Showing questions tagged: اعرض كل الأسئلة

* .pdf

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? … (read more)

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? I want to read the pdf first and then decide what to do with it. This works similarly in Edge. FF is my main browser, I wouldn't want to change that, but I have too much garbage on my disk. every pdf is saved first, completely unnecessary.

Asked by Diabolo13 4 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

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Copy/Paste

Why can a stupid failing script on a web-page, or even intentionally so programmed script disable the copy (and sometimes paste) functionality? How can this be disabled/f… (read more)

Why can a stupid failing script on a web-page, or even intentionally so programmed script disable the copy (and sometimes paste) functionality?

How can this be disabled/fixed?

One highlights a text (any text) on some web sites, Edit menu allows Copy, context menu allows Copy, one hits Copy, nothing happens. It's not even a page where someone wanted to "copy protect" some information.

Copy and Paste should work just as advertised since those were invented, how hard can it be to get that right? Even stupid Notepad never fails at it. And no, I don't care what the idiot who programmed a page though would be/should be best for me, I want Copy to be copy, Paste to be paste. This used to work in "original" Firefoxes even when page developers wanted to make it not work.

And yes, while on a given page Copy fails miserably, at the same time in other pages it works.

Asked by Pók 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Spell checker not working

Hi Guys and Girls, For the love of all that is keeping me alive at the moment please help solving the issue of spell checker not working. I have a new MacBook Pro and set… (read more)

Hi Guys and Girls,

For the love of all that is keeping me alive at the moment please help solving the issue of spell checker not working.

I have a new MacBook Pro and setup Firfox by installing it and siging in to sync.

The spell checker does not underline the words as I type here or in Google or WhatsApp Web.

Also when I right click no language opion appears.

I does work in Gmail for some weird reason.

After follwing a suggestion of installing an add-on dictionary and resarting Firefox, no change came about.

See attached for more...

Thanks in advance for your help.

Asked by schalas 1 year ago

Last reply by cor-el 1 year ago

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Credit card saving does not work

When entering credit card info in a web form, Firefox will pop up a dialog asking if I'd like to save the card info. If I click yes, the dialog closes but the info is not… (read more)

When entering credit card info in a web form, Firefox will pop up a dialog asking if I'd like to save the card info. If I click yes, the dialog closes but the info is not saved. If I go into settings where one can view the saved cards and enter the info to save a new one, I can enter one but again it does not actually save. There is no error, it just doesn't save. Tailing journalctl shows no errors, and launching Firefox from a console and watching the output doesn't show any error either.

It's been this way over several updates over the course of a few months (as long as I've been using Firefox on this computer).

Asked by Eric S 8 months ago

Last reply by jonzn4SUSE 8 months ago

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Print Preview 86.0 too small to see. Also other print features now very difficult

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is… (read more)

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.

Solving the print preview too small would go a long way towards keeping Firefox usable. The other things could certainly use fixing, however.

Thanks in advance! L.

(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See https://support.mozilla.org/en-US/questions/1322623 if you want to know how.  However, usually Firefox takes these options away soon.  )

Asked by Ellis Eff 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Inability to play sound through bluetooth devices

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through a… (read more)

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through any of my butooth devices.

It was working on chrome spotify microsoft edge but not firefox. I have restarted my laptop, uninstalled the driver from my device manager and reinstalled it, refreshed firefox and uninstalled and reinstalled it back on my pc. Nothing has worked.

I have followed all solutions found here, i would appriciate all the help i can get.

Asked by Zeina 1 year ago

Last reply by Ivan (Home) 1 year ago

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An error occurred while printing.

I am unable to print from Firefox Browser. I get the following error message "An error occurred while printing" . I have tried updating to the latest version of FF 84.0.1… (read more)

I am unable to print from Firefox Browser. I get the following error message "An error occurred while printing" . I have tried updating to the latest version of FF 84.0.1 (64-bit), doing a Refresh, following the Support suggestions for printer problems, editing my profile etc. To no end. I have no problems printing from other browsers such as Google and Microsoft. If I can not get Firefox to print, I will be forced to use these other browsers. Please Help.

Asked by Marcus G. Smith 1 year ago

Last reply by jonzn4SUSE 1 year ago

Firefox is redirecting customers to another link

On my video gallery page, some of my videos are stand alone and others are a series of two or more videos. When you click on the series, it takes you to the page where al… (read more)

On my video gallery page, some of my videos are stand alone and others are a series of two or more videos. When you click on the series, it takes you to the page where all the ones in the series are housed, but then when you click on one of the videos in that series, I receive a prompt from FIREFOX: Receiving prompt on my created web site "FIREFOX CAN'T OPEN THIS PAGE" Open site in new window...

This totally messes up my ease of use for customers and is keeping them from following through. I would like this feature disabled if possible. Any work around for this?

Thank you for any help and consideration! -Carol Ragsdale ([email]@msn.com) www.westmarionbaptistchurch.com

Asked by cragsdale231 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Printed page date (foot note) incorrect.

Date: 10 May 2022 AusEST Firefox 100.0 (64-bit) Mac desktop: Apple Silicon Mac mini (M1, 2020) - macOS Monterey v12.3.1 (problem occurred prior years using In… (read more)

Date: 10 May 2022 AusEST

Firefox 100.0 (64-bit) Mac desktop: Apple Silicon Mac mini (M1, 2020) - macOS Monterey v12.3.1 (problem occurred prior years using Intel/iMac 2015; and previous macOS) Extensions: DuckDuckGo Privacy Essentials; HTTPS Everywhere; NoScript Plugins: OpenH264 Video Codec provided by Cisco Systems,Inc. Location: Australia EST


I am wondering if the following is a known problem. If so, I haven’t been able to find the solution online.

I keep copies of home rental online payments as proof of payment should there be a discrepancy with the real estate agency.

This problem can also apply in other situations, for example payment of online purchases, or movement of large amounts of money to varying institutions.

Sometimes the bank payment is delayed and I would like to ensure that not only the date of payment is accurate but also that the time of payment is relatively close. I am finding that the file printed when banking via Firefox is not time dated relatively close to the time of payment. I use Firefox solely for banking as a secure method.

Upon payment I am presented with a bank receipt and an option to print it, all within Firefox’s desktop application. After pressing the PRINT button I choose to print as PDF and save to the computer. The resulting file is what I am referring to.

The pdf receipt is shown with default details at the top and bottom of the page, the bottom being where the date and time of pdf printing occurred. The discrepancy is between that time shown and the actual time of payment. The difference can be sometimes up to 12 hours!

Can someone please assist me to rectify the situation?

Kind regards, Harauld

Asked by Harauld 3 months ago

Last reply by Printers Shop 2 months ago

firefox password

Where is the options (& then “security” button) in Firefox for Acer-002-2.0? I wish to totally remove the request for the primary password that appears quite frequent… (read more)

Where is the options (& then “security” button) in Firefox for Acer-002-2.0?

I wish to totally remove the request for the primary password that appears quite frequently. (I don’t have one now & don’t really want one or even the screen that wants me to put one in all the time)

Please reply to [email removed from public]

Thank you

Asked by hap 4 months ago

Last reply by Paul 4 months ago

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Web photo files suddenly being saved as .AVIF files and I cannot change it

For the last 1-2 weeks FF has started saving web photo files as .AVIF files instead of whatever extension the photo actually is online. I cannot find anything in the set… (read more)

For the last 1-2 weeks FF has started saving web photo files as .AVIF files instead of whatever extension the photo actually is online. I cannot find anything in the settings to change this. I am not sure if this was caused by an update, or something I did.

I am using Win 10 64, FF is version 95.0.2 (64-bit)

Anyone have any ideas on how to fix this? Thanks.

Asked by jefftech 7 months ago

Last reply by cor-el 7 months ago

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where did the share button go?

Your newest download has terribly confused me. I'm not a techie, but a 74 yr. old grandma. Where is the share button. I want to send/forward an e-mail to someone, but … (read more)

Your newest download has terribly confused me. I'm not a techie, but a 74 yr. old grandma. Where is the share button. I want to send/forward an e-mail to someone, but I can't find the share button. The e-mail button just has a google account or a yahoo one. I don't use either of them. I'm just terribly lost since the update.

Asked by grandmaperson 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Sign in

When I go to the sign in page in Firefox 80, and click on the sign in button, I then get an endless wheel going round. How do I get past this to sign into my account/ Tha… (read more)

When I go to the sign in page in Firefox 80, and click on the sign in button, I then get an endless wheel going round. How do I get past this to sign into my account/ Thank You

Asked by asammodels 1 year ago

Last reply by AliceWyman 1 year ago

Firefox Duplicate PDF File downloads

I see the thread was closed without a solutuion. The CIRCUMVENTION being 'fiddling' about with 'config'. Just to re-state.... Since Firefox 98, PDF files that are OPENED … (read more)

I see the thread was closed without a solutuion. The CIRCUMVENTION being 'fiddling' about with 'config'. Just to re-state.... Since Firefox 98, PDF files that are OPENED within Firefox are also automatically (and INCORRECTLY) downloaded. If the PDF file is subsequently requested to be downloaded (using the 'button' within the PDF display/window), Firefox will either: Prompt stating that the file already exists; or (if the user picks his/her own filename) a 2nd copy of the file will be downloaded. Sorry to be direct but THIS IS A BUG THAT NEEDS FIXING.

Asked by rob3109buy 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

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Firefox Unable to play Prime Videos & Netflix Videos

I'm on the latest version of Firefox, and it's unable to play videos on Amazon.com & Netflix.com. Neither did the one before 96.0. I first saw this on Netflix.com an… (read more)

I'm on the latest version of Firefox, and it's unable to play videos on Amazon.com & Netflix.com. Neither did the one before 96.0. I first saw this on Netflix.com and when the tech started asking questions about my operating system, I knew they had pulled a fast one. Now Amazon.com has done the same thing with Firefox. This browser should be hiding the underlying operating system, because it's not necessary. I can use both websites with Chrome and have no issue. The same version of Firefox is on my laptop, but it has no problems because that thing is on Windows 10.

I won't bother with all the nonsense written about troubleshooting, because this is strictly the functionality of those websites peeking under the browser to check the O.S. Firefox needs to fix this hole immediately! You're messing with my money now. Monopolies shouldn't be able to control our hardware like this; they're not paying for any of it.

Oh, my TV is having a problem with the apps, so I was forced to watch videos with my computer instead. My laptop screen is too small and can't have my booming speakers connected to it. My desktop monitor is 34".

Asked by King Ray 6 months ago

Last reply by cor-el 6 months ago

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How to locate lost data upon update

When I logged on to FF today, I was urged to continue with an update. I think there was also something about "refreshing". I absentmindedly agreed, figuring it would be o… (read more)

When I logged on to FF today, I was urged to continue with an update. I think there was also something about "refreshing". I absentmindedly agreed, figuring it would be okay as other update times before, but not so. I was unaware that the newest update would remove some, or all, of my extensions. I had some important saved data into one of the extensions.

Is there any way for me to go back to the last version just to retrieve the data for safekeeping from the extension and then continue on with the new version as if nothing was amiss?

When I clicked permission, I noticed a file folder "Old Firefox Data" was installed on my desktop. Can I use the contents of that folder to ferret out the information I need?

Thank you so much for any help and suggestions!

Asked by parmley1 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

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Firefox runs my GPU to overheat, even at idle? Why is it doing this?

I left my FF browser open by accident when I went to bed, no other applications were open. This morning I realized my GPU was sitting at 55c when I looked at the thermist… (read more)

I left my FF browser open by accident when I went to bed, no other applications were open. This morning I realized my GPU was sitting at 55c when I looked at the thermistor sensor in the hardware monitor report in precision X1.

As soon as i closed FF the temps went back to 25c in less than 1 minute.

So what is FF doing that consumes so much GPU even when idle?

I had a 2080TI GPU go bad two months ago after sitting idle overnight - now I know why - it was firefox using my GPU and overheating my system (even while not "appearently" doing anything).

I used to be a FF fan, but not anymore after losing a $1200 GPU due to the horrible programming that basically is making FF become a huge contributor to my electricity bill wearing out my hardware.

as of 2021 I am abandoning FF due to concerns of further damaging my PC.

Asked by tamed.phoenix 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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new print menu terrible

The latest version 84.0.1 for Mac now opens a new print menu, which is terrible. How do I force it to go away and permanently default to "print using the system dialog",… (read more)

The latest version 84.0.1 for Mac now opens a new print menu, which is terrible. How do I force it to go away and permanently default to "print using the system dialog", which "Firefox help" never heard of. I can't find any way to get rid of it. It is a hateful change to Firefox, I hate it and my sister is in tears. She hates computers anyway. Seniors can't handle these dramatic changes.

Asked by jmaroon452 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago