Showing questions tagged: اعرض كل الأسئلة
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I have been using Firefox for 10 years and now I get this..

Hello there, My name is Peter and I am trying to update my plugins as usual and I get this below: "Currently the plugin check service is only available to Firefox users".… (read more)

Hello there, My name is Peter and I am trying to update my plugins as usual and I get this below:

"Currently the plugin check service is only available to Firefox users". What can be done about this to continue updating my plugins. Please help!!! Thank you very much!

Below is image capture.

E-mail: pac.xxxx@xxxxx.xxx

Asked by Pactpa 5 years ago

Answered by cor-el 5 years ago

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why adobe reader plugin shows as not updated, even when it is the latest version

Hi, I have the latest adobe reader. When i check the firefox plugins, It says that it needs to be updated. But when installed , it closes as showing that the latest adobe… (read more)

Hi, I have the latest adobe reader. When i check the firefox plugins, It says that it needs to be updated. But when installed , it closes as showing that the latest adobe reader is already in use and the only thing i could do is to exit this message with FINISH button. Now, if again checked, the firefox plugin shows that it is not updated. Some of the web page photos are not correctly captured. How to get rid of this problem. Is it a problem with FF or AR



edited to remove the leading spaces which were causing a horizontal scrollbar to appear in the details

Asked by jraju 5 years ago

Answered by jscher2000 5 years ago

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A plugin check is showing Shockwave Flash as v16.0.0.287 but updating it to the current 16.0.0.305 and restarting Firefox (v36.0) does not change the situation.

A plugin check is showing Shockwave Flash as v16.0.0.287 but updating it to the current 16.0.0.305 and restarting Firefox (v36.0) does not change the version number or st… (read more)

A plugin check is showing Shockwave Flash as v16.0.0.287 but updating it to the current 16.0.0.305 and restarting Firefox (v36.0) does not change the version number or status when rechecking plugins. Adobe's check site and the Flash control panel confirms 16.0.0.305 is installed. Any solutions to this?

Asked by Spindrift 5 years ago

Answered by Spindrift 5 years ago

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Vine.co won't load in Firefox

I'm using Windows 7 64-bit, latest version of Firefox. www.vine.co won't load, it just shows this loading circle you can see in the attached file, forever. The website lo… (read more)

I'm using Windows 7 64-bit, latest version of Firefox.

www.vine.co won't load, it just shows this loading circle you can see in the attached file, forever. The website loads just fine in other browsers.

I've tried to load the website with different profiles, safe mode and even in a different PC. The result is the same.

The strange thing is that I'm able to see embedded vines in sites like Twitter, but if I click the "View on the web" link, it won't load.

Please help me.

Asked by Muckduck 5 years ago

Answered by Muckduck 5 years ago

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Missing plugin dead end

I am getting a missing plugin message on the Udemy site when attempting to view PDF lectures, videos play without incident. There is no available link for the missing plu… (read more)

I am getting a missing plugin message on the Udemy site when attempting to view PDF lectures, videos play without incident. There is no available link for the missing plugin or even any information on what it may be. I have installed the latest flash update and have no adblock addon running.

Asked by Kerrek_88 5 years ago

Answered by FredMcD 5 years ago

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(mac) no font smoothing in bookmarks menu and other panels in FF 34

after the update to FF 34.0 the anti-aliasing (font smoothing) in e.g. the bookmark menu side panel is GONE. any chance to get it back with an about:config setting? websi… (read more)

after the update to FF 34.0 the anti-aliasing (font smoothing) in e.g. the bookmark menu side panel is GONE. any chance to get it back with an about:config setting? website content is fine, as well as text on tabs or in the browser bar

Asked by hexeric 5 years ago

Answered by hexeric 5 years ago

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How do I prevent frequent plugin stalls ?

I'm running XP64 pro. The scripts on Yahoo will stall FF after a few minutes. Often I get the popup message that a plugin script has stalled and asks if I want to prevent… (read more)

I'm running XP64 pro. The scripts on Yahoo will stall FF after a few minutes. Often I get the popup message that a plugin script has stalled and asks if I want to prevent seeing this again from the site. That's nice but every page on Yahoo is unique. So the stall happens on every page that isn't closed after a short while. The more stalls I get the slower my computer runs even though I use task manager to kill stalled processes. Then I have to reboot to clear out the FF remnants. Is there a way to kill remnants of stalled scripts without rebooting? Often FF crashes and asks me to send a report to Mozilla. Seems to me you guys should have a feature to enable extended logging for inclusion in crash reports. I have sent many requests to fix the problem. If you guys can't fix the root cause of the problem then can you at least provide a decent workaround so the memory doesn't get cluttered up with orphaned threads sucking up all my CPU power?

Asked by John_is_annoyed_with_FF 2 years ago

Answered by FredMcD 2 years ago

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Plug-ins not working Win10 32-bit

When I go to about:addons and look at my plug-in list they're there but when I go to check for updates it give me the error "No plugins were found. If you believe this is… (read more)

When I go to about:addons and look at my plug-in list they're there but when I go to check for updates it give me the error "No plugins were found. If you believe this is an error, please file a bug and let us know. "

Windows 10.0.10240 32-bit Home Firefox 40.0.2

Asked by tom01 5 years ago

Answered by jscher2000 5 years ago

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plugins and new version 36.0.4

I just upgraded today to V36.0.4 and the plugin (LegaSuite Printer) that I need for 2 web applications that my office uses is no longer available with the new version. I … (read more)

I just upgraded today to V36.0.4 and the plugin (LegaSuite Printer) that I need for 2 web applications that my office uses is no longer available with the new version. I get the following message: a plugin is needed to display this content. I have tried searching for the LegaSuite printer plugin in the add ons area but it is not found. I tried to revert back to the older version of Firefox but the plugin is still not available. The employees who have not upgraded to the new version are still able to print from the web applications. Any suggestions on how to get LegaSuite back or another equivalent plugin?

Asked by holly5 5 years ago

Answered by FredMcD 5 years ago

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Addons/Plugins Keep saying that plugins are not up to date!

Hi Folks, First of all I wish to say that Mozilla's Firefox and Thunderbird have been my Internet Communications apps for the past 8 years and that I will use no other ap… (read more)

Hi Folks, First of all I wish to say that Mozilla's Firefox and Thunderbird have been my Internet Communications apps for the past 8 years and that I will use no other apps because of your consistently excellent work on keeping up with both features and function! Lately I've been by the fact that plugins (namely Acrobat and Flash plugins) have not registered as having been installed! I ALWAYS restart Firefox after ANY plugin update installs, but this problem seems to be happening with the more recent updates after the most Recent updates to Firefox itself. Should I do a computer restart?? As I said this seems to be a very recent problem. And again, MANY thanks to everyone for 2 "don't-leave-home-without-it" apps!!!!

Asked by Mark C. Hein 5 years ago

Answered by FredMcD 5 years ago

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Firefox crashes: ID: 7fd843c5-7464-414e-ba4b-f1cd72160423

Hi Mozilla Support, Now, I'm having errors unresponsive plugin coupon. I have reinstalled the software coupon and firefox but still having the same error. Looking forward… (read more)

Hi Mozilla Support, Now, I'm having errors unresponsive plugin coupon. I have reinstalled the software coupon and firefox but still having the same error. Looking forward to help.

Thanks

Asked by dauphamvan92 4 years ago

Answered by cor-el 4 years ago

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Why does "Check Your Plugins" report outdated plugins as "Up to Date"?

When I visit the "Check Your Plugins Page" here: https://www.mozilla.org/en-US/plugincheck/ It shows that that I Silverlight 5.1.404160, and shows it as "Up to Date." Tha… (read more)

When I visit the "Check Your Plugins Page" here: https://www.mozilla.org/en-US/plugincheck/

It shows that that I Silverlight 5.1.404160, and shows it as "Up to Date."

That version has been out of date since the release of Silverlight 5.1.40728.0 back on August 11, 2015. That update fixed a vulnerability that allowed remote code execution!

Even that has been superseded by Silverlight 5.1.40905.0, released September 29, 2015.

So, why does your "Check Your Plugins" page report that an old vulnerable version of Silverlight is up to date?

Asked by steve_NAB_klein 5 years ago

Answered by guigs 5 years ago

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Can anyone confirm if Firefox is a certified browser for any assistive software applications. If yes is there a list please?

By assistive software I mean products such as JAWs, Supernova, Dragon Naturally speaking, Texthelp etc. Applications that help those with a disability or access need. … (read more)

By assistive software I mean products such as JAWs, Supernova, Dragon Naturally speaking, Texthelp etc. Applications that help those with a disability or access need.

Asked by Juboo 3 years ago

Answered by FredMcD 3 years ago

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I remove certain plugins and they reinstall themselves across all my synced machines.

I have sync enabled on a desktop (Win 10 64bit), a windows laptop (also Win 10 64bit), and both OSX and Windows 10 on my MacBook Pro (both 64 bit). There are some legacy… (read more)

I have sync enabled on a desktop (Win 10 64bit), a windows laptop (also Win 10 64bit), and both OSX and Windows 10 on my MacBook Pro (both 64 bit). There are some legacy plugins that I don't care about any more, and I try to delete them. They delete successfully on whichever machine, and are gone upon restarting Firefox there...but later or the next day, they're back.

It acts like there's a sync issue, and it thinks that the plugins should be reinstalled because the "sync" master says they should be there. Am I missing something? Is there a way to log into Sync and remove them from there, so that they're removed from ALL my Firefox installations?

Asked by RugbyDog 4 years ago

Answered by RugbyDog 4 years ago

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No Matter which add-ons or plug ins I use, I can not getvidoes on websites to stream continuously. They constantly are loading and then showing onlya few secon

OS. Windows 7 (X64), FF38.0.1. Windows Media Player. I downloaded media Player for You Tube videos; Video download helper; Simple You Tube HTML video player; You Tube Fla… (read more)

OS. Windows 7 (X64), FF38.0.1. Windows Media Player. I downloaded media Player for You Tube videos; Video download helper; Simple You Tube HTML video player; You Tube Flash video Player. Yet I am not able to play a video from any website that continuously streams. It constantly is loading, showing a few seconds of the video and then loading again. I realize that some where in my set up of these aids I miss something important. Being 70 years of age and not too familiar with all this technical stuff makes it sometimes quite frustrating. Please assist either by suggesting a course of action or a link where I can learn to do this properly. Thanks, Robert

Asked by mysticalpisces 5 years ago

Answered by guigs 5 years ago