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Facebook doesn't work at all on Firefox anymore.

I now only have a blank white page on Facebook. It works in Microsoft Edge (a browser I have a strong dislike for), but not on FIrefox. It worked yesterday morning, but… (read more)

I now only have a blank white page on Facebook. It works in Microsoft Edge (a browser I have a strong dislike for), but not on FIrefox. It worked yesterday morning, but since last night [10/16/2020].

Asked by vkk4 3 days ago

Last reply by vkk4 3 days ago

Firefox upgraded, now cannot access credit union account. "Secure connection Failed."

SECURE CONNECTION FAILED. Two days ago Firefox upgraded, now I cannot access my credit union online account. Oh, I can if I use Chrome. But I do not want to use Chrome! I… (read more)

SECURE CONNECTION FAILED. Two days ago Firefox upgraded, now I cannot access my credit union online account. Oh, I can if I use Chrome. But I do not want to use Chrome! I called the credit union. The problem is not on their end. I cleared the cache and history on my computer. I rebooted my router. Nada. I need a human being who can explain to me in plain English how to fix this problem. I am computer literate, but I don't have a degree in cyberspeak. I hope the only answer is not that I abandon Firefox and be forced into Google-world. Please Help!

Asked by kkwilliams2nd 3 days ago

Last reply by kkwilliams2nd 2 days ago

Default browser

I am using Windows 10 and want to make Firefox my default browser. However, when I go into settings to make it my default browser it doesn't show up as an option, only Bi… (read more)

I am using Windows 10 and want to make Firefox my default browser. However, when I go into settings to make it my default browser it doesn't show up as an option, only Bing and I,E. - it isn't even in the MS store to download, What can I do?

Asked by Stuart 2 weeks ago

Last reply by Stuart 4 days ago

Bing search engine not properly working.

I have used Bing with no problems for years now, recently it has been giving a banner at the top whenever I use it stating that a website is slowing the browser, then opt… (read more)

I have used Bing with no problems for years now, recently it has been giving a banner at the top whenever I use it stating that a website is slowing the browser, then options stop or wait. I have never had this before. It comes up on every page that is opened in Bing. I have waited and never seen a web page open or anything. Also, none of the functions on the Bing page are working. I cannot click the three bar link for more options, change the safe search option, or sign in to my Microsoft account. All these links are dead. When on a page I cannot use the filter link. I also cannot click on anything at all while the banner notice is up. I have tried to get help form Microsoft and they were unable to do anything. They suggested using their browser Edge. They suggested emptying the cache, which I did with no change, and they suggested uninstalling Firefox and reinstalling it. I do not want to do this because it will destroy al my formatting and lose lots of links, etc... as it has every other time I have done this. I hope someone here will be able to help me. I prefer Bing search engine to all the others. I have tried Google and DuckDuckGo and they do not work for me, or find what I am searching for as well as Bing has. The others seem to be more for purchasing and not searching and so I do not like or trust them. Using Windows 10 on a Desk top PC, and had no trouble with Bing until the last week or so.

Asked by kluu 1 week ago

Last reply by kluu 6 days ago

website download complete

first: thank you that there is no german support. firefox seems no longer to be able to download complete websites: "download < fehlgeschlagen> = failed" sometimes… (read more)

first: thank you that there is no german support.

firefox seems no longer to be able to download complete websites: "download < fehlgeschlagen> = failed"

sometimes, "retry" button seems to work, but most of css is missing then when loaded offline.

ms edge is able to download complete websites, and they can offline be loaded with firefox completely and correctly then.

sometimes, "retry" seems to work in firefox, but most of css is missing then.

Asked by mail700 3 weeks ago

Last reply by mail700 6 days ago

Pausing and stopping video also stops music playing outside Firefox

Pausing and stopping video also stops music playing outside Firefox. If I click pause or end a video within firefox, music playing outside firefox using programs that are… (read more)

Pausing and stopping video also stops music playing outside Firefox. If I click pause or end a video within firefox, music playing outside firefox using programs that are not firefox stops. How can this be fixed?

Asked by desbest 4 days ago

Last reply by desbest 3 days ago

Same issue as in https://support.mozilla.org/en-US/questions/1175810

I'm presented with two pop-ups that I must dismiss, every time I restart the browser. The first one reads: User Account Control | Do you want to allow this application to… (read more)

I'm presented with two pop-ups that I must dismiss, every time I restart the browser. The first one reads:

User Account Control | Do you want to allow this application to make changes to your device?

After dismissing that, a second pop-up appears, reading in part:

Firefox Software Updater | Firefox can't update to the latest version. | Download a fresh copy of Firefox and we'll help you to install it

Then I must choose either "Download Firefox" or "Not now."

Please understand that I must deal with these pop-ups despite the fact that my Firefox is current.

The solutions suggested in the answer to the above-referenced previous post are of no help.

I've consulted my computer manufacturer, which told me that this issue is strictly one with Firefox. I hope you can help.

Asked by Odin3 5 days ago

Last reply by Odin3 4 days ago

PR_END_OF_FILE_ERROR

I was logged into a website which hanged and when I tried to log back on it started giving me the error PR_END_OF_FILE_ERROR .I've tried to troubleshoot with all the help… (read more)

I was logged into a website which hanged and when I tried to log back on it started giving me the error PR_END_OF_FILE_ERROR .I've tried to troubleshoot with all the help I could get on these pages and others, I'm at my wits end. The website works on my phone browser, so it's clearly this laptop or my internet dongle.

It's also happening across all browsers. I don't have VPN or antivirus software on except Microsoft Essentials. I've tried removing real time protection on that but it didn't work. I tried creating a new profile of Firefox, nothing. I tried going to about:config page and setting security.ssl.enable_ocsp_stapling to false, nothing so set it back to true I've gone to task manager to see whether there is a task don't recognise so I can stop it, nothing. Pleeeease heeeelp meeeeee!

Asked by Crocosmia 5 days ago

Last reply by Crocosmia 5 days ago

Zotero Reference Software

Last night I noticed my Windows 10 64 bit machine did an auto update. Not sure this has anything to do with today's problem; maybe coincidence. Today I started the refere… (read more)

Last night I noticed my Windows 10 64 bit machine did an auto update. Not sure this has anything to do with today's problem; maybe coincidence.

Today I started the reference software "Zotero" and the program cannot find the database of my papers. This is of course crucial for writing grants, references for my class that I teach etc. I have never seen this error before.

In Zotero help, this is listed as a Firefox problem, with a reload and other steps as a solution. I am leery of messing with my database as it has years of publications in it.

Any chance you could advise me on this or get FF to fix this? It will likely happen with future updates. My Firefox browser version is 81.0.2 and is up to date.

P.S. If you hit the "locate" option Zotero closes. It will not allow you to search for the database (see image attached)

Thanks.

Asked by rosenbloomaj 5 days ago

Last reply by rosenbloomaj 5 days ago

No casting option on Firefox yet!

Its 2020 man! Why are we (Mozilla community) still missing content casting feature just like Google Chrome and other browsers. Even the new Microsoft Edge Chromium have t… (read more)

Its 2020 man!

Why are we (Mozilla community) still missing content casting feature just like Google Chrome and other browsers. Even the new Microsoft Edge Chromium have that feature. I usually stream a lot of content and this feature, for me, is indispensable.

Furthermore, I am not asking for any workaround or extensions. There should be a native casting feature on Mozilla Firefox too just like other browsers.

Regards, VIVEK

Asked by Vivek Rao Anand 1 day ago

Last reply by Vivek Rao Anand 1 day ago

Export html addon list

Before the switch to Quantum, there were addons like Extension list dumper and Infolister. Currently, Chrome has a nice extension called Share Extensions for Google Chrom… (read more)

Before the switch to Quantum, there were addons like Extension list dumper and Infolister.

Currently, Chrome has a nice extension called Share Extensions for Google Chrome™, which, basically, is what I'm looking for in Firefox. Share Extensions for Google Chrome™ exports an html file with each addons' description and it's name is also a hyperlink to it's page in the Chrome Web Store. It has no version info, but better that nothing.

My searches for any kind of list exporter came up empty.

Asked by noel_envode 2 days ago

Whenever I start FF, the DL icon bounces...

...just like it does whenever a file finishes DL'ing. This leads me to believe that FF is downloading "something" every time I start the program. So why/what is it doing?… (read more)

...just like it does whenever a file finishes DL'ing. This leads me to believe that FF is downloading "something" every time I start the program. So why/what is it doing?

Asked by RASelkirk 2 days ago

Last reply by RASelkirk 1 day ago

Firefox-Google

Every time I open Firefox a window comes up telling me to sign in to my Google account before I can browse.. After a number of times a day everyday this has become very i… (read more)

Every time I open Firefox a window comes up telling me to sign in to my Google account before I can browse.. After a number of times a day everyday this has become very irritating. Have tried uninstalling and reinstalling Firefox but it has made no difference

Asked by sandraphillips39 4 days ago

Error when running system test.

Am trying to take an online assessment for a job. I’m getting - Error: Firefox can not see the cpu or ram on this PC. I’m running win 10 64bit and have the latest version… (read more)

Am trying to take an online assessment for a job. I’m getting - Error: Firefox can not see the cpu or ram on this PC. I’m running win 10 64bit and have the latest version of Firefox installed. I’ve turned off thumbprints, added the site as a trusted site and pretty much killed all security for this site. How can I let FF see the cpu/ram?

Asked by knlcarlson 3 days ago

broswer question when logging in.

When I open Firefox, a window pops up asking if I want to use Firefox as my default broswer. I check the box to yes and do not ask me again. But it pops up every time I s… (read more)

When I open Firefox, a window pops up asking if I want to use Firefox as my default broswer. I check the box to yes and do not ask me again. But it pops up every time I start my CPU.

Asked by rangerv89 5 days ago

Import logins and passwords

I have Firefox version 81. I am trying to upload a .csv file of logins and passwords. I do not see the option "Upload From A File..." when I follow the instructions. I on… (read more)

I have Firefox version 81. I am trying to upload a .csv file of logins and passwords. I do not see the option "Upload From A File..." when I follow the instructions. I only see "upload from another browser" and "download logins." How do I get the file option to show up?

Asked by eedaley907 4 days ago

can't sign into Microsoft

I can no longer sign into my Microsoft account using Firefox. I deleted cookies and cached data, refreshed Firefox but no luck. I don't get any errors just a blank page.… (read more)

I can no longer sign into my Microsoft account using Firefox. I deleted cookies and cached data, refreshed Firefox but no luck. I don't get any errors just a blank page. Any help would be appreciated. Thank you.

Asked by johnl600 3 days ago

Last reply by johnl600 3 days ago

weather module on Yahoo

On my Yahoo homepage, weather module doesn't work properly...no high temps or forecast...but it works correctly on Safari...how to fix? If I delete the weather module co… (read more)

On my Yahoo homepage, weather module doesn't work properly...no high temps or forecast...but it works correctly on Safari...how to fix? If I delete the weather module content and reinstall, it displays correctly, until I leave the age, then it reverts to missing the temps and forecast...very frustrating

Asked by gail22bob 2 days ago

Last reply by gail22bob 2 days ago

DNS-over-HTTPS throwing connection reset errors (in Canada)

Hi – I recently restarted my browser and realized that I couldn't connect to any https sites – each attempt would throw a "the connection was reset" error. I've changed … (read more)

Hi – I recently restarted my browser and realized that I couldn't connect to any https sites – each attempt would throw a "the connection was reset" error.

I've changed my network settings from DNS-over-HTTPS to No Proxy and sites are now loading correctly.

I'd certainly like to use DNS-over-HTTPS if possible for the greater security, so I'd like to know what's causing the problem.

a. Is it just because I'm in Canada that DNS-over-HTTPS is throwing these errors? (Note: I was living in the US until recently) b. Are there some other proxy or ISP settings that might be causing the problem? c. Or should I be considering whether my connection has an actual security concern?

Thanks.

Asked by michael.ames.brigham 6 days ago