Firefox Community Forum

Unable to log into SSA since the update (it seems however since you are changing this weekly or hourly it seems sometimes I do not know what the version was when I logged in last) I am at 144.0 and can log in without an issue using Chrome. How can this be fixed? From what I can tell it seems to not allow a return from server when you click on LOGIN on SSA <ssa.gov/myaccount/> I can get in with out a problem using Chrome. Please let me know what the fix is.

How do you avoid/deal with Firefox website incompatibilities? This happened on consecutive visits to two different websites today before I posted here.

In the first one, I disabled Ublock, cleared cache and cookies, and the site loaded, I then enabled Ublock with no error prompted.

Then I got a tab crash on Youtube. I wouldn't call tab crashes a daily occurrence for me, but I'm accustomed to them

Gmail tab crash just now. It just happened now with another website tab crash. i'm reverting back to 147.01

Is there any way to get the root of this. The only recent changes I can think of are browser (147.0.2 yesterday) and addon updates. Should I post my list of addons?

I use default browser and suddenly Firefox can't load website Shopee Try chrome and it load shopee normal. Have try turn off all extension for shopee site. Hope someone can help

How can i talk to tech support? unable to share screen on both zoom and ms teams. also, limited function within browswer and zero access to both ms teams and zoom via application outside browser. per endnote tech support, the problem with either apple or firefox. i need to go through the process of elimination where is the problem originating.

When I search Google Images in Firefox, this pops up. I tried using an extension to hide it, but I can't see the rest of the image, which is inconvenient. Microsoft Edge and Google Chrome load it, so it's not an issue. Is this a Firefox feature? It's a hassle to disable the extension just to read the rest. Could you please give me some advice?

Starting the month of February 2026, I cannot get into the following websites anymore to do my on-line shopping. Walmart.com and King Sooper grocery store (Kroeger). I get messages to try again later all the time. If I use another browser such as Edge or Chrome, I can get in no problem. Not sure what is going on??? I chatted with Customer Service Reps at both sites, they don't know why I cannot get in with Firefox, unless some of your security certificates have expired. Help!! - Stan

Hi, It happened just days ago. The NY times does not let me read articles and tells me I am a bot not a human (I am a subscriber) or that someone is using my IP. I tried everything, clearing cache and data for everything, signed in again to no avail. I tried using a VPN to mask the IP... no success I have no problem reading it on Chrome, but I prefer Firefox. Does anyone have more ideas? The agent from NY times I contacted really was no help at all. Thanks

After years of opening Outlook/Hotmail from my bookmarks or by entering the address, suddenly five days ago I can’t. All I get is a blank page with the address in the address bar (image attached). Using the same address, I can open it in MS Edge and Norton Private Browser, which has all of the Firefox bookmarks. I’ve spoken with Norton help, thinking that their program caused this, but they couldn’t solve it. Thank you

When I have attempted to log in to my MyPoints and my Entergy electricity account to pay my bill. I can not log in after the previous update. I was able to log in to my Entergy account on 08/22/2025 to pay one of our power bills. This was accomplished with out issue. When I went to log in to my Entergy account on 08/29/2025. The User name and password screen cleared correctly. The next step was for a 2ed step verification with a 6 digit code sent to my cell phone. This did not work at all. I tried several times after restarting my phone , computer, phone and computer with the same result.

I have my nonprofit's website through Weebly...but recently I cannot get it to come up when I type in the address...I get an error that says PR End of File Error. I am able to access the website through Edge...but I hate Edge!!!!

But it makes me think there is a setting through Weebly that is making Firefox not show the site.

Any help or advice would be great appreciated.

Since the last update on firefox i am unable to open facebook. I have tried all the steps that the help sections suggest clearing cache using troubleshooting still no luck can yo help or tell me how to remove the last update

I am having issues using the search functions on car rental websites for National, Enterprise and Alamo car rentals. I enter in all the needed info for location and dates, but when I search, I get an error message that says try again later. See attached screenshot. I am using Firefox 150 and Windows 11. Other car rental sites work fine and I've never encountered this issue before.

Hello,

I’m experiencing an issue where I cannot use ChatGPT-5 in Firefox. When I log in and try to select or use GPT-5, nothing loads or functions properly. Other models like GPT-3.5 work normally, but GPT-5 does not respond.

I’ve already tried refreshing the page, clearing cache and cookies, and even disabling extensions — but the problem persists. Could this be a compatibility issue with Firefox? Any advice or support would be appreciated.

Thank you in advance for your help!

Recently, I wanted to look up a car on CarGurus.com. I have used this site repeatedly with Firefox but it gave me "Cannot Access Website" error. I am an IT Tech and did a Cache Purge, then a deinstall-reinstall, and finally a Total and Complete Deinstall down to Registry level. No Help!!! Then someone responded on here saying they had the same problem. When I went to check, I was able to connect. Today, Same Thing!!! Chrome works, Firefox does not, so here I am writing again about an Issue I believe is a Firefox Issue. You need to look into this Folks!!!

Kind of a combination 'Browse/Download problem. This morning on rising, 07/11/25, Claude.ai's html artifacts quit loading on Firefox. Doesn't matter whether I'm on laptop Macbook Pro or iMac...or iPhone...but it loads in Safari and Google Chrome? Site is fine...document artifacts are fine...but html sits with spinning wheel?

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity Streaming does not open. I receive my Comcast email through FireFox but when it comes to streaming content, the Xfinity logo just sits there and does not open.