I manually click on the stop program button in the window then the new FF process also seems to die. If I close the window using the X button then I have a FF ghost process that won't stop. How can I stop the window from appearing?

Windows 7 FF 30.0 GM 2.0

Asked by John48 7 years ago

Last reply by guigs 7 years ago

  • المُؤرشفة

How can i listen to http://www.ckoi.com/webradio/ it don't work anymore

to reach me .... removed by a Mod. Note if you follow threads by email that email will be sent to the address you used when registering with this support site -J99 … (read more)

to reach me .... removed by a Mod. Note if you follow threads by email that email will be sent to the address you used when registering with this support site -J99

Asked by electro5 4 years ago

Last reply by cor-el 4 years ago

  • المُؤرشفة

Error while syncing

Locking due to the age of this thread. Receiving a new Win7 box at work. I installed Firefox sync 1.4 and could not sync. I uninstalled and reinstalled with version 1.3… (read more)

Locking due to the age of this thread.

Receiving a new Win7 box at work. I installed Firefox sync 1.4 and could not sync. I uninstalled and reinstalled with version 1.3.1.

This happened

Every time Firefox opened

== Today

Asked by AnonymousUser 11 years ago

Last reply by firefox.13b 10 years ago

  • المُؤرشفة

Roboform toolbar is not appearing in Firefox 12

I just installed FireFox 12 and my roboform is not appearing in the toolbar. moderator locked this thread - https://support.mozilla.com/en-US/kb/Forum+and+chat+rules+and… (read more)

I just installed FireFox 12 and my roboform is not appearing in the toolbar.


moderator locked this thread - https://support.mozilla.com/en-US/kb/Forum+and+chat+rules+and+guidelines - see Siber Systems for help with their product

Asked by lisa23 9 years ago

Last reply by Skyking69 9 years ago

  • المُؤرشفة

How do I get rid of sponsorship tabs that open automatically?

I already have ABP Adblocker installed, but this one tab keeps popping open for some reason. The name of the tab reads Sponsorship, and the url it sends is: http://big.de… (read more)

I already have ABP Adblocker installed, but this one tab keeps popping open for some reason. The name of the tab reads Sponsorship, and the url it sends is:

http://big.deluxeforthefuture.com/g/?ilmernzkvtaz=08EDB91B0ADDD31F&pu=c3RhY2tleGNoYW5nZS5jb20=&s=firefox&nm=ilmernzkvtaz

I'm getting pretty sick of it because I thought I was going to get away from pop-ups on firefox...


Note by a moderator (This is an important thread it currently has had >21k viewing hits) ~J99

Some of these problems are due to unwanted software creating scheduled tasks. Besides the initial replies you may wish to look particularly at comments in this thread by by resident expert troubleshooter jscher2000 that summarise the current knowledge. Including

Asked by JoshHawk 8 years ago

Last reply by jscher2000 7 years ago

  • المُؤرشفة

Firefox freezes temporarily on certain websites and computer hangs

When loading certain websites, Firefox freezes for 10 to 30 seconds. When this occurs, the entire operating system is unresponsive. One website it almost always happens o… (read more)

When loading certain websites, Firefox freezes for 10 to 30 seconds. When this occurs, the entire operating system is unresponsive. One website it almost always happens on is the Comcast TV schedule site I use: http://xfinitytv.comcast.net/tv-listings It happens with some regularity on facebook.com as well. Once the problem has occurred, it does not recur until the next session.

Asked by Eric 6 years ago

Last reply by Wizzlbang 6 years ago

  • المُؤرشفة

Single word address bar searches resolve with bing search results, not google

I've installed all updates recently (win7/x64) apart from Windows Live Essentials. In firefox (umm... 3.6.3), a single word search in the location bar, eg; "facebook", re… (read more)

I've installed all updates recently (win7/x64) apart from Windows Live Essentials.

In firefox (umm... 3.6.3), a single word search in the location bar, eg; "facebook", results in a bing page, not going to facebook.com, or showing google results like it used to.

Multi-word searches resolve with google.

I don't have any tool bars installed. Google is my default search engine. About:config keywordURL is set to google. "search helper extension" doesn't appear in add-ons, nor does zugo or bing bar. I've disabled all add-ons, restarted. Same result. I started in safe mode Same result.

I've removed bing from IE8, set google as default. There are no toolbars installed.

I've searched my programs list. Nothing mentioned appears, everything seems fine. I looked at recent updates, nothing related to "search". I've looked in program files/program files (x86) for Program Files\Microsoft\Search Enhancement Pack\ but no such folder exists. I searched regedit for "bing", few results, but nothing that seemed linked with FF.

Why is bing showing up? I don't want it, I didn't ask for it, and I can't get rid of it.

This happened

Every time Firefox opened

== not sure. Recently.

Asked by AnonymousUser 11 years ago

Last reply by mhorvitz 10 years ago

  • المُؤرشفة

I can no longer use gmail with Firefox since it updated today.

This morning, Firefox had updates for version 3.6.6 and I did this and now gmail is not working. The page loads and I can see my mail, but I cannot open any of the messa… (read more)

This morning, Firefox had updates for version 3.6.6 and I did this and now gmail is not working. The page loads and I can see my mail, but I cannot open any of the messages or compose a message and I cannot even see the people on the chat feature (I think this feature didn't even load). Since I can use gmail fine on internet explorer and have checked with other people who say there is nothing wrong with gmail, I am assuming it is a problem with the updates to firefox. My yahoo account works in firefox, so I will give you that email to reply to me.

URL of affected sites

http://mail.google.com

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)

Asked by AnonymousUser 11 years ago

Last reply by firejak2 10 years ago

  • المُؤرشفة

Nectar tool bar disappears after Firefox 12 installed

I installed Firefox 12 and my nectar toolbar disappeared. I have reinsted it several times to no avail. All I can see is a blue toolbar where the nectar toolbar should b… (read more)

I installed Firefox 12 and my nectar toolbar disappeared.

I have reinsted it several times to no avail. All I can see is a blue toolbar where the nectar toolbar should be.

Any thoughts?

Asked by donalds 9 years ago

Last reply by hammysg1 9 years ago

  • المُؤرشفة

I've been getting persistent "Adobe Flash 11.4 r402 has stopped working" messages since a FIrefox auto-update earlier today. What to do?

Both adobe flash and firefox are the most recent versions, but I can't run firefox with Flash. I've had to totally uninstall Flash in order to keep running firefox. I'd… (read more)

Both adobe flash and firefox are the most recent versions, but I can't run firefox with Flash. I've had to totally uninstall Flash in order to keep running firefox. I'd install an older version, but I have no idea which ones are compatible. My OS is windows 7 64 bit.

Asked by attylynn 9 years ago

Last reply by PCObsession 9 years ago

  • المُؤرشفة

firefox 18 crashes every time I close a tab

I open firefox and it goes to my homepage (used both animalrescuesite.com & google.com). I open a second tab. If I close the homepage tab, firefox crashes. If I open … (read more)

I open firefox and it goes to my homepage (used both animalrescuesite.com & google.com). I open a second tab. If I close the homepage tab, firefox crashes. If I open a third tab and close the 2nd or 1st, it crashes. It crashed so often, I reinstalled firefox 17 to make this report. I run Win7 32 bit. Let me know what else you need to know. Thank you. I love using firefox, but this is a deal breaker if I can't fix it.

Asked by rskeyes 8 years ago

Last reply by scubagal4 8 years ago

  • المُؤرشفة

Shockwave keeps crashing regardless of fixes

Shockwave continues to crash, regardless of whatever fixes are applied. FWIW, I'm having the same luck when using WaterFox. I have tried every fix posted in the last 2 we… (read more)

Shockwave continues to crash, regardless of whatever fixes are applied. FWIW, I'm having the same luck when using WaterFox. I have tried every fix posted in the last 2 weeks (short of a total reinstall of FF) with no luck. Very frustrating to say the least. Thanks!

Here is may crash log:

bp-6a4f4ff9-61f1-469b-85ae-4dc532140628 6/28/2014 4:09 PM d8f572ec-1f2a-4e72-aba4-dc104c70abec 6/28/2014 2:28 PM bp-86265d66-2df1-40da-8a8f-5624e2140628 6/28/2014 2:15 PM bp-9726bf1e-40d4-4706-9a90-a77e02140628 6/28/2014 2:14 PM bec6ffef-6c8d-44e3-9b69-b111d33b64f3 6/28/2014 1:12 PM

Shockwave 14.0.0.125 FireFox 30.0

Asked by Mark 7 years ago

Last reply by jscher2000 7 years ago

  • المُؤرشفة

refreshed firefox lost all passwords

I was suddenly having problems viewing YouTube videos (black screen) and Firefox support suggested refreshing Firefox (version 42), which I did. What a mistake. None of m… (read more)

I was suddenly having problems viewing YouTube videos (black screen) and Firefox support suggested refreshing Firefox (version 42), which I did. What a mistake. None of my add-ons, bookmarks, passwords, etc migrated. So I followed instructions how to copy paste those files from my previous profile in to the new one via ?, troubleshoot, view profile. The problem is, the current profile shows all the files associated with my passwords (key?db and logins.json) are there, but when I go to "options>privacy>passwords" NONE of them appear. I had the profile from the day before I refreshed, so I'm sure that's the most up-to-date....SO, I copied that logins.json file and pasted it into the current profile, and still NO PASSWORDS. I figured out how recover all my bookmarks, but I NEED my passwords. Can anybody help? I still can't figure out why Youtube videos suddenly won't play, when they did last week! Of COURSE, I have the latest version of Adobe Flash installed: been there done that. I'm at my wits end as I've been at Firefox support pages for 2 days straight and nothing has worked that's been suggested.

Asked by Melon 5 years ago

Last reply by cor-el 5 years ago

  • المُؤرشفة

The New Firefox has all sorts of issues

Ever since the last update nothing has worked right. I get application crashes all the time, sometimes it freezes, sometimes it get popups for script errors, sometimes it… (read more)

Ever since the last update nothing has worked right. I get application crashes all the time, sometimes it freezes, sometimes it get popups for script errors, sometimes it just wont start. Then whilst typing in fields it will jump to a random spot. It's still taking between 250mb and 3 gigs of memory with one window open, it's just turned into a really bad browser, But I do want to congratulate you guys on successfully making it just like the old Internet Explorer.

Asked by acsmith1972 9 years ago

Last reply by hareslade 9 years ago