Showing questions tagged: اعرض كل الأسئلة

Web Site Login (Personal Bank Account)

I suddenly can not sign in to my bank account. Started last night (12/22) and continues this morning. It worked fine yesterday morning (12/22). I can login in using a non… (read more)

I suddenly can not sign in to my bank account. Started last night (12/22) and continues this morning. It worked fine yesterday morning (12/22). I can login in using a non firefox device without issue. What did firefox change and how do I fix it?

Asked by 2thenichols 2 weeks ago

Last reply by Denys 2 weeks ago

blocked sites

On some of my websites information is blocked. For example on my main bank site I can sign in to the site but all of my banking information is blocked so there is no acc… (read more)

On some of my websites information is blocked. For example on my main bank site I can sign in to the site but all of my banking information is blocked so there is no account information. On my VA website I have a similar situation with information being blocked. for example I go to the messenger section and cannot see or write messages.

Asked by rblutz1 3 months ago

Last reply by Denys 3 months ago

Guardian website not loaded

For some days now the Guardian (UK journal) website can't be loaded. It's specific for Guardian, I have no such problems with other sites, and I don't have this problem w… (read more)

For some days now the Guardian (UK journal) website can't be loaded. It's specific for Guardian, I have no such problems with other sites, and I don't have this problem with Guardian with Chrome. I've erased cookies and caches, restarted my computer, to no avail. I'm using version 146.6.0 of Firefox on MacBook Pro 2020 with Sequoia 15.7.1.

Asked by Jean-Paul Herman 3 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Video Reels playback

When I watch videos (reels) on Facebook, and sometimes on YouTube, I share a video either to messenger or my page, the whole string of videos I have already watched goes … (read more)

When I watch videos (reels) on Facebook, and sometimes on YouTube, I share a video either to messenger or my page, the whole string of videos I have already watched goes back to the beginning of the string everytime. Only Firefox does this. I have 3 other browsers that work fine, but I prefer Firefox of course.

I'd appreciate a fix for this, Thanks

Asked by jondavida 3 weeks ago

Last reply by Denys 3 weeks ago

Firefox issues with purchases/reservations

For awhile now I have trouble completing purchases on some websites when using Firefox. I need to open another browser like Edge to complete the transaction. Anything u… (read more)

For awhile now I have trouble completing purchases on some websites when using Firefox. I need to open another browser like Edge to complete the transaction. Anything using "Shop with Visa" doesn't work and, for example, I just had to buy tickets on StubHub through a regular credit card submission. I bought them 4 times, got confirmation, and then had the order cancelled because it didn't go through. I called my credit card and was on with StubHub tech support. The final solution was to open Edge and make the purchase and it went through and I had the tickets a minute later. I'm now having the same issue trying to make a reservation at a restuarant through sevenrooms.com Its been sitting on the confirmation page for several minutes. I went into edge and made the reservation and it was confirmed with 30 seconds.

Asked by craig.browner 2 weeks ago

Last reply by Denys 1 week ago

https://support.mozilla.org/en-US/questions/new/firefox/form does not operate correctly...

1] Topic list is insufficient; 2] I tried to use the share data option of <;tblshg ; > troubleshooting. It could not automatically collect data, so I returned… (read more)

1] Topic list is insufficient; 2] I tried to use the share data option of <;tblshg ; > troubleshooting. It could not automatically collect data, so I returned [back icon] to the form and found the form blank. The write-up I had spent well over an hour preparing was simply GONE.

No reply needed, buy that needs a fix. how could that ever pass QA.

Asked by chaz5 1 month ago

Last reply by Denys 1 month ago

Google Drive not loading properly

Hello, Google Drive today stopped loading properly. I keep getting the rotating circle or "working" in the lower left corner of the browser window. I can get it to loa… (read more)

Hello,

Google Drive today stopped loading properly. I keep getting the rotating circle or "working" in the lower left corner of the browser window. I can get it to load fine in Safari and Chrome.

Docs and sheets I already had open, I seem to be able to interact with and edit normally. But navigating the main file path in Google drive, opening folders, and opening files isn't working.

I would really prefer to not switch browsers, as my entire workflow is set up on Firefox.

Suggestions?

Thanks, Sarah

Asked by sarah.schetter 3 months ago

Last reply by Denys 3 months ago

I downloaded an update for Firefox on my PC and ever since when I try to access my email I just get a blank page. I still get my emails on my cell phone and kindle.

I downloaded an update for Firefox email on my PC and ever since when I try to access my email, I just get a blank page. I still get my email on my cell phone and kindle.… (read more)

I downloaded an update for Firefox email on my PC and ever since when I try to access my email, I just get a blank page. I still get my email on my cell phone and kindle.

Asked by paulmaracle 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago