Showing questions tagged: اعرض كل الأسئلة

Cannot attach files to my outgoing emails using gmail

Two issues using latest version of Firefox with Windows 10. These 2 issues have occurred in the last few days First I cannot attach my files to my emails using Gmail. … (read more)

Two issues using latest version of Firefox with Windows 10.

These 2 issues have occurred in the last few days

First I cannot attach my files to my emails using Gmail. I'm able to do this using Edge or Chrome

Second, normally when I used to start typing the name of my correspondent it would automatically complete. This is no longer working. I'm able to do this using Edge or Chrome

the attached printscreen shows both issues

Asked by pauljaniga 1 week ago

Last reply by pauljaniga 5 days ago

I can't log into my regions online bank account.

Greetings, I experienced this problem with the prior update, now after the current update i get this" internal Server error" Hopefully you can straighten this out. I hate… (read more)

Greetings, I experienced this problem with the prior update, now after the current update i get this" internal Server error" Hopefully you can straighten this out. I hate using Google for anything!

Regards, Chris

Asked by glidercj 3 days ago

Last reply by glidercj 3 hours ago

Firefox Functionality Issues

Dear FF/Mozilla: I've experienced a number of issues where I'm unable to do banking transactions using the FF browser. In one case, Wells Fargo bill pay does not work (… (read more)

Dear FF/Mozilla:

I've experienced a number of issues where I'm unable to do banking transactions using the FF browser. In one case, Wells Fargo bill pay does not work (but works fine with MS Edge); in another case, an international money link payment to a vendor in the UK would not go through using Firefox (but did first time with MS Edge). In yet another case, Firefox won't load webpage photos for items for sale on the site www.telescope.com - the page loads with descriptions but photos would not load (I just tried it and, nada). This remains the case even after my VPN is disconnected.

I've used FF for several years now without too much trouble but with this ongoing non-functionality of FF, I'm tempted to migrate to MS Edge or a browser that is supported more widely.

Any help or advice? Thanks, Blaine

Asked by Snowbrain 3 months ago

Last reply by Snowbrain 6 days ago

Disable Picture-in-picture

while reading an MSNBC or Fox News article (for example) from flipboard, suppose there is a video at the top of the article. But I don't want to watch that video... I j… (read more)

while reading an MSNBC or Fox News article (for example) from flipboard, suppose there is a video at the top of the article. But I don't want to watch that video... I just want to read the article that appears below it. So I start to scroll down, reading the article, and when the video scrolls off the screen at the top, a picture-in-picture with that video appears at the right side of the article, (sometimes blocking part of the article). If I had wanted to see the video, I would have watched the video! STOP these blasted picture-in-picure pop-ups.

Every time I look for help online, all I see is how to enable/disable the PIP controls, and no help on how to block PIPs themselves.

Sorry for the long post, but I don't know how else to describe the problem succinctly. Jerry (at wit's end)

Asked by HarryJarr 1 week ago

Last reply by HarryJarr 2 days ago

Wrong Country and Language

Starting about a week ago, when I use Firefox 124.01 on my Windows 10 PC to visit Ebay, the pages show in Portuguese, and the country shows as Brazil. I'm in the USA. Thi… (read more)

Starting about a week ago, when I use Firefox 124.01 on my Windows 10 PC to visit Ebay, the pages show in Portuguese, and the country shows as Brazil. I'm in the USA. This problem does not occur when I use Chrome, Opera or Edge. Any idea about why this has happened and what I can do to fix it. On Ebay, I can manually change the language and location, but if I close Firefox, the problem returns. I'm using the version of FF that keeps no cookies or history. Thanks

Asked by rmrav48 6 days ago

Last reply by rmrav48 5 days ago

Installation 124 wiped out my pinned and opened tabs

This is the 2nd time in the last year or two that the auto-update deleted all my pre-defined tabs, including those that were pinned. All that I had was a single tab. Why… (read more)

This is the 2nd time in the last year or two that the auto-update deleted all my pre-defined tabs, including those that were pinned. All that I had was a single tab.

Why?

Asked by gwp99 5 days ago

Last reply by gwp99 4 days ago

Youtube videos (especially in playlist) do not (always) play automatically.

Hello, I recently moved from Chromium based browsers to Firefox and, as my title indicates, I've been facing issues with youtube playlists on two different computers so … (read more)

Hello,

I recently moved from Chromium based browsers to Firefox and, as my title indicates, I've been facing issues with youtube playlists on two different computers so far, may it be in normal windows or in private ones (where the only addon left running would be ublock origin).

The autoplay does not work in a predictable way. While the browser does reach the next video in the playlist once the previous one ended, more often that not, the video won't play. As I said, the behavior is unpredictable. There are times when it'll work right of the bat, but stop working after a few videos, and there are times when it won't be working at all from the very beginning.

I did enable FF's autoplay setting (or so it would seem from what I can see), for it says:"Autoplay: Allow audio and video" when I click on the icon next to URL bar.

I have not yet tested with my addblocker disabled, for ublock origin being fairly widely used I assumed I would have ran into far more issues akin to mine when I googled my issue.

Thanks in advance for your help.

Cordially,

Asked by facorreg 6 days ago

Last reply by facorreg 5 days ago

Not all animations appearing on Instagram via Firefox on older hardware.

Hi. I have two main Mac computers that I browse the web with, a 2020 iMac 27 with 6-core Intel i5 and Radeon Pro 5300 GPU. My secondary computer is an older mid-2012 MacB… (read more)

Hi. I have two main Mac computers that I browse the web with, a 2020 iMac 27 with 6-core Intel i5 and Radeon Pro 5300 GPU. My secondary computer is an older mid-2012 MacBook Pro with dual core Intel i5 and HD Graphics 4000.

I am aware this Macbook is over a decade old now, and I plan on getting a much newer model within the next couple months. For now, I'll have to make do with this when my iMac is busy with other tasks (mostly rendering video). I have installed all the latest Mac OS updates the Macbook can support, which is Catalina, and Firefox is also the most current version 124.0.1 64-bit.

I tend to use Instagram via Firefox for the most part, and on the iMac, there are these little animations when doing things like double-clicking posts to like them, which causes a small flying heart to appear on the post for about a second. Flipping through multi-image posts is also animated when clicking the left and right buttons, resulting in a slide animation between photos. Small text pop ups also have animation as well.

However, using Firefox on my Macbook, those animations don't appear. I've enabled hardware acceleration, and the animations still don't appear. I've also whitelisted Instagram in uBlock Origin, and the result is the same.

I tested other websites that I can compare with the iMac, like Google Maps and the official Nintendo Animal Crossing website. Both sites run smoothly on my Macbook, with all animations functioning like they should, and Google Street view also being smooth with no visual glitches or other reduced functionality.

I will note the screen resolution on the Macbook is 1366 x 768 compared to the large iMac. My question is this... is Instagram disabling these UI animations on my Macbook due to it's age and/or screen size, is Firefox doing that, or is this a bug in regards to Mac OS Catalina?

These are very simple animations, so it's strange that they don't appear on my Macbook, despite it still being capable of showing web page animations with other sites. The Like animation in particular is helpful as it provides visual feedback to my preferred way of liking posts there.

Asked by wb8979 4 days ago

Last reply by wb8979 1 hour ago

Win.Virus.Zard-10023240-0 within Firefox Setup .msi

ClamAV was triggering on several MSI and EXEs for Firefox Setup versions; 124.0.1.msi, 115.9.1esr.msi, 124.0.1.exe, 115.9.1esr.exe, 115.9.1esr.msi. The flag was on a file… (read more)

ClamAV was triggering on several MSI and EXEs for Firefox Setup versions; 124.0.1.msi, 115.9.1esr.msi, 124.0.1.exe, 115.9.1esr.exe, 115.9.1esr.msi. The flag was on a file Win.Virus.Zard-10023240-0. We believe this is a false positive, but was wondering if you could provide more insight into what Win.Virus.Zard is within the build?

Asked by william.swartz 3 days ago

Last reply by william.swartz 2 days ago

Kaspersky Plus is loading a three-year-old Firefox profile

Since I upgraded from Kaspersky Internet Security to Kaspersky Plus, my Protected Browser version of Firefox has lost track of my current Protected bookmarks and stored p… (read more)

Since I upgraded from Kaspersky Internet Security to Kaspersky Plus, my Protected Browser version of Firefox has lost track of my current Protected bookmarks and stored passwords - but the bookmarks and passwords in the standard (i.e. not Protected Browser) Firefox remain the current set. Unfortunately this is a different set, so I no longer have access to the Protected passwords etc. Although Firefox has just updated to 124.0.1 the About display in Protected Browser insists "Firefox is being updated by another instance". Kaspersky have studied the GetSystemInfo report and cannot find anything amiss, so is Firefox causing the problem? e.g. where in Firefox did Kaspersky manage to find a three-years-out-of-date set of bookmarks and passwords?

Asked by Bill Welland 4 days ago

Last reply by Bill Welland 4 days ago

stderr from native app

The web page https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Native_messaging#troubleshooting says: if the native application sends any output t… (read more)

The web page

https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Native_messaging#troubleshooting

says: if the native application sends any output to stderr, the browser will redirect it to the browser console.

Is that still supposed to work? I'm asking because it seems that in recent versions of firefox that no longer works. I do not see any output that my native app emits to stderr. I tried multiple systems (all Windows based) and multiple versions of Firefox (including "115.9.1esr (64-Bit)" and "116.0.3 (64-bit)")

Asked by martin.hajduch 1 day ago

Last reply by martin.hajduch 15 hours ago

Dmitry

Hello. I have a problem on an old laptop. The laptop cannot play videos with a resolution greater than 720 pixels. A situation often arises when you open a website and ca… (read more)

Hello. I have a problem on an old laptop. The laptop cannot play videos with a resolution greater than 720 pixels. A situation often arises when you open a website and cannot watch a video there made by customers about a product. There is no option to select resolution on many sites, and browsers by default try to play videos at the maximum resolution, ignoring the capabilities of the laptop. The essence of the question is, is it possible to limit the video resolution for all sites in a browser or system?

Asked by brick 967 4 days ago

Last reply by brick 967 4 days ago

when I work on my second display, Firefox is no longer topped on my first display. Why?

When a firefox window is active on my second display, I lose the firefox menubar on my main display. I haven't noticed this before, is it something new, or have I inadver… (read more)

When a firefox window is active on my second display, I lose the firefox menubar on my main display. I haven't noticed this before, is it something new, or have I inadvertently changed a setting?

pete

Asked by peterlemer 5 days ago

Last reply by peterlemer 5 days ago

Firefox stops responding to left mouse clicks

Hello! Since at least one update, and maybe two, I have been having the following experience: For context: I do remote work via Zoom and Teams. I am using an iMac r… (read more)

Hello!

Since at least one update, and maybe two, I have been having the following experience:

For context: I do remote work via Zoom and Teams. I am using an iMac running Sonoma 14.1. I use a magic keyboard and magic mouse. I bought the computer in March of 2023.

1. Open Firefox and use it for a while. All is well.

2. Out of nowhere, with no sequence or pattern I have been able to discern so far, Firefox stops responding to left button mouse clicks. Right ones still work.

3. Quit Firefox and re-open.

4. It responds to left button clicks again.

I don't usually have to do this more than once per day, although I had had days during which I had to do it two or three times.

This does not occur in Safari or Chrome.

Thoughts? X-sH

Asked by alicerichmond 1 day ago

Last reply by alicerichmond 21 hours ago

Can't make Firefox the default browser on Win10

I made the mistake of installing Norton Private Browser on my Win10 laptop, and it took over the browser extensions as the default program. I tried making Firefox the def… (read more)

I made the mistake of installing Norton Private Browser on my Win10 laptop, and it took over the browser extensions as the default program. I tried making Firefox the default browser again and Windows took me to the Settings menu. Firefox is no longer in the list of browsers. Is there a way to fix this situation? Thanks.

Asked by Curtis Hoffmann 1 week ago

Last reply by Curtis Hoffmann 6 days ago

Context menu missing items

I'm having this exact problem from here , but browser.taskbar.lists.tasks.enabled has always been set to true. Toggling it does nothing in itself in between restarting my… (read more)

I'm having this exact problem from here , but browser.taskbar.lists.tasks.enabled has always been set to true. Toggling it does nothing in itself in between restarting my machine. I am certain it's not a jump menu thing because this isn't about shortcuts (and besides the point, enabling the jump shortcuts from my OS side of things does not display it either way). I just want the stuff that the user in the above link listed.

Coincidentally, I had this exact problem a short while before, and I think it may have had to do with an update, because I remember Firefox updating at least twice fairly recently and it is in this time I've noticed this issue. The first time around it resolved itself, but this time it has not and I do not know the cause.

Unpinning/pinning the icon on the task bar does not resolve this either. It seems none of the conventional solutions in the past work, so unless I am missing something, something broke.

Asked by Kosal 22 hours ago

Last reply by Kosal 21 hours ago

recommended by pocket location wrong

Recently all the pocket recommendations have been for topics in India. As I'm not in India, it is strange. Is there a way to reset the location for the recommendations? … (read more)

Recently all the pocket recommendations have been for topics in India. As I'm not in India, it is strange. Is there a way to reset the location for the recommendations?

Asked by displayname? 3 days ago

Horizontal scroll bar

Would a FireFox programmer please explain to me why you took away the scroll bar at the bottom of the browser? All companies are taking away too many options and ALLLL s… (read more)

Would a FireFox programmer please explain to me why you took away the scroll bar at the bottom of the browser? All companies are taking away too many options and ALLLL software doesn't work as well as before.............

Thunderbird also needs the scroll bar at the bottom of the e-mail and the sizing of columns fixed.

Asked by ablstnlki12 4 days ago