{Please learn to speak to your customers in a language we understand!

Pages of text but I don't understand what the [expletive] you are doing or why! It's incoherent! Don't tell me what to do without telling me HOW to do it! We customers… (read more)

Pages of text but I don't understand what the [expletive] you are doing or why! It's incoherent! Don't tell me what to do without telling me HOW to do it! We customers are not all software engineers. Unfortunately the software engineers who write everything I've been reading haven't learned that. I constantly read stuff that use terminology that is not self-explanatory. Then I'm asked to make a decision that is so badly defined that I have no idea what I'm deciding! SPEAK PLAIN ENGLISH!!!!! Don't ask me to choose among a list of options that YOU have defined, but none of which have any relationship to what I need to know. The "which topic" box just above this one is a perfect example. It took me a long time to even find this opportunity to speak to you! Choosing between incoherent options does not advance clarity for me or knowledge for you. Just stop using computer lingo and speak in a manner that would be understood by a 9 year old, or in my case, a 79 year old retired mechanical engineer. Thank you for giving me this opportunity to actually vent my frustration at what I run into on a daily basis, not just with Mozilla. Tom Riddering, [email address]

P.S. This whole incoherent mess this evening started when I tried to authorize McAfee to protect me from trackers, just exactly what that means I'm not sure, but it sounds bad. It's not at all clear just what would be tracked, who would bother tracking me, and why I need protecting. My life is so utterly boring.

Asked by Thomas Riddering 2 months ago

Last reply by Paul 2 months ago

Ai concerns

If you choose to start blasting ai everywhere I will look to switch away as needed. I use Firefox because it has been the only option where at the very least I can opt o… (read more)

If you choose to start blasting ai everywhere I will look to switch away as needed.

I use Firefox because it has been the only option where at the very least I can opt out of this ai slop bullshit. Because it is the only place not feeling my data through a dipshit filter right into Microsoft and Google's ad services.

Don't make me have to drop you.

Asked by D4N1-spam 1 month ago

Last reply by Paul 1 month ago

enhanced tracking protection prevents web sites form working

I am using version 140 on Linux and now two company sites do not work properly when "enhanced trakcing protection" is enabled. The 2 companies are "public mobile" a Cell … (read more)

I am using version 140 on Linux and now two company sites do not work properly when "enhanced trakcing protection" is enabled. The 2 companies are "public mobile" a Cell phone provider and "Voip.ms" a phone provider.

When I log onto public mobile I cannot view my specific account information, I can see other menu information. voip.ms I cannot log on either chat or the main customer portal. This only recently changed within the last 4 days and I am using the same version of firefox.

Can you provide an explanation as to why this is occurring?

Asked by burjet 5 months ago

Last reply by jonzn4SUSE 5 months ago

I keep getting a banner For GPC and it's keeping me from using aa site I've had for years

There is a site for the california l and It suddenly won't function right. iInstead I get a banner telling me that GPC has been enabled. How can I get things workng prope… (read more)

There is a site for the california l and It suddenly won't function right. iInstead I get a banner telling me that GPC has been enabled. How can I get things workng properly again.

Asked by judda1 5 months ago

Last reply by jonzn4SUSE 5 months ago

  • المُؤرشفة

My Credibility Website

Security misconfiguration website will not allow Firefox to display the page if another site has embedded it.......appears after click on the site. How do I clear or corr… (read more)

Security misconfiguration website will not allow Firefox to display the page if another site has embedded it.......appears after click on the site. How do I clear or correct this for access?

Asked by Mark Getch 1 year ago

Last reply by Mark Getch 1 year ago

  • المُؤرشفة

tracking

I clear the history I clear the open tabs however places I visited still keep showing up how do I stop Firefox from tracking me

Asked by SSR 10 months ago

Last reply by jeff-g 10 months ago

Why is generative AI being forced on us?

Generative AI relies on the blatant and flagrant violation of user privacy to train its own language models and supply users with its own stolen, bastardized input. It sl… (read more)

Generative AI relies on the blatant and flagrant violation of user privacy to train its own language models and supply users with its own stolen, bastardized input. It slows down the browser its built into with no benefit, forcing its users to jump through ridiculous hoops and workarounds to disable its resource-gobbling features. If we wanted this, we would swap to browsers like Chrome, Edge, or Opera. If this snake-oil abomination that dares to proclaim itself some sort of advanced "technology" continues to be enforced on us, I, and many others, will simply opt for a different browser that does not enforce this abomination upon its users; of which there are plenty.

Asked by Toka Grem 1 month ago

Last reply by Paul 1 month ago

managing exceptions

I have entered in exceptions for a web page that Firefox continues to block....I have gone through your steps 4 times now...one time out of 4 you actually let the web pag… (read more)

I have entered in exceptions for a web page that Firefox continues to block....I have gone through your steps 4 times now...one time out of 4 you actually let the web page through....since then you don't again...what is wrong with your system? as I am not receiving a download link from the intended exception due to the fact you are not honoring it....

Asked by LadyMerish 2 weeks ago

Last reply by TyDraniu 2 weeks ago

  • المُؤرشفة

dashboard blocked trackers

recently the protections dashboard is not showing the same information as before, with much lower numbers of blocked trackers. why is that? color of bars is different als… (read more)

recently the protections dashboard is not showing the same information as before, with much lower numbers of blocked trackers. why is that? color of bars is different also.

Asked by cscox729 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

Signing in continually to access sites I use all the time.

Dear Community: What settings can I use so that the sites I continually use recognize me. I have to sign into my email many times a day and also to the New York Times … (read more)

Dear Community: What settings can I use so that the sites I continually use recognize me. I have to sign into my email many times a day and also to the New York Times Games which I subscribe to. Is there a way to allow these sites to recognize me without having to go through signing in each time. Even if I log out and a minute later I need to go back on. I have to go through the rigamarole of signing in yet again.

I do not have to do this on my phone as the sites recognize me. I used to be able to do this on this computer also now I can no longer do it. I believe there is something in Firefox settings that is causing this but I don't know what it is or how to change the settings that are causing this.

Asked by Francinewp 2 months ago

Last reply by Mark 2 months ago

Firefox browser update

Firefox is supposed to be replacing copy without site tracking with copy clean link however the new Firefox download has copy clean Link greyed out!! I will continue to … (read more)

Firefox is supposed to be replacing copy without site tracking with copy clean link however the new Firefox download has copy clean Link greyed out!!

I will continue to dismiss the update until there's no longer an option for me to do so at which time I will just give up using Firefox and try using a different browser.

Asked by witchcheshirecat 4 months ago

Last reply by Mark 4 months ago