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Firefox doesn't load any webpages -- or it's own settings!

So yeah, I don't know why but since yesterday it has been acting strange. I haven't tinkered with anything if my memory serves right. Whenever I try to open a website or … (read more)

So yeah, I don't know why but since yesterday it has been acting strange. I haven't tinkered with anything if my memory serves right. Whenever I try to open a website or the Preferences page or anything -- it is blank! I can't open new tabs too. I tried various solutions like no Hardware Acceleration, refreshing and even re-installation. However, what is weird is, I can use Firefox alright with Window's Safe Mode (not Firefox's, Window's).

I tried clearing AppData and some other stuff and am getting no response. Any help would be greatly appreciated!

Asked by hanos 1 year ago

Last reply by HACKERSOFT 1 year ago

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How do I alphabetize my folders in Bookmarks Menu seperately from non foldered addresses

My bookmarks menu has folders and individual websites. I want to alphabetize the folders separately from the individual sites. When I followed "sort" it sorted the indivi… (read more)

My bookmarks menu has folders and individual websites. I want to alphabetize the folders separately from the individual sites. When I followed "sort" it sorted the individual sites with the folders. It also did not save to my sidebar. Thank you

Asked by EDDIE 1 year ago

Last reply by trickrun1 1 year ago

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Firefox will not show edits made to my website but Safari does

I own and manage the administration of a Magento 2 website and there is an option within some specific products for customers to select an emblem to have engraved on the … (read more)

I own and manage the administration of a Magento 2 website and there is an option within some specific products for customers to select an emblem to have engraved on the product. The customer is able to select their choice of emblem and the selected emblem is added to their Basket so we know what engraving is required. However, whilst Firefox shows the emblem choice in a drop-down menu the customer is unable to select it. However, this selection process works fine on Safari. Why can't customers using Firefox make that selection?

Asked by ann29holland 1 year ago

Last reply by Chamodie Pubudini 1 year ago

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When I start firefox there is always a second page that opens (to install google translate)

and I have already changed the starting page and indicated that for an extra page I want an empty page, but it keeps giving that page. This is since the last uodate. I do… (read more)

and I have already changed the starting page and indicated that for an extra page I want an empty page, but it keeps giving that page. This is since the last uodate. I don't want that because it is very enervating !

Asked by freddy.vermeiren 1 year ago

Last reply by jscher2000 1 year ago

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Twitter on Firefox missing functions

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:… (read more)

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:

  • I am unable to like or retweet anything, and cannot follow any accounts. Attempting to do so resets them if I refresh or click off the tab.
  • Notifications do not go away even when I view them
  • Any tweets I have cannot be deleted
  • Any info on my profile cannot be changed
  • I cannot log out

I've tried multiple ways to fix this, including clearing my cache, running in Safe Mode, and removing my saved login. None of these have worked, unfortunately. I've reached out to Twitter Support, but soon realized I wouldn't hear back about specific problems at all. Is there anything I can do to fix this problem?

Asked by mcpherson.angus 1 year ago

Last reply by Kiki 1 year ago

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Preview in Firefox for PDF stopped working with FF 73.0.1

I updated to FF 73.0.1 a couple days ago and now when I navigate to a PDF file, it no longer will Preview in Firefox. Instead, it goes to the Save File option. I've tried… (read more)

I updated to FF 73.0.1 a couple days ago and now when I navigate to a PDF file, it no longer will Preview in Firefox. Instead, it goes to the Save File option.

I've tried setting it in the Options/Applications and all the other choices work fine except the Preview in Firefox.

Asked by AZBruno 1 year ago

Last reply by cor-el 1 year ago

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hackers have complete control of my Firefox and installed their own developer mode with different email address.

Hackers have taken control of my Firefox and are maliciously using developer mode to alter settings and change behavior. They have hidden help/feedback icon so I can't s… (read more)

Hackers have taken control of my Firefox and are maliciously using developer mode to alter settings and change behavior. They have hidden help/feedback icon so I can't send emergency info to firefox. They repeatedly change privacy settings for gmail on firefox to capture/alter my emails. They turn off my google sign in which has protected mode always on so they can load porn, inflammatory politics or foreign crap onto my youtube "recommended videos." They have posed as me and signed up for "developer" software in firefox that manipulates the entire account. They used a different email address and sign in to github on my own computer to do this, and I don't know the email address and can't do this. All of the info in my firefox account is now repeatedly tampered with. They also pose as developers throughout my computer and maliciously change everything. My computer is for an individual, myself who isn't part of any organization and shouldn't have organization "administrators. Can't firefox recognize that these are hackers and eliminate them?

Asked by skywriter321 1 year ago

Last reply by Roland Tanglao 1 year ago

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Can't adjust the volume on twitch streams

I just downloaded Firefox as a first install on a new installation of windows. When I open twitch there is no volume control bar, the ability to put the stream into full … (read more)

I just downloaded Firefox as a first install on a new installation of windows. When I open twitch there is no volume control bar, the ability to put the stream into full screen or theater mode, or the ability to change the quality of the stream. Is there something I need to turn on to get this working?

Asked by jasonstarbuck 1 year ago

Last reply by jscher2000 1 year ago

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Restored Firefox profile keeps erasing browsing history

I recently had a computer crash. Thankfully, I was able to save my files, including my old Firefox profile. Trouble is, when I try to restore that profile, I can't get my… (read more)

I recently had a computer crash. Thankfully, I was able to save my files, including my old Firefox profile. Trouble is, when I try to restore that profile, I can't get my old browsing history to hang around for longer than about a minute, even though all my other settings are in place.

To be crystal clear about what I'm doing and experiencing:

1. I have my old profile saved on a flash drive. I replace the contents of the existing folder in AppData > Firefox > Profiles with the contents of my old profile from the flash drive. 2. I open Firefox to my old profile's bookmarks, settings, homepage, etc, INCLUDING my browsing history. It's all there. 3. I close Firefox, wait ~30 seconds and reopen it. My bookmarks etc, INCLUDING my browsing history, is still there. 4. I close Firefox again, wait another 30 seconds, and reopen Firefox. My bookmarks etc. are there, EXCLUDING my history, which is gone, and there's only a folder for "Today" with my homepage in it and nothing else.

I've done this process several times with identical results. It won't erase my history while Firefox is open, but if I close the browser and then reopen it again after (approximately) 60 seconds has passed, my history is gone. I'd very much like to have my history back and not have it constantly delete itself every minute or so. How do I fix this?

It's worth noting that I restored this same exact profile on my last machine several years ago, and didn't have this problem.

Asked by taran1 1 year ago

Last reply by RobertJ 1 year ago

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I'm using FreeConferenceCall.com and was told there's a Firefox Addon which provides scheduling capabilities.

At this URL: https://support.mozilla.org/en-US/kb/permission-request-messages-firefox-extensions?as=u&utm_source=inproduct There is no mention of "Access your data fo… (read more)

At this URL: https://support.mozilla.org/en-US/kb/permission-request-messages-firefox-extensions?as=u&utm_source=inproduct

There is no mention of "Access your data for calendar.google.com" on the page listed above, so I'd like more explanation of how the Addon uses my Google calendar data.

Asked by Don Rose 1 year ago

Last reply by McCoy 1 year ago

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browser redirect

I am getting apparently random redirects to mostly r.svrtrack.com, there has been one other. I checked my addons and installed programs and can't find anything unexpected… (read more)

I am getting apparently random redirects to mostly r.svrtrack.com, there has been one other.

I checked my addons and installed programs and can't find anything unexpected.

I have scanned with Malwarebytes and Windows Security and they can't find anything.

I haven't captured a screenshot, will do so next time it happens.

Pls halp, Tim

Asked by tim.smith.ba 1 year ago

Last reply by mlfercho1967 1 year ago

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Deleting ALL Firefox data and traces as suggested doesn't work.

Firefox won't fully launch. It goes into process, but never comes to the foreground. I've tried everything that can be done without using Firefox (it won't open). I can s… (read more)

Firefox won't fully launch. It goes into process, but never comes to the foreground. I've tried everything that can be done without using Firefox (it won't open). I can see two instances of Firefox flickering in Process Explorer, and they're eating system resources without really DOING anything. I've tried: 1. Restart Windows 10, uninstall, restart, reinstall. 2. Deleting Firefox Maintenance folder in Programs (x86). Uninstall, restart, reinstall. 3. Deleting the profile folders in AppData. Uninstall, restart, reinstall. 4. Uninstall, scour registry of all traces. Restart, reinstall. 5. It works on my OTHER admin account, but not on this one.

While Firefox is doing this nothing business, I can't uninstall it with my uninstaller on THIS account, so I have to go to my other account to uninstall, and when I get back to this one, an error message is on the screen.

Firefox is currently uninstalled, so no luck at its inner workings.

Asked by gremlinkurst 1 year ago

Last reply by jbevan418 1 year ago

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New Tab content is missing

I have a problem with Firefox New Tab content. As far as I am concerned there should be Firefox logo, search bar and my most popular sites. But only search bar is visible… (read more)

I have a problem with Firefox New Tab content. As far as I am concerned there should be Firefox logo, search bar and my most popular sites. But only search bar is visible. I have checked the Popular checkbox under settings, but nothing seems to be working. Attached is a screenshot how it looks like. I tried restoring settings to default ones, but to no avail. Any tips here?

Asked by Dioxis 1 year ago

Last reply by Chamodie Pubudini 1 year ago

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Firefox ESR 68.9.0 does not work correctly with Windows 7 Start Menu Search the Internet Feature

I recently noticed that the Windows 7 feature of searching the internet directly from the start menu (via policy and explained here does not work any longer. The search s… (read more)

I recently noticed that the Windows 7 feature of searching the internet directly from the start menu (via policy and explained here does not work any longer. The search string is not pasted into the seach box. The feature still works with Chrome 83, so it is safe to assume it's not an OS issue.

Asked by tinmanjk 1 year ago

Last reply by Shashank Shekhar 1 year ago

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I am getting a redirect error that it says is connected to cookies

I am completely unable to view the web page for tumblr when I sign in, getting this error: "The page isn’t redirecting properly An error occurred during a connection to w… (read more)

I am completely unable to view the web page for tumblr when I sign in, getting this error: "The page isn’t redirecting properly

An error occurred during a connection to www.tumblr.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

I have cleared the cache, deleted cookies, cleared the site history, checked cookie permissions, and updated firefox and the error is still happening. Help!

Asked by sheinkopfb 1 year ago

Last reply by RobertJ 1 year ago

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Chrome and Firefox cannot load site on HTTPS, Firefox throws PR_CONNECT_RESET_ERROR, but Internet Explorer and Edge can

I read related posts on this "PR_CONNECT_RESET_ERROR" error such as https://support.mozilla.org/en-US/questions/1281840 and followed their suggestions without luck. -Not … (read more)

I read related posts on this "PR_CONNECT_RESET_ERROR" error such as https://support.mozilla.org/en-US/questions/1281840 and followed their suggestions without luck.

-Not using DoH -Tried new profile, new FF installation, load site over HTTPS from multiple locations -No AV on workstation

I have a web app hosted on Azure Government which was recently patched on 03/02/2020 with FEB 2020 Windows OS patches and all of a sudden FF (and Chrome, Safari and Opera) cannot load the site over HTTPS, but they can over HTTP. Interestingly, IE and Edge can load the site on HTTP and HTTPS without issues.

Curl and OpenSSL can "load" the site over HTTPS with no issues.

Azure support mentioned the issue is on FF (and Chrome, Safari and Opera), so I'm here looking for assistance.

I used Browserling to test FF (and Chrome, Safari and Opera) with different versions including the latest version and get the same result, cannot load the HTTPS site.

When loading the site over HTTPS, but using the IP address instead of the hostname, FF throws a warning "SSL_ERROR_BAD_CERT_DOMAIN" as expected. After accepting risk and continue, FF throws PR_CONNECT_RESET_ERROR.

I do believe the issue is on the Azure web app, so I run Qualys SSL Server Test against the web app, see links below for the report images (cannot upload the PDF file), can you review and point out if there is any encryption ciphers supported by the server, but not supported by FF, so I can follow up with Azure on this?

Your assistance is greatly appreciated.

https://pasteboard.co/IYUtIt1.png https://pasteboard.co/IYUtVqS.png https://pasteboard.co/IYUDhvt.png https://pasteboard.co/IYUDrGw.png https://pasteboard.co/IYUDAH3.png

Asked by neualex 1 year ago

Last reply by jscher2000 1 year ago

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Top Sites shows "incomplete..." for a Top Site tile but no tooltip to show me the rest of the name

My Top Sites works well if there is a short name under the tile or I recognize the thumbnail. In other cases I see something like "Websu..." as the title. Hover over th… (read more)

My Top Sites works well if there is a short name under the tile or I recognize the thumbnail. In other cases I see something like "Websu..." as the title. Hover over that and I should see a tooltip with the long name completed.

Is it possible for Firefox to put tooltips for when the name ends in "...?"

Is there another work-around I can use -- create a thumbnail that better identifies the site is one that comes to mind. Rename the site with a shorter name?

Thank you.

Asked by Linux_Mint_Firefox 1 year ago

Last reply by McCoy 1 year ago

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Firefox snap package: how to open downloaded files?

Firefox came preinstalled as snap package on ubuntu 18.04, but has been giving trouble since I'm running through problems when downloading files: The only way I can view … (read more)

Firefox came preinstalled as snap package on ubuntu 18.04, but has been giving trouble since

I'm running through problems when downloading files:

The only way I can view a downloadable file is by saving it somewhere in my home directory and then open it which is a pain!

The open with dialog box only give url script handler and firefox browser as options neither of each work

On ubuntu support it was suggested to remove snap package and install deb package, but what's the point of a snap package then?

It look s like firefox doesn't handle anything beyond home directory, while as said above chrome does instead

Any clues

Asked by chet10 1 year ago

Last reply by Zhian 1 year ago