Showing questions tagged: اعرض كل الأسئلة
  • المُؤرشفة

"Unable to process the backup file"

I deleted my entire partition firefox was installed on, and lost mybookmarks, passwords,... . i had this firefox account but nothing recovered by sign in but extensions. … (read more)

I deleted my entire partition firefox was installed on, and lost mybookmarks, passwords,... . i had this firefox account but nothing recovered by sign in but extensions. so i used some recovery app and found my last -deleted- firefox files and folders (/appdata/roaming/..../profile/...), but i cant introduce/change/swap these files to my new firefox. what should i do to recover my lost data?

Asked by keivanfar.mohsen 1 year ago

Last reply by cor-el 1 year ago

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missing profile

How do I get Firefox to recognize the profile that is in my Library on a Mac? I didn't touch it; did nothing to it, but when I tried to open Firefox it suddenly was missi… (read more)

How do I get Firefox to recognize the profile that is in my Library on a Mac? I didn't touch it; did nothing to it, but when I tried to open Firefox it suddenly was missing. And your Help system HAS WAY TOO MUCH INFORMATION IT SO AS TO BE NOTHING BUT CONFUSING. I AM NOT A CODE JOCK OR A WEB DEVELOPER OR SOMETHING. END RESULT: YOUR HELP SYSTEM IS USELESS!!!!!!!! I even tried deleting my current Firefox and downloading a fresh app. SAME THING! Please answer back with a REAL person, not some canned menu of HUNDREDS OF OPTIONS. Or, I will simply not touch anything from Mozilla again. Now that is SIMPLICITY!!!!

Asked by northphysicsgroup 1 year ago

Last reply by HawkEye 11 months ago

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profile wont reinstall

As with others I can't find my old profile. I renamed it long ago as my primary profile and have updated firefox many times since. On Sat 8/14 I updated Sahara and my pr… (read more)

As with others I can't find my old profile. I renamed it long ago as my primary profile and have updated firefox many times since. On Sat 8/14 I updated Sahara and my profile won't reload, instead I'm getting a window claiming the profile is too old. I've been through and through the FAQs and am not enough of a successful user to get to the right folder to find a usable profile with my data still in tact. about:profiles, where I usually go now had 43 profiles in it including my previously renamed profile but that doesn't help. I refreshed ff without success. I tried to find help in the many profiles help pages that said click on this, copy this, click on the profile tab, go up one level and turn left and you lost me. Can anybody help me find my usable profile and simply explain how do I re-initiate it? Thanks.

Asked by veh_4_sale 11 months ago

Last reply by cor-el 11 months ago

  • المُؤرشفة

"Missing Profile" cannot even open Firefox

I am on Mac OS 10.13.6 and I cannot open Firefox and it says Profile Missing, and will not open. I don't care about any bookmarks or anything I just want to use Firefox a… (read more)

I am on Mac OS 10.13.6 and I cannot open Firefox and it says Profile Missing, and will not open. I don't care about any bookmarks or anything I just want to use Firefox as an alternative browser to Safari.

Asked by actionimages 1 year ago

Last reply by HawkEye 11 months ago

  • المُؤرشفة

Firefox needs a much better profile management system

The feedback page is useless and I don't see any way to contact Mozilla so this will probably go unviewed and be more of a rant but Firefox absolutely needs a much better… (read more)

The feedback page is useless and I don't see any way to contact Mozilla so this will probably go unviewed and be more of a rant but Firefox absolutely needs a much better profile management and back system. Particularly there should be a mandatory step to backup a current profile before updating. Today I updated Firefox not by choice, for some reason my PC decided that a single click was a double click. So the latest version created a brand new profile I assume because I already had Firefox open. I am beyond rage right now because I just spent the last half hour trying to find my correct profile in my user data because for some insane reason Firefox decided to create two new profiles.

I manually backed up my profile data but it's incredibly stupid that A) the profile naming is gibberish and B) I had to do that in the first place.8

Asked by njdev 11 months ago

Last reply by cor-el 11 months ago