Showing questions tagged: اعرض كل الأسئلة
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PDF Add Text/Annotation Functionality

I am using Firefox version 136.0.1 and we have multiple PDFs that are password protected (please see attached screenshot from Adobe Acrobat). When the PDFs are opened in… (read more)

I am using Firefox version 136.0.1 and we have multiple PDFs that are password protected (please see attached screenshot from Adobe Acrobat).

When the PDFs are opened in Firefox, it allows the user to add annotation/text/draw which we do not want to happen hence we added restrictions to the PDF. It seems to me that Firefox does not respect the security added to the file. How can I restrict annotations to the PDF or at least require password when the user tries to add text to it?

The following viewers/editors ask for password before you can edit them (expeted): - Chrome - Edge - Adobe Acrobat Pro

Thank you.

Asked by Rommel Rueco 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

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Issue with PDF Opening in Firefox

Hello Mozilla Support Team, I have been using Firefox for a long time, and recently I upgraded my Windows system. Before the upgrade, I had set Firefox to open PDFs dire… (read more)

Hello Mozilla Support Team,

I have been using Firefox for a long time, and recently I upgraded my Windows system. Before the upgrade, I had set Firefox to open PDFs directly in a PDF Reader other than Firefox’s built-in PDF viewer, and it worked perfectly. However, after the upgrade, Firefox now shows the "Opening when completed" message and opens PDFs slowly, instead of opening them immediately in my chosen PDF Reader.

I have checked the settings, cleared the cache, refreshed Firefox, and even tested with other software, but the issue persists. The settings for handling PDFs are still the same, but they don't seem to work as they used to.

Can you please assist me in resolving this issue? Any help would be much appreciated.

Thank you

Asked by Torab 9 months ago

Last reply by Torab 9 months ago

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Firefox 136.0 not rendering PDF properly

Hello, I have a PDF that opens and displays correctly in Adobe as well as the Edge Browser. However, when I attempt to open it in Firefox in Windows 11 it doesn't show … (read more)

Hello,

I have a PDF that opens and displays correctly in Adobe as well as the Edge Browser.

However, when I attempt to open it in Firefox in Windows 11 it doesn't show the letter "i" - - - I swear I'm not making it up. I had a friend try to open it in her Firefox (Windows 10) the letter "i" is also missing.

I wish I could attach the actual PDF so others can test but I will add a screenshot to this message.

Regards,

Paul

Asked by pmcd406 8 months ago

Last reply by Snappy 8 months ago

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viewing pdf file

Every time I try to view a pdf file on Firefox I can view the file but in the lower right 1/4 of the screen I get a graphic of a page with shaded areas representing lines… (read more)

Every time I try to view a pdf file on Firefox I can view the file but in the lower right 1/4 of the screen I get a graphic of a page with shaded areas representing lines with writing on them. There is a type of pen cursor moving along the line.

This happens with different pdfs - from the internet and from my saved files. This doesn't happen on another computer with Firefox.

I've deleted and redownloaded Firefox an number of times, also tried troubleshoot mode - no improvement. Virus scanned, restarted a number of times.

Pdfs work on edge and chrome and reader with no problem.

I have a screenshot.

Any Ideas? Thanks

Asked by mary141 9 months ago

Last reply by cor-el 9 months ago

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Opening A PDF From Website In Firefox

Lately, whenever I try to open a PDF from a website open in Firefox, the tab crashes and the PDF does not open. An error stating that the Windows file-dialog has crashed … (read more)

Lately, whenever I try to open a PDF from a website open in Firefox, the tab crashes and the PDF does not open. An error stating that the Windows file-dialog has crashed is displayed at the top of the tab. I tried to attach a screenshot of the error but that action only generates another error.

This condition does not occur when I try to open the same PDF from the same website open in either Chrome or Edge, the PDF opens properly which leads me to believe the problem is in Firefox and not my Adobe installation.

Thank you

Asked by sshiekman 6 months ago

Last reply by Martina 6 months ago

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Printing PDF

When printing a PDF with custom page ranges, the footer text in the print preview (see image) does not match the actual page. As shown in the example image, if I want to … (read more)

When printing a PDF with custom page ranges, the footer text in the print preview (see image) does not match the actual page. As shown in the example image, if I want to print pages 2-16, the preview indicating page 4 is actually page 5.

So, if I want to print with a very custom range, such as 2-4, 6-10, 12-14, 16, it will be very confusing and will take longer to adjust.

And I also print custom ranges like this very often for daily tasks. I’m not sure if this is a bug or just a minor adjustment needed in Firefox’s coding. Thank you in advance for your help.

Asked by Desri 8 months ago

Answered by Desri 8 months ago

problems with my updated Firefox account

I am a magazine editor right on deadline and as my Firefox inisted it must be updated I endeavoured to do so and now it will nor allow me to open up and forward any pdfs.… (read more)

I am a magazine editor right on deadline and as my Firefox inisted it must be updated I endeavoured to do so and now it will nor allow me to open up and forward any pdfs.Please help.

Asked by marymooremason 3 months ago

Last reply by jonzn4SUSE 3 months ago

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PDF rightclick "Highlight Selection" not working as intended

When viewing a PDF, I selected some text, right clicked and chose the "Highlight Selection". The selected text was not highlighted. Instead, the "highlight" button on the… (read more)

When viewing a PDF, I selected some text, right clicked and chose the "Highlight Selection". The selected text was not highlighted. Instead, the "highlight" button on the top right corner pop up and the freehand highlight was triggered, while all my previous selection was lost.

I image this was not the intention of the "highlight selection", and I was also wondering if there is a shortcut for highlighting text in pdf.

Asked by Serra 8 months ago

Last reply by jonzn4SUSE 8 months ago

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YOUR BROWSER

Your browser needs immediate attention! I have windows 11. When I visit websites via Firefox and click on a link that takes me to a document, a large pop-up on the low… (read more)

Your browser needs immediate attention! I have windows 11. When I visit websites via Firefox and click on a link that takes me to a document, a large pop-up on the lower right side of the screen appears blocking half the page and preventing me from downloading or printing it. The pop-up depicts a cartoon-letter with a highlighter pen traversing its cartoon-text, below which is an enthusiastic missive stating (and I quote): "Now you can highlight your PDFs! With our new highlighter tool, you can read and edit PDFs in one place." Because of this infernal nuisance, I cannot print or download web pages. This has been going on for WEEKS! (That pop-up is USEFUL?! Who thinx up this stuff??!!) Apparently you're having trouble fixing this problem ... I understand--I'll just use Edge or Chrome from now on. Sorry if I woke you.

Asked by Valerie Knapp 9 months ago

Last reply by cor-el 9 months ago

Saving pdfs with Firefox renders them blank in Adobe

I'm trying to use Firefox to fill out my tax forms, but while I can save them and view them with Firefox, they're blank when I open them with Adobe or print them. This is… (read more)

I'm trying to use Firefox to fill out my tax forms, but while I can save them and view them with Firefox, they're blank when I open them with Adobe or print them. This is, to say the least, NOT USEFUL. What is happening?!?? I'm using Win10 and the latest version of Firefox, and I tried it on an old Mac with the latest version of Firefox as well.

Asked by Kristina_A 3 months ago

Last reply by Kristina_A 3 months ago

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Easy PDF Converter Extension

Hello: recently I decided to ditch expensive PDF Converter apps for my desktop pc as overspecified for my purposes. To date, I haven't found any guidance to use the Fi… (read more)

Hello: recently I decided to ditch expensive PDF Converter apps for my desktop pc as overspecified for my purposes. To date, I haven't found any guidance to use the Firefox Easy PDF Converter - usually required to convert Lotus Word Pro or MS Word text documents to pdf format. As a second request, can it be used to reverse convert e.g. pdf to docx etc. I have already added it to my Firefox app, but can't go any further. Thank you for helping. Geoff Pickerell (UK)

Asked by gpickerell 6 months ago

Last reply by markwarner22 6 months ago

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PDFs downloaded using the Firefox PDF viewer change content and make the digital signature invalid version 136.0.2

There is an issue with PDFs downloaded using the Firefox PDF viewer. The PDF contains a valid digital signature. When I set the parameter pdfjs.disabled = true, everythin… (read more)

There is an issue with PDFs downloaded using the Firefox PDF viewer. The PDF contains a valid digital signature. When I set the parameter pdfjs.disabled = true, everything works as expected, the PDF is downloaded correctly, and when I open it with Adobe Reader, the signature is valid. However, when I set this parameter to false (default value) and download the PDF using the built-in Firefox PDF viewer, the signature becomes invalid. I compared both PDF files using a text editor and a diff tool, and the only difference I found was a specific change in the content. 1)pdf- signature is valid Ψα Exif II* μ Ducky d α http://ns.adobe.com/xap/1.0/ <x:xmpmeta xmlns:x="adobe:ns:meta/" x:xmptk="Adobe XMP Core 5.6-c138 79.159824, 2016/09/14-01:09:01 "> <rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#"> <rdf:Description rdf:about="" xmlns:xmpMM="http://ns.adobe.com/xap/1.0/mm/" xmlns:stRef="http://ns.adobe.com/xap/1.0/sType/ResourceRef#" xmlns:xmp="http://ns.adobe.com/xap/1.0/" xmpMM:DocumentID="xmp.did:FF61BC20787811E896E6E83BD502C18A" xmpMM:InstanceID="xmp.iid:FF61BC1F787811E896E6E83BD502C18A" xmp:CreatorTool="paint.net 4.0.16"> <xmpMM:DerivedFrom stRef:instanceID="452A56456B1E68A148301EBAD51349D5" stRef:documentID="452A56456B1E68A148301EBAD51349D5"/> </rdf:Description> </rdf:RDF> </x:xmpmeta> ξ Adobe dΐ Ϋ „ ΐ F F Δ • 2)invalid pdf Ψα Exif μ Ducky d α http://ns.adobe.com/xap/1.0/ <x:xmpmeta xmlns:x="adobe:ns:meta/" x:xmptk="Adobe XMP Core 5.6-c138 79.159824, 2016/09/14-01:09:01 "> <rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#"> <rdf:Description rdf:about="" xmlns:xmpMM="http://ns.adobe.com/xap/1.0/mm/" xmlns:stRef="http://ns.adobe.com/xap/1.0/sType/ResourceRef#" xmlns:xmp="http://ns.adobe.com/xap/1.0/" xmpMM:DocumentID="xmp.did:FF61BC20787811E896E6E83BD502C18A" xmpMM:InstanceID="xmp.iid:FF61BC1F787811E896E6E83BD502C18A" xmp:CreatorTool="paint.net 4.0.16"> <xmpMM:DerivedFrom stRef:instanceID="452A56456B1E68A148301EBAD51349D5" stRef:documentID="452A56456B1E68A148301EBAD51349D5"/> </rdf:Description> </rdf:RDF> </x:xmpmeta> ξ Adobe dΐ Ϋ „ ΐ F F Δ • I cannot understand why the Firefox PDF viewer modifies the PDF content. This is happening only to version 136.0.2. I had no issue before this version. Could you please help me?

Asked by info9384 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • المُؤرشفة

Opening php files offline with firefox

Firefox 137.0.2 64 bit I've recently set up on a new desktop running windows 11. My previous setup had windows 10, but the same version of Firefox. In the past, when … (read more)

Firefox 137.0.2 64 bit

I've recently set up on a new desktop running windows 11.

My previous setup had windows 10, but the same version of Firefox.

In the past, when building web pages in php, I'd always used Firefox to preview the html elements of pages offline. I've not used a testing server on Windows as I'd rather test the PHP elements on the live server. Firefox was just for testing the html / css design elements, which it worked very well for.

Now, on my new computer and windows 11, when I try to open a php page offline with Firefox I get a window asking me what to do with the file - "open with" or "save file". When I choose "open with" and choose Firefox, Firefox opens up another tab with the address of the file in the address bar, but no content below, and then another window pops up asking me what I want to do with the file. This goes on indeffinately if I keep clicking "open with". There's no issue with the files I'm trying to open as I can open the exact same files on my win 10 computer with the same Firefox version and the display just fine. What's going on?

Asked by firefoxsync48 6 months ago

Last reply by firefoxsync48 6 months ago

PDF Files Display as Blank in Firefox – Request for Investigation and Resolution

Dear Firefox Support Team, I am encountering an issue where PDF files fail to display properly in Firefox, appearing as blank pages. This problem persists across multipl… (read more)

Dear Firefox Support Team,

I am encountering an issue where PDF files fail to display properly in Firefox, appearing as blank pages. This problem persists across multiple PDF documents, suggesting a potential browser compatibility or configuration issue.

Request: Please investigate this behavior to identify the root cause (e.g., rendering engine, plugin settings, or recent updates). Adjust Firefox’s default PDF handling settings or implement necessary fixes to ensure proper PDF display.

Additional Details:

This issue impacts productivity and user experience. Kindly prioritize resolving it or provide workarounds. Thank you for your attention.

Best regards, Mia Yu [email removed]@mdpi.com/[email hidden]@qq.com

Asked by 1036926860 5 months ago

Last reply by TyDraniu 5 months ago

NO PDF PREVIEW

Hi Firefox Team, Why suddenly today there's no PDF preview for all PDF file sent or received on browser (i.e whatsapp web) Attached latest screenshots Please assist. R… (read more)

Hi Firefox Team,

Why suddenly today there's no PDF preview for all PDF file sent or received on browser (i.e whatsapp web) Attached latest screenshots

Please assist.

Regards, Novie

Asked by Novie Yahya 4 months ago

Last reply by jonzn4SUSE 4 months ago

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PDF highlight box preventing all my work

When I open a PDF in Firefox, a half-page notice opens, telling me I can highlight the PDF. This prevents me from doing absolutely everything. Cannot read the file, canno… (read more)

When I open a PDF in Firefox, a half-page notice opens, telling me I can highlight the PDF. This prevents me from doing absolutely everything. Cannot read the file, cannot print the file with the box in the way. How can I get rid of this box? Thanks for your time.

Asked by Fozzie Bear 7 months ago

Last reply by Agent virtuel 7 months ago