Showing questions tagged: اعرض كل الأسئلة

update Firefox

Dear Firefox Officer, I have been requested by e-mail to update my Firefox 78.15.Oesr (64 bits) before the end of March. Is this update compatible with my MacBookPro5,4 … (read more)

Dear Firefox Officer,

I have been requested by e-mail to update my Firefox 78.15.Oesr (64 bits) before the end of March. Is this update compatible with my MacBookPro5,4 with IOS El Capitan 10.11.6? Please note that I cannot install a more recent IOS. Without updating my present Firefox, would I still have access to all my favorite folders and applications? Thanks for your help. Best regards, Marcel Arnould

Asked by marcel.arnould 2 weeks ago

Last reply by James 2 weeks ago

How to sync a new firefox profile in receive-only mode?

I use a public computer that resets itself every night. I want to login to my firefox account so I can receive all my settings, extensions, etc., when I login to sync. H… (read more)

I use a public computer that resets itself every night. I want to login to my firefox account so I can receive all my settings, extensions, etc., when I login to sync.

However, when I login to sync, my default search provider remains as Google (the computer's default) and does not change to DuckDuckGo (the settings I previously had synced).

How do I set up sync so that when I login, it pulls all settings, etc., from the cloud, instead of keeping some that were configured locally?

Asked by firefox.pager865 4 months ago

Last reply by cor-el 4 months ago

Tabs not syncing between certain devices

Hey all, I have 4 devices connected to Firefox Sync. Mac deskop Mac laptop iPhone iPad It appears that the sync will sync extensions between the deskop and… (read more)

Hey all,

I have 4 devices connected to Firefox Sync.

  1. Mac deskop
  2. Mac laptop
  3. iPhone
  4. iPad

It appears that the sync will sync extensions between the deskop and laptop ok, but not tabs. Both computers can see synced tabs from the mobile devices but not from each other.

I have logged out and in, turned on sync and off and on again, changed device names just to see if that refreshed things, removed them from the logged in list to kick them out and then logged in again, changed the tick boxes for sync items and yet tabs will not sync.

When I look under History > Synced Tabs I see the two mobile devices and their tabs but I don't even see the other Mac listed, let alone its tabs.

Help appreciated.

Asked by raddougall 5 months ago

Last reply by cor-el 5 months ago

Opened Firefox and only have 10 passwords saved out of hundreds, how do I fix this and what happened?

I recently opened Firefox on my laptop and found only 10 of my saved passwords remained. I had a lot saved that I had been using the night prior to this on a different co… (read more)

I recently opened Firefox on my laptop and found only 10 of my saved passwords remained. I had a lot saved that I had been using the night prior to this on a different computer. I still have all of my bookmarks and addons saved, I’m just missing 95% of my saved logins? I have Firefox on 3 devices and it’s the same for all of them. What happened here and how can I restore them? I only have 2 profiles, mine and the default and I know there’s probably a backup of this saved in the profiles but I’m not sure how to restore it.

Asked by jeny.chavez.66 2 months ago

Last reply by Paul 2 months ago

problem with account login and access across devices

I was using firefox sync across multiple devices, but at some point in the past few months, i got locked out on one device due to too many wrong tries (i THINK. somethin… (read more)

I was using firefox sync across multiple devices, but at some point in the past few months, i got locked out on one device due to too many wrong tries (i THINK. something went wrong anyway), and now, i am logged on on only 1 computer, and none of my passwords (even the one currently saved in my password manager, 1password) work when trying to log into other devices. using the QR scan from firefox/pair page on my ph doesn't work either. so, now i'm afraid of getting logged out from my main computer and then losing access to years worth of bookmarks & folders & plug-ins etc. unfortunately, when i went to try & add a back up email for my account, it was too late...it kept asking me to log in to do so, and my password isn't recognized anymore (or i maybe inadvertently changed w/ a typo inserted?). i was thinking about just trying to download all my bookmarks, deleting my current account, and creating a new one...but then i need the log in to delete the account. i want to keep the same email for the user name, since it's my main email.

i am at a loss as to how i can get around this impasse.

Asked by francis.land.and.liberty 5 months ago

Last reply by Dropa 5 months ago

Can't find the sync I need from previous device (specifically "Open Tabs")

On Wednesday, 12/6, I got a new work computer. FYI--both old and new computers are Dell laptops using Windows. So on Tuesday 12/5, I had synched everything--Bookmarks, … (read more)

On Wednesday, 12/6, I got a new work computer. FYI--both old and new computers are Dell laptops using Windows.

So on Tuesday 12/5, I had synched everything--Bookmarks, History, Open tabs, everything. I checked to make sure everything had synched because I knew I didn't want to lose my info.

After I had done that, I also signed out and deleted the history from that old device because it said that wouldn't affect the synched information.

On the new device, I haven't been able to access everything from that sync. I can see that most of my Bookmarks are there but the Open Tabs are nowhere to be found.

In "Connected Service", I see my old device listed but it says the last sync from that device was 4 months ago (that is definitely not the case).

When I look under "re-open all tabs" in Settings it only shows what I've opened on this new device (mostly Help topics trying to figure this out!)

Is there anyway to get back to the most recent sync? Especially but not only the Open Tabs?

THANKS! Christina

Asked by cdeadyjunk 3 months ago

Last reply by cor-el 3 months ago

Lost saved user ID and Password

I had formatted my PC due to error and while re-login to my firefox account, I have lost all sync , can you please check this matter at the earliest, really facing diffic… (read more)

I had formatted my PC due to error and while re-login to my firefox account, I have lost all sync , can you please check this matter at the earliest, really facing difficulty in remembering id's and passwords

Asked by MRINMOY PRATIM BHARADWAZ 5 months ago

Last reply by cor-el 5 months ago

Missing Profile, settings and data - extentions, bookmarks, passwords etc

Due to a Windows 11 system restore, I had to reinstall Firefox. After signing in I found that all bookmarks, extensions and passwords have gone and the original 2020 pro… (read more)

Due to a Windows 11 system restore, I had to reinstall Firefox. After signing in I found that all bookmarks, extensions and passwords have gone and the original 2020 profile they were attached to seems to be missing as well. I initially installed the Firefox app from the windows store and thought that might have been the problem, so uninstalled it and reinstalled from the mozilla website. That didn't heelp so I went through all the help articles I could find and I still can't figure out how to restore anything.

Asked by plantshateme 5 months ago

Last reply by davswi 2 months ago

Sync Data not showing up

So i was using firefox in Linux recently and now because of linux issues, i switch back to windows. I logged in with same id but sync is not working. I had a long history… (read more)

So i was using firefox in Linux recently and now because of linux issues, i switch back to windows. I logged in with same id but sync is not working. I had a long history of passwords, extensions and bookmarks. Also opened tabs and all but the account sync is not working. I even verified if this is the same account i logged in with in linux as i have 2FA and in the app it says this is the email i used for it. Please help me ASAP

Asked by Asim 5 months ago

Last reply by cor-el 5 months ago

Firefox sync two different computers

I have to computer with totally different tabs. Will Firefox sync combine the two sets of tabs? I realize that I may have duplicates and a LOT of tabs. I just don't want … (read more)

I have to computer with totally different tabs. Will Firefox sync combine the two sets of tabs? I realize that I may have duplicates and a LOT of tabs. I just don't want to lose any tabs or bookmarks when the computers sync afterward. I am currently assuming that the tabs sets will be merged and that I will have to remove duplicates.

Asked by Bruce A Williamson 4 months ago

Last reply by jonzn4SUSE 3 months ago

password

recently firefox has requested a password before i can use it i have changed the password because it kept saying wrong password and when i enter the current password it s… (read more)

recently firefox has requested a password before i can use it i have changed the password because it kept saying wrong password and when i enter the current password it says wrong when i go to a mobile device it accepts the password

Asked by frozen210421 6 days ago

Last reply by jscher2000 - Support Volunteer 6 days ago

Firefox Imported my bookmarks from my google chrome browser

Hi, I use google chrome for work and firefox for personal use. I did not want firefox to import my bookmarks from Googe Chrome but somehow it did. Do I have to remove the… (read more)

Hi, I use google chrome for work and firefox for personal use. I did not want firefox to import my bookmarks from Googe Chrome but somehow it did. Do I have to remove these bookmarks one at a time? And how do I prevent this from happening again?

Thank you, Harry

Asked by harry710 4 months ago

Last reply by zeroknight 4 months ago

My Firefox browser ist old, but I can't instal new one ex.120 or 115, because I'm not able to work with Terminal. What to do?

My Firefox browser is old, but I can't install new one ex.120 or 115, because I'm not able to work with Terminal. What to do? I do download, but after "unpack" (sorry my … (read more)

My Firefox browser is old, but I can't install new one ex.120 or 115, because I'm not able to work with Terminal. What to do? I do download, but after "unpack" (sorry my English) there is the end of it. I do not know how to install.

Asked by Małgorzata Buk 1 week ago

Last reply by cor-el 1 week ago

I am trying to recover passwords from an older profile into a new profile.

I am trying to recover passwords from an older profile into a new profile. I want to import the data to the new profile but Mozilla only wants it from another browser or… (read more)

I am trying to recover passwords from an older profile into a new profile. I want to import the data to the new profile but Mozilla only wants it from another browser or a .csv file. Where is the file? I have created another new profile so I don't know which is which. Any7 help is appreciated.

Asked by drbeynon 5 months ago

Last reply by Terry 5 months ago