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  • Archived

Why does firefox have a white boarder on left and right sides on a 4k monitor when scalling is above 100%? (multi year problem....)

this has been a problem for multiple years. its caused me not to use my monitor at 4k because i love firefox but cannot stand a white bar on the side. im over this proble… (read more)

this has been a problem for multiple years. its caused me not to use my monitor at 4k because i love firefox but cannot stand a white bar on the side. im over this problem, it has not been fixed in several years (3+) with any update. Edge, Chrome, and Opera do not do this, only Firefox. I have tried standard, beta, nightly, and they all do the same thing. It is a firefox problem. Not windows, gpu driver, or anything else. Scaling above 100% should be just fine. I am ready to be done with Firefox as you guys don't seem to care about the problem at all. I have seen multiple posts on here about the same problem, and nothing gets done. Please fix this problem soon. I am ready to switch back to chrome -_-

Asked by Eprice1120 1 year ago

Last reply by WestEnd 1 year ago

  • Solved
  • Archived

spell check not working in BT Mail

There is no spell checker in the new BT Mail service. Bt Mail relies upon the users browser to supply spell checking. I have spell check enabled in my Fire fox browser bu… (read more)

There is no spell checker in the new BT Mail service. Bt Mail relies upon the users browser to supply spell checking. I have spell check enabled in my Fire fox browser but it does not work in the BT Mail when composing an email.

Asked by rodneyjamesford 1 year ago

Answered by McCoy 1 year ago

  • Archived

Firefox Sync account keeps logging me out

Starting within the past week, Firefox logs me out of Sync whenever I close it (and possibly also randomly when I don't log out). My bookmarks and passwords are still pre… (read more)

Starting within the past week, Firefox logs me out of Sync whenever I close it (and possibly also randomly when I don't log out).

My bookmarks and passwords are still present but I can't, for example, send/receive shared pages from other devices. "Send to another device" appears to work but doesn't actually send until I open the menu and "click here to sign in" (or whatever), then it *instantly* signs in.

I've never used a master password, and Privacy options are set to "Remember History". A couple times recently it's suddenly "forgotten" my device name, so my laptop shows up 4 or 5 times on other devices. I only recently was forced to switch to "stupid Windows 10" which is painful with only 2gb RAM, but I assume that's not related...

In "about:sync-log" there are plenty of "error-sync" log files (I'm not sure whether this is normal, or if there should be zero?)

Here my sync-errror file from today alone: https://pastebin.com/gsUb85tU -- ( potentially identifying data has been {**deleted**}. )

Asked by Rob 1 year ago

Last reply by hellosct1 1 year ago

  • Archived

How can customize the Mozilla "top sites" and make it look like Opera?

I'm trying to move away from Opera. Especially after the antivirus told me it was accessing my webcam on my laptop. I WANT to use Mozilla. However, I've become addicted… (read more)

I'm trying to move away from Opera. Especially after the antivirus told me it was accessing my webcam on my laptop. I WANT to use Mozilla. However, I've become addicted to the easy bars of "top sites" on the Opera main page, always there, the only bug is every 2 months or so, they add Booking.com and I have to delete it.

I'm having three issues in getting Mozilla to work for me:

1. The icons won't display after I put in the links, so half of them read as a blankish looking "A".

2. Mozilla keeps adding garbage I don't want, daily, in spades.

3. My sites are disappearing. WTF is the point of spending 1-2 hours tailoring my home page only to have it disappear?

I'd like to stop using Opera, but I want the convenience of what I use being front-paged and easy to see at a glance after I switch browsers. Granted, I don't need the myopically large icons of Opera, but something identifiable without scrutiny would be ideal. Is there a way to do this, or are we not there yet with Mozilla?

Asked by Antigone 1 year ago

Last reply by jscher2000 1 year ago

  • Solved
  • Archived

Trying to sign into a website, FF tries to download a dll and won't log in

On 7/9/19 when trying to sign into a website, which I've used for years, after I enter my credentials and click 'sign in' FF downloads "webgate.dll" and does not proceed.… (read more)

On 7/9/19 when trying to sign into a website, which I've used for years, after I enter my credentials and click 'sign in' FF downloads "webgate.dll" and does not proceed. I am able to successfully log in using Chrome or IE. I most recently accessed this website via FF last week - no changes to extensions since then.

Using FF Quantum 67.0.4 64 bit

Asked by brett611 1 year ago

Answered by jscher2000 1 year ago

  • Archived

Outlook email (https://outlook.live.com) does not open when logging in.

When logging in at https://outlook.live.com/mail/inbox there is no response from outlook. After deleting cookies and history it works again for one day. Then problem app… (read more)

When logging in at https://outlook.live.com/mail/inbox there is no response from outlook. After deleting cookies and history it works again for one day. Then problem appears again. In other browsers it works fine. In Firefox following add-ons have been installed: Ad-blocker, Ghostery. Disabling these did not have any effect.

Asked by MarionFirefox 1 year ago

Last reply by MarionFirefox 1 year ago

  • Solved
  • Archived

I can't import bookmarks from Edge

I've followed all instructions, exported my Edge bookmarks, but I just don't have any access to them from Firefox. I'll have to uninstall and continue with Edge until thi… (read more)

I've followed all instructions, exported my Edge bookmarks, but I just don't have any access to them from Firefox. I'll have to uninstall and continue with Edge until this feature is made available.

Asked by warn.jeremy 1 year ago

Answered by warn.jeremy 1 year ago

  • Archived

Restored tabs no longer have page description, only web address.

i have a lot of tabs & usually the tab restore works fine. in the last months it's had the slow script message, but after continuing has been ok, but sometimes hangs … (read more)

i have a lot of tabs & usually the tab restore works fine. in the last months it's had the slow script message, but after continuing has been ok, but sometimes hangs for over half an hour, where i force close firefox. one time after it just wouldnt start up again & after force closing, i clicked stop on one of the slow script messages & once it finally loaded the active page, all the inactive pages tabs were just the site, not the description (eg, youtube.com instead of Top 10 Funny Cat Videos, or facebook.com) hovering over the tab shows the address, but as in the case of youtube, not much help when it just shows the video filename code. once clicked & it becomes active, the tab shows the correct tab description & works as normal. but on restarting & restoring tabs, back to the same thing - only the active one shows correctly, all the rest only the site in the tab, not the description.

how can i fix it, or do i just have to go through all of my tabs?

Asked by andy229 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do I prevent the CTRL-F shortcut from engaging in full-screen mode?

When I want to search for something on a website, I hit CTRL-F which activates full-screen mode. I would like to know this shortcut can be reprogrammed to search for some… (read more)

When I want to search for something on a website, I hit CTRL-F which activates full-screen mode. I would like to know this shortcut can be reprogrammed to search for something within a page instead of activating full-screen. I tried searching this community and on-line for this information but could not find it. Thank you for your time. I use Mozilla FireFox 67.0.4.

Asked by mozilla_user_1341 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

tab and toolbar rendering not updating - frozen images of previously rendered things persist

Hi, I'm experiencing a problem with firefox rendering on the tab and toolbar. Everything looks normal on first launch of the browser, but as I navigate between websites, … (read more)

Hi, I'm experiencing a problem with firefox rendering on the tab and toolbar. Everything looks normal on first launch of the browser, but as I navigate between websites, open new tabs and reorder tabs everything that has been previously drawn on the tab and toolbar/searchbar persists, with new things being drawn over the top, overlapped (see image)

My OS info and some other perhaps relevant information

OS: Manjaro Linux x86_64

Kernel: 4.19.49-1-MANJARO

WM: i3 

Theme: Adapta-Nokto-Eta-Maia [GTK2], solarized-dark-gtk [GTK3]

Icons: Papirus-Adapta-Nokto-Maia [GTK2/3] 

What follows is a dump of warning messages that firefox sends to my console, once I start an instance of the browser from there:

```

(firefox:25470): Gtk-WARNING **: 18:10:34.946: Theme parsing error: a11y.css:27:13: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.946: Theme parsing error: a11y.css:38:20: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:73:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:74:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:75:18: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:88:18: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:89:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:103:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:104:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:154:31: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:197:30: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:198:28: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:202:30: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:203:28: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:235:43: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:249:27: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:250:35: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:266:37: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.947: Theme parsing error: a11y.css:289:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:34.948: Theme parsing error: a11y.css:392:14: not a number

(firefox:25470): Gtk-WARNING **: 18:10:34.948: Theme parsing error: a11y.css:392:14: Expected a string.

(firefox:25470): Gtk-WARNING **: 18:10:34.948: Theme parsing error: a11y.css:414:10: not a number

(firefox:25470): Gtk-WARNING **: 18:10:34.948: Theme parsing error: a11y.css:414:17: Using Pango syntax for the font: style property is deprecated; please use CSS syntax

(firefox:25470): Gtk-WARNING **: 18:10:40.044: Theme parsing error: gtk.css:26:27: The style property GtkWidget:link-color is deprecated and shouldn't be used anymore. It will be removed in a future version

(firefox:25470): Gtk-WARNING **: 18:10:40.044: Theme parsing error: gtk.css:27:35: The style property GtkWidget:visited-link-color is deprecated and shouldn't be used anymore. It will be removed in a future version

(firefox:25470): Gtk-WARNING **: 18:10:40.044: Theme parsing error: a11y.css:6:29: The style property GtkWidget:cursor-color is deprecated and shouldn't be used anymore. It will be removed in a future version

(firefox:25470): Gtk-WARNING **: 18:10:40.044: Theme parsing error: a11y.css:8:30: The style property GtkWidget:focus-padding is deprecated and shouldn't be used anymore. It will be removed in a future version

(firefox:25470): Gtk-WARNING **: 18:10:40.044: Theme parsing error: a11y.css:9:33: The style property GtkWidget:focus-line-width is deprecated and shouldn't be used anymore. It will be removed in a future version

(firefox:25470): Gtk-WARNING **: 18:10:40.044: Theme parsing error: a11y.css:10:35: The style property GtkWidget:focus-line-pattern is deprecated and shouldn't be used anymore. It will be removed in a future version

(firefox:25470): Gtk-WARNING **: 18:10:40.044: Theme parsing error: a11y.css:12:33: The style property GtkMenu:horizontal-padding is deprecated and shouldn't be used anymore. It will be removed in a future version

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:13:31: The style property GtkMenu:vertical-padding is deprecated and shouldn't be used anymore. It will be removed in a future version

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:19:31: The style property GtkButton:default-border is deprecated and shouldn't be used anymore. It will be removed in a future version

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:27:13: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:38:20: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:73:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:74:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:75:18: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:88:18: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:89:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:103:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:104:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:154:31: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:188:37: The style property GtkMenuItem:horizontal-padding is deprecated and shouldn't be used anymore. It will be removed in a future version

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:197:30: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:198:28: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:202:30: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:235:43: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.045: Theme parsing error: a11y.css:249:27: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.046: Theme parsing error: a11y.css:250:35: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.046: Theme parsing error: a11y.css:266:37: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.046: Theme parsing error: a11y.css:267:35: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.046: Theme parsing error: a11y.css:289:19: The :insensitive pseudo-class is deprecated. Use :disabled instead.

(firefox:25470): Gtk-WARNING **: 18:10:40.046: Theme parsing error: a11y.css:392:14: not a number

(firefox:25470): Gtk-WARNING **: 18:10:40.046: Theme parsing error: a11y.css:392:14: Expected a string.

(firefox:25470): Gtk-WARNING **: 18:10:40.046: Theme parsing error: a11y.css:414:10: not a number

(firefox:25470): Gtk-WARNING **: 18:10:40.046: Theme parsing error: a11y.css:414:17: Using Pango syntax for the font: style property is deprecated; please use CSS syntax

``` The warnings continue after this, but the full dump is too long for this textbox - it just repeats the same messages.

Asked by alex.lemony 1 year ago

Last reply by alex.lemony 1 year ago

  • Archived

can't exit reader view in windows 10

I seem to be stuck in reader view.and can not figure how to get pack to a normal view .The first image is Firefox. Second image is the same sight in Internet Explorer … (read more)

I seem to be stuck in reader view.and can not figure how to get pack to a normal view .The first image is Firefox. Second image is the same sight in Internet Explorer

Asked by Bob 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My laptop knows my Firefox password, and opens it fine, but I can't remember it and can't figure out how to sync a new phone without losing my bookmarks, etc.

Somehow, my computer knows my Firefox password. But it has been so long since I've needed to know it, I've forgotten it. Firefox was synced to my phone. My phone died and… (read more)

Somehow, my computer knows my Firefox password. But it has been so long since I've needed to know it, I've forgotten it. Firefox was synced to my phone. My phone died and I have a new one. (Actually, I just installed a new custom rom on my rooted phone). How do I sync it without knowing my password? Or how can I get my laptop to tell me the password for Firefox that it clearly knows? I'd rather not lose my bookmarks and numerous account passwords.

Asked by naturedoctor 1 year ago

Last reply by naturedoctor 1 year ago

  • Solved
  • Archived

How can I permanently turn off mozilla's "new version" pop-up window

A couple versions ago, a pop-up persistantly, annoyingly, INSISTS on popping up regularly when I'm trying to use the browser. How can I permanently turn off mozilla's "ne… (read more)

A couple versions ago, a pop-up persistantly, annoyingly, INSISTS on popping up regularly when I'm trying to use the browser. How can I permanently turn off mozilla's "new version" pop-up window. Pop-ups should aready be disabled. I've gone into about:config and tried all the settings that seem to be relevent.

This is about annoying enough to start shopping for other browsers.

Asked by Firefox Sync 1 year ago

Answered by cor-el 1 year ago

  • Archived

path cookies file on private mode

On non private mode, cookies stores on cookies.sqlite. But how private mode do? where is the path file of cookies stores while browsing in private mode or incognito? on r… (read more)

On non private mode, cookies stores on cookies.sqlite. But how private mode do? where is the path file of cookies stores while browsing in private mode or incognito? on ram memory? after check on response header and request header some website via developer tools->network, I found that web stores cookies even on private mode. Yes it is true, when we close the browser, the cookies is gone. But, I need to know where path file the cookies is stored in private mode, for security reason. thank you very much.

Asked by gabriel_14 1 year ago

Last reply by gabriel_14 1 year ago

  • Archived

Amazon assistant won't download

I have updated Firefox to v68 but I am still unable to download or install Amazon Assistant. I still get the error message saying 'the add-on could not be downloaded be… (read more)

I have updated Firefox to v68 but I am still unable to download or install Amazon Assistant. I still get the error message saying 'the add-on could not be downloaded because of a connection failure'. What can I do about this?

Asked by BobScott 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

I have multiple gmail accounts, but FireFox always remembers just one of them

How can I make FIrefox forget the gmail account it keeps wanting to come back to. I just want it (like chrome) to remember the last one I signed in to, not some arbitrary… (read more)

How can I make FIrefox forget the gmail account it keeps wanting to come back to. I just want it (like chrome) to remember the last one I signed in to, not some arbitrary one of them (that does not seem to change)

Asked by Peter Kellner 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

When I am at website https://poczta.o2.pl works fine, but when I am logging to my mail, website is not loading, only few rows of text is displayed.

I tried cleaning cache, cookies, history - nothing works. In attachments I am sending how it looks. On logging page all is ok (second picture).

Asked by Indoctrine 1 year ago

Last reply by cor-el 1 year ago