منتدى دعم ”Firefox“

i installed the latest version from the website, and it only opens for a split second before it crashes. no error message, it just closes before its even fully open. same thing in troubleshoot mode: the troubleshoot mode popup only appears for a second, i dont even have time to read it before it closes. no error message. i tried a clean reinstall and nothing changed. i opened it in safe mode and it worked with no problems. i read that there are sometimes issues with avast, which i used to have, so i deleted the residual files i found in AppData and Program Files. still nothing. now the only antivirus/firewall software i have is windows defender (and i know that because windows defender keeps telling me haha), and i tried adjusting the windows firewall- still nothing. i would love to include a crash report ID, but there are no crash reports in the folder (photo attached), even though ive tried to open the app half a dozen times since reinstalling.

not sure if its relevant, but just in case- when i couldnt open the version from the website, i tried installing it from the microsoft store, and it actually worked fine at first. but shortly after i finished setting it up (it was probably open for less than an hour), it crashed and then it was the same- crashing immediately upon startup. i have since uninstalled it, in case they were interacting in a weird way, so now i only have the version from the website. i also have the mobile app on my phone and it works like a charm.

i consider myself pretty good at troubleshooting, but im completely stumped here. sorry for the long post, any guidance would be greatly appreciated

I recently removed Firefox from my PC with the intention to reinstall it right away via the windows store, for the purpose of getting Firefox updates automatically.

However, I have been trying in the past few days to install the app and am running into the same error as the installation begins.

I deleted any reminiscence of Mozilla folders from my C drive and ran deep cleaning of cache files on my PC and nothing helps. Please help me resolve this issue, I would like to keep using Firefox...

Thanks:)

I have been using Firefox as my preferred browser for years. Recently I notice that when using Outlook mail in web the paste option is gone when replying to an email. Everything works in Chrome and Edge correctly but not Firefox. I instead get a text toolbar and an option to insert an emoji. Note this is ONLY if I am replying to an email. In new emails I am able to use the file toolbar and paste from there. Any help would be appreciated as I would like to keep using Firefox. I have tried all the online remedies including clearing the cache to no avail.

Charles

I already have a profile with all the extensions, passwords, bookmarks, etc., that I want, with FDE. I want to start using Nightly, but dislike the continual moving of passwords & bookmarks, so I just want to use Firefox Sync for this.

(1) Is Sync a good option for me here? I would use FDE & Nightly on the same laptop.

(2) If my plan is ok, what is the best way to start with a new Nightly profile (which I would then Sync)? I tried deleting my old Nightly profile, uninstalling Nightly, and then downloading & uninstalling Nightly again, but every time I do this (including a reboot after uninstalling), I get a profile cannot be loaded error message every time I try to start Nightly. I don't want to use an old profile with Nightly, because I do not want to sync old data at all.

Suggestions?

Hello, I accidentally closed all my open Safari browser pages. I opened a new page and went to look in my history, everything was gone and I only have the history for today. There's no yesterday, 7 day ago, last month, etc. Any suggestions on what I may have done? Any suggestions on recovery? Would the tag button have any impact on this? I think I accidentally hit the tag button but I think that was after everything was gone. Thanks

when I open firefox it ALWAUS goes back to the last page I visited. I checked off that feature in settings, tried restaring in safe mode, refreshing firefox, updating, reinstalling, nothing works. I DO NOT WANT LAST PAGE RELOADING AT STARTUP. How do I make firefox works properly?

I enabled "Open Recent Taps At Startup" but it doesn't work all the time sometimes i close the browser and then open again at some time later or maybe a little bit after i closed it and the taps are gone, i actually don't know what is wrong with it, does someone know a fix to this issue ?

Note: This actually does not happen a lot but when it does it becomes very frustrating especially when i closed the browser for a long time and i open it again i find that all of the taps are gone and it becomes very hard to remember what i had opened since the last time

Hi there,

When using my Thinkpas X13s trackpoint to scroll 'sideways' with the Trackpoint+middle mouse button (i.e. from left to right) a new blank Firefox window opens up. So, when trying to scroll downwards all is well but the slight deviation and Firefox opens many new windows. I mean, many (like 5, because of the 'continuous' scroll).

Community solutions have as of yet not brought any luck. Any help is appreciated, thanks.

Joris

I have been using firefox for a while but recently stopped working at first i thought it was connection issues, but, that isnt the case. I have had to update my mac to macos monterey 12.6 and firefox refuses to load any website. Keeps saying the connection has timed out and following message:

. This site could be temporarily unavailable or too busy. Try again in a few moments. . If you are unable to load any pages, check your computer’s network connection. . If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

It's frustrating. Any help on this please?!

Hi everyone, I always had this problem in firefox: some extensions don't load during the first visit to a website but only after I reload the page, for example I get that the SponsorBlock extension doesn't load when I open a youtube video for the first time, probably this problem occurs on extensions that operate on specific sites like youtube, twitch because with extensions like uBlock I didn't have this problem. I have tried activating the extensions I have one at a time but the problem still occurs

Have to kill with Task Manager . Updating FireFox simple restarts the open windows and the malicious loop .

Used ` Refresh . Lost a lot of saved windows and structure , but running .

I know I'm late to the party...just had a Windows 11 reset...ugh. No matter. What does tweak me is that shortcut that is a nasty box. And tiny. I've searched, but can't find a good solution...all I want...is the previous, very hip, Firefox icon. IS THERE A UPDATE OR HACK FOR THIS? Really, if the nice friends at Mozilla are watching, gang, please, next update...give us back the previous shortcut logo. At least a choice? Thanks!

I know this has been addressed before, but I cannot find a solution that resolved the problem. Firefox is using a high percentage of ram and setting up individual resource demands for each tab. I have cleared the cache and refreshed Firefox with no resolution. At times this will freeze my computer if I have a lot of tabs open. I have compared the tab resources between Firefox, Avast Secure Browser and Edge. The other two use no where near as much resource.

I am running a Lenovo P1 I7 processor with 16GB RAM

Attached are images of the resources from both about:processes and Advanced System Care.

Any suggestions is appreciated.

Hello, so i want to apply SF mono font to my codeblocks but they are instead applying lucida console font, how will i fix this? My monospace font is currently set to "SFMono Nerd Font"

I accessed the RedHat 7 Administrator Guide (in PDF form) from a RedHat web page. Firefox shows it as 603 (or so) pages long. If I print it from my Windows 11 Acer laptop from Firefox, somewhere between 40 and 58 pages print. The times that Firefox pretends that the document is 58 pages long, there is an error pop-up (attached) - an error message that provides absolutely no useful information. Other times, there is no error message, but only the first pages of the document print. In "normal" (not debugging mode), the Windows 11 printer status page shows the page status as a fraction, with the denominator climbing as Firefox seems to be stepping through the pages of the document, and with the numerator seemingly climbing as pages are sent to the printer (on my LAN). The denominator stops at between 40 and 58 pages. If I run Firefox in debug mode, the status shows only one number. Judging by its speed, I assume that it's the number of pages sent to the printer. If I copy the same pdf document to, say, my CentOS Linux 5.8 box and print it with lpr, the entire document prints. If I open the document (on the WIndows 11 box) with Bing, it prints many pages. [I stopped the print job after 70 pages or so. I don't KNOW if it would print the whole document, but it gets farther than FIrefox does.] It doesn't matter if I print from the Firefox print dialog or the system/driver one. And, both are set to print ALL pages of the document.

When I try to open websites from a google search, I get this error:

Can't access this service

This service is unavailable for Google Workspace for Education users marked as under the age of 18 by their administrator. Learn more

• This doesn't happen with chrome.

• If I enter a website directly in to the search bar, I am able to open the website; I just can't open it when going through google.

• If I go through duckduckgo, I can open the website directly.

• This doesn't happen for all websites, but the ones it happens to is weird. Today it was the Red Cross blood donation website.

• I am over 18 and am noted as such in my google account and in my firefox account; I just double checked.

• I am working on a PC using Windows 11 Pro. Firefox is up to date. I only have 2 extensions, neither of which block sites.

• I tried going through google and accessing admin rights, can't do that so apparently I don't have admin rights through google. But again, I can open websites through google using chrome, just not firefox.