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retrieve settings and add-on's

I recently did a clean install of Window's on my computer. I have a Firefox account and am signed into sync, but I don't know how to get my add-ons and settings back. W… (read more)

I recently did a clean install of Window's on my computer. I have a Firefox account and am signed into sync, but I don't know how to get my add-ons and settings back. When I go to "Manage Your Extensions" I see all of them there, but I don't know how to make it so that their icons are viewable in my Toolbar where I can click and use them. In the Manage Your Extensions area I can't click on them to load the extension. For example: I have Notes by Firefox where I have stored irreplaceable information, but I am unable to access any of the information stored in notes because I am unable to "reinstall" Notes. So in short how do I get the extensions listed in the attached screenshot to show up in the Toolbar(highlighted area in the screenshot)?

Asked by joseph_oates 6 days ago

Add-on syncing between windows and mac

Hi there, I recently switched to windows and I used firefox sync to import all my bookmarks etc. However, I had some issues with video streaming. I took the pc back to th… (read more)

Hi there,

I recently switched to windows and I used firefox sync to import all my bookmarks etc. However, I had some issues with video streaming. I took the pc back to the store and they claim it is because of the firefox syncing. Is it possible that by syncing it installed some add-ons on windows that aren't compatible with the OS?

Asked by kyrianvangenderen 5 days ago

elimination of the synced password

I did not usemy pc for a while. After about two months, I found out that Firefox account was requesting to log in again. But after logging in, I was surprised to see that… (read more)

I did not usemy pc for a while. After about two months, I found out that Firefox account was requesting to log in again. But after logging in, I was surprised to see that all my account passwords had been deleted. Previously, I considered Firefox account and synced passwords to be the safest way, but there is no place left for trust. It is regrettable...

Asked by amin5020-21 5 days ago

all my passwords got erased

I opened up my computer this morning just to find that all my passwords where erased. i was logged out of my account so i logged back into my normal one and i found that … (read more)

I opened up my computer this morning just to find that all my passwords where erased. i was logged out of my account so i logged back into my normal one and i found that all my bookmarks, addons and history was all there. the only thing that wasnt where my passwords. im running kubuntu 18.04 and have updated my pc and restarted it and none of my passwords showed up. is there any way i can recover them or will i have to add them all back manually.

Asked by alpha9292 4 days ago

missing all data after reformatting cpu.

i just reformatted my computer, reinstalled firefox. after logging in to firefox sync, nothing happend...so i pressed sync, nothing was installing... i lost all bookmarks… (read more)

i just reformatted my computer, reinstalled firefox. after logging in to firefox sync, nothing happend...so i pressed sync, nothing was installing...

i lost all bookmarks, addons, data etc...

i tried switching profiles, nothing happened. only two profiles were in firefox, default-release and default...

Asked by djkimchee 4 days ago

sincronizar dispositivos,

no se como continuar la sincronizacio, una vez terminado el proceso, sale una imagen comunicando "sincronizando"... y ahí se queda sin sincronizar nada. Solamente encontr… (read more)

no se como continuar la sincronizacio, una vez terminado el proceso, sale una imagen comunicando "sincronizando"... y ahí se queda sin sincronizar nada. Solamente encontré un consejo donde indica cambiar a un firefox mas actual. Antes de eso prefiero pasar los datos,enlaces, contactos... por correo. se queda en la imagen enviada y ahí se acabo todo.

Asked by franlbula 3 days ago

Firefox Sync does not have anything saved

I had a laptop with a broken screen and needed repair. Before sending it in, I created a firefox account and synced everything (with the intent to be able to get my bookm… (read more)

I had a laptop with a broken screen and needed repair. Before sending it in, I created a firefox account and synced everything (with the intent to be able to get my bookmarks on a friend's desktop if needed while my laptop was in repair.)

I had only switched from chrome about six months ago, and had not made a firefox account until I was about to send it in for repair. I did not double check that this was working (beyond the fact that it synced successfully), nor did I connect a phone or other laptop, as I figured I would be getting mine back soon, and syncing things was just on the off chance I needed to get a bookmark in the week my laptop was away.

I was then told that the screen was not repairable, and that I would be getting the cost of the laptop as credit to buy a new one. NOT IDEAL. But I figured hey, I save all my files on an external anyways, can reinstall the programs I use, and can sync firefox and chrome to get my bookmarks and history back. None of my files/info was actually lost at this point.

So I did that. Got the new laptop, started reinstalling everything.

Downloaded firefox, logged in to my account to start the sync. It did not load a single bookmark, history, anything, although I had set it to save all of that, and made sure to sync and make sure everything was up-to-date before I sent my original laptop away.

So now I no longer have access to the original laptop, did not plan on this, and I can not manually export bookmarks to transfer them over. Synching firefox is my only hope for getting them back.

I've lost links to wedding planning, research articles, and several more things, and only now, when I started panicking about sync not restoring everything, have I been googling and finding articles warning that sync is should not be used as a backup.

Chrome, on the other hand, restored everything perfectly, but does not have any of the current bookmarks I'd needed and used in the past few months. Y'know, the most relevant ones I'd like to have.

What can I do now, and is there any even slight possibility someone behind the scenes as firefox can find my bookmarks/history saved on a server somewhere? I wasn't able to find a direct email or contact us form to fill out and ask.

Asked by Moose 3 days ago

Passwords gone from Firefox but still appear in Lockwise app

Dear community, I use Firefox on a Linux laptop and an Android phone. For the past several months, I have been successfully using the Lockwise app on the Android phone to… (read more)

Dear community,

I use Firefox on a Linux laptop and an Android phone.

For the past several months, I have been successfully using the Lockwise app on the Android phone to access passwords synced from my computer. I was not logged in to Firefox proper (the browser) until much more recently. Apparently, I have failed to notice that my passwords never synced to Firefox browser.

I have now reinstalled the OS on my laptop and all my passwords are gone there. They still appear in the Lockwise app, but none of my Firefox browser installs (which I all added to Firefox Sync much more recently than Lockwise) can access them. Essentially, it is as if they are only stored on my phone, anymore.

How can I get them back to the browser?

Kind regards, fNek

Asked by f_nek 2 days ago

How to delete synced tab on other device?

I have alot of open tabs on mobile phone and want to view - and then delete - each of the tabs on my desktop because it's massively slowing down my mobile. I am able to … (read more)

I have alot of open tabs on mobile phone and want to view - and then delete - each of the tabs on my desktop because it's massively slowing down my mobile. I am able to open on my desktop the synced tabs - although I can only open them either one-by-one, or the entire lot of 1,000 of them - but cannot seem to delete singular ones or a few tabs at a time when are no longer needed. Is there a way to delete a synced tab individually from a connected device that's NOT the device where the tab is currently open/ originally saved? Thanks!

Asked by berie376 2 days ago

firefox sync doesn't work (passwords, bookmarks, ...)

I have firefox on linux. I enter my credentials in preferences > sync and it seems like everything is ok. but my bookmarks and passwords does not appear in my browser.… (read more)

I have firefox on linux. I enter my credentials in preferences > sync and it seems like everything is ok. but my bookmarks and passwords does not appear in my browser. I checked everything on my firefox on iphone and seems alright. I just have problem on linux. I tried changing my password, it didn't work. about:sync-log results is attached to this question.

Asked by friendofpine 1 day ago

Sync - I cannot for the life of me figure out the parameters of operation

After hooking up four devices to sync through Firefox, I ended up with a mess and a lot of irritation which I have not recovered from. That was six months ago. What I f… (read more)

After hooking up four devices to sync through Firefox, I ended up with a mess and a lot of irritation which I have not recovered from. That was six months ago. What I failed to understand is that there is no control of the direction of sync. I presumed that all would sync from my primary account computer. Wrong and truly a disaster because I had spent hours organizing thousands of bookmarks. An old computer with an old bookmarks setup (very disorganized) added its confused mess back into my attempt on the new computer to finally get organized. I still have not sorted through most of the mess.

So how in the hell does Sync actually and exactly work? Is there any directional flow? Or does it just mash the shared stuff together. How can I delete any bookmark file Sync has at Firefox server with exact knowledge of what I am doing? Why is this stuff so obscure? I exactly want to know how to ensure that Sync has no cache of obsolete material and exactly, if possible, to direct the flow....should I use only share a tab? one at a time?

Thanks, Michael Mandeville, Arizona mwman@q.com

Asked by mwman 21 hours ago

Firefox account: secondary email address already in use, not appearing anywhere

Hi, I wanted to add one of my email address, let's call it A, as a secondary address for my firefox account, B. However, it tells me that the address has already been ver… (read more)

Hi,

I wanted to add one of my email address, let's call it A, as a secondary address for my firefox account, B. However, it tells me that the address has already been verified by another user.

I checked, I did have another firefox account (since gmail, accepts "." in the name, I created by accident two accounts...B&C), but address A is not visible in either B or C.

If I try to connect with A, I don't have password which match. If I ask to reset the password, it asks for the primary address...which is not B or C! At that point I'm running out of email address that could have been used ^^ There is no address D.

I have deleted the account C just to be sure.

How can I identify where address A has been used? How to use address A as a primary/secundary address ?

Asked by Luc 23 minutes ago