Showing questions tagged: اعرض كل الأسئلة
  • المُؤرشفة

Videos autoplaying even with all the new settings

Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen … (read more)

Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen shot attached - a couple of weeks ago when they suddenly started auto playing and that solved the issue, but now I am back to square one. Even when I have ensured that the autoplay option is changed in the preferences section they are still auto-playing. Any suggestions please as this is driving me crazy!

Thanks in advance for your help. It is much appreciated.

Asked by KezzerN 2 years ago

Last reply by cor-el 2 years ago

  • المُؤرشفة

firefox won't launch in Windows 7 after update

Since the last update to Firefox 65, it won't launch on my Windows 7 64 bit. It shows in the running process. I've gone through all the forums and helps. I've checked com… (read more)

Since the last update to Firefox 65, it won't launch on my Windows 7 64 bit. It shows in the running process. I've gone through all the forums and helps. I've checked compatibility, cleared out my allowable programs and re-entered, checked my Windows defender, plus everything else I could find. It would not open in safe mode although I tried something once (no idea what) and it did open briefly to save my bookmarks but then I couldn't get out or back in. I'm at a loss what to do at this point and I really like Firefox. I'm not savvy with computers but I know some and can follow directions. Firefox worked fine until the update and nothing has changed on my computer since that point except downloading Chrome to have a browser.

Asked by Suiterain 2 years ago

Last reply by FredMcD 2 years ago

  • المُؤرشفة

Firefox has stopped working and now it says your forefox profile cannot be loaded it may be missing or inaccessible

Firefox has stopped working and now it says your "firefox profile cannot be loaded it may be missing or inaccessible" every time I go to open it. I have uninstalled it a… (read more)

Firefox has stopped working and now it says your "firefox profile cannot be loaded it may be missing or inaccessible" every time I go to open it. I have uninstalled it and re-installed it but it is still saying the same thing

Asked by mozilla21 5 years ago

Last reply by FredMcD 5 years ago

  • المُؤرشفة

Firefox Lockwise says I have 158 saved logins, but when I select "Logins and Passwords" nothing shows up

I have searched every support post that has anything remotely to do with my problem. I have tried booting in safe mode, downloading Firefox ESR and performing folder acro… (read more)

I have searched every support post that has anything remotely to do with my problem. I have tried booting in safe mode, downloading Firefox ESR and performing folder acrobatics with key3 and key4 files, I have disabled my anti-virus software. To no avail.

This morning, I was forced to log back in to my Firefox Browser "due to security reasons" and when I did all of my logins and passwords were gone. if I go to about:protections and scroll to the bottom of the page, Firefox Lockwise tells me that I have 158 passwords saved securely. But if I go to Logins & Passwords, there are only the 5 passwords that I have saved today since the issue began.

I NEED HELP!!!!!

Asked by tjwilson1987 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

"Unable to process the backup file"

I deleted my entire partition firefox was installed on, and lost mybookmarks, passwords,... . i had this firefox account but nothing recovered by sign in but extensions. … (read more)

I deleted my entire partition firefox was installed on, and lost mybookmarks, passwords,... . i had this firefox account but nothing recovered by sign in but extensions. so i used some recovery app and found my last -deleted- firefox files and folders (/appdata/roaming/..../profile/...), but i cant introduce/change/swap these files to my new firefox. what should i do to recover my lost data?

Asked by keivanfar.mohsen 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

how to regain lost bookmarks

After recent Windows or Firefox update, which was quoted to take a few minutes, but lasted all day So I turned off computer at night, in morning, I was able to log in, b… (read more)

After recent Windows or Firefox update, which was quoted to take a few minutes, but lasted all day So I turned off computer at night, in morning, I was able to log in, but screen was blank Took computer to repair shop, who said it was working OK, but when switched on it automatically logged me in as administer After many attempts, I managed to swap user to my own login, only to find lost of apps missing Plus Firefox was missing I had to reinstall, but that meant No bookmarks and No passwords saved

Is there any way I can regain those lost bookmarks and add them to the new updated version of Firefox? As to the saved passwords, I will need to replace them all with new passwords, unless they can be regained too?

Asked by Old69 3 years ago

Last reply by FredMcD 3 years ago

  • المُؤرشفة

I am getting the missing profile error in the latest Firefox Quantum but can't fix it

I suddenly started getting the error "Your Firefox profile cannot be loaded. It may be missing or inaccessible.". I followed the directions for removing the .ini file (I'… (read more)

I suddenly started getting the error "Your Firefox profile cannot be loaded. It may be missing or inaccessible.". I followed the directions for removing the .ini file (I'm on Mac OS High Sierra). But the problem didn't go away.

I tried using the Firefox Profile Manager. It does launch the profile manager window where there were no profiles. I created a new profile. It then opened Firefox. I could use it ok. But then I closed Firefox and re-opened it and got the error again.

Here is what shows up in my console window when I run the profile manager:

MacBook-Pro-2:me$ sudo /Applications/Firefox.app/Contents/MacOS/firefox-bin -P MacBook-Pro-2:me$ 2017-11-30 14:27:41.594 plugin-container[8508:15019641] *** CFMessagePort: bootstrap_register(): failed 1100 (0x44c) 'Permission denied', port = 0xb943, name = 'com.apple.tsm.portname' See /usr/include/servers/bootstrap_defs.h for the error codes. 2017-11-30 14:27:57.203 plugin-container[8524:15021634] *** CFMessagePort: bootstrap_register(): failed 1100 (0x44c) 'Permission denied', port = 0xae3f, name = 'com.apple.tsm.portname' See /usr/include/servers/bootstrap_defs.h for the error codes. 2017-11-30 14:28:11.580 plugin-container[8533:15023234] *** CFMessagePort: bootstrap_register(): failed 1100 (0x44c) 'Permission denied', port = 0xc23f, name = 'com.apple.tsm.portname' See /usr/include/servers/bootstrap_defs.h for the error codes.

I can't get this browser to work at all! Is there a way to completely uninstall and start over?

Asked by emergingdzns 3 years ago

Last reply by andrewjohnstrong 3 years ago

  • المُؤرشفة

Firefox & Thunderbird installed on D drive which died. Reinstallation on C drive - 'profile cant be found', both programs

I had Firefox and Thunderbird installed the D drive. The D drive died. I try to reinstall on the C drive and it installs but when run says that the profile is not availab… (read more)

I had Firefox and Thunderbird installed the D drive. The D drive died. I try to reinstall on the C drive and it installs but when run says that the profile is not available (same for both programs). I have deleted all reference to mozilla in user>appdata and the same happens. Tried running "firefox -p", with the same resulting message. Back to Opera?

Asked by gary-a 4 years ago

Last reply by user1378671 4 years ago

  • المُؤرشفة

How can can't find profile error be fixed in 57? the published fixes do not work.

With version 57 the profile is there an available. Made a new profile and it's there, but profile message continues to appear on screen changes. Installed version 56, s… (read more)

With version 57 the profile is there an available. Made a new profile and it's there, but profile message continues to appear on screen changes. Installed version 56, same problem. Installed version 55 and the issue no longer appears but now firefox nags me about the version being old.

Asked by vansyckel 3 years ago

Last reply by cor-el 3 years ago

  • المُؤرشفة

Firefox user profile lost (AD roaming profiles)

Hello, I'm having problem with Firefox on one laptop. All computers in company are connected to domain (Active Directory), and are using roaming profiles, to roam user pr… (read more)

Hello, I'm having problem with Firefox on one laptop. All computers in company are connected to domain (Active Directory), and are using roaming profiles, to roam user profiles within computers in company. Laptops are using roaming profiles + offline files (so users can access their files, when not connected to company network). The problem occurs when user is connected to company network and is using Firefox, then hibernate computer (it doesn't matter if Firefox is on/off) and run computer on home WiFI network (or with no network) - Firefox is losing all settings including history & bookmarks. The strange thing is - that on other laptops Firefox is working properly (no matter on which network user is connected). I've tried new system install + connecting laptop to domain but problem is still exist.

Asked by fisz 6 years ago

Last reply by FredMcD 6 years ago

  • المُؤرشفة

Firefox will not load

I've been using Firefox a long time. Never any problem until immediately after the last automatic update procedure today. Now the application will not load. Instead, I o… (read more)

I've been using Firefox a long time. Never any problem until immediately after the last automatic update procedure today. Now the application will not load. Instead, I only get an error message "Profile Missing..." (see attached screen shot) I tried downloading the latest version from Mozilla and re-installing. It did not resolve the issue. I still got the same error message.

Computer info: Apple Mac Pro 2009 running OS 10.11.6 El Capitan.

Asked by Keyless 2 years ago

Last reply by FredMcD 2 years ago

  • المُؤرشفة

missing profile

How do I get Firefox to recognize the profile that is in my Library on a Mac? I didn't touch it; did nothing to it, but when I tried to open Firefox it suddenly was missi… (read more)

How do I get Firefox to recognize the profile that is in my Library on a Mac? I didn't touch it; did nothing to it, but when I tried to open Firefox it suddenly was missing. And your Help system HAS WAY TOO MUCH INFORMATION IT SO AS TO BE NOTHING BUT CONFUSING. I AM NOT A CODE JOCK OR A WEB DEVELOPER OR SOMETHING. END RESULT: YOUR HELP SYSTEM IS USELESS!!!!!!!! I even tried deleting my current Firefox and downloading a fresh app. SAME THING! Please answer back with a REAL person, not some canned menu of HUNDREDS OF OPTIONS. Or, I will simply not touch anything from Mozilla again. Now that is SIMPLICITY!!!!

Asked by northphysicsgroup 6 months ago

Last reply by HawkEye 1 month ago

  • المُؤرشفة

Mozilla cannot find my profile and not run

I had several problems to begin with 1.I booted up my PC and tried to boot up Mozilla. The Browser asked me to refresh or go to safemode. I dont want to be in safemode so… (read more)

I had several problems to begin with

1.I booted up my PC and tried to boot up Mozilla. The Browser asked me to refresh or go to safemode. I dont want to be in safemode so I refreshed firefox.Once it was done refreshing it opened,closed and asked again to refresh firefox. I kept doing this infinetly. 2.I decided to reinstall firefox, so I did. I also wanted my previous profile folder back so I can regain my bookmarks, passwords,tabs and extensions. It did not work. 3. So now everytime I try to open Mozilla Firefox it says "Your Firefox profile cannot be loaded. It may be missing or inaccessible". I tried reinstalling again and it did not work.I wanted to try profile editor and such but I get the same error message everytime and I cannot open or fix Firefox in any way. Solutions?


edit: added a space after the periods . as it was making links and harder to read.

Asked by Christt 6 years ago

Last reply by FredMcD 6 years ago

  • المُؤرشفة

firefox profile cannot be loaded

I am not very computer literate. I have been going around and around with this for hours. I can't open firefox. I just get the message. I re installed firefox and see … (read more)

I am not very computer literate. I have been going around and around with this for hours. I can't open firefox. I just get the message. I re installed firefox and see a folder of "old firefox data" on the desktop, but I can't figure out what to do from the different articles about this. I just go around an around.

Asked by 123Rhodes 5 years ago

Last reply by cor-el 5 years ago

  • المُؤرشفة

Once I update firefox browser to new version I'm getting "Your Firefox profile cannot be loaded. It may be missing or inaccessible." error.

Hi, I got several version updates from Firefox, Once it is updated every time I open firefox I get "Your Firefox profile cannot be loaded. It may be missing or inaccessib… (read more)

Hi,

I got several version updates from Firefox, Once it is updated every time I open firefox I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible." error popup. After clicking OK button two to three times firefox will get opened and If I try to open a new tab or enter website URL this popup appears again and until I click OK it doesn't allow me to do anything on the browser. I tried all the articles steps to fix this but none worked. At last, I downgraded version to 48 and this error doesn't appear.

Asked by PriyanKugan 3 years ago

Last reply by FredMcD 3 years ago

  • المُؤرشفة

Firefox updated to latest version and everything is gone. How can I restore?

This is not the first time either! My bookmarks are gone, my previous session is gone and I cant remember the pages I had open, my search engine that I want to add, and h… (read more)

This is not the first time either!

My bookmarks are gone, my previous session is gone and I cant remember the pages I had open, my search engine that I want to add, and have always had, doesnt come up on their pages except as a theme, which I dont want... I am really really pissed that this keeps happening

I need all my stuff for my work and I have no idea what I had and its all gone...Likely 200 bookmarks for one thing and about 20 tabs

WTF! I need some help here to restore EVERYTHING I had. It was bad enough with this other add on nonsense and now this?

Asked by furfamilygirl 2 years ago

Last reply by cor-el 2 years ago

  • المُؤرشفة

Corrupted profile works only some times

I have a my Firefox profile and a copy of its folder. After a certain amount of time launching Firefox with this profile, the history and cookies are missing in the brows… (read more)

I have a my Firefox profile and a copy of its folder. After a certain amount of time launching Firefox with this profile, the history and cookies are missing in the browser, as well as some other preferences and data. What I do is that I close Firefox, delete the profile folder, duplicate the copy to a new copy and rename the original copy to match the profile folder name. The next time I launch Firefox history and cookies are here again. Then after 3 or 4 launches, they've disappeared again, so here I go again with the copies.

I don't know what causes the profile folder not to work after a few launches. One time the history was there again even after rebooting the computer, most of the time it disappears after a few hours (after a few relaunches of Firefox).

The profile originally became corrupted when I performed a cold shutdown of my computer while Firefox was open. I remember that when I booted again, my profile was well; it was at the next Firefox launch that the data was missing. I opened the sqlite files with the sqlite3 command line and they looked clean. Next time I launched Firefox the data was available again. I made a copy of the folder in case of, and there I am with the merry-go-round of copies.

Asked by SU001 5 years ago

Last reply by guigs 5 years ago