Showing questions tagged: اعرض كل الأسئلة
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FACEBOOK - Typing a comment causes the screen to scroll on its own.

Starting as of today (Oct 13), the FACEBOOK screen suddenly moves when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit t… (read more)

Starting as of today (Oct 13), the FACEBOOK screen suddenly moves when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit the backspace key, the screen suddenly shifts about a page up, closer to top. This shifts the entry area where I'm typing down and off the screen. Just hitting the backspace to correct a typo causes the screen to scroll on its own. I have to scroll back down to the entry box and if I make another typo, it happens again. It is maddening!

I've restarted in troubleshoot mode and the same thing happens, so it is not an add-on. This is happening on both my Firefox Linux systems AND on a Windows 10 machine, so I don't think it is specifically OS related either. The screen however does stay put, like it is supposed to, using Chrome or Opera.

Is this a Firefox problem or is FACEBOOK messing with Firefox?

Asked by nosoy1 10 months ago

Answered by nosoy1 10 months ago

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Website will not allow Firefox to display the page if another site has embedded it

I have a new business website http://affordable-tutors.com/about-our-tutors and I tried to put in my video https://youtu.be/EQxd_cowXPg but it gives me the following erro… (read more)

I have a new business website http://affordable-tutors.com/about-our-tutors and I tried to put in my video https://youtu.be/EQxd_cowXPg

but it gives me the following error. Website will not allow Firefox to display the page if another site has embedded it

What can I do?

Yes, I own all the rights for that video.

Asked by Markis 11 months ago

Answered by Markis 11 months ago

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SEC_ERROR_UNKNOWN_ISSUER for Google and Youtube

I am getting a certification issue when trying to visit 2 specific sites which are some of the most visited sites in the web: https://www.google.com and https://www.youtu… (read more)

I am getting a certification issue when trying to visit 2 specific sites which are some of the most visited sites in the web: https://www.google.com and https://www.youtube.com

The error it shows when trying to visit these 2 pages, is SEC_ERROR_UNKNOWN_ISSUER.

I have tried to troubleshoot it and follow the solutions recommended at: https://support.mozilla.org/en-US/kb/error-codes-secure-websites#w_the-error-occurs-on-multiple-secure-sites

however none of the solutions described in this guide worked to solve my problem.

In that guide, one of the suggested solutions is to scan my system for any malware. I used the following: Windows Defender Maleware Bytes AntiMalware Karpersky TDSSkiller however the results are all clean.

In the guide, it suggested that I check the clock as well. The system clock however is synchronized.

Last, I have resetted Firefox Profile but this didnt fix the issue either.

I shall note that the issue appeared yesterday and so far nothing helped fixing it. Not even the system restarts.

The issue about visiting these two sites, is limited only to Firefox.

I can access https://www.google.com and https://www.youtube.com without problems using Google Chrome and the Opera Browser.

Also, Google Mail and Google Translate work fine on Firefox. These two sites can be accessed with Firefox without causing any SEC_ERROR_UNKNOWN_ISSUER errors.

Asked by SilentResident 1 year ago

Answered by philipp 1 year ago

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Youtube keeps "pausing" the video im playing

Sometimes when watching youtube the video will be paused, once I unpause it it immediately pauses it again, I dont know when and why this happens but it happens. Only ext… (read more)

Sometimes when watching youtube the video will be paused, once I unpause it it immediately pauses it again, I dont know when and why this happens but it happens. Only extensions are honey, ecosia search and stylus

Asked by atiedebee 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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vanguard login quit working

been using ff to login to vg for a couple years. ~2 weeks ago it quit working-i click login & nothing happens, the login page remains unchanged. login works with chro… (read more)

been using ff to login to vg for a couple years. ~2 weeks ago it quit working-i click login & nothing happens, the login page remains unchanged. login works with chrome & opera no problem.

Asked by dblazen84 10 months ago

Answered by cor-el 10 months ago

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Erreur Netflix F7121-1331

I got since yesterday error F7121-1331 when I try to stream any movie on Netflix. Netflix support said it's related to firefox. They said to uptodate firefox but I have… (read more)

I got since yesterday error F7121-1331 when I try to stream any movie on Netflix.

Netflix support said it's related to firefox. They said to uptodate firefox but I have already latest version (86.0).

Only other solution according to them, is to use an other naviguator. And, well, it works with Chrome, so it seems really related to firefox.


https://help.netflix.com/fr/node/100151?accordionCategory=mac_computer

Thanks.

Asked by pierrejossart 1 year ago

Answered by cor-el 1 year ago

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Does Firefox support .mp4 video?

On page https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox?redirectslug=viewing-html5-audio-and-video&redirectlocale=en-US I find "AAC and H.264/MPEG-… (read more)

On page https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox?redirectslug=viewing-html5-audio-and-video&redirectlocale=en-US

I find "AAC and H.264/MPEG-4 AVC are patented audio/video compression formats. They can be viewed in Firefox using built-in OS libraries (so neither Mozilla nor you need to pay a fee) if embedded in the MP4 container format (.mp4, .m4a, .m4p, .m4b, .m4r, .m4v file types)."

But when I create an HTML page with the following HTML5 code:

<!DOCTYPE html>
<html>
<body>
</body>
This is a test of video.
<video src="C:/MyVideoFile.mp4" controls>
</video>
</html>

I get the error "No video with supported format and MIME type found". Does Firefox in fact support .mp4 video? If so, what changes do I need to make in the HTML?

Asked by WoodyFF 1 year ago

Answered by WoodyFF 1 year ago

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SaveFrom.net Helper

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program … (read more)

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program name shows as an extension on the bar at the top of the Firefox page.

I cannot delete it. If I delete it once it reappears next time I load Firefox. The extension does not show up in add ons and extensions in Tools Firefox.

I have read an earlier reply that suggests delete Firefox and reinstall Firefox and that will get rid of it.

However, I am not anxious to try that as over time I have already extensions ad add ons and other customisation of Firefox, including all my bookmarks and I don't want to lose these and start again.

So here is my question. As the program is deleted and as their extension does not show up in Tools and then adddons, can I assume that the existence of the program name as an extension on one of the title bars at the top of Firefox is just an irritation and that this SaveFrom program cannot in any way add or do anything to my computer?

I can then live with it rather than deleting Firefox and starting again.

I would be so grateful for your help.

Thank you.

Asked by avwood 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Firefox is not showing the correct page source

I am using Firefox and have noticed that when I do a view page source I do not see the current page, but a cached copy. To view the page source I first have to go to opti… (read more)

I am using Firefox and have noticed that when I do a view page source I do not see the current page, but a cached copy. To view the page source I first have to go to options and delete data.

Here is how to reproduce. 1. Go to a website showing changing data 2. Right click and select view page source 3. Examine the page source to see that it shows an older copy of the data, not the current data 4. Go to options and search on the term 'cache' 5. Delete the cached data 6. Go back to view page source and try again 7. Now the page source is the current data seen in Firefox

Asked by coatsbob 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Can't connect to router in firefox

Hi! Can't connect to my router panel in 192.168.1.1, probably due to bad cache. But there is no cache for 192.168.1.1 in firefox "data manager", but I sure it exist. I do… (read more)

Hi! Can't connect to my router panel in 192.168.1.1, probably due to bad cache. But there is no cache for 192.168.1.1 in firefox "data manager", but I sure it exist. I don't want to clear all cache and data. Incognito mode without addons doesn't work. I can establish connection in other browsers, includes another firefox browser. How could I clear cache for 192.168.1.1, if firefox show there is none?

Asked by mordat1 2 years ago

Answered by mordat1 2 years ago

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I would like to stop the annoying reload Drudgereport.com does. How?

Everyone going to the above mentioned website experiences the same annoying reloads. Please add a method to Firefox like IE has that can restrict sites reloading, assumin… (read more)

Everyone going to the above mentioned website experiences the same annoying reloads. Please add a method to Firefox like IE has that can restrict sites reloading, assuming this doesn't exist already. Thanks

Asked by Eastcreek 2 years ago

Answered by cor-el 2 years ago

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Firefox loading pages from cache after latest update

I do web design. And my problem is that I used to click the refresh button in firefox and it would instantly load an updated version of the pages I was working on. But no… (read more)

I do web design. And my problem is that I used to click the refresh button in firefox and it would instantly load an updated version of the pages I was working on. But now it does the exact same thing I hate about chrome. It loads pages using cached css and javascript files. And the only way to view the updated websites is to go private mode which is very annoying. Is there an option to get around this? Or it's a software problem?

Asked by oleg.zyx 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How do I disable rich audio presence that Firefox now does with Windows 10?

Honestly, I have no idea how to describe it. I loved how when I played a video on Firefox, it wouldn't pop up with that annoying video title whenever I changed my volume.… (read more)

Honestly, I have no idea how to describe it. I loved how when I played a video on Firefox, it wouldn't pop up with that annoying video title whenever I changed my volume. Now, when I'm watching a video or playing audio, this happens. And, it doesn't even get it right most of the time! Like for example, it does this instead! That's not even the page I'm on!

Is there any way for me to get rid of this? Thanks

Asked by sheepy404 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Cloudflare loop "checking your browser before accessing"

This issue is with me for some time now I guess 6 to 12 months, I have circumvented it by simply using other browsers that don't have the issue, it is only in Firefox. I … (read more)

This issue is with me for some time now I guess 6 to 12 months, I have circumvented it by simply using other browsers that don't have the issue, it is only in Firefox.

I have noticed that it seems to be a reoccurring issue for many people reading through help topics.

At the moment I am using: Mozilla Ubuntu Firefox 91.0

 Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:91.0) Gecko/20100101 Firefox/91.0

Starting Firefox in "Safe mode/Troubleshooting mode" through the "Application menu" -> "Help" -> "Troubleshoot Mode", doesn't fix the problem.

... "Did you check the date/time and time zone on your computer?" (As suggested in an older topic)

Automatic synchronization with an Internet time server, is set to "ON"
My "Time Zone" is set manually set to the correct "Time Zone"

Since the issue is only in Firefox and not in Chrome, Chromium or Opera, there is something that Firefox is doing that Cloudflare doesn't like or visa versa....

I have noticed in other posts that the blame is simply shifted to Cloudflare, but why do other browsers then not have this problem ?

Opening the no longer existing website (from another help topic here about the same issue), that is still known by Cloudflare, shows the problem if you got it too -> http://animedao.com/

See my uploaded screenshot to see it is only in Firefox.

Asked by allemaal_onzin 1 year ago

Answered by allemaal_onzin 1 year ago

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Google "before you continue" won't go away when I click 'I agree'.

Like many users, I find Google's 'before you continue' pop-up annoying. Because I automatically delete cookies on browser exit, it keeps popping up as it doesn't remember… (read more)

Like many users, I find Google's 'before you continue' pop-up annoying. Because I automatically delete cookies on browser exit, it keeps popping up as it doesn't remember my settings. I have installed Google Consent Dialog Remover, and it has been working well... until now.

I just did a search for a place, and tried to click on the map to go to Google Maps. The dialog intruded, despite the add-on. But worse than that, when I clicked 'I agree', nothing happened! I cannot get to the maps page at all. I've tried disabling enhanced protection -- no change. I've tried disabling various add-ons -- no change. I've tried restarting FF in safe mode, but the same problem persists.

I can't figure out how this is happening or what to do about it. Any suggestions?

Thank you!

Asked by BC 1 year ago

Answered by BC 1 year ago

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Error 503 occurs only with firefox

Hello, I have firefox 79 on windows 10. When I try to access footlocker.com, the website doesn't work and show error 503. This website works perfectly with chrome. I trie… (read more)

Hello,

I have firefox 79 on windows 10.

When I try to access footlocker.com, the website doesn't work and show error 503. This website works perfectly with chrome.

I tried to flush dns in windows and firefox, and also the repair button. No extensions.


Can you help me to make this website work again ?

Thanks

Asked by wtuuju 2 years ago

Answered by wtuuju 1 year ago

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Auto Dark Mode feature on websites does not work

Somehow, the prefers-color-scheme: dark media query does not seem to behave correctly in my browser. I am using Firefox 89.0.2 on Windows 10 21H1 and even though I have s… (read more)

Somehow, the prefers-color-scheme: dark media query does not seem to behave correctly in my browser. I am using Firefox 89.0.2 on Windows 10 21H1 and even though I have set the system theme to dark (which Firefox's System Theme adapts to, the browser UI is dark), websites which usually adapt to it (like YouTube when set to follow the device theme) do not do so and are using the light theme regardless. This issue persists even in troubleshooting mode, so it does not seem to be related to any add-on I have installed.

Testing the same websites on Firefox Nightly (91.0a1) and Developer Edition (90.0b12), they behave as expected, adapting to my system's dark theme. The same had been the case when I had been using Firefox 88 (where it did not work as expected), while websites on Nightly and Developer Edition (versions 90 and 89, respectively) did behave as expected.

Is there some fix for this issue, some setting that is supposed to be tweaked, or can a fix be expected in an upcoming release?

Asked by Bonzai Incorporated 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Can't access some website.

I cannot access to Facebook or Messenger on Firefox, when i open, Firefox said Secure Connection Failed. I got this error for a week,i have used Edge and Facebook still w… (read more)

I cannot access to Facebook or Messenger on Firefox, when i open, Firefox said Secure Connection Failed. I got this error for a week,i have used Edge and Facebook still work,pls help me.

Asked by Trung Kiên 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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firefox not playing html5 videos

Hi! I have got a big problem that took hours of my patient attention, but nothing helped(or I have done something incorrectly). I am unable to play most videos on the int… (read more)

Hi! I have got a big problem that took hours of my patient attention, but nothing helped(or I have done something incorrectly).

I am unable to play most videos on the internet. For example, i can watch video in youtube, but when i play stream on the same platform, youtube complains that currently my firefox browser does not recognize any html5 video formats.

Plugins installed: OpenH264, Shockwave Flash, and... while writing this question i've found that there's also widevine cdm that i tried earlier to install in my browser, 'cause by default in my Ubuntu 20.04.1 LTS there's no such extension.

I tried this to install widevine. Maybe I have done something in the way it shouldn't. 1)https://support.mozilla.org/en-US/questions/1207502 2)Reinstall firefox 3)Trying disabling any combination of installed extensions to find the "wrong".

Asked by jarskimarkus 1 year ago

Answered by cor-el 1 year ago