Showing questions tagged:

Outlook Sign-in

Since the last Firefox update, I am unable to sign into my Outlook account. When I click "Sign In" it opens a new tab with the sign-in buttons. Works fine in Edge and Chr… (read more)

Since the last Firefox update, I am unable to sign into my Outlook account. When I click "Sign In" it opens a new tab with the sign-in buttons. Works fine in Edge and Chrome.

المُؤرشفة 3 369

Firefox told me to update Firefox, so I did. Now it is as slow as can be. How do I go back to my previous version of Firefox? I saved both.

Firefox told me to update Firefox. I had to get help from Apple support to do so. Now the new version takes forever to load anything. I can't read comments from other … (read more)

Firefox told me to update Firefox. I had to get help from Apple support to do so. Now the new version takes forever to load anything. I can't read comments from other people on my Facebook posts. Amazon takes forever to show the products that I am looking for. I saved both versions of Firefox when I updated, so how do I find the previous version to use? It was much better on my computer.

المُؤرشفة 2 369

Google Messages stopped working on Firefox today

I've been using Android/google messages on web (messages.google.com/web) for years with Firefox with no issues. Starting today, the page will show the logo for about 10-2… (read more)

I've been using Android/google messages on web (messages.google.com/web) for years with Firefox with no issues. Starting today, the page will show the logo for about 10-20 seconds, then loads a blank page. I've tried unpairing, restarting my computer and phone, and restarting firefox. Was there a new update or something that might explain this? Any other thoughts?

Solved المُؤرشفة 2 368

Firefox Mutiple instances

Most recent Firefox update is screwed up. I am getting >26 instances that locks up mouse etc. I have to shut down with task Manager to recover and the cycle starts all… (read more)

Most recent Firefox update is screwed up. I am getting >26 instances that locks up mouse etc. I have to shut down with task Manager to recover and the cycle starts all over. It really sucks. Just started with latest update. 130.0.1 64 bit

Used FF for many years. At end of rope. Robert

المُؤرشفة 1 360

Mozilla VPN Protocol

I just installed Mozilla VPN but when it's active my internet connection stops working. Pretty sure whatever protocol it's using is the problem with the WIFI signal, but … (read more)

I just installed Mozilla VPN but when it's active my internet connection stops working. Pretty sure whatever protocol it's using is the problem with the WIFI signal, but I can't find how to change the protocol like every other VPN service allows. How do I change the VPN protocol? There is strangely no article already on this site for this common problem.

المُؤرشفة 1 360

Why can't I sign into gmail on the same tab I'm on?

I keep a lot of pinned tabs, and one of those is my gmail account. After I delete cookies, I go to that tab to sign back in, and it opens another tab, causing me to have … (read more)

I keep a lot of pinned tabs, and one of those is my gmail account. After I delete cookies, I go to that tab to sign back in, and it opens another tab, causing me to have to pin and move the second tab and then delete the original tab.

Sometimes I'm taken back to login even after I've just left gmail for checking messages. Sometimes I can click and hold the back button and reopen it on an already sign-in instance of gmail, but not when I clear cookies.

This doesn't happen for any other site, just gmail. How do I fix this, or is there no fix?

المُؤرشفة 2 360

Websocket TLS

Hello, My Websocket server recently started failing in Firefox. After some investigation it looks like the issues began in v130. The Websocker server works in all other b… (read more)

Hello,

My Websocket server recently started failing in Firefox. After some investigation it looks like the issues began in v130. The Websocker server works in all other browsers and in Firefox version <= 129. After much troubleshooting it seems like a change was made to the TLS negotiation when making a Websocket connection. I was able to temporarily solve the problem by forcing TLSv1.2 instead of negotiating the strongest TLS available. Was there a recent change to how TLS is negotiated when making a wss Websocket connection?

المُؤرشفة 5 360

Firefox is freezing on Macbook

Hiya. So if I download an attached file on gmail using Firefox... it crashes. If I open up a new tab on Firefox... it crashes. It only started this week. I'm using 12.7.6… (read more)

Hiya.

So if I download an attached file on gmail using Firefox... it crashes. If I open up a new tab on Firefox... it crashes. It only started this week.

I'm using 12.7.6 and I really don't want to go back to Chrome, so I hope you can help.

The macbook completely freezes apart from the mouse pointer which moves, but cannot open a thing. Every time I have to turn the macbook off to restart it.

I tried uninstalling and reinstalling the latest version.

Best, Mike

المُؤرشفة 1 359

addons stopped working

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, sinc… (read more)

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.
Locked المُؤرشفة 1 350

A suspicious tab keeps popping up upon FireFox start-up!

As detected by Malwarebytes, it keeps blocking the site, quarantining the site, and the site in question is, mysearchengine.co. I do not know why this site keeps popping … (read more)

As detected by Malwarebytes, it keeps blocking the site, quarantining the site, and the site in question is, mysearchengine.co. I do not know why this site keeps popping up, it's irritating. As such, I want a way to completely remove this weird search engine.

المُؤرشفة 1 350

Proton Vpn - Firefox 130.0.1

My Firefox browser is updated to the most recent version. I've previously used ProtonVPN and I've never had any problems. As soon as I updated Firefox, however; there are… (read more)

My Firefox browser is updated to the most recent version. I've previously used ProtonVPN and I've never had any problems. As soon as I updated Firefox, however; there are connectivity issues and pages won't load. I've tested with other web browsers and are able to load pages there while they simultaneously won't load in Firefox. I've tried deleting ProtonVPN and re-installing, but that didn't work either. I reached out to Proton about this and they are looking into it from their end to see if there is a solution, but I'm pretty confident it has something to do with Firefox as other browsers are working as they should be.

Locked المُؤرشفة 3 350

Startup

I'm on Firefox mobile, and I keep having this issue, and trust me, I've searched for solutions, but they just haven't worked out. Wverytime I open the Firefox app, it ask… (read more)

I'm on Firefox mobile, and I keep having this issue, and trust me, I've searched for solutions, but they just haven't worked out. Wverytime I open the Firefox app, it asks me to "get started". I've had Firefox for nearly a year now and it's my default browser. The only thing I can think that could be causing this issue would be me recently syncing my account onto my computer, but that was a little while ago and it used to not do this every time. Now it is. Please help?

المُؤرشفة 2 349

Mozilla VPN

Does the Mozilla VPN have an easy to use "on" "off" switch? I want better access to streaming services But I also want to browse and easily log in to banking, health, a… (read more)

Does the Mozilla VPN have an easy to use "on" "off" switch? I want better access to streaming services

But I also want to browse and easily log in to banking, health, and financial sites where i have accounts that are protected by recognizing my current IP address to allow me access to my accounts.

From reading information about the numerous VPN providers, it seems like having a VPN might make it difficult to log in to financial, medical record sites etc.

المُؤرشفة 3 340

various GUI elements crash the program if they are displayed more than once

Popup GUI elements if pulled up twice in quick succession spike my CPU usage and crash the program some examples: -menu bar menus -the menu button -context menus (website… (read more)

Popup GUI elements if pulled up twice in quick succession spike my CPU usage and crash the program

some examples: -menu bar menus -the menu button -context menus (websites with their own context menus do not do this) -preview tooltips

I've tried disabling extensions, turning hardware acceleration off and on and disabling AI to no avail. Disabling the preview tooltips 'worked' but I'd prefer not to disable everything here. Are there any other settings that might help?

المُؤرشفة 7 340

YouTube keeps crashing

Hi Any help will be appreciated as I have this issue over a year. I thought with the updates it would be fixed but it seems like its only my firefox browser issue. Every … (read more)

Hi

Any help will be appreciated as I have this issue over a year. I thought with the updates it would be fixed but it seems like its only my firefox browser issue.

Every time I try to view a YouTube video it keeps crashing. I get this message - Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page. YouTube works in other browsers though.

المُؤرشفة 5 340

8K60fps YouTube playback on M4 Apple Silicon Mac - bad performance despite low utilization

Even though CPU and GPU utilization is very low during 8K60fps Youtube playback in the Firefox browser on my base M4 Mac mini, the struggles heavily to play this, drops t… (read more)

Even though CPU and GPU utilization is very low during 8K60fps Youtube playback in the Firefox browser on my base M4 Mac mini, the struggles heavily to play this, drops tons of frames, and the video almost stops playing.

8K 30 fps is not problem, and since utilization is pretty low, that doesn't explain the poor performance.

So please optimize 8K60fps Youtube playback on all platforms in the safari browser, but especially on Apple SIlicon Macs.

المُؤرشفة 1 340

Firefox won't load PBS.com Works in Safari OK.

When I load PBS.org I get a message that PBS is having connectivity issues. I can load it on Safari without any problems (and my Kindle too). Is this Firefox or PBS's p… (read more)

When I load PBS.org I get a message that PBS is having connectivity issues. I can load it on Safari without any problems (and my Kindle too). Is this Firefox or PBS's problem? Please help.

Solved المُؤرشفة 4 340