Showing questions tagged: اعرض كل الأسئلة
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I had to have my computer reset and my Windows reloaded. Now Mozilla Firefox is not set up like I had it originally.

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names u… (read more)

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names under the address bar with the Other bookmarks folder at the end. I can't even get rid of "Finish Setup" which is the last one shown. How do I do find where the toolbar is hidden and get it to show? Once I do find it, how can I add my favorite items to the toolbar? I even had ask a question online to find out how to restore my most recent bookmark which was backed up in the documents folder on my computer. Any suggestions would be very helpful. I don't like the way Mozilla Firefox looks now. It isn't as easy to use. I have included what the top of page looks like now. I am sorry I didn't think to keep one of how it used to be.

Asked by Mitzee 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

Lost bookmarks and can't star websites

As of a few days ago all my bookmarks disappeared and I can't save anything to bookmarks nor can I type a couple letters of frequently used websites and the url automatic… (read more)

As of a few days ago all my bookmarks disappeared and I can't save anything to bookmarks nor can I type a couple letters of frequently used websites and the url automatically comes up. Jenny

Asked by Jennifer Thompson 6 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Bookmarks

I restarted Firefox and noticed my toolbar book marks were missing. In further inspection, I noticed all my bookmarks over many years are missing. This is obviously a dis… (read more)

I restarted Firefox and noticed my toolbar book marks were missing. In further inspection, I noticed all my bookmarks over many years are missing. This is obviously a disaster. What happened? Is there way to recover this information?

Asked by joe12 5 months ago

Last reply by shagedorm 2 months ago

Open Recently Closed Tabs

Hello, I recently had 20+ tabs open in Firefox. I moved 1 tab of the 20 to be a separate page and closed the other tabs. Now I am unable to re-open the other tabs through… (read more)

Hello, I recently had 20+ tabs open in Firefox. I moved 1 tab of the 20 to be a separate page and closed the other tabs. Now I am unable to re-open the other tabs through the 'Recently Closed Tab' feature. That feature only shows a few new tabs I opened on the separate page. Is the only option to painstakingly search through history over several months to re-open several tabs I had open for several months? Thank you the feedback, Ken

Asked by kend_smyth 5 months ago

Last reply by kend_smyth 5 months ago

Bookmarks

Something or somebody emptied my bookmarks. I tried the import/restore routine but was told that Firefox "was unable to process the backup file." I also tried System Rest… (read more)

Something or somebody emptied my bookmarks. I tried the import/restore routine but was told that Firefox "was unable to process the backup file." I also tried System Restore without success. Can you help me? I don't want to leave Firefox, but the problem reoccurs, which is maddening and time-wasting. Thanks, Bruce Berckman

Asked by berckman 2 months ago

Last reply by Konstantina Papadea 2 weeks ago

how do I restore my bookmarks

I just transferred my data from an old computer with Windows 10 and now have Windows 11 on my new computer with a new version of firefox as my browser. How do I restore … (read more)

I just transferred my data from an old computer with Windows 10 and now have Windows 11 on my new computer with a new version of firefox as my browser. How do I restore my bookmarks?

Asked by cetera9 3 months ago

Last reply by roptm.nv 3 months ago

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Synced new computer

Synced my new computer, received bookmark toolbar and 10 year old bookmarks from when i switched from interent explorer, but all my more recent bookmarks and bookmark fol… (read more)

Synced my new computer, received bookmark toolbar and 10 year old bookmarks from when i switched from interent explorer, but all my more recent bookmarks and bookmark folders are still missing on the new computer. Also didn't seem to transfer passwords and autofill info.

Asked by hrlychrly1 6 months ago

Answered by hrlychrly1 6 months ago

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Firefox Update wipes out all my Extensions

In my Win 10 PC, Firefox has been set to update automatically as it is recommended. 136.0.2 (64-bit) is the most recent one that updated automatically. Now all my exten… (read more)

In my Win 10 PC, Firefox has been set to update automatically as it is recommended.

136.0.2 (64-bit) is the most recent one that updated automatically.

Now all my extensions have been wiped out, my workspace changed.

That is such a breach of integrity, and a lack of respect for the user, and his carefully set up work environment, when an Auto-Update just molests my work environment. And then I have to take out hours from my busy routines, to devote to restoring everything to how it was.

There is no rollback feature for Updates, esp when Updates do the havoc they do.

There is no proper Session Management, and a standard protocol for saving, aggregating sessions across different installs, rollbacks, etc, and having the most updated, and complete one, where the onus is on the user not losing data.

Now I have to go hunt around for the past profiles, and name the present one as old, and hope that Firefox functions with integrity, and completeness to restore my whole work environment from the last profile. I'll of course be losing whatever work I happened to do in the new profile now. One never knows how complete these profiles are to reconstruct things exactly the way they were.

Strange. I always believe that stability, and integrity, and a dedication towards that on behalf of the user would be the primary goal. Now it's all about chasing something else, some bells and whistles, and faster performances, and throwing stability, and data integrity under the bus.

Asked by Shrikant Shrinivas 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

BookMarks all have disappeared

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it… (read more)

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it should in the help instructions. I do still have my Bookmarks tab on my tool bar. When I click on it I get a pull down menu, which does have a Manage BookMarks bar. However it is not at the bottom of my pull down menu, but at the top. When I click on the Manage BookMarks bar, instead of getting an Import and Backup Button, my pull down menu disappears, so I can not select Restore to use to get dated backups.

In the same way, I can not create new Bookmarks. When I click on Bookmark Current Tab, instead of getting the white box to enter instructions, the pull down menu disappears, just as it does when I click on Manage Bookmarks. I have never had this problem with Firefox before in all the years I have used it. I have no idea what has happened.

Asked by mintor2 3 months ago

Last reply by NoahSUMO 3 months ago

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Tabs from another device

Hi, I switched to a new phone recently, and wasn't able to outright sync all of my open tabs from the old device. It was, however letting me access them from the tab menu… (read more)

Hi, I switched to a new phone recently, and wasn't able to outright sync all of my open tabs from the old device. It was, however letting me access them from the tab menu on my new device, so it wasn't a big deal.

Now I can't see the other phone in the tab menu, just the sync from my PC. I don't have the old phone anymore, because it was a trade in for my current device.

Is there any way to get my old tabs back? The sync must have timed out, because there was no activity for a period of time. I have Firefox synced on all of my devices.

Thank you.

Asked by pt7934 8 months ago

Last reply by jonzn4SUSE 8 months ago

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Missing Window

Today I needed to reboot my browser, and did so they same way i've done countless times before, but when I restarted it only 10 of the 11 windows I had open before closin… (read more)

Today I needed to reboot my browser, and did so they same way i've done countless times before, but when I restarted it only 10 of the 11 windows I had open before closing it were in the "Recently closed windows" section of "History".Please tell me there's some way to recover that window.I had a lot of tabs open in that window that I need back.Why would Firefox just discard it like this?Like I said, i've done this so many times without an issue.

Asked by Osiris3.0 5 months ago

Answered by Osiris3.0 5 months ago

Re-Opened to Tabs from a Month Ago - Help to Recover Last Session Post-Crash

My laptop unexpectedly closed Firefox after it crashed and upon a restart I re-opened Firefox, which normally restores all my open windows/tabs from the very last session… (read more)

My laptop unexpectedly closed Firefox after it crashed and upon a restart I re-opened Firefox, which normally restores all my open windows/tabs from the very last session no problem whenever it force quits due to laptop crashes. But this time when opening, it restored windows/tabs from almost a month ago. I closed Firefox and checked the sessionstore-backups folder: - the recovery-backup files are from the session date I just re-opened with old tabs - the previous.jsonlz4 file is from about a month ago and seems to be the reference point used when restoring tabs rather than my actual last session

Is there any other file or method I could use to recover my actual prior session tabs before it crashed?

I have not re-opened Firefox since quitting the browser after seeing it restored the old tabs.

Thank you in advance!

Asked by Josh 2 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

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Recovering tabs on new computer.

I had to replace my motherboard and the new one would not boot from my old D-drive. I've been carrying my world forward since 1993 and am retired and so I figured it mig… (read more)

I had to replace my motherboard and the new one would not boot from my old D-drive. I've been carrying my world forward since 1993 and am retired and so I figured it might be a good time to start over, just bringing the stuff I still need or want. (I have data disks for non-program related stuff, so that part is easy.) I've carried my FireFox profile and tabs from one installation to another before, so I didn't figure it would be a problem. Wrong.

I have copied my old profile into the new FireFox installation on the fresh new install of Windows 11 and everything came just fine - except I cannot recover my old tabs. There is supposed to be a Restore Tabs or Recover Tabs or some such selection in the History menu, but it is not there. It is not in the history library. It is not anywhere to be found.

So how do I restore my old tabs?

Thanks,

--Brian

Asked by BrianGodfrey 7 months ago

Last reply by Mutaz Awad 7 months ago

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Restoring bookmark backup from previous cloud save

Hello! Recently I experienced some massive issues with my pc and it needed service, it was uncovered that my drives crashed and the data is gone, they tried to restore it… (read more)

Hello! Recently I experienced some massive issues with my pc and it needed service, it was uncovered that my drives crashed and the data is gone, they tried to restore it but its all corrupted therefore I cant get my bookmarks back in file form.

My account was synched so all my bookmarks surely are in cloud, today I got the pc back from repair, but my account only syncs bookmarks from the spare pc I used during the repair time and those bookmarks are outdated by two years, the pc which went under repair does pop up in the logged in devices list, so all the bookmarks that were there gotta be stored in the cloud, can you help me recover them?

Best regards Sarah

Asked by felufe 8 months ago

Last reply by felufe 8 months ago

some of my shortcuts are missing this morning

Some of my shortcuts were missing on Firefox when I started my laptop this morning. I tried restarting my computer but that didn't help. I really don't know what topic fi… (read more)

Some of my shortcuts were missing on Firefox when I started my laptop this morning. I tried restarting my computer but that didn't help. I really don't know what topic fits best. I am not at all tech savvy when it come to computers.

Asked by nancy r 5 months ago

Last reply by Denys 1 month ago

Lost passwords after Windows 11 upgrade

Hello, Several passwords were saved by Firefox. They are only saved locally ( no sync with Mozilla account). I recently upgraded my laptop from Windows 10 to Windows 11.… (read more)

Hello,

Several passwords were saved by Firefox. They are only saved locally ( no sync with Mozilla account). I recently upgraded my laptop from Windows 10 to Windows 11. Since the upgrade, no password is available in "Saved Password" section. I checked my profile and I can find logins.json file ( with all encypted logins and passwords) and key4.db file. I suppose my passwords cannot be decrypted as they were encrypted with Windows 10.

Is there a way to recover my passwords?

Asked by Abdelaziz 34 1 month ago

Last reply by Abdelaziz 34 1 month ago