Helvetica font renders blank after updating to 112 via snap store

After running `snap refresh firefox`, many sites I use no longer render any text. Via some fiddling via the developer console, it appears to be that any text with `font… (read more)

After running `snap refresh firefox`, many sites I use no longer render any text.

Via some fiddling via the developer console, it appears to be that any text with `font-family: Helvetica`. Removing that CSS restores the text, adding it removes the text.

There's a fix for CVE-2023-29537 in this release that affects font initialization - possibly related?

Asked by daniel270 5 months ago

Last reply by cor-el 5 months ago

pixels when playing video

Hi I have a problem when I play a video I get pixels I've seen that other users have the same problem I tried some of the solutions like disabled hardware acceleration … (read more)

Hi

I have a problem when I play a video I get pixels I've seen that other users have the same problem I tried some of the solutions like disabled hardware acceleration and change some stuff on about:config (media.windows-media-foundation.use-nv12-format. double-click it and change its value to false) and use safe mode but nothing seems to work

What can I do?

Asked by Andy.Andy 3 months ago

Last reply by Terry 2 months ago

Firefox not loading Instagram

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot att… (read more)

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot attached:

"Sorry, this page isn't available."

Weirdly, if I have a link to a specific instagram post, the browser will load it. But profile page? Forget about it. Anyone else having this issue, and know perhaps why Firefox is loading Instagram this way on a desktop?

Asked by FireFoxFan1 5 months ago

Last reply by DjFunkyDog 1 month ago

security

Secure Connection Failed An error occurred during a connection to www.pcdatravel.gov.in. SSL peer was unable to negotiate an acceptable set of security parameters. Erro… (read more)

Secure Connection Failed

An error occurred during a connection to www.pcdatravel.gov.in. SSL peer was unable to negotiate an acceptable set of security parameters.

Error code: SSL_ERROR_HANDSHAKE_FAILURE_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more… this problem can solve

Asked by gkumar23174 5 months ago

Last reply by cor-el 5 months ago

DRM Content Not Playing

I have attempted to watch DRM using content that I have the rights to via subscription as well as by purchase. When I attempt to stream movies I OWN via Vudu or Youtube, … (read more)

I have attempted to watch DRM using content that I have the rights to via subscription as well as by purchase. When I attempt to stream movies I OWN via Vudu or Youtube, it tells me that DRM features are not active when they very much are. I checked my settings and DRM content is enabled. I have also run into the same issue with Netflix as well. I cleared out my browser cache, which did not help. I disabled and re-enabed the DRM options. This did not help either. I restarted my computer multiple times and this did not help either.

Firefox says it is installing the features needed to watch the content but it never does, or rather, it doesn't show any progress. I have left my computer and browser running overnight and not had success.

Asked by jsammeen 4 months ago

Last reply by cor-el 4 months ago

Youtube not working July 2023 stuck loading, "if playback doesn't begin shortly, try restarting your device"

Recently YT is barely loading videos with the message "if playback doesn't begin shortly, try restarting your device" or it simply stuck tried on edge and it doesn't happ… (read more)

Recently YT is barely loading videos with the message "if playback doesn't begin shortly, try restarting your device" or it simply stuck tried on edge and it doesn't happened can anybody help me diagnose this problem?

Restarting FF doesn't always work has to be done multiple times, and it soon breaks after browsing or restarting the browser

The grey bar on the player does load but the player never plays its just back

Asked by bhr883 2 months ago

Last reply by zeroknight 2 months ago

Website loading Issue on Firefox

Hey there, I have a website for my business. The website is performing well and smoothly opens on all web browsers. But some of webpages have loading issues on the Firefo… (read more)

Hey there, I have a website for my business. The website is performing well and smoothly opens on all web browsers. But some of webpages have loading issues on the Firefox. What could be the possible reason for this? I need help how the issue can be resolved? This is the URL of my website https://www.newdayconstruction.co/ . My other Electronics business site loads very smoothly on the Firefox.

Asked by newdayconstruction09 4 months ago

Last reply by mhamzaijaz156 4 months ago

Cannot log into websites using Firefox

I'm not able to log into at least two different websites after installing Firefox on a brand new computer (e.g., actblue.com). The page merely reloads as if I didn't ente… (read more)

I'm not able to log into at least two different websites after installing Firefox on a brand new computer (e.g., actblue.com). The page merely reloads as if I didn't enter the log in information correctly.

  • The websites log in just fine on Chrome, so I know it's not an issue with the websites per se. So it seems to be limited to only when I use the Firefox browser.
  • I've disabled extensions, removed them, and tested in Safe Mode, but the problem persists. That leads me to believe the problem is something with the Firefox browser specifically.
  • Cookie restrictions are only on Standard, not Strict; I even using a Custom setting to allow cookies to be tracked.
  • I've tried clearing the cache and cookies.
  • I've deleted the cookie file, thinking it might be corrupted.
  • I've restarted Firefox several times.
  • I've restarted the laptop twice.

None of that has worked. I'm out of ideas.

Asked by harpvictory 1 month ago

Last reply by zeroknight 3 weeks ago

Secure Connection Failure

When I go to a recipe blogger site, I get the "Secure Connection Failed. Contact website owners." Just how can I do that when I can't get to the site?' … (read more)

When I go to a recipe blogger site, I get the "Secure Connection Failed. Contact website owners." Just how can I do that when I can't get to the site?'

Asked by SouthernMaster 5 months ago

Last reply by jonzn4SUSE 5 months ago

Fonts not displaying properly

When i open certain websites, the font is displayed cryptically (see picture).It doesn't always affect the whole website, just some texts on the side. I found a workaroun… (read more)

When i open certain websites, the font is displayed cryptically (see picture).It doesn't always affect the whole website, just some texts on the side. I found a workaround by disallowing websites from using their own fonts in the settings. But neither a new installation of firefox nor resetting the settings, caches an cookies, etc. helped, or disabbeling the firewall etc.. In other browsers or when i log in my account on other PC´s everything is displayed properly.

Asked by Sellerie 5 months ago

Last reply by F1Mikal 1 month ago

No visual on youtube videos

I go to youtube, open a video and the audio plays just fine, except there is no visual. The video says its playing and I can hear it normally but I can't see anything. Su… (read more)

I go to youtube, open a video and the audio plays just fine, except there is no visual. The video says its playing and I can hear it normally but I can't see anything. Subtitles show up, but the place where the video is supposed to be is just blank, the same as the background of the page. Weirdly if I click the settings button on youtube, the one next to the sign in or account button, the video will display as long as that menu is up. If I close the menu the video goes away.

I have refreshed firefox, deleted and reinstalled firefox, removed all my extensions, turned hardware acceleration off (and then back on when it didn't work) as was recommended in a similar post a few years ago, and restarted my computer. Youtube still won't show me a video. It works fine on chrome, just not firefox.

I uploaded a screenshot of an ad, which doesn't play but shows the outline of the video player, a screenshot of a normal video where the area the video should be in is just more indistinct background, a screenshot of the video appearing normally when I have the settings menu open, and a screenshot of the captions loading properly over an empty void.


Edit: I installed the Enhancer for Youtube extension? Which I haven't ever installed beofre? And now Youtube works? Why

2nd Edit: Its broken again. I changed literally nothing, just restarted my computer for an update but im getting blank screens again

Asked by reedviolets5 4 months ago

Last reply by cor-el 3 months ago

best buy update

Hello All After a Best Buy install of a new SS drive I am having trouble recovering firefox. FF loads ok but it is just a blank page. When I try to go anywhere it complai… (read more)

Hello All After a Best Buy install of a new SS drive I am having trouble recovering firefox. FF loads ok but it is just a blank page. When I try to go anywhere it complains of an SSL error. I have been happily using FF for a long while so I have had no interaction with Microsoft for some time but it seems they are trying to force me to use chrome or edge and the oh so wonderful Bing. I am still looking for an answer but having to use chrome which I am unfamiliar with. any help appreciated Thanks

Asked by Bubba 5 months ago

Last reply by Terry 4 months ago

Some or all characters not showing correctly

Hi all, I’m trying to make aware people of the recent Google movements to close gate the internet to their services and I suggest to folks to move to Firefox. One of my… (read more)

Hi all,

I’m trying to make aware people of the recent Google movements to close gate the internet to their services and I suggest to folks to move to Firefox.

One of my colleagues encounters a problem clearly visible on the image attached (it shows correctly on my mac).

It's not as bad on my mac, where I only have issues every now and then - I received an email this morning on my work email, and all the apostrophes were replaced with Registered symbol (R in a circle).

I noticed that not allowing websites to use their own fonts fixes the issue (unticking "Allow pages to choose their own fonts, instead of your selections above") but I would like to be able to view sites the way the developers intented rather than forcing my browsers default fonts.

Any ideas?

Many thanks

Asked by services26 2 months ago

Last reply by cor-el 1 month ago

Cannot Access any websites today - PR_CONNECT_RESET_ERROR

As of this morning I am unable to load any websites on Firefox. It last worked around midnight last night. Every time I get PR_CONNECT_RESET_ERROR. I've tried two diff… (read more)

As of this morning I am unable to load any websites on Firefox. It last worked around midnight last night.

Every time I get PR_CONNECT_RESET_ERROR. I've tried two different networks, I've removed all add-ons and extensions. I've double checked and there isn't a proxy. I've tried turning off any anti-virus software (Kaspersky). I've restarted my computer. Nothing works. The problem persists in troubleshooting mode as well. I've run out of things to try and am desperate.

Asked by LK85 1 month ago

Last reply by jonzn4SUSE 1 month ago

HTML links not working in Firefox

Can you tell me why these links will work in Chrome, Edge, etc; but not in Firefox? They are used for navigation on our website and our customers using Firefox are the o… (read more)

Can you tell me why these links will work in Chrome, Edge, etc; but not in Firefox? They are used for navigation on our website and our customers using Firefox are the only ones having issues. The links are not clickable for them.

Asked by j.brewster974 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox doesnot display blur effect in some websites

Firefox doesn't display blur effect in websites. In the below images Image 1 : apple.com ( Firefox ) Image 2 : apple.com ( Chrome ) Image 3: twitter.com ( Firef… (read more)

Firefox doesn't display blur effect in websites. In the below images Image 1 : apple.com ( Firefox ) Image 2 : apple.com ( Chrome ) Image 3: twitter.com ( Firefox ) Image 4 : twitter.com ( Chrome) It also happens in telegram where right click menu shows blur effect

Asked by firemistkrishna 4 months ago

Last reply by cor-el 4 months ago