Showing questions tagged: اعرض كل الأسئلة
  • المُؤرشفة

Can't restore TABS from backup file

Before shutting down Firefox I deleted history/cache/passwords etc from the past day I do this all the time but since I had restore previous tabs selected they always ge… (read more)

Before shutting down Firefox I deleted history/cache/passwords etc from the past day

I do this all the time but since I had restore previous tabs selected they always get restored when I start up again

However this time they weren't restored when I restarted

Without closing Firefox I navigated to the sessionstore-backups folder to see what was there but the files were only 2KB - much too small for the number of tabs.

So I installed ShadowExplorer & Shadowcopyview to see if I could recover older versions I was able to locate jsonlz4 files from a few days ago that were around 11000KB in size so I assumed they would have most of my tabs

However when trying to use the files nothing happens - I tried 2 different steps that I read here had worked for others

1 - Renaming previous.jsonlz4 to sessionstore.jsonlz4 , moving to the profile folder (deleting the old one first) and restarting FF

2 - Deleting sessionstore.jsonlz4 and copying the recovered previous.jsonlz4 / recovery.baklz4 /recovery.jsonlz4 / upgrade.jsonlz4-20201014125134 files to the sessionstore-backups folder and restarting FF

I also repeated the steps after creating a separate profile

None of these worked so I tried examining the jsonlz4 files using https://www.jeffersonscher.com/res/scrounger.html but I got an error message 'Session history file contents could not be read?'

Now I've previously used recovered Jsonlz4 files to restore tabs with no issues but this time they won't work

I read here https://support.mozilla.org/bm/questions/1189759 that updates may cause compatibility issues and the upgrade.jsonlz4-20201014125134 file indicates they was a recent update

The recovered file sizes indicate they contain data so I want to know how I can recover it - if not through FF then through some other software

Asked by darkwolf573 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Firefox crashes because low free left RAM!

I have many tabs like 200-300. Firefox crashed today. I also have 4GB page file on top of that. Strange! After I restarted Firefox it was using only 6.8GB RAM. Perhaps me… (read more)

I have many tabs like 200-300. Firefox crashed today. I also have 4GB page file on top of that. Strange! After I restarted Firefox it was using only 6.8GB RAM. Perhaps memory leak. BTW if I have browser.cache.disk.enable set to false. Is page file still used?

Thanks for help.

Asked by empleat 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

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Switch back to the old tab design???

Hello, I just installed the new update. The new tab design is totally confusing/unclear to me. Especially the fact that the new tabs don't have a "seperator-line" to the… (read more)

Hello,

I just installed the new update. The new tab design is totally confusing/unclear to me. Especially the fact that the new tabs don't have a "seperator-line" to the next tab. Thats totally disturbing to me. It's really difficult for me to keep the overview about my normally around 60 tabs now. Is there an option to switch back to the old tabs look and feel? Are there other options to customize the look of the tab bar?

Thanks in advance and Greetz!

Asked by alien1 1 year ago

Last reply by Toad-Hall 1 year ago

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How to get rid of extension text in toolbar.

To explain visually, this is what I want removed: [img]https://i.vgy.me/mG32hM.png/img I found another thread on that with a solution: https://support.mozilla.org/en-US/q… (read more)

To explain visually, this is what I want removed:

[img]https://i.vgy.me/mG32hM.png/img

I found another thread on that with a solution:

https://support.mozilla.org/en-US/questions/1280633

However that solution doesn't work for me. Did something change?

I would ask in that thread but it's closed (pretty ridiculous) so here's a new thread to add to the clutter.

I have a portable installation of Firefox. Might that be the problem?

Asked by iluvatar1979 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Restore second last closed session

Hi! I had two Firefox windows open at the same time, one with a lot of tabs open in it, and one with only a few open. I was going to close firefox in order to restart the… (read more)

Hi!

I had two Firefox windows open at the same time, one with a lot of tabs open in it, and one with only a few open. I was going to close firefox in order to restart the computer, and closed the window with many tabs in it first, and then I closed the window with only a few tabs in it. The next time I started Firefox, only the window with a few tabs in it loaded, and not the other window in which I had the vast majority of all opened tabs. And I can't find any way to restore the tabs from the other window either. I have looked under the History menu, but I don't see any option to restore a previous session there, so I'm guessing that Firefox thinks that it already has restored the previous session when I opened it up again.

So, how can I restore the tabs I had in the other window, with a lot of tabs opened?

Asked by krikru 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

How To Open New Private Tab Along Side of an Opened Private Tab

Hello, I want open a private tab along side of an opened private tab . But every time it opens in an new window. So, i am shifting from chrome. In chrome when we try to o… (read more)

Hello, I want open a private tab along side of an opened private tab . But every time it opens in an new window. So, i am shifting from chrome. In chrome when we try to open a link in private tab all the private tabs opens in the same window. So, I want to is this feature available in Firefox or not. If have how can I turn it on. Thanks.

Asked by Dipto 1 week ago

Last reply by jscher2000 - Support Volunteer 5 days ago

  • المُؤرشفة

Problem with: Restoring previous session

I had so many problems with it, I went through downloading different "session save" add-ons, I know what solution you guys will give me, I've done most of the posts' inst… (read more)

I had so many problems with it, I went through downloading different "session save" add-ons, I know what solution you guys will give me, I've done most of the posts' instructions, this is more of a complaint post.

When Windows boots up and you had Firefox open before you shut down last time, it will open anew, automatically, with your previous session, but it's on the end of the list of things that launch on startup.

Forgetting you had it on and clicking the browser again, will open a new session with the home screen instead of the previous session, then when actual session Firefox launches it's a 50/50 whether it will be in home screen as well, or actually in your previous session. Now here is the fun part. If you close the new window with just the home tab, that will now become the latest session, so your previous one will be deleted.

How to get around that? Move your home tab into your session instead of closing the window, it works 100% of the time... But can we, not start a new session if you close the home screen, or if you close just 1 tab it doesn't count as a different session. I dunno, just throwing ideas out there.

Hope this reaches those with the same issue, or people in positions to fix the issue, if anyone wants to use session saving add-ons, I took fancy to Tab Session Manager and Easy Session Manager, though not perfect, I don't advise for over 150 tabs.

I'll try to be as active on this thread as I can be, thanks for reading through! :>

Asked by Nuyu 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Open links in tabs instead of new windows

All of a sudden, my Firefox browser started Opening links in new windows instead of new tabs. In tools>options>tabs: Open links in tabs instead of new windows is ch… (read more)

All of a sudden, my Firefox browser started Opening links in new windows instead of new tabs. In tools>options>tabs: Open links in tabs instead of new windows is check marked. it still opens in new window

Asked by mark_church 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Why does Firefox open older windows instead of recently closed one?

I had Firefox opened in a main windows with maybe 50 tabs of tabs I wanted to look at (documentaries, stand-up shows, stuff from work etc). I opened a second window and w… (read more)

I had Firefox opened in a main windows with maybe 50 tabs of tabs I wanted to look at (documentaries, stand-up shows, stuff from work etc). I opened a second window and while navigating in the second window I mistakenly close the main. As one does, I hit Open recently closed window. Guess what? Firefox opens a window from yesterday and a few more empty ones, but not the one I just closed. Can someone help me with this?

Asked by GrammarNazi238 2 years ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

sending page to my phone doesn't

I use Send Tab to Device all the time. To my phone, my tablet, my work & home laptops. Except recently, the tab I send won't show up on my phone. Notifications are en… (read more)

I use Send Tab to Device all the time. To my phone, my tablet, my work & home laptops. Except recently, the tab I send won't show up on my phone. Notifications are enabled. I can send from my phone to my work laptop. I can send from my work to home laptop. But to the phone, it says sent, and nothing ever arrives. Everything is synced. What else can I do?

Asked by Monica 2 years ago

Last reply by jtwcallahan2 1 year ago

  • المُؤرشفة

New version of Firefox

Help, how can I go BACK to the last version of Firefox?? I HATE Version 89. Not only do the new tabs all blend in with each other because they're all the same color, b… (read more)

Help, how can I go BACK to the last version of Firefox?? I HATE Version 89. Not only do the new tabs all blend in with each other because they're all the same color, but they're placed lower in the screen and add a strip of unused dead space along the top of screen, which means the content I want to see is all pushed down into a smaller, squished space. Arg - already getting high blood pressure trying to navigate it!

Asked by rachfriend 1 year ago

Last reply by murmeladee 1 year ago

  • المُؤرشفة

Two windows open every time I click on an email link

I am running on a new iMac. Every time I click on an email link two windows open. One window is my the home page I have set up and the second is the page that the email… (read more)

I am running on a new iMac. Every time I click on an email link two windows open. One window is my the home page I have set up and the second is the page that the email link takes me to. How do I have Firefox just open the window I go to via the link? This never happened before on my old system

Asked by dagord9 2 years ago

Last reply by Rick 1 year ago

  • المُؤرشفة

Restore previous session

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the… (read more)

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the browser and I open it again. The support says I should see "Restore previous session" after "New Private Window", but this option is not there. In the history, the list of recently closed tabs is always empty, there are juste one or two links in the recently closed windows (it seems to be a random list). Can someone help me ? I don't understand why it doesn't work. Thank you :)

Asked by ape 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

App Tabs not saving on exit

I'd been having issues with connectivity (local issues, wireless AP connection), and one day this week the browser had issues loading my saved tabs, I'm suspecting becaus… (read more)

I'd been having issues with connectivity (local issues, wireless AP connection), and one day this week the browser had issues loading my saved tabs, I'm suspecting because of my poor connectivity, so I close the browser, disconnect from my AP, reconnect, fire up Firefox again (it tells me it's applying updates before it loads up), and a blank screen with my homepage loads up instead of my saved tabs and settings. I don't know what's caused that, but it's led to the issues I'm having now.

I laid out the page the way it was before I was having these connectivity issues, with 5 app tabs (Gmail, Youtube, Facebook, Instagram and one other) and a few normal tabs. I closed the browser, reopened, and now what it's doing is making the Facebook app tab and the Instagram app tab open up as normal tabs, unlike before when they stayed as app tabs. To be clear, if I rearrange these two to be app tabs and shut down the browser, then reopen it, the app tabs begin as normal when the browser opens, until they start loading up... THEN it changes ONLY THESE TWO app tabs back to normal tabs.

Nothing has changed in my settings; I don't clear browser history on exit, I have Restore Previous Session always ticked. I still can't tell what's causing this.

Asked by vk2farg 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Lost tabs, already tried system restore and recovering sessionstore files from shadowexplorer

Today, after I tried to uninstall some mouse drivers leading to a freeze and reboot, my firefox upon starting lost hundreds of open tabs I had, only restoring 1 tab which… (read more)

Today, after I tried to uninstall some mouse drivers leading to a freeze and reboot, my firefox upon starting lost hundreds of open tabs I had, only restoring 1 tab which I am pretty sure I did not even have open. I have already followed solutions in similar problems like this (https://support.mozilla.org/en-US/questions/1310742), which did not work. First I used shadowexplorer to recover sessionstorebackup files from a restore point on 10/15, most of which did not seem to open anything when using them with the scrounger tool. One of them did open, however it only showed 2 tabs when I would have had hundreds. None of these files did anything when I renamed them to sessionstore.jsonlz4 and placed them in the appropriate folder, even if I deleted the original sessionstore file. Firefox also seemed to be able to recover tabs which I opened after the loss of the original tabs, and renaming and replacing of the sessionstore file until I tried deleting the entire sessionstore backups folder.

I also tried simply doing a system restore back to 10/15, which also failed to help. After doing a system restore, I also tried the whole process of recovering sessionstore backup files and replacing them again, however nothing changed again. I also tried recovering the sessionstore.jsonlz4 file directly and using that to replace my current sessionstore.jsonlz4 file, but that also did not work. The replacement files do seem to contain tabs, as most of them are around a couple MBs large, but after I place them in and restart firefox they get reduced in size back to almost nothing.

The only thing I have not tried is using files from an even older restore point on 10/12, although after having restored to the 10/15 point my 10/12 restore point seems to have disappeared. I can try undoing the restore in order to try to view the 10/12 restore point again, but this process takes multiple hours and I would rather not.

Asked by andrewln627 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • المُؤرشفة

Strance behaviours when loading a page when connection is slow

Sometimes when loading a page, and the page is slow to respond, I will see a strange situation: The page is totally blank (the F12 tool does not display page content). Th… (read more)

Sometimes when loading a page, and the page is slow to respond, I will see a strange situation: The page is totally blank (the F12 tool does not display page content). The refresh button is gray (disabled), or sometimes although the refresh button enabled, the url textbox is "about:blank", which means I cannot actually reload the page I want to read. I have to re-navigate to the page through the link in the previous link. I'm not sure whether I got across. I hope the issue can be fixed.

Asked by SolidBlock 11 months ago

Last reply by jonzn4SUSE 6 months ago

  • المُؤرشفة

tabs didn't restore. Under history, restore closed tabs , restore closed windows are greyed out under "sync" . I never set up sync. How do I get my tabs back???These are pages I have open every day all the time and hassle to reload all of them

Tell me how to fix this issue! tabs didn't restore when I just opened FF. Under history, restore closed tabs and restore closed windows are greyed out under "sync" . I ne… (read more)

Tell me how to fix this issue! tabs didn't restore when I just opened FF. Under history, restore closed tabs and restore closed windows are greyed out under "sync" . I never set up sync. How do I get my tabs back???These are pages I have open every day all the time and hassle to reload all of them

Asked by KELev 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago