Autofilled forms not recognized - recent occurrence

I am autofilling an ELSA payment portal. Firefox autofills the payment information correctly. But the program will not recognize the autofilled information and doesn't le… (read more)

I am autofilling an ELSA payment portal. Firefox autofills the payment information correctly. But the program will not recognize the autofilled information and doesn't let me process the payment. I then overwrite all my information and then it allows me to proceed with the payment. I have used the same procedure for years but as of this last week, the autofilled information is not recognized as I click the "Continue" button after the autofilled info is complete, and it won't work. The ELSA source (State of Wisconsin) person said it's a browser problem on my end. No. The online form autofills just fine. Can anyone help? Thanks. Jeff

Asked by guymadison 1 month ago

Last reply by zeroknight 1 month ago

Password Manager protection Security Flaw?

I am very surprised and somewhat disappointed that the Password manager protection does not sync across devices. I refer to thread:"Firefox Primary Password is different … (read more)

I am very surprised and somewhat disappointed that the Password manager protection does not sync across devices. I refer to thread:"Firefox Primary Password is different on my 2 PC's" in the archived Q&A section.

I love the Password manager and this is my main source to keep track of the 1000's of passwords we have to have to operate nowadays and they are easily accessible. It was always my issue that I felt they were very vulnerable as I had not turned on the Password protection due to bad past experience with not properly understanding the feature at first and being locked out of all my passwords or so it felt. I have now re-established this option and feel more secure(maybe foolishly). But, I believe there is a serious security flaw in Mozilla. I can understand that you offer the option to have different password on a per device basis. However I feel the implementation of this is very dangerous and can inadvertently expose all my passwords without my consent.

When I opened my new computer, I did set-up Firefox as my primary browser and enabled Syncing data. I made the foolish assumption that Syncing my password would offer me the same protection as the one I have on my main PC. I was surprised not to be asked for my main password when opening the browser nor do I recall been asked to set-up one new one for the new machine.

If my profile says that I want my passwords to be protected, I would at minima force the same default on any new browser install and require either authorization and / or verification from the original or another previously registered device before sharing the passwords. Passwords should be protected by default as defined i my profile. Otherwise, if my Firefox account is compromised, I will automatically expose all my passwords to anyone.

I do not recall, because I do not install Firefox everyday, but on my Android device, I was not asked whether I wanted to protect my passwords or not. They were by default or so it felt. Yes, they do not use my main password, they rely on my bio-metric info. So, there is a basic layer of protection. Why not in Windows?

Your thoughts?

Asked by Jmarc 2 months ago

Last reply by TechHorse 2 months ago

All logins fail to load from logins.json, with error NS_ERROR_FAILURE

Hi, My saved passwords are not showing up. I followed the advice on this post, by setting signon.debug and doing about:logins. Here are the errors shown in the console:… (read more)

Hi,

My saved passwords are not showing up. I followed the advice on this post, by setting signon.debug and doing about:logins. Here are the errors shown in the console:

LoginManager: Getting a list of all logins asynchronously. LoginManager.sys.mjs:395:14 Login storage: Returning 502 logins for specified origin with options [object Object] storage-json.sys.mjs:704:10 Login crypto: Failed to decrypt cipher text of length 92 with error NS_ERROR_FAILURE. crypto-SDR.sys.mjs:179:12

   ->
   decrypt resource://gre/modules/crypto-SDR.sys.mjs:197
   decryptLogins resource://gre/modules/storage-json.sys.mjs:966
   map self-hosted:221
   #decryptLogins resource://gre/modules/storage-json.sys.mjs:948
   InterpretGeneratorResume self-hosted:1465
   AsyncFunctionNext self-hosted:852

Then that last mesage is repeated another 501 times.

Any idea what is wrong. I have only one profile the default one. Firefox is up to date at 122.0.1 on iMac 12.7.3

Thank you David

Asked by dch888 3 months ago

Last reply by cor-el 3 months ago

Blocked

When I try to access https://smh.com.au I get the following response: Blocked You have been blocked from viewing this page. Please check your browser settings and t… (read more)

When I try to access https://smh.com.au I get the following response:

Blocked You have been blocked from viewing this page. Please check your browser settings and try again. If you believe this is a mistake, please contact customer support or visit our help centre. Error: e913161519201518

The site works with Microsoft Edge, which is not my usual browser. (That's Firefox). I have tried clearing history and it has no effect. Can anyone confirm that this is a Firefox message and what it means?

Asked by swindell 3 months ago

Last reply by cor-el 3 months ago

Disqus Comments doesn't load if Browser Privacy set to Strict

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't. After years of it working out of the get-go while using Strict mode up till rec… (read more)

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't.

After years of it working out of the get-go while using Strict mode up till recently (about a year ago this was really low on my priority list) refused to work I though it was my Ad blocker was causing issues but after setting it in the filters to allow and even after turning it off still no dice.

Removed all add-ons tried again still Disqus comment section refused to load in the websites I regularly visit. So after giving up, I just look around in the browser setting to see if there is anything that may cause conflict with certain scripts from running.

Asked by ianjay.tt 3 months ago

Last reply by skierpage 1 week ago

downloading a file from an insecure source

We have an electronic document management system in our company. The system is an internal system without access to the LAN. Firefox detects files downloaded from it as p… (read more)

We have an electronic document management system in our company. The system is an internal system without access to the LAN. Firefox detects files downloaded from it as potentially dangerous after the last update. Is there a way to prevent files from this website from being detected as potentially dangerous?

Asked by Konrad Dymczuk 1 month ago

Last reply by zeroknight 1 month ago

Remove logins and passwords

I want to delete firefox logins info and to make sure passwords and logins are never stored. I go to passwords, open up menu, and the "remove all passwords" choice is gr… (read more)

I want to delete firefox logins info and to make sure passwords and logins are never stored. I go to passwords, open up menu, and the "remove all passwords" choice is greyed out. How can I get that choice it be valid and to impliment that operation?? And to never have these stored??

Asked by MrJaakay 1 month ago

Last reply by cor-el 1 month ago

Unwanted add-ons

When I check Firefox for add ons (Manage your extensions), I see the two that I installed. When I use "Help -> Troubleshooting Information" "Application Basics": Multi… (read more)

When I check Firefox for add ons (Manage your extensions), I see the two that I installed. When I use "Help -> Troubleshooting Information" "Application Basics": Multiprocess Windows "Remote Processes" , I see in addition: Amazon.co.uk Amazon.com DuckDuckGo eBay Wikipedia

How do I eliminate these?

Asked by alanjanicebarker 4 months ago

Last reply by Standard8 4 months ago

Ublock keeps disappearing from my toolbar

Some of this will likely sound ridiculous. Yesterday, I noticed my ad blocking wasn't working. I eventually realized Ublock had been uninstalled. I'm still dumbfounded… (read more)

Some of this will likely sound ridiculous.

Yesterday, I noticed my ad blocking wasn't working. I eventually realized Ublock had been uninstalled. I'm still dumbfounded about how this happened, I mean, you really can't do that by mistake.

Today, same thing happened with loss of ad blocking. This time, I noticed UBlock was not on my toolbar. It also did not appear in the Puzzle Piece drop down menu. It was still installed, but inoperable. I had to drag 'n drop it's .xpi onto the addon manager to revive it.

The other day , I posted about blank buttons on my toolbar. Not only blank, but not operational for whatever addon they represented. Today, after the Ublock reinstatement, once again blank button appeared.

I develop profiles in stages, like templates for further enhancements. Addons, etc. Before I did anything, I went to three of those more basic profiles, one more further developed in terms of customization, to compare with the current one.

They both not only had blank areas where before there were icons, but UBlock was uninstalled on all of them.

Have you ever seen anything like that?

I know, I know, you think I'm crazy!

BTW, I cleared the startup cache on both, as was suggested in the previous thread, and the icons returned to the toolbar, but in two of them, they are still missing in about:addons

Asked by noel_envode 5 months ago

Last reply by cor-el 5 months ago

Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about

Hello, Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about. It happened when I was acce… (read more)

Hello, Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about. It happened when I was accessing a popular wiki site. I opened the file in notepad, it was empty. I put it on virus total and came back negative, as it is an empty file. I've curbed through the support tickets here, using the keyphrase 'moz-safe-about'. I understand this was/is quite a common problem, but it still makes me quite worried and left a sour taste in my mouth, as I haven't understood any of the explanations. I have enabled firefox to ask me whenever it wants to save something (I have no idea why this isnt the default state). Happened on a somewhat fresh, updated win 11 installation. I'm also attaching more information here with a picture. Long story short: should I be worried? Am I overreacting and this is just some sort of a bug that occurred while getting a sites data? Thank you for your time.

Asked by grindart3 2 months ago

Last reply by coffeelover101011 1 month ago

website throws up box saying turn off adblocker to view

When I load www.foxnews.com a popup box comes up and says to view the news to turn off my ad blocker, and then makes the site inoperable. I can't find an ad blocker so I'… (read more)

When I load www.foxnews.com a popup box comes up and says to view the news to turn off my ad blocker, and then makes the site inoperable. I can't find an ad blocker so I'm thinking I might have a security setting wrong. I can view the website in Chrome with no problem. Any help is appreciated. Gary

Asked by gsinger 5 months ago

Last reply by jonzn4SUSE 4 months ago

How do I load my own root certificate into firefox

I have a local only test ca and test web server. How do I load the CA certificate into Firefox. Adding it via "settings" did not work, the browser says Adding a root vi… (read more)

I have a local only test ca and test web server. How do I load the CA certificate into Firefox. Adding it via "settings" did not work, the browser says Adding a root via "settings" does nothing. When I access a web server it says "the original certificate provided by the server is untrusted", in the issuer name field. It never actually shows the certificate. Adding a file to the appdata area (this is on windows 10) also fails; changing the enterprise ca settings does not work. This used to work.

Asked by social23 4 months ago

Last reply by cor-el 4 months ago

Cannot login to Sam's Club website

Each time I connect to the Sam's Club website I get a popup box that says "Let us know your human (no robots allowed)" even before I try to login. There is an "X" in the … (read more)

Each time I connect to the Sam's Club website I get a popup box that says "Let us know your human (no robots allowed)" even before I try to login. There is an "X" in the upper left corner of the message that I can click on twice and the box goes away. I then can click login and my password saver fills the boxes at which time I get the same box. I click again on the X and a message says there is a problem, try again later.

Asked by george35 5 months ago

Last reply by zeroknight 5 months ago

Cookies and Site Data no longer saving Allowed exceptions

I was trying to troubleshoot a black screen of death issue with Windows10 that first started appearing after Firefox adopted the new Private Browsing icon. In the process… (read more)

I was trying to troubleshoot a black screen of death issue with Windows10 that first started appearing after Firefox adopted the new Private Browsing icon. In the process of doing so, I tried every combination of Firefox settings imaginable. Nothing worked as far as Asus, Windows, or Firefox settings, rolling back/ updating various drivers, etc. So, I decided to refresh Firefox and when that did not work, I decided to uninstall and reinstall Firefox. I'm not sure if that worked as far as the original black screen of death issue is concerned because now Firefox no longer remembers my cookies and site data allowed exceptions (my only exceptions were my bank websites, which worked as expected until the uninstall/reinstall). I've tried selecting always use private browsing and always delete cookies and site data when Firefox is closed (my previous settings), but every time I close Firefox and return those three exceptions are missing. Any ideas would be most welcome. BTW, does anyone know how to use that folder Firefox puts on the home screen labeled "Old Firefox Data" because I was expecting there to be a .exe file to click on to reload all the previous settings in one fell swoop.

Asked by Mark 5 months ago

Last reply by cor-el 5 months ago

Error Message Access Denied from my Bank Account

I have just started getting Access Denied messages from my Banking account. The bank is telling me that it is due to updated security and that I should start using Chrom… (read more)

I have just started getting Access Denied messages from my Banking account. The bank is telling me that it is due to updated security and that I should start using Chrome or Edge browsers which I do not want to do. It has something to do with the Enhanced Tracking Protection settings. Does anyone know how to fix this?

Asked by glemere 5 months ago

Last reply by cor-el 5 months ago

Unable to use FIDO2 (OnlyKey) with Firefox after update

Before updating Firefox to 123.0.1 (64-bit) + MacOS Sonoma, I could use FIDO2 on OnlyKey and login to my proton mail. Now, however something has changed on Firefox that I… (read more)

Before updating Firefox to 123.0.1 (64-bit) + MacOS Sonoma, I could use FIDO2 on OnlyKey and login to my proton mail. Now, however something has changed on Firefox that I get presented with two prompts to touch my usb key, but the key itself doesn't respond to the second prompt and login fails.

I first get this prompt as before. I select 'Authenticate' and would be presented with the second picture. Since my key is not expecting to be touched, nothing happens when I touch it and login fails with the message displayed in the last picture.

Asked by Robel Yemane 3 months ago

Last reply by Blake Johnson 2 months ago

Primary Passwords

I set up a Primary Password, but I can easily get around it by clicking 'cancel' then clicking 'home' icon. then I can get into ANY of the links. For others who have acc… (read more)

I set up a Primary Password, but I can easily get around it by clicking 'cancel' then clicking 'home' icon. then I can get into ANY of the links. For others who have access to my computer NOT having that access is Exactly why I set up Primary password in the first place. Surely there must be a way to fix this???? haas2128@comcast.net Thanks. Tony

Asked by haas2128 3 months ago

Last reply by zeroknight 3 months ago