Web site hung up, only displays JSON line

I suspect that I triggered something with a keyboard key sequence but cannot find anything that will help me escape it. When I enter a specific web site, the screen displ… (read more)

I suspect that I triggered something with a keyboard key sequence but cannot find anything that will help me escape it. When I enter a specific web site, the screen displays

JSON Raw Data Headers Save Copy Collapse All Expand All Filter JSON

These are all active but do nothing that I can see.

How do I turn this off, everything I can find starts going into programming Java

Asked by Rod Rocheleau 9 hours ago

Last reply by cor-el 3 hours ago

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Youtube Videos Now Stutter

Hi there I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's … (read more)

Hi there

I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's just Firefox as other browsers work fine. I've updated my graphics card and did a little bit of research but none of the fixes quite did it for me. In the past couple days I've always had Firefox crash on me twice, which hasn't happened before either. So I'm not sure what's going on, but I'm prone to point fingers at an update. I don't install extensions or themes, so the only extension I have really is uBlock Origin but that's been there forever. I've restarted my computer as well. It is not my resources, they are more than fine my RAM and CPU and Graphics Card. Task manager shows nothing is even above 50% (CPU, GPU, Memory) when playing the video. I've also tried creating a new profile and opening up a new profile. Same issue.

Can anyone suggest any fixes or is this a firefox update bug?

EDIT: This appears to be for all videos I am playing on Firefox. It also does not matter if I set it to the lowest quality, even 144p, it will still stutter nonstop.

Asked by novashmtv 1 year ago

Answered by novashmtv 1 year ago

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Please unblock challenges.cloudflare.com to proceed.

Hello, I noticed past few months I'm getting this message from cloudflare after using certain websites while using Firefox on Desktop. I have refresh Firefox every time … (read more)

Hello,

I noticed past few months I'm getting this message from cloudflare after using certain websites while using Firefox on Desktop. I have refresh Firefox every time this happens I tried disabling my adblockers, lowering settings, and disabling my Pi-Hole the issue still persists. Does anyone know what the issue might be or someone else experiencing this?

Asked by Fu Xuan 6 months ago

Last reply by zeroknight 6 months ago

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The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406

The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406 This is the site https://one.walmart.com/content/usone/… (read more)

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 15199799165570062406

This is the site https://one.walmart.com/content/usone/en_us/company.html this site I connect to for work related issues, I can use private browsing, but not the regular browsing.

Asked by Seekerkiller 1 year ago

Answered by cor-el 1 year ago

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YouTube video not working,buffering?

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so i… (read more)

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so its definitely not my internet connection.

I've already tried clearing my cache, rebooting, clearing it again and refreshing Firefox and the issue remains. Disabled adblocker as well. I am currently on version 106.0.5

Asked by spaceferret 1 year ago

Answered by spaceferret 1 year ago

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Error Message

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au "Application error: a client-side exception ha… (read more)

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au

"Application error: a client-side exception has occurred (see the browser console for more information"

This is happening on my Windows PC only. I can access the site on my Firefox browser on IOS.

I am running the most recent version of Firefox 102.0.1 (64 bit).

This is the only site displaying this message.

Grateful for any assistance in resolving this.

Kind Regards, Peter

Asked by pstudman 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Input Type from a CSV File is Recognized as Ms excel file

In the current Version of Firefox the input field is set to the wrong filetype if select an csv file. Open with Chrome and Firefox. Chrome set the file type to text/csv … (read more)

In the current Version of Firefox the input field is set to the wrong filetype if select an csv file.

Open with Chrome and Firefox. Chrome set the file type to text/csv Firefox to "application/vnd.ms-excel"

Working example open the consoel to see the output: https://codepen.io/GrizzlyStu/pen/YzjZjez

Asked by Grizzly 1 year ago

Answered by cor-el 1 year ago

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Connection to server now fails: SEC_ERROR_INADEQUATE_KEY_USAGE

I access a CCTV Network Video Recorder on the same private/LAN that I'm on using an PC via HTTPS. It's been working fine for nearly a year. Recently it won't access via H… (read more)

I access a CCTV Network Video Recorder on the same private/LAN that I'm on using an PC via HTTPS. It's been working fine for nearly a year. Recently it won't access via HTTPS any more with the Error Message "Secure Connection Failed An error occurred during a connection to 192.168.1.30. Certificate key usage inadequate for attempted operation. Error code: SEC_ERROR_INADEQUATE_KEY_USAGE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem."

I've contacted the vendor but they seem at a bit of a loss. I can connect using HTTP, and an Android App (spit) still works too. I did find a Stack Overflow article from 2020 mentioning a possible corrupt cert9.db and/or cert_override.txt files, but as it's so old I wanted to ask for further advice before I start hacking things around. On another PC using the same browser version on the same network I get the attached response, not the same as the one I get and it will allow me to accept the risk. Can anyone help please?

Asked by fixit9660 7 months ago

Answered by cor-el 7 months ago

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Web WhatsApp failed to load after upgrading to v110.0

After upgrading firefox to 110.0, WhatsApp web failed to load. I refreshed the browser also as I found one solution on forums, but after QR code came but failed to load t… (read more)

After upgrading firefox to 110.0, WhatsApp web failed to load. I refreshed the browser also as I found one solution on forums, but after QR code came but failed to load the chat.

Asked by kool_07garg 1 year ago

Answered by kool_07garg 1 year ago

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Scroll bars not showing up on some sites since 112 update

I'm using Firefox in Ubuntu 22.04.2. I recently update to 112.0, then 112.0.1 With both versions, the scroll bar is not available on some sites which used to work in pre… (read more)

I'm using Firefox in Ubuntu 22.04.2. I recently update to 112.0, then 112.0.1

With both versions, the scroll bar is not available on some sites which used to work in previous versions. Items which are outside the initial viewing area are not visible.

Is anyone else affected by this issue?

Asked by gomgomfirefox 11 months ago

Answered by cor-el 11 months ago

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I cannot copy and paste from one Google doc into another Google doc in Firefox. But I can in Google Chrome

I cannot copy and paste from one Google doc into another Google doc in Firefox. But I can in Google Chrome. I don't know the reason for this. Is it because Google (Chrom… (read more)

I cannot copy and paste from one Google doc into another Google doc in Firefox. But I can in Google Chrome.

I don't know the reason for this. Is it because Google (Chrome & Drive) does not want competition? Is it because this inter-doc copy-and-paste requires code that Mozilla doesn't want to bake into Firefox?

Doing this on windows Firefox running the latest version as of yesterday (Aug 10 2022).

Asked by Mozilla cheese 1 year ago

Answered by Mozilla cheese 1 year ago

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Unable to upload or download files

Hello all, For some reason, I can no longer upload or download files, with the pop-up window failing to appear entirely. I can upload folders through, for example, Dropb… (read more)

Hello all,

For some reason, I can no longer upload or download files, with the pop-up window failing to appear entirely. I can upload folders through, for example, Dropbox or Google Drive, but individual files don't work.

I've reset my browser, uninstalled and reinstalled it, opened it in troubleshooting mode, disabled enhanced tracking protection, but nothing seemed to work. I've tested another browser, and I was able to upload and download files just fine.

Is there anything I can do to fix this? I'm on Ubuntu 22.04 using Firefox 107.0.1.

Asked by Erika Campbell 1 year ago

Answered by jonzn4SUSE 1 year ago

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Spotify webplayer on Firefox is unuseable after updating to latest version

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it." I will play … (read more)

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it."

I will play a song from a playlist and is given that pop-up, it will continue skipping to the next song until it plays, but only for 9-10 seconds until the song mutes, to specify, the dot (when hovered on the progress bar) will still move, indicating that "it's playing".

Some clarifications: 1. I use Spotify Desktop app (windows), Spotify App (android), and Spotify Webplayer on Chrome and Firefox. Everything works just as fine on all of these, except for Spotify Webplayer on Firefox. 2. Skipping to a later timestamp does not unmute the song. 2. I have Spotify Premium 3. I have no VPN 4. I am running Firefox with an ad blocker 5. I am running Chrome with an ad blocker (same ad blocker in Fifefox) 6. I am running Firefox to the latest version (Firefox 119.0.1 (20231106151204))

What I've done so far: 1. Cleared caches and data. 2. Updated my Windows to the latest update available - Win10 v.22H2 3. Signed-out of Spotify for all my devices, then logging-in first on Spotify Desktop (this automatically redirects to Firefox webplayer) 4. Ran Firefox on "Troubleshoot Mode" 5. Un-checked and re-checked "Play DRM content" setting. 6. Disabled and re-enabled the plug-in "Widevine Content Decryption Module by Google Inc". (this plug-in is last udpated on November 17, 4.10.2710.0

I'm including this link from Spotify's Community page.. where two other users, who commented it is only with Firefox (webplayer), are experiencing the same problem as I am. https://community.spotify.com/t5/Desktop-Windows/Spotify-can-t-play-this-right-now-If-you-have-the-file-on-your/m-p/5679914#M123192

Asked by kit 4 months ago

Answered by zeroknight 4 months ago

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Facebook Messenger

Hello, For about a week now, Facebook Messenger on desktop (on my profile page at facebook.com) will fail to load. If I click on "See all in Messenger" it will just load… (read more)

Hello,

For about a week now, Facebook Messenger on desktop (on my profile page at facebook.com) will fail to load. If I click on "See all in Messenger" it will just load indefinitely and not redirect to the new page with all the messages.

I have not installed any new add-ons and Troubleshoot Mode has the exact same issue. A week ago everything was fine. It this a known issue with the latest update?

Is there something I can do?

Please don't tell me to reset firefox. Burning your house down for a minor inconvenience is not a solution. It's as unprofessional of an advice as all those "reinstall windows" tips for absolutely every singe issue. That's not advice, just lack of knowledge.

Asked by Sheppard 1 year ago

Answered by cor-el 1 year ago

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youtube thumbnails are grey

for the past several days, my youtube thumbnails have been grey boxes. they aren't the standard "no thumbnail :(" grey, instead just a block of grey. this is not th… (read more)

for the past several days, my youtube thumbnails have been grey boxes. they aren't the standard "no thumbnail :(" grey, instead just a block of grey.

this is not the case for youtube on chrome or on the app. i've tried the following: - restarting firefox (multiple times) - clearing the cache for youtube - reinstalling firefox - restarting my computer - logging out and logging back into my youtube account - using firefox in a private browser

please help.

Asked by MARTIN 1 year ago

Answered by cor-el 1 year ago

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Cloudflare challenges only work in incognito (with all extensions)

I've been having an issue for a while now where the cloudflare challenges that ask you to click the check mark to "verify your connection is secure" would just endlessly … (read more)

I've been having an issue for a while now where the cloudflare challenges that ask you to click the check mark to "verify your connection is secure" would just endlessly ask me to click the button and never continue. Sometimes it would say to unblock access to challenges.cloudflare.com.

But if I a launch an incognito window I can visit website with the challenge and it won't even ask! I've added all my extensions to run in incognito mode and everything still works, I can visit the websites in incognito just fine. So the one changing variable is incognito vs non-incognito.

I can have two windows open, one incognito and one not, and browse to the same website and the non-incog window will fail but the incog will just go to the site.

I thought incognito was supposed to only affect the session storage? Does it silently change other things to the running environment of the browser (about:config options, slightly different extension configs)?

Anyone know why this small change would suddenly allow cloudflare challenges to work?

Asked by txrxnet 6 months ago

Answered by txrxnet 6 months ago

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Garbled font in Firefox on macOS Monterey

Hi. I have experienced some font encoding problem occurring in the latest version of Firefox, not in previous versions. My system is Mac OS Monterey 12.3.1 and Firefox ve… (read more)

Hi. I have experienced some font encoding problem occurring in the latest version of Firefox, not in previous versions. My system is Mac OS Monterey 12.3.1 and Firefox version 107.0

On some sites the fonts looks totally garbled (see provided screenshots). Disabling "Allow pages to choose their own fonts, instead of my selections above" in Firefox settings fixes the problem, but then all websites I visit displays with default fonts and not as intended. Moreover, I'm a web designer working with the built in web developer tools, and I need to see the correct fonts when developing.

Hoping to get some help with this issue.

Br, Magnus

Asked by kaffepanna 1 year ago

Answered by cor-el 1 year ago

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The requested service is temporarily unavailable

Using my PC, I am clicking on this URL: https://schoolgateway.westminster.org.uk/?page_id=7. Firefox responds with "The requested service is temporarily unavailable. It i… (read more)

Using my PC, I am clicking on this URL: https://schoolgateway.westminster.org.uk/?page_id=7. Firefox responds with "The requested service is temporarily unavailable. It is either overloaded or under maintenance. Please try later." Every time. Using Firefox for Android on my phone: same result. I have tried Troubleshoot Mode on my PC: same result. And yet Safari, Chrome, Edge and Brave all load the web page correctly with no error message.

What am I doing wrong?

Asked by pgking47 1 year ago

Answered by cor-el 1 year ago

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Fonts on Various Sites Are Too Heavy/Bold

I've tried to search and found some other posts about this, but not a ton... leading me to believe there is something wrong. Issue: Fonts on some sites are too heavy/bo… (read more)

I've tried to search and found some other posts about this, but not a ton... leading me to believe there is something wrong.

Issue: Fonts on some sites are too heavy/bold (vs appearing correctly on Chrome/Chromium browsers) Environment: Windows 10 or 11, Firefox stable (currently 105.0.1) Example site: https://www.subaruoutback.org (this is not the only one, just an example) Workaround(s): I can do one of two things... I can either enforce browser fonts globally, which fixes the issue but then also break some sites in other ways or I can use an add-on to let me selectively enforce browser fonts as needed (which is what I am doing).

Screenshots attached, this is my experience on multiple PCs (Windows 10 and 11). One image is from Firefox, one is from Chrome.

On some sites, it isn't a huge deal... maybe just looks bad but is functionally fine. On some sites the issue is more impactful and actually creates readability issues.

Of course I can continue to work around the issue, but ideally I would like to fix it.

I did read that there are some changes site owners can make for font handling, but obviously requesting that sort of thing isn't realistic in a general sense.

Thank you!

Asked by DrSuSE 1 year ago

Answered by DrSuSE 1 year ago