Showing questions tagged: اعرض كل الأسئلة
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после того как Ваш браузер запросил синхронизацию пропали все пароли!!!

Добрый день.... ваш браузер попросил повторить синхронизацию.... после чего пропали все пароли к сайтам.....!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Asked by s212 2 years ago

Answered by s212 2 years ago

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Firefox Sync results in double the bookmarks and folders

I have been using Firefox since it first came out and replaced the old Mozilla browser. When Firefox Sync first came out, I used it a few times and it messed up my bookm… (read more)

I have been using Firefox since it first came out and replaced the old Mozilla browser. When Firefox Sync first came out, I used it a few times and it messed up my bookmarks. As a result, I went back to manually syncing my bookmarks by exporting them on my primary computer and then deleting and importing them on my secondary computer. I recently tried Firefox sync again and it messed up my bookmarks again. The result was double the bookmarks and folders. I have a first set of bookmarks and folders that appear the be synced followed by a second set of bookmarks and empty folders. The second set follows the same order as the first set above starting with Bookmarks Toolbar, Other Bookmarks, Recently Bookmarked, Recently Tagged, and then a bunch empty folders. Also in the first set, many of my favicons are missing. What is going on and how can I fix this?

Thank you,

Asked by Steve H 1 year ago

Last reply by Steve H 1 year ago

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Logged in with my account after format. Did a password reset. No Bookmarks or passwords or anything. Account is correct. What happened?

Fresh windows install. I download firefox, I try to login with my account, the only account I have in firefox. I reset the password, cause I had forgotten it. Finally, I … (read more)

Fresh windows install. I download firefox, I try to login with my account, the only account I have in firefox. I reset the password, cause I had forgotten it. Finally, I login. No bookmarks, no passwords, no data whatsoever. It does not sync. Last time I did a format, I remember crearly, logging into firefox account and instantly everything got synced, like in a minute. What is going on? Why are there no data in my profile? Where is all my bookmarks and passwords? What do I have to do to get my bookmarks and passwords back?

Asked by koutrasantonis 6 months ago

Answered by koutrasantonis 6 months ago

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A problem with signing in and 2FA

it gives me "Primary account email required for sign-in" when I'm trying to enter the confirmation code from the email I get after entering my password, even though I've … (read more)

it gives me "Primary account email required for sign-in" when I'm trying to enter the confirmation code from the email I get after entering my password, even though I've been using my primary email all along

Asked by treeshateorcs 2 years ago

Answered by treeshateorcs 2 years ago

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Sync says it is sending me a password reset but I never receive it

I have never had Sync work on a consistent basis for me. I am trying yet again to start from scratch to make it work right. I asked for Sync online to email a password … (read more)

I have never had Sync work on a consistent basis for me. I am trying yet again to start from scratch to make it work right.

I asked for Sync online to email a password reset, and it says that it sent the password reset, but I never recieve the email. I know I am not inputting my email address incorrectly.

I also tried a different email address and Sync correctly rejects the email address as not having a Sync account.

Asked by MrPisces 8 years ago

Last reply by Genesistt 7 years ago

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Share between several platforms, dual/multiple boot

Hi here!! I review a lot of mozilla docs (out dated or without complete info), forums, googling ... about how to share firefox/thunderbird/ligthing data between platforms… (read more)

Hi here!! I review a lot of mozilla docs (out dated or without complete info), forums, googling ... about how to share firefox/thunderbird/ligthing data between platforms on dual/multiple boot system. Every user in same trouble are repeating (copy/paste) in the solution to share the SAME FULL PROFILE on all platforms. I review profile data and folders and I can see files and config data that are platform dependent; then I think that share FULL PROFILE between is not the best approach, for example Linux and Windows will produce several problems (and a lot of problems with the add-ons) In these same mozilla docs recommends to share only data and maintain custom profile for each platform, but not more info how to do it. Please can some kind advanced :) provide some info about the correct approach. Or a better tech info about how is possible the recommendation of sharing same profile between platforms without problems. Because with the current doc info, there is no way to get a clear answer (Almost I can't :~). Thx guys!

Asked by tyler_durden_explorer 5 years ago

Last reply by John99 5 years ago

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locked out of sync account

My sync account has locked me out. I really need to access the bookmarks for my job today. I would appreciate any assistance offered. Here is a screen shot of the error… (read more)

My sync account has locked me out. I really need to access the bookmarks for my job today. I would appreciate any assistance offered.

Here is a screen shot of the error message I am receiving.

Asked by onlinesyncsupport 4 years ago

Last reply by John99 4 years ago

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Sync does not work and is stuck on loading

Disconnected my account on sync page and when I tried to sync again it just says "working" endlessly...Tried to reset computer and ff with nothing happening. Every time I… (read more)

Disconnected my account on sync page and when I tried to sync again it just says "working" endlessly...Tried to reset computer and ff with nothing happening. Every time I try to sync again, the result is the same.

Asked by fenixforeva 4 years ago

Answered by John99 4 years ago

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Bookmarks Duplicated & Not In Folders Anymore!

All this talk of syncing & duplicate bookmarks doesn't explain what happened during the last update of Firefox Quantum (64-bit). I don't have multiple devices, so wh… (read more)

All this talk of syncing & duplicate bookmarks doesn't explain what happened during the last update of Firefox Quantum (64-bit). I don't have multiple devices, so where are all these bookmarks & empty duplicate folders coming from. There are a bunch of bookmarks outside of the folders they were in AND inside the folders they're in. What the heck happened? Can I go back to the previous version of Firefox? This is a mess, and I really don't have time to read through a gazillion links trying to rectify this issue. I've restored my bookmarks to before this latest update occurred, and it seems to be making things worse. Mozilla needs to post BIG FAT FLAGS when they make a major change to this browser. I would've never let this update install, had I known what it was going to do.

Because I embed folders inside of folders, all the loose ones used to belong inside of folders, and some didn't. Now, I have tons of them where I can't find which folder they were in, because they were embedded. This is really bad, whatever Firefox has done.

Again, 1 computer, 1 device ... WHAT IS IT DOING or syncing to? I'm not using some Add-on to fix this, because an Add-on didn't break it; the last update did! I do have Add-ons, but unless this version is incompatible with them, I have no clue. None of them are bookmark Add-ons anyway. I shan't Share Data this time, because I really don't want people poking around & pointing fingers at my Add-ons. I'd rather be shown how to go back to the previous version, than keep messing around with incompatibilities when Firefox keeps changing. Developers can't keep up with all these updates that come through every other month (it seems). Please and thank you.

Asked by King Ray 1 year ago

Last reply by King Ray 1 year ago

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I lost access 2FA and i want to make a new account with the same email adress

Hello, I can't have access to my old account (i lost the old key and i reset my phone with the google authentificator) I create a new account with a but i want to use my … (read more)

Hello,

I can't have access to my old account (i lost the old key and i reset my phone with the google authentificator) I create a new account with a but i want to use my old email adress and... impossible!!! The problem is that i use a email and a secondary email adress and i can't use it.

How i can delete my old account without login (i can login but don't have access because of the 2FA)

Thank you

Asked by cervorange 1 year ago

Last reply by cervorange 1 year ago

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Can't enter UK phone number to sync

I am trying to sync my Windows Firefox to my mobile phone Firefox. I have set up sync on the mobile. But I can't enter my mobile phone number on the Windows Firefox. I ge… (read more)

I am trying to sync my Windows Firefox to my mobile phone Firefox. I have set up sync on the mobile. But I can't enter my mobile phone number on the Windows Firefox. I get "invalid phone number" whenever I enter my UK mobile number. I have tried it with the leading zero. I have tried it with +44 followed by the number without the zero. I have tried it with 044 followed by the number without the zero. I have tried it with 0044 followed by the number without the zero. I have run out of ideas. Can anyone help?

Asked by PeterMu 1 year ago

Answered by jscher2000 1 year ago

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opensuse 11.4 firefox sync

I just can't get sync to work under FF 4 OpenSuse 11.4. It works on other versions (FF 3.x) Windows & OpenSuse 11.2 & 11.3). It worked the first time I set it up,… (read more)

I just can't get sync to work under FF 4 OpenSuse 11.4. It works on other versions (FF 3.x) Windows & OpenSuse 11.2 & 11.3). It worked the first time I set it up, and stopped. Even tried to create a new acct to test, also failed saying : Sync Encountered an error ... : Unknown error...


Here is the log :

1301819501298	Service.Main	INFO	Starting sync at 2011-04-03 10:31:41
1301819501299	Service.Main	INFO	In sync().
1301819501299	Service.Main	DEBUG	Clearing sync triggers.
1301819501537	Net.Resource	DEBUG	GET success 200 https://phx-sync236.services.mozilla.com/1.0/atuor/info/collections
1301819501537	Service.Main	DEBUG	Fetching global metadata record
1301819501537	Service.Main	DEBUG	Weave Version: 1.7b1pre Local Storage: 5 Remote Storage: 5
1301819501537	Service.Main	INFO	Sync key is up-to-date: no need to upgrade.
1301819501538	Service.Main	DEBUG	Fetching and verifying -- or generating -- symmetric keys.
1301819501538	Service.Main	INFO	Testing info/collections: {"clients":1301823091.1,"crypto":1293093075.38,"keys":1291356430.21,"meta":1301823031.76,"bookmarks":1301688477.97,"passwords":1301823097.92,"forms":1301823030.82,"history":1301823031.09,"prefs":1301823031.28,"tabs":1301823031.47}
1301819501538	CollectionKeys	INFO	Testing for updateNeeded. Last modified: 1293093075.38
1301819501538	Engine.Clients	INFO	0 outgoing items pre-reconciliation
1301819501539	Engine.Clients	INFO	Records: 0 applied, 0 failed to apply, 0 reconciled.
1301819501539	Service.Main	INFO	Updating enabled engines: 8 clients.
1301819501540	Engine.Bookmarks	DEBUG	First sync, uploading all items
1301819501788	Service.Main	DEBUG	bookmarks failed: Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsINavHistoryQueryResultNode.childCount] Stack trace: BStore_getChildren()@resource://services-sync/engines/bookmarks.js:1431 < BStore_getChildren()@resource://services-sync/engines/bookmarks.js:1434 < BStore_getAllIDs()@resource://services-sync/engines/bookmarks.js:1458 < SyncEngine__syncStartup()@resource://services-sync/engines.js:568 < _syncStart()@resource://services-sync/engines/bookmarks.js:266 < SyncEngine__sync()@resource://services-sync/engines.js:964 < wrappedSync()@resource://services-sync/util.js:193 < batchedSync()@resource://services-sync/util.js:199 < WrappedNotify()@resource://services-sync/util.js:172 < Engine_sync()@resource://services-sync/engines.js:377 < WeaveSvc__syncEngine()@resource://services-sync/service.js:1913 < resource://services-sync/service.js:1793 < WrappedNotify()@resource://services-sync/util.js:172 < WrappedLock()@resource://services-sync/util.js:140 < _lockedSync()@resource://services-sync/service.js:1695 < resource://services-sync/service.js:1686 < WrappedCatch()@resource://services-sync/util.js:114 < sync()@resource://services-sync/service.js:1667 < browser.js:5317
1301819501788	Engine.Passwords	INFO	0 outgoing items pre-reconciliation
1301819501788	Engine.Passwords	INFO	Records: 0 applied, 0 failed to apply, 0 reconciled.
1301819501836	Service.Main	CONFIG	Starting backoff, next sync at:Sun Apr 03 2011 13:14:08 GMT+0200 (CEST)
1301819501837	Service.Main	DEBUG	Exception: Some engines did not sync correctly No traceback available
1301819517470	Service.Main	INFO	Logging out
1301819517470	Service.Main	DEBUG	Clearing sync triggers.
1301819517475	Service.Main	INFO	Service reset.
1301819517476	Engine.Clients	DEBUG	Resetting clients last sync time
1301819517477	Engine.Bookmarks	DEBUG	Resetting bookmarks last sync time
1301819517478	Engine.Forms	DEBUG	Resetting forms last sync time
1301819517478	Engine.History	DEBUG	Resetting history last sync time
1301819517479	Engine.Passwords	DEBUG	Resetting passwords last sync time
1301819517479	Engine.Prefs	DEBUG	Resetting prefs last sync time
1301819517480	Engine.Tabs	DEBUG	Resetting tabs last sync time
1301819517480	CollectionKeys	INFO	Clearing CollectionKeys...
1301819535537	Service.Main	DEBUG	Clearing sync triggers.

Asked by atuor 9 years ago

Answered by Michail Pappas 9 years ago

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Puzzled why there are no review pages for Firefox Sync. Almost no documentation, either.

XMarks is closing. Eversync is unreliable. So the only sync in town for Firefox users is Firefox Sync. That makes it a shame that Mozilla doesn't have a review page, … (read more)

XMarks is closing. Eversync is unreliable. So the only sync in town for Firefox users is Firefox Sync.

That makes it a shame that Mozilla doesn't have a review page, where users can rate Firefox Sync and talk over their experiences. It would greatly reassure potential users.

Also, Firefox Sync is under-documented. Does it have, like XMarks, a facility by which users can access their bookmarks when they cannot access their local browsers, e.g. when travelling? No way of knowing, without trying it! Does it sync Folders and the arrangement of links within folders accurately? No way of knowing, without trying it! Does it allow uploads to the server, downloads from the server? No way of knowing, without trying it!

Come on Firefox, a few pages of documentation, please!

Asked by matthewmontagupollock 2 years ago

Last reply by Happy112 2 years ago

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I logged in to my account, but nothing is syncing. I don't have any bookmarks nor add-ons synced. What do i do?

Dear Mozilla team, Recently i installed a Mozilla browser on a new device. I log in to my account but nothing is getting synced. I have over 500 bookmarks and several add… (read more)

Dear Mozilla team,

Recently i installed a Mozilla browser on a new device. I log in to my account but nothing is getting synced. I have over 500 bookmarks and several add-ons and those are information that are of utter importance to me. They contain half of my work and research.

Please provide me assistance with this case.

Warmest regards, Kenan

Asked by kensh3 1 year ago

Last reply by Wesley Branton 1 year ago

Can't activate two-step-authentication

I try to add the two-step-authentication to my account, but when I scan the QR-code and enter the generated security code I get the error message "two-step-authentication… (read more)

I try to add the two-step-authentication to my account, but when I scan the QR-code and enter the generated security code I get the error message "two-step-authentication required"; so it tells me I have to enable two-step-authentication before I can enable two-step-authentication?

Asked by Anthesnatidis 5 months ago

Last reply by cor-el 1 day ago

My passwords disappeared

I've woken up to discover that my passwords have all vanished. My bookmarks are available. My usernames are suggested, but my passwords have all disappeared. I checked "s… (read more)

I've woken up to discover that my passwords have all vanished. My bookmarks are available. My usernames are suggested, but my passwords have all disappeared. I checked "saved passwords", and it's totally empty. I really hope it's fixable. I've always proceeded with auto-fill. There are passwords I haven't manually typed in over three years.

Asked by Brandonheatu 4 months ago

Last reply by aditya81028 4 months ago

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strange behavior with Firefox bookmarks that don't get properly saved

I'm using FF63.0.3 and a Mac with OS 10.11.6. Firefox works generically well EXCEPT sometimes when I try to save bookmarks, all hell breaks loose. I save them, they LOOK … (read more)

I'm using FF63.0.3 and a Mac with OS 10.11.6. Firefox works generically well EXCEPT sometimes when I try to save bookmarks, all hell breaks loose. I save them, they LOOK like they're saved, and I try to sync. The sync goes off in never-never land, and never finishes. Aaargh, I say, and I restart Firefox, whereby my new bookmarks are GONE! No memory of them. No record of being at them in my History. Now I should say that when I kill Firefox in this circumstance, I get an "Application not responding" error, so clearly something has already been hosed.

I should say that this happens occasionally. Not always. But it's pretty exasperating when it does, trying to recover those lost bookmarks. Normally, when I sync, it just takes a few seconds, and everything is keen.

Insights abut why, or how to prevent this? This has been going on for months, surviving re-downloading Firefox, and reboots.

Asked by danll 2 years ago

Answered by danll 1 year ago

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I cannot logon to amazon.com using firefox and need a fix.

I cannot logon to my Amazon account using firefox. Other browsers work fine. I have deleted all history and retried without success. how do I get around this problem? … (read more)

I cannot logon to my Amazon account using firefox. Other browsers work fine. I have deleted all history and retried without success. how do I get around this problem?

Asked by mg10000 1 year ago

Answered by user1693610 1 year ago

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I updated the new firefox now i have issues in my chatroom it just stops

I saw a new icon for Firefox on my toolbar but I never downloaded it. I have chat rooms on my site. I entered one room to test someone it worked for my typing about a m… (read more)

I saw a new icon for Firefox on my toolbar but I never downloaded it. I have chat rooms on my site. I entered one room to test someone it worked for my typing about a min then it just stopped. I did a refresh still the same thing.

Thanks Damsel in Distress Natalie

Asked by Starzcast 1 year ago

Last reply by Starzcast 1 year ago