Firefox Community Forum

I had to reset my computer. Then when tried to sync my mozilla data. Maybe because I had to change my password due it was in my computer's passwords key (I didn't memorize it, my bad). I'm worry because I'm a ebay's seller and all the bookmarks are so important for my store due there are info of my items future sales. So I'm so sad and desperate. I'll GREATLY appreciate your help, please. Thank you so much for time.

I have used Firefox bookmarks via sync for 20 years!! My previous computer is bricked and cannot be accessed. I have a fancy sync code but when I download Firefox on my phone or new computer, it’s like I’m a first time user. It offers me a new sync code but won’t allow me to use what I have. Are my files recoverable? Can I wipe from my old machine too?

I was logged out of both computers so when I signed back in to sync my desktop to my laptop, it would not sync my rows that I have on my desktop I ended up changing two bookmarks on the homepage Rows when I was signed out but they would not change on my laptop when I was signed back in I had to do it manually, but if I stay signed in, I'm sure that it will change but how fast is it supposed to do that because I waited at least five minutes and nothing changed. I also clicked on my icon and clicked on sync now, but nothing changed.

I use Zen Browser and I feel very satisfied with its features and stability, although there are still shortcomings, but nothing compared to all the advantages. Here I want to ask about how to open zen browser with the same account but both on different laptops and display all both workspace and container tabs with the same settings? if not, then tell me to import from laptop 1 to laptop 2 for zen browser data?

Translated with DeepL.com (free version)

Hello,

I never received a confirmation code to sync with my other computer. I've tried to followed all the instruction per request, still no avi.

I've followed below instruciton from your team:

   Search your inbox for emails from accounts@firefox.com with the subject line "Confirm your account". Be sure to also check Spam/Junk folders.
   Add accounts@firefox.com to your whitelist/address book. After that you, will need to trigger another confirmation email by trying to sign into your account again.
   Check that you’re using the correct email address. Very often the email you’re trying to sign in with is not the email the account was created with.
   If you're using an email application to check your inbox, try using your email provider's website instead, or vice-versa.
   Disable any VPN or special DNS configuration when attempting to sign into your account

I made sure to sign in and hit sync on my browser prior to moving over to my new computer. I've logged in on my new computer and manually hit the sync button but my passwords and bookmarks are not populating.

Dear Support Team

I hope this message finds you well.

I am reaching out to report an issue I am currently facing. I recently changed my device, and upon attempting to sync my Mozilla Firefox account on the new device, I noticed that all my data—including bookmarks and saved passwords—appears to be missing.

Please note that my previous device is no longer in my possession and has been formatted, so I no longer have access to the original data.

I would greatly appreciate your assistance in recovering my data and saved logins, as many of them are not stored in any other browser.

Thank you in advance for your kind support. I look forward to your response.

Best regards,

I am attempting to think my mobile Firefox with Firefox on my new laptop and it's been following directions and there's no selection no choice to pick what it says I'm supposed to do

So.... I ended up getting a new laptop and I signed in on my mozilla account and it turns out I have lost everysingle bookmarks/saved stuff / passwords etc....

Now... the thing is I do not have my old laptop anymore cause it doesn't even turn on.. I did not make a backup cause I thought all this information is saved online...

What do I do now to get my old stuff back???

Thank you

After I logged into my Mozilla account, I found that all my passwords were gone. If possible, how can I recover them? Please help. P.S By the way, I am the owner of the account, and only I am in it, no one else has logged in

Hello Firefox Support Team,

I am facing an issue with Firefox Sync. I have logged in using the same Firefox account on my new device (or after reinstalling), but my bookmarks, saved passwords, and other synced data are not appearing.

I have tried signing in again, checked my internet connection, and confirmed that I am using the correct Firefox account. Despite this, nothing is syncing.

Please help me restore my synced data. I would really appreciate your support.

Thank you, Shubham Sen

I don't know exactly which topic my question belongs in so here it is: When I change my home page on my computer in my bed room, it also changes my home page in my office. The home page in my office will not come up on my computer in my bedroom. Any help would be greatly appreciated. Thank you