Showing questions tagged: اعرض كل الأسئلة
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Firefox Linux on Chromebook unable to edit Google Docs

I recently updated Firefox Linux on Chromebook and now when I open a Google Doc it displays fine and I can place the cursor with mouse but when typing no characters appea… (read more)

I recently updated Firefox Linux on Chromebook and now when I open a Google Doc it displays fine and I can place the cursor with mouse but when typing no characters appear in doc. I checked Firefox on Windows and it edits same docs fine.

Asked by bob335 11 months ago

Answered by bob335 11 months ago

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Firefox will not display Al-Jazira website, but Edge will?

I don't know what the problem. When I go to the Al-Jazira website, the front page come up briefly, then goes blank to an empty pages display. https://www.aljazeera.com/ s… (read more)

I don't know what the problem. When I go to the Al-Jazira website, the front page come up briefly, then goes blank to an empty pages display. https://www.aljazeera.com/ still shows in the address bar, but the page is empty. If I access the site in MS Edge, it works as expected. Where should I look to fix this in settings?

Asked by the-n 12 months ago

Answered by TyDraniu 12 months ago

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Cannot log into my Quickbooks account.

Since Friday i cannot log into my Quickbooks account using Firefox. All other browers work fine when trying to log in. My default browser is Firefox. SO this is totall… (read more)

Since Friday i cannot log into my Quickbooks account using Firefox. All other browers work fine when trying to log in. My default browser is Firefox. SO this is totally frustrating.

The error message i receive is:XML Parsing Error: no root element found Location: https://accounts.intuit.com/app/sign-in?app_group=QBO&asset_alias=Intuit.accounting.core.qbowebapp&iux_tests=49561:8:119104&state={%22queryParams%22:{%22locale%22:%22en-us%22}}&app_environment=prod&locale=en-us Line Number 1, Column 1:

Asked by Eugene Faber 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Love Firefox. Wish it worked!

Online purchases only work on about 50% of the websites I buy on. The most recent one was buying a gift card from Whole Foods. This is becoming so ANNOYING; before I fina… (read more)

Online purchases only work on about 50% of the websites I buy on. The most recent one was buying a gift card from Whole Foods. This is becoming so ANNOYING; before I finally switch to another browser, does anyone know how to fix this?

Asked by LAMPERTFAMILY 9 months ago

Last reply by NoahSUMO 9 months ago

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Firefox refuses till show Facebook.com

While using Facebook, I changed some Meta setting to block ads, then unblocked it. After this, Firefox does not show any Facebook info. Switching to Edge, everything … (read more)

While using Facebook, I changed some Meta setting to block ads, then unblocked it. After this, Firefox does not show any Facebook info. Switching to Edge, everything shows as normal. Can't see any setting on the Firefox settings page that controls this.

Asked by Goranf 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

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Issue logging in to ssa.gov / login.gov

When attempting to login to ssa.gov (probably a redirect to login.gov (?)) I get the following in a new tab (with url https://secure.ssa.gov/RIL/SiView.action) Bad Reque… (read more)

When attempting to login to ssa.gov (probably a redirect to login.gov (?)) I get the following in a new tab (with url https://secure.ssa.gov/RIL/SiView.action)

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

I have Firefox for Linux Mint v136.0.2

I usually browse with Strict but removed for this website, made now difference :-\

Asked by firefox.conform454 8 months ago

Answered by DucksoupSD 4 months ago

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Secure Connection Failed The connection to the server was reset while the page was loading.

Secure Connection Failed The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity … (read more)

Secure Connection Failed

The connection to the server was reset while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by rohul.brac79 7 months ago

Answered by rohul.brac79 7 months ago

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Issue with Firefox and accessing Google

All of a sudden for the past few weeks or so, I keep getting the message in the attached screenshot when entering words in the search bar and clicking on Google. This ne… (read more)

All of a sudden for the past few weeks or so, I keep getting the message in the attached screenshot when entering words in the search bar and clicking on Google. This never happened before in all the years I've been doing this, so what's up with it and can it be fixed? Thanks.

Asked by Doug Green 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

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Gmail won't load

Not sure why, but Gmail is not loading, then Ebay shows gmail pic broken, and can't log into ebay either. I can log on bot via private window tho I have removed all ad-on… (read more)

Not sure why, but Gmail is not loading, then Ebay shows gmail pic broken, and can't log into ebay either. I can log on bot via private window tho I have removed all ad-ons, uninstalled adblock, still no go, this happen with Some of the Firefox updates, but different sites. Thanks

Asked by AJ 8 months ago

Answered by jonzn4SUSE 8 months ago

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YouTube videos

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any … (read more)

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any links on the page. I have to close the tab and start again. The issues still occur on new tabs. Eventually I have to close FireFox altogether but when I try to open FireFox again it does not work or takes a few minutes and sometimes the message Firefox is still running. At times I have had the sound of the videos, when they do play, from YouTube still playing even when the browser is closed.

Asked by pete_scott2 2 months ago

Answered by Denys 2 months ago

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Can't login to sites that use microsoft azure for authentication

I can no longer sign in to sites that seem to use microsoft azure for authentication. Including: www.comed.com people's gas through https://login.wecenergygroup.com www.a… (read more)

I can no longer sign in to sites that seem to use microsoft azure for authentication. Including: www.comed.com people's gas through https://login.wecenergygroup.com www.athletico.com which goes to https://myathleticob2cprd.b2clogin.com

All of them return a page that just says "Bad Request" after I enter my credentials and proceed.

I normally use AdBlockPlus and NoScript but I have both of those disabled.

I can login through chromium browsers.

Are others able to use those sites? Any suggestions?

Asked by Wellsee 3 months ago

Answered by Wellsee 2 months ago

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ROBLOX's webpage doesn't load after the new update (unless in incognito)

The issue is very simple. When loading into the roblox website, the page becomes almost completely empty aside from the buttons at the top like Charts, Marketplace and th… (read more)

The issue is very simple. When loading into the roblox website, the page becomes almost completely empty aside from the buttons at the top like Charts, Marketplace and the roblox icon at the top left. All of which do nothing when pressed.

The weird thing is that it works completely fine on an incognito tab..? Now I noticed something similar happening with other roblox's websites, where some parts of the site would break in very similar ways, but I thought nothing of it cause it didn't affect me too much. But after the new update, it extends to everything, not just one sub-page of roblox, the entire website is like this.

I removed my extensions and restarted my browser to see if that would fix anything but it didn't help.

Asked by No0bm 4 months ago

Last reply by Jackson Jacksonjack 4 weeks ago

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lates update crashes the view of pages on my nas

Two QNAP NAS displayed readable web pages this morning. Early afternoon I updated Firefox with a reset and the admin pages on both servers are unusable. How can I roll b… (read more)

Two QNAP NAS displayed readable web pages this morning. Early afternoon I updated Firefox with a reset and the admin pages on both servers are unusable. How can I roll back Firefox or recover the earlier version?

Asked by c2cpa 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

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My YouTube page wont complete its opening/loading process

My YouTube page wont complete its opening/loading process. This just started today and has never happened before. I've tried "reloading" it several times but to no avai… (read more)

My YouTube page wont complete its opening/loading process. This just started today and has never happened before. I've tried "reloading" it several times but to no avail. I see I can open YouTube properly using the Microsoft Edge browser, but Firefox is getting stuck in the opening/loading process. I even tried "restarting my Desktop PC (that I use for this everyday). It did not help.

Can you help?

Rob Horner

Asked by Rob Horner - Star Lake, NY 6 months ago

Answered by Rob Horner - Star Lake, NY 6 months ago

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Cannot access the authentication box in https://intesasanpaolo.com website - June 7 2025

Hello all, I have the same exact problem described in post https://support.mozilla.org/en-US/questions/1463436, dated 9 December 2024. Until ten days ago (more or less) a… (read more)

Hello all, I have the same exact problem described in post https://support.mozilla.org/en-US/questions/1463436, dated 9 December 2024. Until ten days ago (more or less) all was working correctly. At the beginning I thought there was a problem with Intesa because Intesa had problems in all the country in that period, but I have now tried CHROME and found that is working correctly. My system uses Firefox 139.0.1, W10-32 and Iliad FTTH. I have already cleaned cache and data from settings but the problem remains. Any thought? Thanks very much for any help. Mario.

Asked by mario1056 6 months ago

Answered by mario1056 6 months ago

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Picture Verification

Picture Verification is not working in Firefox. It works correctly in Chrome. When trying to access prosper.com, it continues to send a link to check pictures. When click… (read more)

Picture Verification is not working in Firefox. It works correctly in Chrome. When trying to access prosper.com, it continues to send a link to check pictures. When clicking on the correct pictures, it comes back a repeats another picture.

[email removed]@yahoo.com

Asked by soular21804 4 months ago

Answered by soular21804 4 months ago

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Amazon log in problem

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit… (read more)

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit the application and restart.

Moderator note: This question has been edited to clarify the subject.

Asked by chriscrisafulli 1 month ago

Answered by chriscrisafulli 1 month ago

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Email access

Since upgrading to Windows 10, I can only access my Yahoo email using Microsoft Edge. When I try to access in Firefox or Google Chrome, my access is denied. I've tried cl… (read more)

Since upgrading to Windows 10, I can only access my Yahoo email using Microsoft Edge. When I try to access in Firefox or Google Chrome, my access is denied. I've tried clearing cookies, browser history, rebooting my router, etc. Any ideas I can try?

Asked by gtmorck 3 months ago

Answered by Denys 2 months ago