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Browser won't open message window on insurance website

When I click on the link for my insurance website (https://member.carefirst.com) a message sidebar window should open showing the the messages. It will not open in firef… (read more)

When I click on the link for my insurance website (https://member.carefirst.com) a message sidebar window should open showing the the messages. It will not open in firefox even though I have popups enabled.

Asked by Jerry 2 days ago

Last reply by Jerry 5 hours ago

After the July 3 update, my facebook page is now in mobile view instead of pc view

I am a facebook marketplace seller and I use my selling page every single day. After the update on July 3, my selling page is now showing in mobile format instead of PC. … (read more)

I am a facebook marketplace seller and I use my selling page every single day. After the update on July 3, my selling page is now showing in mobile format instead of PC. I just realized that my home page on facebook has been in mobile view for some time now. I am in the classic view on facebook I have not updated the page to the new style. The mobile view on facebook selling page is absolutely terrible and not user friendly. I have cleared my firefox cache, I have cleared all logins and autofill items. At one time when I right clicked the page and the view page info came up, it said android. now it does not anymore. I have tried everything I could think of to change the page back to PC view. I am not on the m.facebook.com page, either. It seems that all the other pages are normal, this just pertains to facebook.

Asked by blairville4 5 days ago

Last reply by blairville4 4 days ago

Unable to sign into any Apple Website

Hi, I am unable to login to any Apple websites (Apple Music, Apple Support and the Apple Beta program page), it just spins trying to load the login form. Tested on Chrome… (read more)

Hi,

I am unable to login to any Apple websites (Apple Music, Apple Support and the Apple Beta program page), it just spins trying to load the login form.

Tested on Chrome and it brought the login page up instantly, then tried a Firefox Nightly install and this too was able to bring the login page up.

Then decided must be an add-on so restarted in Safe mode, deleted all Cookies & Cache and disabled hardware acceleration but still no luck with getting through; has anyone experienced this before and can point me in the right direction?

Thanks in advance!

Asked by FriedSquee 3 days ago

Last reply by FriedSquee 1 day ago

Logging into my bank account need help

Hi everyone i have had a problem for about 4 weeks now and its driving me crazy and i cant figure it out. I think it has to do with security certificates but im not total… (read more)

Hi everyone i have had a problem for about 4 weeks now and its driving me crazy and i cant figure it out. I think it has to do with security certificates but im not totally sure. Every time i log into my bank account i have to go threw them sending a one time security code to my cell phone. This hasn't been the case in the past. Is there a switch or something im missing any help would be greatly appreciated...

Asked by negev_us 6 days ago

Last reply by negev_us 1 day ago

Sharepoint opening only in Read Only Mode for excel/word docs

I am using latest version of Firefox on Windows 10 machine. We use sharepoint to store files...I am not able to checkout any files using firefox browser. It works with Ed… (read more)

I am using latest version of Firefox on Windows 10 machine. We use sharepoint to store files...I am not able to checkout any files using firefox browser. It works with Edge, Chrome and IE ofcourse. Is there any setting I need to configure to make this happen?

Everytime I open a file from SHarepoint, it opens in Read Only mode. If I do the same using edge/chrome/IE, the file opens in excel/word with a checkout button on the ribbon on top. However this option is not visible when using firefox. Please help

Asked by popeye1982in 5 days ago

Last reply by popeye1982in 5 days ago

Some websites do not work with Firefox

I have tried to make transactions with a couple of websites (theoriginalgranitebraket.com and chaseonline) lately, which do not allow me to use some features using Firefo… (read more)

I have tried to make transactions with a couple of websites (theoriginalgranitebraket.com and chaseonline) lately, which do not allow me to use some features using Firefox, but when I use Microsoft Edge, they do work. Is there anything that can be done? I would rather use Firefox.

Asked by marvin.l.allred 1 week ago

Last reply by marvin.l.allred 6 days ago

Cannot connect to sky sports

Hi Hope somebody can shed a little light on a problem that has just started, I cannot now sign into sky sports using Firefox. I get this message below. Secure Connection … (read more)

Hi Hope somebody can shed a little light on a problem that has just started, I cannot now sign into sky sports using Firefox. I get this message below. Secure Connection Failed An error occurred during a connection to wig.sky.com. Peer using unsupported version of security protocol. Error code: SSL_ERROR_UNSUPPORTED_VERSION

I have tried with both my laptop and desktop same issue. This has only just started; all was ok around a week or so ago. If I connect to Sky Sport using M/S Edge I do not have any problems. Using Windows 10 Many thanks Gary

Asked by gary.baker7 4 days ago

Last reply by gary.baker7 4 days ago

Firefox uses system High Contrast text color for websites

Hello, Firefox seems to be using my system's High Contrast text color to render websites. My High Contrast text color is a light grey, to contrast with a dark system back… (read more)

Hello, Firefox seems to be using my system's High Contrast text color to render websites. My High Contrast text color is a light grey, to contrast with a dark system background. However, many webpages on the internet have light backgrounds, so when Firefox uses this color, I can't read the text. I already have Options>Language and Appearance>Colors>Override the colors specified by the page set to "Never." This also occurs in a brand new profile with 0 extensions or addons in Safe Mode. I just want Firefox to display webpages "normally", i.e. with black text, without regard to the current system colors.

To reproduce: - Turn on High Contrast - Visit a site such as http://hyperphysics.phy-astr.gsu.edu/hbase/ppois.html - Change system High Contrast text color to any color you wish - Notice that the text on the page also changes to the same color, even with the setting on "Never"

Is there any way I can get Firefox to ignore the system's text color settings? Chrome renders the webpage just fine with black text.

Cannot view flipbook

Hi, I'm unable to view my flipbook after updating Firefox to the latest version last week. My current Firefox version is 78.0.1 My flipbook link as as follows: https://on… (read more)

Hi,

I'm unable to view my flipbook after updating Firefox to the latest version last week. My current Firefox version is 78.0.1

My flipbook link as as follows: https://online.anyflip.com/vtjo/tsmn/mobile/index.html

The flipbook would not load when I open on Firefox.

Please help.

Asked by chiewkeen 6 days ago

Last reply by chiewkeen 6 days ago

Can't see or make comments using Facebook social plug-in

Up until a few months ago I was able to read and leave my own comments on a local news website. Not sure what changed, but that option is gone. I had read that it was a… (read more)

Up until a few months ago I was able to read and leave my own comments on a local news website. Not sure what changed, but that option is gone. I had read that it was a Facebook social plug-in which allowed the comments to work so I assume that's where my problem is. It does work when I use IE, and I did find a site that lets me comment using a workaround: https://developers.facebook.com/docs/plugins/comments/ (I'm not a developer so I can't figure out how to fix things from the info given here). The news site I am trying to make comments on is: https://www.channel3000.com/ At the bottom of the page with the news article where I'd normally see comments I now just see the word COMMENTS twice (see attached image). I did clear my cache, delete cookies for the news site and for Facebook (and then pressed the "accept all cookies" button), and disabled plug-ins one at at time to see if they were the issue. No luck.

Can anyone help please?

Asked by nathanjtweedy 3 days ago

Last reply by nathanjtweedy 1 day ago

Firefox 78.0.2 broke Spectrum TV

https://watch.spectrum.net used to be in Flash but has recently dropped it. It was working absolutely fine until I restarted my computer about an hour ago and now it no l… (read more)

https://watch.spectrum.net used to be in Flash but has recently dropped it. It was working absolutely fine until I restarted my computer about an hour ago and now it no longer works in Firefox. I picture is worth a thousand words so I will let it describe but I would fail at.

Asked by D. Drake 5 days ago

Last reply by D. Drake 5 days ago

Firefox, PayPal, and parental controls

Good morning, I am running Firefox 78.0.1 on a Macbook with Catalina 10.15.5 I am in the process of implementing PayPal smart buttons. In my testing, the PayPal payments… (read more)

Good morning,

I am running Firefox 78.0.1 on a Macbook with Catalina 10.15.5

I am in the process of implementing PayPal smart buttons. In my testing, the PayPal payments work with Safari and Chrome, but not Firefox. Specifically, when I click on the PayPal button from Firefox the PayPal payment window pops up but closes within a second or two.

After working with PayPal we were able to resolve the issue by turning off a parental filter. While this filter didn't effect the other two browsers, it did seem to effect Firefox. Once the filter was disabled and I reloaded Firefox, the PayPal payment worked as expected.

The parental filter is set within OSX's Screen Time. I believe utilizing a parental filter isn't unreasonable, especially if you have kids, so I am trying to find a solution. I certainly don't know if this is a Firefox or PayPal issue, but it feels like an issue to me.

I'm working with PayPal to see if they are able to resolve this issue. I am now reaching out to the Firefox community with the hopes of suggestions. Any thoughts or guidance will be appreciated.

Asked by PapaBurke 6 days ago

Airpods not properly conecting to Google Video

Hi - When on Google Video, my firefox does not allow me to select my connected Airpods as a "Speaker" option. However, it allows me to select the Airpods as a "Microphone… (read more)

Hi - When on Google Video, my firefox does not allow me to select my connected Airpods as a "Speaker" option. However, it allows me to select the Airpods as a "Microphone" only. This is not an issue on Google Chrome and believe it is a Mozilla integration issue.

Has anyone else had this issue? It would be great for Mozilla to fix so I don't have to do a Google Video in a different web browser.

Asked by ferber.kevin 5 days ago

Qlik sense Hub is not accessible in Mozilla Firefox

Hello All, In our firm we are using Qlik sense application and most of the users are using Mozilla Firefox as a primary browser for accessing the Qlik sense hub. while ac… (read more)

Hello All,

In our firm we are using Qlik sense application and most of the users are using Mozilla Firefox as a primary browser for accessing the Qlik sense hub.

while accessing the Qlik sense hub via Firefox is not working well it through s an error.

But the same Qlik sense hub URL working fine in chrome, IE and edge browser without any issues.

Kindly help on this issue. Is there is any constraint for accessing the Qlik sense hub in Firefox?

Regards, Praveen

Asked by loyolites18 5 days ago

Can't sign in to Hotmail or Outlook ONLY using firefox

Hello. I restarted my laptop today. I tried to sign in to Hotmail/Outlook using Firefox and I can't. Note that ALL the other browsers are able to log in my account. I rei… (read more)

Hello. I restarted my laptop today. I tried to sign in to Hotmail/Outlook using Firefox and I can't. Note that ALL the other browsers are able to log in my account. I reinstalled Firefox many times (it is updated). I also refresh Firefox. I also clear cookies and cache. I also used safe mode (still nothing)- safe mode had this problem a couple days ago but both safe mode and not safe mode today. I contacted Microsoft tech support, we did remote help, we did clean boot to prevent any third party services but nothing. I also have that 'strange" in log in (not the one i always had"

Maybe is the new firefox. I have no problem using other sites on firefox though (ex. facebook. instagram)

Correlation Id: 96f2bf1972a841dcc84c3270fa65198d

Timestamp: 2020-07-12T11:07:00.085Z

Asked by Despo 2 days ago