Showing questions tagged: اعرض كل الأسئلة
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malicious website

An infected website warning by AVG comes up every time I open Mozilla. It doesn't occur with other browsers. How can I get rid of it. It seems like it's the same URL. … (read more)

An infected website warning by AVG comes up every time I open Mozilla. It doesn't occur with other browsers. How can I get rid of it. It seems like it's the same URL.

Asked by rhalper 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

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Permission to buy online using Rakuten

I just set up a Rakuten account which alllows me to buy things on line. Mozilla-Firefox won't let me buy through this website (i.e., the Rakuten website). How do I get Fi… (read more)

I just set up a Rakuten account which alllows me to buy things on line. Mozilla-Firefox won't let me buy through this website (i.e., the Rakuten website). How do I get Firefox to allow me to do what I want. I have no idea which version of Firefox I'm using. I'm assuming that its fairly recent.

Asked by velvul2 10 months ago

Last reply by Paul 10 months ago

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Update my Browser with seucre security

My browser later stop working telling me that they encounter an error it stop browsing but after restarting of the PC it started working. Please set and update my mozilla… (read more)

My browser later stop working telling me that they encounter an error it stop browsing but after restarting of the PC it started working. Please set and update my mozilla against such. It was talking about secure security. Please set it up for me.

Asked by Stephen Obi 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

Safety, my safety.

So am I being watched by somebody? That's in my account. I have not yet figured that out yet.

Asked by Ethan 2 months ago

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Firefox updates

Hello I am presently running OS10.9.5 on a MacMini from 2013 because there are some expensive programs on there that I will lose when I update the OS. I now know I need t… (read more)

Hello I am presently running OS10.9.5 on a MacMini from 2013 because there are some expensive programs on there that I will lose when I update the OS. I now know I need to do that regardless. My question is: What OS version should I upgrade to for a secure version of Firefox and, MOST IMPORTANTLY... will my Comcast email account and bookmarks be carried into the upgraded Firefox browser? Thanks. a concerned Gary Bellucci

Asked by Gary B 10 months ago

Last reply by James 10 months ago

Which countries will Firefox VPN be available for selective test?

I understand that Firefox VPN will be out for test. However, it is not clear which countries it will be available from the article: https://support.mozilla.org/en-US/kb/… (read more)

I understand that Firefox VPN will be out for test. However, it is not clear which countries it will be available from the article:

https://support.mozilla.org/en-US/kb/use-ip-concealment-in-firefox

How is it planned?

Asked by wxie 3 weeks ago

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I have an ad that keeps opening the website for it every second.

I have a website that keeps opening every second, opening multiple tabs and will knock me out of what I am doing. How can I I block this website? I am not interested in… (read more)

I have a website that keeps opening every second, opening multiple tabs and will knock me out of what I am doing. How can I I block this website? I am not interested in it and have never signed up for information from it.

Asked by tsiegle122100 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

Scammer Security Breach

When I opened my computer this morning, it said Firefox crashed. Yesterday, I was scammed by a scammer claiming to be from Microsoft who had me do many things on my comp… (read more)

When I opened my computer this morning, it said Firefox crashed. Yesterday, I was scammed by a scammer claiming to be from Microsoft who had me do many things on my computer to remove a virus that wasn't there. Instead, I suspect he may have access to my information now. So this morning after it said that Firefox had crashed, I asked to open a new Firefox session and things seemed to be normal. Please double check to make sure there is nothing wrong with my Firefox account and let me know. Thank You!

Asked by d.cfast 6 days ago

Last reply by jscher2000 - Support Volunteer 6 days ago