Showing questions tagged: اعرض كل الأسئلة
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When trying to access spectrun.net to watch TV on a Windows 10 PC I get the error: WLP-4005. I was previously able to access with no problem

I have cleared out site and cookie history with no success, How do I eliminate this error. Other browsers have no problem with accessing the Spectrum TV app on this windo… (read more)

I have cleared out site and cookie history with no success, How do I eliminate this error. Other browsers have no problem with accessing the Spectrum TV app on this windows pc.

Asked by P M 2 years ago

Answered by P M 2 years ago

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Google Keeps Asking

Every time I start Firefox it (correctly) starts google. But every time google is called up it asks whether I accept a load of stuff. Whatever I answer (normally "accept"… (read more)

Every time I start Firefox it (correctly) starts google. But every time google is called up it asks whether I accept a load of stuff. Whatever I answer (normally "accept") It still asks the same question next time. Is the answer being stored somewhere where Firefox deletes it? - so Google has to ask again?

Asked by Graham H 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Word file has no application to open it.

I download then open many student files each day. PDFs open fine automatically, but never Word files. In the Applications settings dialog, I have tried to choose the file… (read more)

I download then open many student files each day. PDFs open fine automatically, but never Word files. In the Applications settings dialog, I have tried to choose the file format docx and doc. But neither are recognised as a valid file type. I realise that Microsoft is a bully and Mozilla may be trying to discourage its use, but I and the students are stuck with Word. How come docs and doc are invalid and how can I persuade Firefox to open them?

Thank you

Asked by cvhorie 1 year ago

Answered by cor-el 1 year ago

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Certificate error

Recently I started getting an error saying SEC_ERROR_REVOKED_CERTIFICATE while trying to open a website. That particular site can only be accessed through my demat accoun… (read more)

Recently I started getting an error saying SEC_ERROR_REVOKED_CERTIFICATE while trying to open a website. That particular site can only be accessed through my demat account so replicating my situation is not possible. Other browsers like Chrome, Edge are able to open it but Firefox cant, it does only when OCSP is disabled. I reinstalled the browser but the problem remains. Pls tell me how to add that website to exception if its possible or delete all the certificates currently loaded on Firefox or a full reset of the browser removing all previous data. And is it okay if I keep OCSP off all the time?

Asked by dheeraj.murthy 1 year ago

Answered by cor-el 1 year ago

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Firefox shows this error while visiting some Microsoft sites: MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

I tried visiting the Microsoft and Xbox websites but both of them didn't load and Firefox showed me this error without allowing me to access the websites anyway (I'm usin… (read more)

I tried visiting the Microsoft and Xbox websites but both of them didn't load and Firefox showed me this error without allowing me to access the websites anyway (I'm using Firefox on Windows 10):

Secure Connection Failed

An error occurred during a connection to www.xbox.com. The OCSP response does not include a status for the certificate being verified.

Error code: MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by shrey 1 year ago

Answered by cor-el 1 year ago

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Autofill searches in address bar of unwanted results

Hello, How do I disable or remove these autofill searches that I do not use that appear at the very top. They keep appearing such as searching up gamestop it goes to gam… (read more)

Hello,

How do I disable or remove these autofill searches that I do not use that appear at the very top. They keep appearing such as searching up gamestop it goes to gamefaq first or searching maps to get google maps, it gives my local city website map instead.

These have become a nuisance as I never visit these sites.

Thanks!

Asked by G 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Chase.com

I use Win10. I have an updated Firefox browser. I have deleted cookies and cleared the cache. I have restarted multiple times. Chase.com will NOT work with Firefox. I get… (read more)

I use Win10. I have an updated Firefox browser. I have deleted cookies and cleared the cache. I have restarted multiple times. Chase.com will NOT work with Firefox. I get a page that says the browser has to be updated to above version 76. and mine is 96.0.3 I did indeed follow their link to download and do the update even thought I knew I had the most recent update, and it worked. UNTIL...I closed the browser and tried to login again.

I contacted Chase for online support. The online "specialist" who was also the supervisor (?) at Chase has told me Chase is no longer compatible with Firefox. This makes NO sense to me. She insisted this was the case. I felt she didn't want to assist in hunting down the issue.

Does anyone else have a problem with the Chase.com website??

Asked by quietspirit57 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Logging into TikTok on desktop

Hi After updating to version 99.0. When I try to log into TikTok. This is what I get ( Continue on the TikTok App....For security purposes, continue on the TikTok App.… (read more)

Hi After updating to version 99.0.

When I try to log into TikTok. This is what I get ( Continue on the TikTok App....For security purposes, continue on the TikTok App. Don't have it installed? Text yourself a link to download your app )

I am using Windows 10 Pro on a desktop. When l log in using chrome,I am taking to TikTok web page. I am using same extensions in FF and Chrome.

Cheers

Asked by pedropete 1 year ago

Answered by pedropete 1 year ago

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Unable to log onto Vanguard Account

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my pho… (read more)

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my phone app and using the Microsoft browser). I contacted Vanguard and they said they have not had any reported issues on the website.

When I click on the LOGON icon, a blue halo appears around the icon, but I cannot complete the logon. All other icons on the home page work properly on Firefox, but the LOGON does not. Deleting cookies did not help.

Are other Firefox users experiencing this on Vanguard, and if so, is there a fix?

Asked by K_E_BETSCH 2 years ago

Answered by K_E_BETSCH 2 years ago

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Unable to disable search from address bar

Since Firefox was last updated, I now no longer have the ability to access some websites such as Google, Wikipedia, and Amazon without Firefox prompting me to type someth… (read more)

Since Firefox was last updated, I now no longer have the ability to access some websites such as Google, Wikipedia, and Amazon without Firefox prompting me to type something to search within those sites even though all I want to do is go to the home page.

I can still get there by typing http:// in front of it but I shouldn't have to and if I change the settings to add the search in the toolbar and then try going to "amazon.com", for example, I'm still being prompted to use the address bar to search.

Is there a way to fully disable this prompt so I can type in "google.com" or "amazon.com" without getting the search prompt?

Asked by Mike Van Wormer II 2 years ago

Answered by Mike Van Wormer II 1 year ago

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Secure Connection Failed - Washington Examiner

Hi, Starting yesterday, 19 March, when I try to visit the Washington Examiner website, https://www.washingtonexaminer.com/, I see this message: - - - - - - - - - - - - -… (read more)

Hi, Starting yesterday, 19 March, when I try to visit the Washington Examiner website, https://www.washingtonexaminer.com/, I see this message:

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Secure Connection Failed

An error occurred during a connection to www.washingtonexaminer.com. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

But I can visit the site with the latest version of Microsoft Edge. I prefer to use Firefox however. Any ideas?

Thanks - Dave

Asked by Dave McKeen 1 year ago

Answered by cor-el 1 year ago

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One site I visit freezes up all tabs in Firefox when I navigate to the website

One site that I visit is freezing up. This has only started to happen in the past two days. The size is Adam4Adam.com. I have tried troubleshooting mode. I have clear… (read more)

One site that I visit is freezing up. This has only started to happen in the past two days. The size is Adam4Adam.com. I have tried troubleshooting mode. I have cleared my cache and my cookies. The site in the process of loading up freezes. What's more, is that not only that site freezes. All my open tabs in Firefox freezes when I load that site.

Please let me know if you can help.

Many thanks.

Asked by TonyG 1 year ago

Answered by TonyG 1 year ago

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Google map iframes not displaying in FF 99.0.1

MacOS Monterey 12.3.1 FF 99.0.1 Have tried clearing Cache, Cookies, Troubleshoot mode. Google Maps > Search > Share > Embed a Map, the map to be embedded is not… (read more)

MacOS Monterey 12.3.1 FF 99.0.1 Have tried clearing Cache, Cookies, Troubleshoot mode.

Google Maps > Search > Share > Embed a Map, the map to be embedded is not displayed (likewise when embed is pasted into Wordpress page, for example)

While same procedure in Safari or Brave works as expected (map to be embedded is displayed in Google maps and embed code displays map in webpage using Brave or Safari).

From the Google Maps page > share > Embed a map > right click This Frame > Open in new tab And then looking in the Console. There are a few other ignored errors but then this...

Loading failed for the <script> with source “https://maps.googleapis.com/maps/api/js?client=google-maps-embed&paint_origin=&libraries=geometry,search&v=3.exp&language=en&region=us&callback=onApiLoad”.

Asked by woolwit 1 year ago

Answered by woolwit 1 year ago

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Yandex disappeared

I got a notification that Yandex is no longer supported and my default search engine was changed to Google? Why does Firefox care of which search engine I use? Why I can… (read more)

I got a notification that Yandex is no longer supported and my default search engine was changed to Google?

Why does Firefox care of which search engine I use? Why I can't use Yandex? I tried to add it again but it requires to install an addon for search engines and there's no addon for Yandex search.

Asked by Николай 1 year ago

Answered by Николай 1 year ago

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Websites are not compatible with Firefox Browser ..... WHY?

More and more I'm having to go to other browsers like Chrome or Edge to open certain websites as they do not work through the Firefox browser. Why is this and how can i g… (read more)

More and more I'm having to go to other browsers like Chrome or Edge to open certain websites as they do not work through the Firefox browser. Why is this and how can i get them to work before i change browsers permanently?

Asked by Steve 1 year ago

Answered by Steve 1 year ago

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costco travel just spins.

when i ask costcotravel.com to give a price, the site just spins and never gives the info. works fine on chrome. this is new and never happened before the last few week… (read more)

when i ask costcotravel.com to give a price, the site just spins and never gives the info.

works fine on chrome. this is new and never happened before the last few weeks. I did clear the history but still wont answer.

thanks for any help.

Asked by pencil2man 1 year ago

Answered by FredMcD 1 year ago

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Cannot access our 3 sites using Firefox on my PC, but the sites *are* accessible with different browsers

Hello, Today I cannot get onto three of our websites using Firefox, but other people using different browsers *are* able to access them. Refreshing the pages, rebooting,… (read more)

Hello,

Today I cannot get onto three of our websites using Firefox, but other people using different browsers *are* able to access them. Refreshing the pages, rebooting, and clearing the cache in Settings did not help. What do you think is causing the problem and how can it be resolved? Thanks.

Here's the message that displays (changed the website name to xxx below) for me on all three sites (appears to be an SSL issue but as mentioned above, others can access the sites using different browsers).

Secure Connection Failed

An error occurred during a connection to xxx.com. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Vosvuur 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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A folder in my Bookmarks Disappeared. HELP

I was in my bookmarks in a folder named "Bonus" about to select a website and the folder just disappeared, while I was in it. I went to a synced browser on a different co… (read more)

I was in my bookmarks in a folder named "Bonus" about to select a website and the folder just disappeared, while I was in it. I went to a synced browser on a different computer to recover the folder. It was there and I was about to copy it when IT disappeared. That folder has all of my working tools in it. How can I recover a folder not stored on my harddrive but was stored in my browser?

Asked by edkimble 1 year ago

Answered by cor-el 1 year ago