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Persistent tab open

Hi, I cannot seem to close a tab, usually the last one I opened, in my browser window. It remains at the upper left hand corner of the browser. Please note the tab in th… (read more)

Hi,

I cannot seem to close a tab, usually the last one I opened, in my browser window. It remains at the upper left hand corner of the browser. Please note the tab in the attached image.

How do I close this window and prevent this behavior again?

Many thanks,

Lisa D

Asked by booboosbrain28 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

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Can't sign into one of my email accounts with FF, but MS Edge works fine

I've been using FF since release #3 and like it a lot since I cut my teeth using NetScape. The past few days FF will not open one of my email accounts. When I click on … (read more)

I've been using FF since release #3 and like it a lot since I cut my teeth using NetScape. The past few days FF will not open one of my email accounts. When I click on login, it brings up the logging on page and then just starts blinking and will not sign me on. If I use MS Edge to sign on it works fine. The email account has been working fine for many years so don't know what to do. I've deleted recent history, but that does not help. Any ideas will be appreciated as I like FF and don't like to have to use two different browsers to do my daily tasks. Thanks in advance for any help you can suggest. I'm currently using release 131.0.3 with W-10 on a desk top PC with DSL from my phone company with the email account with their ID. My phone company does no know about or support FF.

Asked by donP22 4 months ago

Answered by donP22 4 months ago

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Firefox won't load PBS.com Works in Safari OK.

When I load PBS.org I get a message that PBS is having connectivity issues. I can load it on Safari without any problems (and my Kindle too). Is this Firefox or PBS's p… (read more)

When I load PBS.org I get a message that PBS is having connectivity issues. I can load it on Safari without any problems (and my Kindle too). Is this Firefox or PBS's problem? Please help.

Asked by edkarleski 3 months ago

Answered by jonzn4SUSE 3 months ago

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Cloudflare login widgets to "verify you're a human" no longer function

In the last few days, the common Cloudflare widget required to login to many web sites has abruptly stopped functioning in my browser. I'm trying to diagnose what's cause… (read more)

In the last few days, the common Cloudflare widget required to login to many web sites has abruptly stopped functioning in my browser. I'm trying to diagnose what's caused it. I'd appreciate any suggestions or advice.

I noticed the issue on nexusmods.com, but I've confirmed it's a universal problem on ANY site that uses Cloudflare protection. I've continued to use Nexus as my test case.

Observed behavior: 1) The Cloudflare widget loads 2) It displays a checkbox noted, "verify you are human." 3) I click the checkbox. 4) It immediately begins "thinking" (spinny circle and "verifying...") for about nine seconds. There is an "error" message that appears during this, but no details are offered (see screenshot) 5) The widget reloads. 6) Go to step 2

This is an infinite loop.

Fixes attempted: - Disabling all extensions (uBlock, NoScript, Privacy Badger, Decentraleyes) - Clearing cache - Updating to the most recent FF build - Accessing in a private window - Changing DNS settings from Cloudflare to NextDNS - Disabling DNS over HTTPS altogether - Disabling HTTPS-only mode

Asked by stormwaltz 2 weeks ago

Answered by stormwaltz 2 weeks ago

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Firefox has stopped obeying target="_blank"

Firefox has stopped obeying target="_blank" Started a month or so ago. Take a look at Firefox target="_blank" problem for details. There is not a topic in the dropdow… (read more)

Firefox has stopped obeying target="_blank"

Started a month or so ago.

Take a look at Firefox target="_blank" problem for details.

There is not a topic in the dropdown list that remotely addresses this issue so I just selected Performance and Connectivity for the hell of it.

Asked by BNovell 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

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Massive memory usage

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even… (read more)

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even with only ONE active window, this very quickly uses all available memory (4gb) causing a full laptop crash.

More concerning is that CLOSING the worst instance of memory usage STILL leaves the single open page/tab open, so what exactly was the memory eating instance actually doing ???

I have included a screengrab of the many remaining instances of firefox in windows task manager AFTER closing the main culprit.

I have also included a screengrab of all the adblockers I use which I believed would limit unnecessary memory usage, but does not seem to be effective.

Many Thanks

Asked by Ray P 1 month ago

Answered by Ray P 1 month ago

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Wrong fonts displaying

On some websites, such as scratch.mit.edu, the fonts have been displaying as Burbank Big (a font i recently downloaded) instead of the regular font. This happens on other… (read more)

On some websites, such as scratch.mit.edu, the fonts have been displaying as Burbank Big (a font i recently downloaded) instead of the regular font. This happens on other websites that don't use Helvetica Niue as well, so i'm stumped. I checked the styles panel in inspector and it showed the correct names, but when i hovered my cursor over it, it showed a preview of Burbank Big instead. What do i do to fix this?

Asked by jayrussell501 2 months ago

Answered by jayrussell501 2 months ago

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New Tabs linked to Home Button

Anybody. I'm ending up with dozens of tabs open because: 1. every time I hit HOME on my work tab, a new tab open up. One after another. It doesn't take long to have doze… (read more)

Anybody. I'm ending up with dozens of tabs open because: 1. every time I hit HOME on my work tab, a new tab open up. One after another. It doesn't take long to have dozens of tabs open. Can anybody help me out here?

Asked by jimerie1 3 months ago

Last reply by Paul 3 months ago

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Opening Firefox to a full size page

My Firefox now only opens to a partial page size, not full, even though I click to a full page and then close out. Opening again just goes to a reduced size page. I hav… (read more)

My Firefox now only opens to a partial page size, not full, even though I click to a full page and then close out.

Opening again just goes to a reduced size page.

I have backed up my profile, uninstalled Firefox and reinstalled and brought my profile back in.

Still the same problem.

I think there is a file that controls this that is corrupted.

Need help.

Asked by j45000 5 months ago

Answered by j45000 5 months ago

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Websites do not work!

So, today i opened up my firefox and loaded up youtube; it didn't load. I tried to check my wifi speed on speedtest by ookla...the website didnt work. Then i went to redd… (read more)

So, today i opened up my firefox and loaded up youtube; it didn't load. I tried to check my wifi speed on speedtest by ookla...the website didnt work. Then i went to reddit to see if this was a bug affecting everyone anddd that also did not work. So, basically half of the websites that i use do not work right now and i can't figure out why. Everything was fine till yestderday and i havent changed any settings. Also, Wifi speed is not the problem here as i opened up ms edge and everything works.

Please help! Here's a reference image of how websites look ( imgur ) Funnily enough, imgur also did not work of mozilla.

Asked by nonobody962 6 months ago

Answered by nonobody962 6 months ago

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URL Manager Pro not working well with Firefox

I use a program called "URL Manager Pro" on the Mac to manage my bookmarks in all my browsers. Double clicking on a bookmark icon in URL Manager can open the URL in a new… (read more)

I use a program called "URL Manager Pro" on the Mac to manage my bookmarks in all my browsers. Double clicking on a bookmark icon in URL Manager can open the URL in a new tab, the same tab, or a new window depending upon how I set the preferences in URL Manager Pro. This works fine in Safari. However, in Firefox, the website opens in a new tab regardless of how I set my preferences in URL Manager.

The author of URL Manager tells me the issue is a problem with how Firefox deals with AppleEvents. It's very annoying to accumulate so many unintended new tabs and then manually close them. Is this fixable in Firefox or is there a work around?

Thanks

Asked by jsg6 6 months ago

Answered by jonzn4SUSE 6 months ago

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Hyperlinks giving bizarre yellow box in upper right.

I have a Dropbox Paper document that I use for my bookmarks. It lists the name of the site (with link attached) and hints as to my username/password for any given site I … (read more)

I have a Dropbox Paper document that I use for my bookmarks. It lists the name of the site (with link attached) and hints as to my username/password for any given site I use.

For years, it has worked just fine, but trying to solve a different problem, something happened (in my settings?) that renders those hyperlinks non-working. When I click on, say Facebook, it formerly took me right to FB. NOW it gives me a weird yellow box in the upper right corner that says "about:blank" in the upper left of the box, and 3 white boxes at the lower right of the yellow box "Allow" "Deny" "Close." If I click on "Allow," I get a blank page. My navigation doesn't seem to recognize the links I've placed in the Doc.

A friend on FB posted a link to a YouTube video and when I clicked on that, I got the yellow box with the proper URL and a white box option to continue. I've tried to recreate that particular box, but, apparently, once it's accepted, it's OK from there on out.

I have tried deleting the link from the Paper Doc and reinstating it, and I still get the yellow box.

What have I done and how the heck do I get rid of that yellow box?

Asked by Bosco 4 months ago

Answered by Bosco 4 months ago

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RTX Video HDR turn off when scrolling a page

Hi, Nvidia RTX Video HDR and Super Resolution works fine when I open a link. But if I scroll the page it turn off. The video still play but the colors changes, I can see … (read more)

Hi, Nvidia RTX Video HDR and Super Resolution works fine when I open a link. But if I scroll the page it turn off. The video still play but the colors changes, I can see that RTX enhencement is then inactive on the nvidia panel. Sometime immediately sometimes after more scrolling. Same on Youtube and Twitch. Any Idea ?

Asked by romain.a59 2 months ago

Answered by romain.a59 2 months ago

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Connectivity issue on certain websites

I get PR_END_OF_FILE_ERROR when trying to load certain websites. I don't use any proxy or VPN, I tried disabling DoH. Also sometimes i get 403 forbidden cloudflare. … (read more)

I get PR_END_OF_FILE_ERROR when trying to load certain websites. I don't use any proxy or VPN, I tried disabling DoH. Also sometimes i get 403 forbidden cloudflare.

Asked by Whyking 6 months ago

Answered by Whyking 5 months ago

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initializing the Firefox Nightly 131 and newer.

Hi, It is not a question but a bug report. From the version 131 up today the Nightly stopped to initialize quickly as before. Certainly, it is not the windows 10 21H2, th… (read more)

Hi, It is not a question but a bug report. From the version 131 up today the Nightly stopped to initialize quickly as before. Certainly, it is not the windows 10 21H2, the antivirus, the firewall or anything other similar internal problem, just because the Edge and the Opera are working fine and they are four times more rapid than the Nightly. It is just to say, that your procedures to improve the security is transforming the Firefox in a mirror of the usefulness Chrome. I take the time to open the home page of Firefox = 9 seconds, against 0.28 s of the Opera. So, I think you should rethink the security and other hidden setting options of the Nightly, because as is, it is very bad. The big thing that the Geeks from silicon Valley did not have in mind is: There are lot of people that need to find extremely fast a configuration, like to export/import passwords from older browsers, or computers, without need to replace one by one. There are many other things that you decided to hide, but I don't know why. Anyway, I will try to update one more time, then, unfortunately I could not use the Firefox anymore. Further, I want a few add-ons, either if there is any percentage of insecurity. A few times we need afford risks to understand and discovery other problems in the web. We cannot do it anymore with the Nightly.

Asked by A. Ortenzi 4 months ago

Answered by cor-el 4 months ago

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Weird Firefox behaviour

Trivial example of "weird" behaviour: I have an Adobe Reader window open and a Google Chrome window open on my screen. I click on Firefox to open another window and both… (read more)

Trivial example of "weird" behaviour:

I have an Adobe Reader window open and a Google Chrome window open on my screen. I click on Firefox to open another window and both the Adobe and the Chrome windows are removed from my screen. No tiling. Just moved away. I can get the Adobe and/or Chrome window back, but then Firefox "disappears." This makes Firefox unusable for me. I have NOT changed any of my Firefox settings in probably years. Help please.

Asked by Catherine Macken 1 month ago

Answered by cor-el 1 month ago

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Lost folders in Thunderbird

duplicate of /questions/1471321 thread Hello! A very important email folder in my Thunderbird just vanished. I didn't touch anything! My email was downloading very slow… (read more)

duplicate of /questions/1471321 thread

Hello!

A very important email folder in my Thunderbird just vanished. I didn't touch anything! My email was downloading very slowly and so I closed the entire Thunderbird application. When I re-opened it, the folder was gone. Everything else is there as before - all other folders, my inbox etc.

I have no idea what happened or where the folder went. I can't find anything online that addresses the problem or how to solve it. I'm very much a tech novice. I need a solution that a 5 year old could navigate lol

S.O.S. Cara

Asked by a.sabinal 4 months ago

Last reply by markwarner22 4 months ago