Firefox Community Forum

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log files to mozilla team?

I'd like to add Firefox to Adobe Dreamweaver for site design viewing. When searching Windows for Firefox.exe I don't see it in Program Files or Program Files (x86). Firefox is installed and used daily. Can someone tell me where it's located in Windows 10?

There are two images here the one in green is Firefox the other in Chrome.

One of these is loading correctly and one is trashing the image layout.

It is something that Firefox is doing to the images...

CSS and or Styles tell Firefox what to do and Firefox is not doing it???

What can I do to render these in Firefox the way Chrome renders them?

I've added https://x.com as an exception site but it is still blocked.

https://x.com/mozilla doesn't work either

Error message on the page:

"Something went wrong, but don’t fret — let’s give it another shot.

⚠ Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com"

After 2 days it used to finally load without my doing anything, but not now. I never loads using Firefox.

https://x.com is added as an exception, but obviously ignored.

Tried You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

   hold down the Shift key and left-click the Reload button   

NOPE

Tried: Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

   Settings -> Privacy & Security
   Cookies and Site Data: "Manage Data" 

"Clear the Cache":

   Settings -> Privacy & Security
   Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear 

   https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
   https://support.mozilla.org/en-US/kb/how-clear-firefox-cache 

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

   switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
   do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window 

   https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
   https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems 

NOPE - lost all my bookmarks, extensions, settings - not going there again thank you

as for:

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

   click the shield icon for more detail and possibly disable the protection 

the sheild has a slash thru it saying "enhanced tracking is off for this site" when i put my mouse over it.

My computer (Windows 11) crashed while I was using Firefox--for the first time that I've seen, it did a full disk check. When booting back up, I was unable to use Firefox, since it said that my profiles.ini file was lost/corrupted.

After renaming the old file, I went back to the folder. It was easy enough to reinstall the add-ons that I needed, but I'm trying to get my bookmarks back. However, I can't seem to find them--the "bookmarkbackups" folders that come up are too new, and only one (the current one) has a file in it.

Any help will be appreciated! I'm not sure what I can do.

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on smarthphone it's easily turning off and if i'm using edge or chrome on laptop it's also turned off, but if i'm using firefox exactly on google it's always turned on no matter what i'm do. Just in case, if i'm using for example bing search in firefox it's also turned off, likely it's always turned when i'm using google with combination in firefox. Methods that I already tried: 1) Turned off in computer settings (not worked) 2) Reinstalled browser (not worked) 3) Checked in my wifi settings (not worked) 4) Updated everything (not worked) Waiting for your help.

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite loop. On the Cloudflare community site they say it could be because of things like adblock but even without any adblock or anything of the sort on it does the same thing. Sadly Cloudflare community doesn't support being used on Firefox. So maybe they don't support being used on Firefox in general? I have contacted the actual websites support but they don't seem to even read submitted inquiries because I never hear anything back from them except the automated message they received it. It is now preventing me from using certain things in general which as before it wasn't that big of a deal but recently they changed the site layout and still allowed you to use the old layout but the verification blocks you from using the old layout. The first one is one from a couple of weeks ago when it only effected me trying to open things in a separate tab and the second one is the newer one which prevents me from accessing the old layout. I'm not sure what to do about it since nothing I specifically could do to solve it has helped. I have opted into sharing data under troubleshooting IDK how well that'll help.

Everything was fine until about an hour ago. Suddenly over half My tabs quit working. Either the display is weird and all text, or the page is blank, or there is a small "broken image" icon in the upper left... A few tabs are working fine. On X I get a notice saying, "Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com."

I tried turning off tracking (which was NOT "strict!!!"), and that did not fix the problem.

What is going one????

Currently, Firefox opens OBJ files as text. I want to send them to the Microsoft 3D Viewer which is the default application in Windows for these kinds of files. All I can do right now is right click on the file, save the file, then open with the 3D Viewer. I have gone to settings/General then down to applications and I can't add any files there. (Why not?) It doesn't matter if I choose to save or open files, the OBJ file still displays as text in Firefox. How do I get Firefox to send instead of display these files as text?

Any help to fix this would be much appreciated

I have tried restarting both firefox and my computer, disabled all extensions and started firefox in safe mode. When I try to right click on a firefox window from the taskbar it just disappears.

I have my computer connected to my TV so often when I open it up some windows will be on my TV which is behind my desk so its a pain to move them back without this function.

Switched on my laptop today and all open tabs in Firefox only showing web pages in text format, not images, graphics. Have restarted Firefox, rebooted laptop, cleared cache/data, checked latest version. Not touched any setting and Edge works fine with same sites. After using Firefox as by preferred browser for many years it looks like I need to find an alternative which makes me sad.

Hi,

my firefox has been creashing every 5-10 mins even in troubleshoot mode. Please help. Here is a list of the crash IDs for tonight:

bp-23147b5e-75aa-4e42-8777-a99900240801 2024-08-01, 1:40 p.m. View bp-1c79a3b1-b7a7-4b45-a910-6296b0240727 2024-07-26, 11:46 p.m. View bp-9a46ad2e-d8e8-4217-80c6-7bf720240719 2024-07-18, 11:03 p.m. View bp-d742c571-926d-4cd3-966a-b31750240417 2024-04-16, 9:52 p.m. View bp-788dfd10-fc1c-4567-8552-1752d0240812 2024-08-11, 10:53 p.m. View bp-3b748a7d-b519-41af-8bf3-e491e0240812 2024-08-11, 10:53 p.m. View bp-e0535305-f625-43e4-8dc1-aa6b30240812 2024-08-11, 10:53 p.m. View bp-fcb76f76-a488-438c-9352-af3c90240812 2024-08-11, 10:53 p.m. View bp-b8ce4d6e-3904-4fcc-8d58-e02240240812 2024-08-11, 10:53 p.m. View bp-48288fb6-9fac-4cc2-9251-ef2970240812 2024-08-11, 10:53 p.m. View bp-14bdf94a-89a0-47fe-837c-97e7a0240812 2024-08-11, 10:53 p.m. View bp-31dd271c-8d80-49ff-bd2d-e85790240812 2024-08-11, 10:53 p.m. View bp-ce1040ff-6256-4523-8514-cd4350240812 2024-08-11, 10:53 p.m. View bp-463d670c-55e4-4e31-be04-feb800240812

Hi Mozilla, I subscribe to the videopass on motogp.com. I recently went on to renew my subscription but couldn't proceed because of the following message. "Sorry, we are unable to proceed with your purchase as we have detected that the billing address does not match your location" My profile location is "The United Kingdom of Great Britain and Northern Ireland", but my billing location is "United Kingdom". They are apparently two different locations according to the website. I must add, these locations are from a dropdown menu so I cannot change them. I emailed motogp and their tech people reckon either my browser (Firefox) or my internet provider (Sky) could be having a conflict with the payment platform. What do you think? Personally, I think It's the website's problem but any advice would be helpful. This is the first time I have tried to renew, usually I just let it auto-renew. Regards,

Steve.

Does anyone know how to configure Firefox to stop the annoying google log-in pop-up? I've seen others ask the same question, but I have not seen any functional answers. I've never had a google account, for anything. I don't get the pop-up with other browsers, like Falcon or Brave. It's just a problem on Firefox. I appreciate you help!

Started receiving pop ups stating virus attack from Mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork from Mozilla showing McAffee, Critical Virus Alert, Virus attack. Receive 3 at time and I can't see the right side of my scree and I need to. Is this malware and if so how do I remove it fast? Thank you.

This morning I saw that images were not downloading within my GMAIL messages. Believing that something was wrong with my connection, I decided to give both my computers a restart. This concerns my Windows 10 64-Bit, on which I had both Edge and Firefox opened, both with multi-tabs. In Firefox I had my Google account open with other tabs. After shutting down both computers I left my apartment. The Windows 10 restarted on its own; but both browsers lost their tabs even though I set each to reopen the previous session. With Edge and function keys I was able to restore my previous session; but not with Firefox. about:sessionrestore was not available. The Profile folder did not show a backup for these lost tabs. I hate hunting for them in History because I am working on multiple projects and don't have time for this wasteful activity, which is why I set Startup to Open Previous Windows And Tabs. What option did I miss?

Now, we have more wasted time. I reopened as many tabs as I remembered opened during the session I could not restore. Now, the only tabs that reopened since are the ones I opened that have posts about restoring sessions. The tabs I reopened are lost even though I checked off Open Previous Windows And Tabs. This browser is performing worse as of today for some reason I am not aware. What changed? From what I see here, there was no MS Windows update that might have occurred when I shut down and lost the tabs. Could I have disrupted the tabs by using the right hand, top corner "X" to shut out of Firefox?

This is getting more and more whacked up! It seems that every time I reopen a tab within the Library, it opens it in the same tab, overlaying the previous tab I opened.

I am using a windows 10x64bit desktop and I want to find a 32 bit version of Firefox for my laptop which uses Windows 7 x32bit. I have tried the download for customising, ie set it for Win7/8 but the version which is downloaded reflects on the laptop that that version can only be used on a Win 10 computer. Please give me a link where I can find the 32 bit version of Firefox meant for Win 7. THANK YOU.