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"Enterprise Roots" - can't disable

I am getting a TLS error on Firefox 82.0.3 (64bit) - Win 10 Pro 64 bit Followed instructions on https://support.mozilla.org/en-US/kb/how-disable-enterprise-roots-preferen… (read more)

I am getting a TLS error on Firefox 82.0.3 (64bit) - Win 10 Pro 64 bit Followed instructions on https://support.mozilla.org/en-US/kb/how-disable-enterprise-roots-preference "security.certerrors.mitm.auto_enable_enterprise_roots" is set to disabled but "security.enterprise_roots.enabled" is set to true but is greyed out and I do not have a toggle option to disable it - why and what is the solution ?

Asked by Weevie123 1 year ago

Answered by Balázs Meskó 1 year ago

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Locked Account

I have a long-standing Firefox account under a primary email ("email1") with a secondary email (email2). I've gotten locked out. Firefox won't let me sign in under email2… (read more)

I have a long-standing Firefox account under a primary email ("email1") with a secondary email (email2). I've gotten locked out. Firefox won't let me sign in under email2; it requires email1 for sign in.

For email1, I know the password but have set up two-factor authentication. I have my authentication device and authenticator app. But, perversely, there is no app entry for Firefox. I have Microsoft's app but I have used it only for Microsoft-related sites.

How the Devil I could have enabled 2-factor authentication but lost the Firefox entry for it in the app, I neither know nor understand.

I have access to both email1 and email2. I know all the answers to every secret question I've ever answered. I know everything about me there is to know. I am me after al.

Is there any information, any combination of facts, that might satisfy Firefox that I own my account and let me turnoff 2-factor authentication?

For example, I have both Chrome and Safari accounts set up with the same username and emails, and have access to them. My user name is absolutely unique across the internet. I guarantee that no one other than me has ever used it or could ever duplicate the scheme I used to create it. I have so many accounts set up under that username that it must be patently apparent that the one at Firefox in that username is mine. Perhaps that would satisfy Firefox that I own the same-configured account at Firefox.

Can I get the attention of a live person at Firefox, one that can reason independently, one that can recognize the obvious and certain fact that the account belongs to me?

What can i do? Please don't tell me nothing. I don't care about losing the data. I just want my email addresses freed up so I can open another account.

Asked by alxfyv 1 year ago

Answered by cor-el 1 year ago

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Firefox is showing the wrong time

My computer's date and time are correct but Firefox is using the wrong time in all sites (I can't identify what timezone it is). It's a big problem in receiving notificat… (read more)

My computer's date and time are correct but Firefox is using the wrong time in all sites (I can't identify what timezone it is). It's a big problem in receiving notifications. I already did the suggested solutions stated in some posts in this site but it's still not working. Even adding an extension doesn't make it right.

Asked by Marianne 8 months ago

Answered by cor-el 8 months ago

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Between last night and today, FF not remembering most passwords.

As stated in subject line. FF 95.0.2 Nothing has changed except all fields are blank when I enter and the pw manager is also blank. My passwords and logins under TOOLS is… (read more)

As stated in subject line. FF 95.0.2

Nothing has changed except all fields are blank when I enter and the pw manager is also blank. My passwords and logins under TOOLS is still full.

What happened? I did NOT change any pw or history settings since yesterday - as a matter of fact, I did not change anything except to enter cookies exceptions.

Thank you.

Asked by CiaoBella1 4 months ago

Answered by FredMcD 4 months ago

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Impossible to use an unusual port number in local URL

Hi all :) From a fresh Linux Debian Bullseye I try to connect to a local machine with Firefox (v97 64-bits) by its hostname (avahi server with default domain "local") wit… (read more)

Hi all :)

From a fresh Linux Debian Bullseye I try to connect to a local machine with Firefox (v97 64-bits) by its hostname (avahi server with default domain "local") with the port 6180 bound to a remote web service port (61 is the distant machine IP and 80 is the forwarded port).

When I want to open this URL : http://bionic.local:6180/ FF displays "We can't find this site ... Unable to connect to server at bionic.local ... check your network connection and firewall"

BUT ping bionic.local works perfectly and resolve the good IP address from the Chromium navigator the same URL works without a problem, I can open the distant web site.

This workaround works : add a static resolution in the /etc/hosts file : 192.168.0.71 bionic bionic.local => so FF works in the expected way for now ! But as I said this a workaround and a bad solution.

I supposed too the port was blocked because I accessed an unusual port. So I tried this without success.

How the hell make that FF v97 allows me to use an unusual port ? Or is it bound to the domain "local" which is no more accepted by FF ?

Thank you in advance for your help. With adelphity, lnj

How to do

Asked by estebann 1 month ago

Answered by estebann 1 month ago

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How to recover passwords from logins.json-1.corrupt?

I opened Firefox as usually, but passwords are missing, only logins are available. There is also a file called logins.json-1.corrupt in the profile folder. Renaming it b… (read more)

I opened Firefox as usually, but passwords are missing, only logins are available. There is also a file called logins.json-1.corrupt in the profile folder.

Renaming it back to logins.json with restarting the computer does not work.

There are no previous versions of these two files available in the system.

Please let me know how I can recover passwords, may be with a special software.

Thank you!

Asked by DVS75 3 weeks ago

Answered by DVS75 3 weeks ago

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Avast and Malwarebytes identifying FireFox.exe as adware trying to redirect to mobiclean.xyz

Both Avast and Malwarebytes alert when I open a new webpage or navigate through a website. Both state that they have aborted a connection to mobiclean.xyz identifying it … (read more)

Both Avast and Malwarebytes alert when I open a new webpage or navigate through a website. Both state that they have aborted a connection to mobiclean.xyz identifying it as adware. The identified file doing the redirecting is c:\Program Files (x86)\Mozilla Firefox\firefox.exe. This is only a recent issue within the last few updates. I have scanned using both programs and they indicate that there isn't a threat (Avast both smart scan and full scan). Malwarebytes classifies the event as "RTP detection" and Avast classifies it as "Other:Malware-gen [Trj]. I am not sure if this is a false positive, some kind of Trojan, or the code in firefox.exe is being misidentified. Has anybody else experienced this? If so, what did you do? As of this writing I am scanning with Spybot Search and Destroy. Any information is appreciated. Thanks.

Asked by Dan_H. 1 year ago

Answered by Dan_H. 1 year ago

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save credit card

I can't find how to save credit card info in Firefox Help article says, under Privacy Security, Autofill, there's a "save credit card button" There is no such button … (read more)

I can't find how to save credit card info in Firefox

Help article says, under Privacy Security, Autofill, there's a "save credit card button"

There is no such button

Asked by KT 1 year ago

Answered by Wesley Branton 1 year ago

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Remove Website from Popup-Block-List

Hello, recently I moved a website to the "Block Popups from this site" list. Now I only have the option to generally block all pop-ups or to allow them in general. Is the… (read more)

Hello,

recently I moved a website to the "Block Popups from this site" list.

Now I only have the option to generally block all pop-ups or to allow them in general.

Is there any way to get that yellow bar back, telling me, that something has blocked and allows me to select which Popup is to be allowed and which is declined?

Thank you!

Asked by devilsraccoon 1 year ago

Answered by cor-el 1 year ago

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Pop-up exceptions not working

Hello, The pop-up blocker exceptions are not working for some sites which I, of course, use a lot. The sites are listed in the exceptions, but Firefox stubbornly continue… (read more)

Hello,

The pop-up blocker exceptions are not working for some sites which I, of course, use a lot. The sites are listed in the exceptions, but Firefox stubbornly continues to block them. I sincerly consider walking away from Firefox (notwithstanding I love it and being a long term user), because it happens with sites I frequently use on a daily base.

I've looked around but none of the solutions work for me as those articles are rather old.

My version of Firefox: 99.0.1 (64bit) running under Windows 10 Pro

Hoping to find a solution here.

Renaud

Asked by Renaud 1 month ago

Answered by Renaud 4 weeks ago

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Unexplained popus

Hello, I trust my email finds you well. On two occasions recently I googled something and when I click on the page I wish to visit, a popup appears with celebrations rain… (read more)

Hello,

I trust my email finds you well.

On two occasions recently I googled something and when I click on the page I wish to visit, a popup appears with celebrations raining from the top of the screen and then a survey follows.

Please see the images I uploaded here.

Is this a virus / malware or legit or a popup that got past ad-block plus?

Looking forward to hearing from you. Schalk

Asked by schalas 1 year ago

Answered by schalas 1 year ago

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Firefox unchecks "Ask to save logins and passwords for websites"

Every time I reboot my computer, Firefox unchecks the "Ask to save logins and passwords for websites" checkbox and as a result, saved logins do not appear. It is annoying… (read more)

Every time I reboot my computer, Firefox unchecks the "Ask to save logins and passwords for websites" checkbox and as a result, saved logins do not appear. It is annoying and inexplicable. The logins aren't lost, but I shouldn't have to recheck the checkbox every time I start the computer. Is this a "feature" to force me to use an account to make passwords transferable by storing them in the cloud?

Asked by regeraghty 1 year ago

Answered by AMAN ARYAN 1 year ago

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Setting "Never Remember History" is now disabling all add-ons

My Add-ons are disabled and disappear from the tool bar everytime I try to use the privacy setting of "Never Remember History" I spent a few hours going through the trou… (read more)

My Add-ons are disabled and disappear from the tool bar everytime I try to use the privacy setting of "Never Remember History"

I spent a few hours going through the troubleshooting suggestions, safe modes, clean boots, (3) reinstalls, and I have isolated the problem down to this.

If I turn on Never Remember the icons disappear from the tool bar and the custom set up and they are disabled for all intensive purposes. They still appear as installed and active on the Add-on screens.

Is there a fix for this problem ?

Asked by Fallonjd 1 year ago

Answered by Shashank Shekhar 1 year ago

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Removing Ad block from particular website.

To access a free website that relies on advertising I need to remove Ad Block but was unaware that this was automatically activated. Was this part of the latest upgrade a… (read more)

To access a free website that relies on advertising I need to remove Ad Block but was unaware that this was automatically activated. Was this part of the latest upgrade as have only just started to receive this message when trying to access website.

Asked by Asthill226 1 year ago

Answered by cor-el 1 year ago

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Is This Part of FireFox Off Limits?

Today, I somewhat accidentally accessed a part of FireFox that I suspect is off limits to non-members. STEPS I pressed and held cmd-option keys then hit the i key. … (read more)

Today, I somewhat accidentally accessed a part of FireFox that I suspect is off limits to non-members.

STEPS

  1. I pressed and held cmd-option keys then hit the i key.
  2. Tapped the Network tab
  3. Refreshed the page
  4. These messages came up. I am not sure, but I suspect these links are off limits to non-members (to see the image I made , you have to click the link).

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-06-27-12-42-27-182be0.png


5. clicked the link indicated which exposed the following restricted information. I suspect it is some form of computer code.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-06-27-12-44-37-c81e72.png

6. When this material appeared, I immediately unplugged my computer, to avoid detection by the authorities.

I repeated the steps, but took a few seconds to capture screen images so I could post them here.

I understand security practices might dictate that you share no knowledge on this topic, but if you can safely and legally explain in terms my child would understand, what I found hiding on my computer, I would be much obliged.

Asked by Carla Rogers 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago