Showing questions tagged: اعرض كل الأسئلة

Media Feature Pack is installed but not used by firefox

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on … (read more)

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on that and can play e.g. Twitch streams etc. appropriately, while Firefox still shows the `this video is unavailable or not supported in this browser` error message.

Asked by spma1 5 months ago

Last reply by cor-el 5 months ago

Suddenly, all my familiar Firefox settings across the top of the screen are gone! - File, edit,view,history,bookmarks,etc, Help!! I am lost!

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I … (read more)

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I am lost (senior citizen, limited digital knowledge!

Asked by mws1 5 months ago

Last reply by cor-el 5 months ago

A Fix for connection problems, internet drops that users are having

People are having connection issues on firefox https://www.reddit.com/r/firefox/comments/x1um0o/browser_problems_after_1040_and_10401/ A fix for this is going to about:co… (read more)

People are having connection issues on firefox https://www.reddit.com/r/firefox/comments/x1um0o/browser_problems_after_1040_and_10401/

A fix for this is going to about:config

network.dns.disableIPv6 and set to true

Disabling ipv6 is a fix, but is this safe?

I think mozilla team should look into what exactly is making ipv6 cause connection issues.

Asked by rayafe9776 4 months ago

Last reply by AliceWyman 4 months ago

Google sign-in pop-up persists after disabling

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I h… (read more)

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I have turned off the feature in my Google account. (See my attached images.) Some posts have commented that the problem persists in the Firefox browser, but not in other browsers. Thank you for support.

Asked by DJ Dirk 1 month ago

Last reply by timestreasures 1 week ago

New version added a toolbar icon for Extensions that can't be moved, removed, or hidden.

Firefox applied an update and now there is a puzzle piece icon on my toolbar for extensions at the top right. I have tried to edit my toolbar but that icon can't be moved… (read more)

Firefox applied an update and now there is a puzzle piece icon on my toolbar for extensions at the top right. I have tried to edit my toolbar but that icon can't be moved, removed, or hidden and it's where my bookmarks icon usually is which is messing with my work flow a lot. I work very fast and have years of muscle memory of clicking the first icon at the top right to open bookmarks and now I keep opening extensions.

Asked by kodack 2 weeks ago

Last reply by cor-el 2 weeks ago

Export and import bookmarks toolbar

I have reinstalled Windows 10 in a new computer, installed a fresh copy of Firefox, and successfully imported my bookmarks from the original computer. But I cannot disco… (read more)

I have reinstalled Windows 10 in a new computer, installed a fresh copy of Firefox, and successfully imported my bookmarks from the original computer. But I cannot discover how to export and import my bookmarks toolbar. Another user has attempted to answer the question, but the description is very ambiguous and I can't understand it: https://support.mozilla.org/en-US/questions/1266729. The following "official" page also does not deal with the issue: http://kb.mozillazine.org/Sorting_and_rearranging_bookmarks_-_Firefox. I would have expected that there would be an "Import or Export Bookmarks Toolbar" facility somewhere, maybe under Menu | Bookmarks | Bookmarks Toolbar - but no luck. Could an explanation be provided?

Asked by Matthew Montagu-Pollock 2 months ago

Last reply by cor-el 2 months ago

Scrolling

The scrolling functionality in Firefox on my mouse has suddenly stopped working - please help. Does not scroll down the bookmarks pane. Webpage scroll bar on right of scr… (read more)

The scrolling functionality in Firefox on my mouse has suddenly stopped working - please help. Does not scroll down the bookmarks pane. Webpage scroll bar on right of screen won't work with my mouse, must be dragged down or up the page using cursor.

Asked by martin.birch 3 months ago

Last reply by jonzn4SUSE 3 months ago

PDF Editor

Trying to download, install or find the PDF Editor in Firefox. When i go to menu there is no "application" selection button. there is no PDF Button. There is no "Docum… (read more)

Trying to download, install or find the PDF Editor in Firefox. When i go to menu there is no "application" selection button. there is no PDF Button. There is no "Documents" button to open a saved document on "Documents" Am i missing something? I am on auto updates so i should be using the current version of Firefox.

Asked by mbugosh 5 months ago

Last reply by cor-el 5 months ago

i cant open google and youtube

hi when i use lantern proxy, i cant open any site related to google! like youtube or gmail. but chrome browser can open them ! i love firefox and don't want to use anothe… (read more)

hi when i use lantern proxy, i cant open any site related to google! like youtube or gmail. but chrome browser can open them ! i love firefox and don't want to use another browser What should i do? thank you

Asked by afish 6 months ago

Last reply by jonzn4SUSE 5 months ago

problem login to some website

1. I am getting the following error while login into one of the website using Firefox: We're sorry, an error occurred while accessing this site. Please try again lat… (read more)

1. I am getting the following error while login into one of the website using Firefox:

     We're sorry, an error occurred while accessing this site. Please try again later.
 I can login using Edge browser. It is happening in last couple of days.

2. I am getting the 'Something went wrong, please try again' error while trying to order something with PayPal payment.

       The screen blinks for a moment and than I get the error message. 
   Last time it happened when ordering something from Staples.com
   It was ok when used Edge browser.

Asked by HL 3 days ago

Last reply by Dropa 3 days ago

tel: links not functioning in FF browser.

This is a very recent issue for me. A couple of days ago "tel:" links stopped functioning. I click on a callable link and nothing happens. I checked default applications,… (read more)

This is a very recent issue for me. A couple of days ago "tel:" links stopped functioning. I click on a callable link and nothing happens. I checked default applications, and tel: isn't even listed there. The first time it happened there was a dialogue box asking me what application to use, but after that nothing opened at all. I build and monitor websites, so I'm constantly checking these links for functionality.

Asked by mike598 3 days ago

Last reply by jonzn4SUSE 9 hours ago

Firefox linked my work gmail and my personal one, now my personal one is under an administator

As the subject says, I logged into my work gmail on my personal laptop, and since then my personal gmail (as well as every other gmail I used on this laptop BEFORE loggin… (read more)

As the subject says, I logged into my work gmail on my personal laptop, and since then my personal gmail (as well as every other gmail I used on this laptop BEFORE logging into my work one) is now under this Administrator, on all devices. I've contacted the IT department and they said they only had my work gmail under their system. More digging around and I found it to be a cookies issue, as Google Chrome (even after logging in and out of all my gmails personal and work) was absolutely fine and so was Microsoft edge.

No matter how many times I fresh install, clear cookies, or change settings in Firefox, my personal gmail is still locked under restricted mode. Linked below is proof that Google doesn't recognize my account under restriced mode, yet Youtube still says I'm being managed.

I would like my google accounts back, and if I have to wipe all my Firefox data and abandon it, I will. I just don't want to use another browser

Asked by newlak778 1 week ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Hide the extensions indicator in the search bar.

Ok so let's start this, I was just gonna use the extension called tabliss on firefox to make the new tab thing look better but now it constantly says in the search bar, E… (read more)

Ok so let's start this, I was just gonna use the extension called tabliss on firefox to make the new tab thing look better but now it constantly says in the search bar, Extension and permission then the url.

Is there any way to remove this?

Ps: Check the image uploaded to understand what the problem is.

Asked by IXDYX 1 week ago

Last reply by cor-el 1 week ago

Playing video from my TV provider is killing my SSD.

My cable TV provider (ZIGGO, Netherlands) offers an extra service which makes it possible to watch TV with a normal browser, in my case FireFox 109.0 64b. You can watch '… (read more)

My cable TV provider (ZIGGO, Netherlands) offers an extra service which makes it possible to watch TV with a normal browser, in my case FireFox 109.0 64b. You can watch 'live' and watch recent programs. Playing live gives only few amounts of harddisk write access. However (!!!) when I playback a recent program, Firefox writes 55 Mbyte/s to 2 caches on ..\AppData\Roaming\Mozilla and ..\AppData\Local\Mozilla. I was stupified when I discovered that 3 hours of watching recent programs wrote 1700 GB (1.7 TB) to my SSD by FireFox (according to Windows 10 Task Manager). This data is produced by FireFox since my 30 days usage of internet was only 30GB. I assume FireFox writes decompressed video to cache or something. I made a temporary fix by using symbolic links from ..\AppData to an old fashioned harddisk, which has a hard time writing, when looking "non live". I looked if ZIGGO installed some kind of plugin, but could not find it.

Asked by eofsfifx 1 week ago

Last reply by cor-el 1 week ago

Interesting issue with Costco Travel website

I'm planning my Spring and Summer travel season. On a recommendation, I tried to log into Costco Travel website. When I tried to log in using Firefox, the usual little … (read more)

I'm planning my Spring and Summer travel season. On a recommendation, I tried to log into Costco Travel website. When I tried to log in using Firefox, the usual little circle of dots appears like the browser is trying to access the web site with no favorable results. It just keeps spinning and spinning. When I try to access the website using Microsoft Edge, the browser redirects me to the Microsoft website where I am prompted for a password. After getting the Edge website to like me, I get redirected again to the Costco Travel website and it works normally. When I log out and then try to log in using Firefox, I get the access issue again. It looks to me like Costco Travel needs some code from Microsoft Edge to work properly. Any ideas? I can always use Edge, but I prefer Firefox. Cheers! Paul

Asked by haveforkwilltravel 1 week ago

Last reply by Dropa 1 week ago