Showing questions tagged: اعرض كل الأسئلة
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cannot create account because of age, although I am over 18

To make a long story short, I created This Firefox account to get support creating another Firefox account... After trying to set up "sync" on my laptop (where I normally… (read more)

To make a long story short, I created This Firefox account to get support creating another Firefox account... After trying to set up "sync" on my laptop (where I normally browse using Firefox – I am writing this from the desktop that I wanted to get synced) I got an error message with the heading: "Cannot create account", followed by the text: "You must meet certain age requirements to create a Firefox Account." This is strange, since I am 19 years old (I suspect that I entered the wrong nubmer). I really want to get my laptop and its profiles synced, since much work has been put into browser-personalization. How do I fix this problem?

Best whishes, Renen

Asked by renen2 2 years ago

Answered by Eve 2 years ago

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Restore Deleted History with CCleaner

Hello, Unfortunately, my mate used CCleaner to clear my PC and didn't unchecked "delete history" from Mozilla... So I have lost everything, cache, history, etc. We use th… (read more)

Hello,

Unfortunately, my mate used CCleaner to clear my PC and didn't unchecked "delete history" from Mozilla... So I have lost everything, cache, history, etc. We use the "light" cleaning, not the "secured" one.

I thought that I may be able to restore it with Mozilla Sync but I didn't find anything else than my bookmarks and the tabs on my other device...

I even tried to restore some of my old backup-restore files with Recuva but I was not able to do so.

Am I screwed or is there an option?

Thanks for your help!

Asked by NB 1 year ago

Answered by cor-el 1 year ago

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How to use different themes on different computers but still sync all FF data?

Hello, Is there a way to use a different theme on one machine (light) and use the dark theme on a different computer but still be able to sync the data? I have tried this… (read more)

Hello, Is there a way to use a different theme on one machine (light) and use the dark theme on a different computer but still be able to sync the data?

I have tried this from a previous question https://support.mozilla.org/en-US/questions/1242818

Set services.sync.prefs.sync.lightweightThemes to False, but this does not work.

Did it on both macOS machines, closed and restarted the browser, and changing the theme on one browser ends up changing the theme on the other machine.

Is there any way to have to separate themes on two different machines?

Thank you!

Asked by muzzle 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Logged in with my account after format. Did a password reset. No Bookmarks or passwords or anything. Account is correct. What happened?

Fresh windows install. I download firefox, I try to login with my account, the only account I have in firefox. I reset the password, cause I had forgotten it. Finally, I … (read more)

Fresh windows install. I download firefox, I try to login with my account, the only account I have in firefox. I reset the password, cause I had forgotten it. Finally, I login. No bookmarks, no passwords, no data whatsoever. It does not sync. Last time I did a format, I remember crearly, logging into firefox account and instantly everything got synced, like in a minute. What is going on? Why are there no data in my profile? Where is all my bookmarks and passwords? What do I have to do to get my bookmarks and passwords back?

Asked by koutrasantonis 2 years ago

Answered by koutrasantonis 1 year ago

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How do I refresh a static html page.

Hi How do I refresh a static html page. Example: I have viewed a page on my website and find there is an error on the page. Then I correct the page and upload. Finally I … (read more)

Hi How do I refresh a static html page. Example: I have viewed a page on my website and find there is an error on the page. Then I correct the page and upload. Finally I refresh the page but it still shows the old browser data.

Asked by mail694 1 year ago

Answered by Wesley Branton 1 year ago

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Oddest thing - asking for a "code scanner on your Firefox app" to complete set-up

I initially just wanted to get some ad-blocking program to keep down the volume of all the flashing ads showing up on webpages. I'm working with a new laptop computer, an… (read more)

I initially just wanted to get some ad-blocking program to keep down the volume of all the flashing ads showing up on webpages. I'm working with a new laptop computer, and my old laptop had been "tweaked" with some Mozilla extensions (?) to address this, and I wanted to get the same on my new laptop. So I opened the application menu - the 3 horizontal bar icon, top right. First thing at the top, it asks me to sign in. Honestly, I don't think I ever did this. So I used one of the many secondary email addresses I use for this type of thing, put in a password, and created an account. Up popped a screen saying, "This Firefox is connected". Then down below, it said, "Sign in to Firefox on another device to complete set-up". Ugh, really? Ok, fire up the old laptop and open up Firefox and sign in using the same email and password. Here's where I get lost - up pops a screen that says, "Connect another device". Then down below it says, "Open the code scanner on your Firefox app and show code when ready." And there's a "Show Code" button down below this. But I'm hesitant to press it, because I don't know what my code scanner is, I don't have a flatbed scanner (if that's what they're talking about), my phone is broken (part of the reason I have a new laptop today), and I don't see any Firefox apps called "code scanner", and nothing in the help community that I can find about code scanning. So what the hell? I can't be the only person who's gone down this rabbit hole...

Asked by cjm999 10 months ago

Answered by cor-el 10 months ago

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I use shared computers. Others also use firefox. Is there a way to keep my data seperate, to only sync MY history, etc?.

I use 3 separate computers, all shared. I created a firefox account to have access to my bookmarks,history,etc on all computers. I thought it would be like my own use… (read more)

I use 3 separate computers, all shared. I created a firefox account to have access to my bookmarks,history,etc on all computers. I thought it would be like my own user account but it is syncing all data. Is there a way to keep my browser data separate from others?

Asked by sean29 2 years ago

Answered by Wesley Branton 2 years ago

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As Microsoft team link was not working.i couldn't attend the meeting of today 17:00

Alson Lasrado PO Executive Mobile No: 9739907597 alsonlasrado95@gmail.com<mailto:alsonlasrado95@gmail.com> Total Exp: Fresher Notice Period: Immediate _____________… (read more)

Asked by alsonlasrado95 6 months ago

Last reply by FredMcD 6 months ago

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Firefox sync not working at all (Mac)

Firefox sync has not been working for me for some time, and I'd like to get it operational again. I'm trying to sync between a Mac Pro (FF 81.0.2), a MacBook Pro (FF 81.… (read more)

Firefox sync has not been working for me for some time, and I'd like to get it operational again. I'm trying to sync between a Mac Pro (FF 81.0.2), a MacBook Pro (FF 81.0.2) and an iPhone 6 (FF Daylight 29.0). Nothing whatsover syncs.

So far, I've updated all browsers, and re-paired the iPhone with the QR code. I've also logged out of my FF accounts at the same time on all devices, and back in again. (That's what's recommended at https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips#w_i-set-up-firefox-sync-but-nothing-is-syncing, though that links to a page that is said to be out of date).

I can't see any obvious errors in the computer names, or anything else.

Any suggestion for further investigation, please?

Asked by MichaelMaggs 1 year ago

Answered by MichaelMaggs 1 year ago

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Firefox Login Sync Logging Me Out Everytime I restart computer.

Hello there, I am going crazy over this. Everytime I restart my computer/restart firefox, firefox logs me out of the firefox sync. i saw the other help articles related t… (read more)

Hello there,

I am going crazy over this. Everytime I restart my computer/restart firefox, firefox logs me out of the firefox sync. i saw the other help articles related to this topic where you have to go to the preferences and the history section with the cache and make sure cookies still working but that did not fix it. I have been trying for a couple hours someone please help because I have to relogin to everything everytime I turn on computer and redownload all browser extensions.

Asked by collmorg97 1 year ago

Answered by cor-el 1 year ago

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import logins

I exported logins (to .csv) before re-installing win 10 but now there does'nt seem to be any way of importing them back into Firefox. I must be missing something obvious… (read more)

I exported logins (to .csv) before re-installing win 10 but now there does'nt seem to be any way of importing them back into Firefox. I must be missing something obvious?

Asked by roger.drew8 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox says a primary account is a secondary account

I have two email accounts (let's say A and B) and I would like to have one different firefox account for every email account. The firefox account for email A is fine. How… (read more)

I have two email accounts (let's say A and B) and I would like to have one different firefox account for every email account. The firefox account for email A is fine. However, when I try to create a firefox account with the email B:

  • Already exist a firefox account associated with email B
  • When I try to log in with email B or recover the password for email B, the following message is shown: Primary account email required for reset.

Both, email A and B should be primary accounts since I don't have any other email accounts. I also checked if email B is set as secondary email for the firefox account A, but that's not the case.

How could I make a firefox account for my email B?

Asked by antnolangos 1 year ago

Answered by Kiki 1 year ago

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Account locked

Once again my account is locked on one of my computers. It says the email was returned but there was no email sent to the address. Oddly, the account is locked on one ma… (read more)

Once again my account is locked on one of my computers. It says the email was returned but there was no email sent to the address. Oddly, the account is locked on one machine, the one that has been logged on the longest, but my other three machines have no trouble connecting and syncing. This seems to have happened after firefox updated itself (even though I had it set not to. It also removed all the settings I had spent a considerable amount of time customizing)

Asked by libelo95 1 year ago

Last reply by AliceWyman 1 year ago

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pair or sync 2 computers firefox - all open windows and tabs possible?

Hi! I have 2 apple computers running high sierra with updated versions of Firefox. The "laptop" has all my current work on it in Firefox using 7 browser windows with 60 t… (read more)

Hi! I have 2 apple computers running high sierra with updated versions of Firefox. The "laptop" has all my current work on it in Firefox using 7 browser windows with 60 tabs open. How do I get all that to open on the other computer "desktop?" On the desktop, the Firefox "synced tabs" sidebar is open and showing all the laptop open tabs...

I am logged into the same Firefox account on both computers which have different names in my Firefox account.

THAAANKS!!!

Asked by freedonspark 1 year ago

Answered by cor-el 1 year ago

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password change on account xxxxx.xxxx@xxxxxxxxxx.xxx

you send this message.... fx X-Device-Id: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Content-Type: multipart/mixed; boundary="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx+xxxxxxxxxxxxxxxx… (read more)

you send this message....

fx X-Device-Id: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Content-Type: multipart/mixed; boundary="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx+xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" Message-ID: <xxxxxxxxxxxxxxxx-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx-xxxxxx@us-west-2.amazonses.com> Date: Mon, 8 Jun 2020 19:53:32 +0000 X-SES-Outgoing: 2020.06.08-54.240.59.49 Feedback-ID: 1.us-west-2.9xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx+x/xxxxxxx=:AmazonSES

--xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx+xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Content-Type: multipart/alternative; boundary="x+xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx/xxxxx+xxxxxxxxxxxxxxxxxxxxx"

--x+xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxvl/xxxxx+xxxxxxxxxxxxxxxxxxxxx Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8

Need to reset your password?=0A=0AClick the button within the next hour to = create a new password. The request came from the following device:=0A=0A=0A= Firefox on Windows 10=0Axxxxxxx, xxx, xxxxxx xxxxxxx (estimated)=0AIP addre= ss: xx.xxx.x.xx=0A20:53:32 (BST) Monday, 8 Jun 2020=0A=0ACreate new passwor= d=0Ahttps://accounts.firefox.com/complete_reset_password?uid=3Dxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxx&token=3Dxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxx&xxxx=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx&email=3Dxxxxx.xx= xx%40xxxxxxxxxx.xxx&service=3Dsync&resume=3Dxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxx%3D&emailToHashWith=3Dxxxxx.xxxx%40xxxxxxxxxx.x= xx&utm_medium=3Demail&utm_campaign=3Dfx-forgot-password&utm_content=3Dfx-re= set-password=0A=0AThis is an automated email; if you received it in error, = no action is required.=0A=0AFor more information, please visit https://supp= ort.mozilla.org/kb/im-having-problems-with-my-firefox-account?utm_medium=3D= email&utm_campaign=3Dfx-forgot-password&utm_content=3Dfx-support=0A=0A=0AMo= zilla. 331 E Evelyn Ave, Mountain View, CA 94041=0A=0AMozilla Privacy Polic= y=0Ahttps://www.mozilla.org/privacy?utm_medium=3Demail&utm_campaign=3Dfx-fo= rgot-password&utm_content=3Dfx-privacy=0A=0AFirefox Cloud Terms of Service= =0Ahttps://www.mozilla.org/about/legal/terms/services/=0A --x+xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx/xxxxx+xxxxxxxxxxxxxxxxxxxxx Content-Type: multipart/related; boundary="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx+xxxxxxxxxxxx/"

--xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx+xxxxxxxxxxxx/ Content-Transfer-Encoding: base64 Content-Type: text/html; charset=utf-8

Asked by simonkc16 1 year ago

Last reply by simonkc16 1 year ago

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What or which "Authentication app"??

I am attempting to perform a 2 steps verification. Firefox is asking me: "Open your authentication app and enter the security code it provides." What "Authentication a… (read more)

I am attempting to perform a 2 steps verification.

Firefox is asking me: "Open your authentication app and enter the security code it provides." What "Authentication app"?? On my Mac? On my iPhone? I have been unable to figure out what Firefox means.

I have tried a number of those apps, but none of the codes was accepted (Authenticator, Google's Authenticator, iDnow).

Any suggestion will be greatly appreciated. /Boris D.

Asked by DragonB 1 year ago

Last reply by cor-el 1 year ago