Log-in problem on 3rd party website

I have been trying to log in to a newspaper website for which I have a subscription. This used to work in Firefox without a problem, but for a while now I have been enco… (read more)

I have been trying to log in to a newspaper website for which I have a subscription. This used to work in Firefox without a problem, but for a while now I have been encountering the problem that when I open the website the usual options "Subscribe" and "Log In" are missing. The "Log In" option is available when I open the website in Microsoft Edge. I have attached screenshots showing the missing links.

I have tried troubleshooting and opening in Safe Mode to disable any add-ons but still without success. I am hoping that there may be a simple solution and would appreciate any help.

I am using Windows 11 and Firefox 133.0.3 (64-bit).

Asked by rockabilly 2 months ago

Problem to go to a local website

Dear, Since today, I have some problem to access to some local website. I try, by example, to go to this address : 192.168.17.1 (it's my local network) and it's the … (read more)

Dear, Since today, I have some problem to access to some local website. I try, by example, to go to this address : 192.168.17.1 (it's my local network) and it's the same for all of my internals address. Firefox said it's not possible but it's still possible by Chrome, Safari... In my parameters, I have no DNS via HTTPS and I made a exception for this address in the only HTTPS mode. What can I do to resolve this highly problem ? Thank you for your help. Kind ragrds, S. de Tiege

Asked by Seb 2 months ago

Page movement

Some web sites (Best Buy for one) upon opening go immediately to the bottom of the page. Anytime you search for something on those websites the page goes immediately to … (read more)

Some web sites (Best Buy for one) upon opening go immediately to the bottom of the page. Anytime you search for something on those websites the page goes immediately to the bottom of the page and you have to physically move the page back to the top or beginning. It does not do this when using Microsoft Edge. Help!

Asked by JT 2 months ago

Missing Favicons in Bookmar Toolbar (Linux Mint)

Have been using Firefox 133.03 on Mint 22 Cinnamon for a couple of weeks now, but I have a number of randomly missing favicons in my bookmark toolbar. I have extensively… (read more)

Have been using Firefox 133.03 on Mint 22 Cinnamon for a couple of weeks now, but I have a number of randomly missing favicons in my bookmark toolbar. I have extensively googled the issue and tried pretty much all the remedies I could find: just click on the place holder icon to refresh, delete the bookmark and place it again, use the Checkmark extension, check the integrity of the favicon DB, delete the favicon and places.sqlite files, clear the cache. Doing these things repeatedly and repeatedly restarting Firefox, I could claw back a number of my icons, but now things have stalled and there a quite a few holdouts that refuse to update. I'm also using Firefox on Windows without these issues. Would appreciate some hints as to how to further troubleshoot this.

Asked by onkel98 2 months ago

Procore & Firefox

While in ProCore I will open the drawings and Firefox will present it correctly with the markups tools. After 2 or 3 drawings the markups box will no longer show up. I ha… (read more)

While in ProCore I will open the drawings and Firefox will present it correctly with the markups tools. After 2 or 3 drawings the markups box will no longer show up. I have to go to Firefox settings and delete the cache, restart ProCore and the drawings will go back as they should be.

Asked by Robert 2 months ago

share link will not clear in firefox settings.

I went to right click on a open tab to share it with somebody. The share link has many unwanted choices. I wanted to clear those. So I went to Firefox settings Cookies an… (read more)

I went to right click on a open tab to share it with somebody. The share link has many unwanted choices. I wanted to clear those. So I went to Firefox settings Cookies and Site Data to clear everything in the cache, it will not remove them. Any help greatly appreciated.

Asked by BlueShoes 2 months ago

Access denied to Tesco Bank website :

Why am I getting this. I am sole user of my laptop and don't use Edge? You don't have permission to access "http://identity.tescobank.com/pf/adapter2adapter.ping" on thi… (read more)

Why am I getting this. I am sole user of my laptop and don't use Edge?

You don't have permission to access "http://identity.tescobank.com/pf/adapter2adapter.ping" on this server.

Reference #18.d4c1002.1735831029.9c455f0

https://errors.edgesuite.net/18.d4c1002.1735831029.9c455f0

Asked by maggi2 2 months ago

Pinned tabs

I have noticed for a long time the problem of pinned tabs disappearing in the browser. This happens when I first close the window with pinned tabs, and then it doesn't ma… (read more)

I have noticed for a long time the problem of pinned tabs disappearing in the browser. This happens when I first close the window with pinned tabs, and then it doesn't matter whether they are pinned or new. My pinned tabs disappear. Restoring closed tabs doesn't make sense, because they haven't been closed, so there's nothing to restore. The only shortcut that works 50% is Ctrl + Shift + N, which doesn't always work and ends up wasting time and opening new tabs and re-pinning them.

Asked by Marcin 2 months ago

Search bar

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc… (read more)

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc. How can I disable this annoying change? If someone has the answer, I would greatly appreciate it.

Asked by greenlight1 3 months ago

Last reply by TyDraniu 3 months ago

Firefox 133 says "Firefox is running but is not responding"

This happens when I click a link in an email or elsewhere. Firefox responds otherwise, I can open links within Firefox. It used to simply open the link in a new tab. How… (read more)

This happens when I click a link in an email or elsewhere. Firefox responds otherwise, I can open links within Firefox. It used to simply open the link in a new tab.

How can the previous behaviour be restored? so I can open a link in an existing FF window?

Asked by 2PeterW 2 months ago

Log-in problem on third party website

I have been trying to log in to a newspaper website for which I have a subscription. This used to work in Firefox without a problem, but for a while now I have been enco… (read more)

I have been trying to log in to a newspaper website for which I have a subscription. This used to work in Firefox without a problem, but for a while now I have been encountering the problem that when I open the website the usual options "Subscribe" and "Log In" are missing. The "Log In" option is available when I open the website in Microsoft Edge. I have attached screenshots showing the missing links.

I have tried troubleshooting and opening in Safe Mode to disable any add-ons but still without success. I am hoping that there may be a simple solution and would appreciate any help.

Asked by rockabilly 2 months ago

Trouble with website log on

Login failure with a life insurance/annuity company. It takes my login information, then flashes a screen for one second then redirects to another page. The company is … (read more)

Login failure with a life insurance/annuity company. It takes my login information, then flashes a screen for one second then redirects to another page. The company is https://www.unitedlife.com/. I can open this site on my chromebook, using Chrome OS, but not in firefox on my PC. I am running 8.1 on my windows pc, and don't wish to upgrade to 10 (PC not compatible to 11). Note: the PC windows pc will not update to a current revision chrome browser any more. Any options/changes that can be done on the Firefox browser settings on the PC?

Version: 115.18.0 Firefox ESR

November 26, 2024 (Says this is up to date)

Asked by Gary Eaker 2 months ago

Inserting a picture into the text of an email

The issue is I do not have "Pictures" highlighted under the "Insert" menu. However, I do have "Attach file" which I did but once attached to the email I cannot drag the … (read more)

The issue is I do not have "Pictures" highlighted under the "Insert" menu. However, I do have "Attach file" which I did but once attached to the email I cannot drag the picture into the text and scale it as in the past.

When I try to insert/drag the picture into the text, the message "The following files couldn't be attached: Filename.jpg. Please try again later." appears at the very top of the display.

"Link", "Pictures", "Emoji", and "Table" are all not hi-lighted. Do not know why???

Says Firefox is up to date!

I have tried to resolve this issue recently with no results.

PLEASE HELP!!!!

Asked by raymond_j_markiewicz 2 months ago

how to grant permission for a specific site

I am getting this message on my desktop from a site that I was using for a few years without any problem. Must to be something in my computer because my roommate in his c… (read more)

I am getting this message on my desktop from a site that I was using for a few years without any problem. Must to be something in my computer because my roommate in his computer is able to connect to this site. Need help to fix this issue.

"Hmm. We’re having trouble finding that site. We can’t connect to the server at unsoloclic.info. If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)"

Asked by Jorge 'Gabi' Fisdel 2 months ago

unable to log in using a browser exstention

My gyazo extension stopped working .. i can not access my gyazo acc with firefox . i been using gyazo with firefox for years.. I was able to log in using chrome. But i li… (read more)

My gyazo extension stopped working .. i can not access my gyazo acc with firefox . i been using gyazo with firefox for years.. I was able to log in using chrome. But i like firefox. i have contacted gyazo support and ran threw all the listed trouble shooting steps. This just started in the past few days. Idk if there was a update or windows update or what . i tried everything . Anything you can add would be great.

This is the page i get when i try to log in. "Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected after 5 seconds." then nothing happens.

Asked by Diawa 2 months ago

Last reply by jonzn4SUSE 2 months ago

YouTube website tabs dramatically SLOW DOWN in performance after a couple of hours

This is something I've noticed in the last couple of mouths... Initially everything on Firefox runs fine for the first 1-3 hours, but after that the multiple YouTube web… (read more)

This is something I've noticed in the last couple of mouths...

Initially everything on Firefox runs fine for the first 1-3 hours, but after that the multiple YouTube website video tabs I generally have open, especially the very last YouTube website video tab that's open, or any new YouTube website video tab I open, starts to lag like crazy.

Using my mouse to click the play/pause on the video player, or pressing the play/pause function key or spacebar on my keyboard, takes a good 3 or 4 seconds before the input action is registered, and it's not just that but the entire UI of the web page itself is slowed down.

Doing simple things like clicking on-screen buttons to navigate, and scrolling down to load comments, or scrolling down to load other video thumbnails etc etc, takes a good few seconds to actually work.

In general the YouTube tab(s) become very slow and unresponsive, and it's not just the video player on the tabs - it's the YouTube website in general that is affected.

I don't see a substantial difference in CPU or RAM in Task Manager when these 'slow downs' occur, but the fan speeds inside my mini PC do spin louder and louder.

For whatever reason this problem ONLY happens with YouTube. Other websites via other tabs tend to run and function just fine 24/7.

I'm running the latest 133.0.3 version of Firefox, and my system specs are as follows:

Processor: Intel(R) Core(TM) i7-10700T CPU @ 2.00GHz Storage: 595.2 GB Installed RAM: 16 GB (15.7 GB usable)

Other people have also reported similar things over on Reddit with regards to Firefox and YouTube.

Asked by TheThingKing 2 months ago

Can't finish setup two-step authentication

Hello, so I want to set up Two-step authentication. I’ve reached step 3, which involves entering the backup authentication code, but I keep getting an error message that … (read more)

Hello, so I want to set up Two-step authentication. I’ve reached step 3, which involves entering the backup authentication code, but I keep getting an error message that says, "There was a problem confirming your backup authentication code." I’ve already entered all 10 codes provided in step two, but the same error message keeps appearing. Please assist me.

Asked by hantajul2707 2 months ago