Showing questions tagged:

How do I recover data from a deleted profile?

I deleted a profile not knowing it would delete everything I had. How can I undo it? I didn't want Firefox Profiles, it was forced. I deleted it, and everything just got … (read more)

I deleted a profile not knowing it would delete everything I had. How can I undo it? I didn't want Firefox Profiles, it was forced. I deleted it, and everything just got deleted. Can someone please help revert this? Thanks.

Solved 1 1 110

How do I get my Bookmarks Back after FireFox was updated to 153?

My FireFox was updated to version 153 and all of my bookmarks are gone. I tried to restore them in Manage Bookmarks. But when i click on 'Import and Backup', then 'Rest… (read more)

My FireFox was updated to version 153 and all of my bookmarks are gone. I tried to restore them in Manage Bookmarks. But when i click on 'Import and Backup', then 'Restore', then click on 'choose file' nothing happens. I navigated to the directory "bookmarkbackups" and I can see several backups, one dated 08/06/2026. But how do I get Manage Bookmarks to see that file?

I tried to bookmark a current tab and it does not show up under Bookmarks. why can't I set a new bookmark? Are these issues related?

I'm on Windows 10.

For the Troubleshooting data, I manually open about:support and clicked on 'Copy text to Clipboard'. Then pasted that into the box below.

Solved 4 1

Lost all bookmarks, saved passwords,

What happened, All my important bookmarks are missing. I have had to log into every account I have, No saved passwords. Really upset. I need help to restore all this i… (read more)

What happened, All my important bookmarks are missing. I have had to log into every account I have, No saved passwords. Really upset. I need help to restore all this information that I need

Open 5 1 120

Bookmarks stopped working

My bookmarks have stopped working. When I went to Edit Bookmark I found they are all empty. I can create a new bookmark as usual, but I have over 300 bookmarks that no lo… (read more)

My bookmarks have stopped working. When I went to Edit Bookmark I found they are all empty. I can create a new bookmark as usual, but I have over 300 bookmarks that no long function that are very important to my work. Is there any way I can possibly restore them, as my work depends on them?

Solved 2 1 170

Where are my favorites and my extensions? How do I get them back?

Honestly, I don't know that "topic" best describes my situation. I am not a "techy" and should not be required to be a "techy" to be able to use Firefox and have it not c… (read more)

Honestly, I don't know that "topic" best describes my situation. I am not a "techy" and should not be required to be a "techy" to be able to use Firefox and have it not create terrible problems for me.


Where did my favorites and extensions and homepage go? I clicked "refresh" since you, Firefox, RECOMMENDED THAT I CLICK "REFRESH," and

EVERYTHING IS GONE.


Where is EVERYTHING? I cannot get it back and do not have anything saved. I trusted you. There is no Firefox folder saved to my desktop. There is NOTHING. I have simply lost about 50 FAVORITES PAGES that I NEEDED.


This is disgusting and a betrayal. Firefox? Never again.

Open 2 1 50

Suddenly my profile all my bookmarks and all my saved passwords disappeared, replaced by a new profile default-release.

Yesterday, possibly related to updating to version 148, my profile completely disappaered. My old profiles are not visible under about:profiles, but are present on disk. … (read more)

Yesterday, possibly related to updating to version 148, my profile completely disappaered. My old profiles are not visible under about:profiles, but are present on disk. They can not be imported with firefox -P. How do I get my profile data back?

Open 3 1 110

Lost Backups

I recently had to do a hard reset on my Windows 11 PC. When I reinstalled Firefox, tried to retrieve my bookmarks, they are not there. Is there anyway to retrieve those… (read more)

I recently had to do a hard reset on my Windows 11 PC. When I reinstalled Firefox, tried to retrieve my bookmarks, they are not there. Is there anyway to retrieve those book marks from 6 months ago?

V

المُؤرشفة 1 100

Is there any way yet to recover our Bookmarks in firefox? This makes FF sorta useless for many of us.

Like many people apparently, firefox on most of my gadgets has erased all my bookmarks (including the usual backups). I'm trying to recover with other browsers, but in t… (read more)

Like many people apparently, firefox on most of my gadgets has erased all my bookmarks (including the usual backups). I'm trying to recover with other browsers, but in the meantime, I'm curious about whether there's a succssful way to recover it. Replacing "Bookmarks" with a history of my requests isn't nearly the same thing. ;-)

المُؤرشفة 1 139

Bookmarks

After last night's (6/22) update, my bookmarks have disappeared. Also, will not allow me to add bookmark. What's up? Can bookmarks be recovered?

المُؤرشفة 3 230

passwords

Apparently my system was upgraded overnight. I was able to login with my google password but that is the only one listed in my password storage. How do I get them all b… (read more)

Apparently my system was upgraded overnight. I was able to login with my google password but that is the only one listed in my password storage.

How do I get them all back?

المُؤرشفة 1 150

deleted bookmarks

Hello, my wife recently broke her computer, so I bought a new one and gave her my old one. Yesterday she deleted a lot of my bookmarks, which are no longer available on m… (read more)

Hello, my wife recently broke her computer, so I bought a new one and gave her my old one. Yesterday she deleted a lot of my bookmarks, which are no longer available on my account. Is there any way to retrieve them?

Thanks, Neal

المُؤرشفة 1 220

Closed tabs

Firefox updated last night and all of my tabs closed and will no longer open. They've always restored, even when I restarted my computer.

المُؤرشفة 1 390

Profile Deleted?

I restarted my computer and Firefox has deleted my profile, including all bookmarks, settings, history, and add-ons. I had to make a new account using this email and goog… (read more)

I restarted my computer and Firefox has deleted my profile, including all bookmarks, settings, history, and add-ons. I had to make a new account using this email and google account which is the same email and google account I had on my old profile. Is there any way to retrieve my old profile?

المُؤرشفة 1 180