Showing questions tagged: اعرض كل الأسئلة
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PR_CONNECT_RESET_ERROR for google, facebook, youtube...

Hi everyone, on my Dell laptop I suddenly started getting a PR_CONNECT_RESET_ERROR a few days ago when trying to access websites like google, facebook, youtube etc. Other… (read more)

Hi everyone,

on my Dell laptop I suddenly started getting a PR_CONNECT_RESET_ERROR a few days ago when trying to access websites like google, facebook, youtube etc.

Other websites like ebay, amazon or tripadvisor work. The problem also occurs with Chrome and IE.

I have checked date and time, run all troubleshooting programs, restarted router and laptop, cleared cache and cookies and deactivated the windows defender firewall. I have no other security software installed.

Now I am all out of ideas. Can anyone help?

Thanks Kim

Asked by a2723816 1 year ago

Last reply by McCoy 1 year ago

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Firefox crashes all the time

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I follo… (read more)

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I followed your instructions that I found online about crashing to go to the Menu & Help & About Firefox. It crashed when I clicked on About Firefox. I have the updated version & I have uninstalled & reinstalled numerous times, but nothing fixes the crashing problem. I am going to have change my default browser unless there is a solution to this problem. Please contact me & advise me how to fix this. It is very frustration. Thank you.

           Jonathan Rose

Asked by jonathan.rose 1 year ago

Last reply by cor-el 9 months ago

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Uninstall current Firefox from W10 Desktop PC

There are several posts on this site regarding uninstalling Firefox. I am running current Firefox on current W10 64bit 1903 desktop PC using Ethernet with Spectrum as my… (read more)

There are several posts on this site regarding uninstalling Firefox. I am running current Firefox on current W10 64bit 1903 desktop PC using Ethernet with Spectrum as my ISP. I am having a couple of problems in Firefox that are not happening in current Chrome. 1. Page-not-found 2-8 times a day that resolve every time by simply clicking the "retry" (or something close to that) button. I reset my router to "factory" and installed most current router firmware but that did not help. Netgear Support has been unable to help. 2. In current LastPass addon, I have to re-login to LastPass every time I start Firefox - did not used to do that (a year ago), and in Chrome or Edge that does not happen. I have re-installed the LastPass add-on. I have upgraded Firefox many times and have cleared history/cache many times. So now I want to COMPLETELY remove Firefox, reboot, and then install Firefox from scratch. Can someone please point me to the web page that tells me how to properly remove all of Firefox so that I can re-download/install it from the beginning? I do not care about retaining my Firefox settings or other from my current Firefox install.

Asked by cwr64 1 year ago

Answered by jscher2000 1 year ago

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My bookmarks have disappeared after Mozilla updated my browser.

It appears that Mozilla did an update to my browser this morning -- to Version 55.0 (32-bit) -- and now my bookmarks are gone. There seems to be some bookmark backups, bu… (read more)

It appears that Mozilla did an update to my browser this morning -- to Version 55.0 (32-bit) -- and now my bookmarks are gone. There seems to be some bookmark backups, but the normal restore process is not working. Please advise.

Asked by jarice2 3 years ago

Last reply by jscher2000 3 years ago

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Why does Firefox Quantum: a) run appallingly slow b) freeze up

I have just installed Firefox 57 (Quantum) 64 bit on my PC and my Laptop (both Windows 10 (1709)). On both my machines, Quantum displays pages appallingly slowly and ofte… (read more)

I have just installed Firefox 57 (Quantum) 64 bit on my PC and my Laptop (both Windows 10 (1709)).

On both my machines, Quantum displays pages appallingly slowly and often freezes, when no tabs or the settings menu can be selected and nothing else produces a response.

I cannot believe that this software has been properly tested on users' machines at their homes - its deficiencies would have been blindingly obvious. Their is clearly a huge problem here.

I was so looking forward to returning to Firefox but it is a complete disaster.

Please find a fix soon or I will have to uninstall Firefox, maybe permanently. It is useless to me in its present state.

Mike

Asked by DionysusMike 3 years ago

Answered by philipp 3 years ago

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FIrefox occasionally asks for a master password, in a dialog-box, in middle of its window, instead of dropdown -- Do I have malware ?

FIrefox occasionally asks for a master password, in a dialog-box, in middle of its window, instead of the usual drop-down from the top of its window -- Do I have malware … (read more)

FIrefox occasionally asks for a master password, in a dialog-box, in middle of its window, instead of the usual drop-down from the top of its window -- Do I have malware ?

( Can't uplaod the 1.6MB screenshot ) .

Asked by rsblanchard 2 years ago

Last reply by jscher2000 2 years ago

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UPDATE 73.0 MAKES FIREFOX STOP WORKING. HAD TO DO SYSTEM RESTORE

I want to report that updating to version 73.0 today - Feb. 11, 2020, caused Firefox to stop working entirely. I could not find answers in Support and ended up doing a sy… (read more)

I want to report that updating to version 73.0 today - Feb. 11, 2020, caused Firefox to stop working entirely. I could not find answers in Support and ended up doing a system restore on my laptop in order to go back to Version 72.0. Now Firefox is working again. Never had this problem with previous updates. IF THIS UPDATE HAS BUGS can someone please try to fix them? Thank you!

Asked by asusiq1 11 months ago

Last reply by JTLDavis 11 months ago

A folder in Bookmarks disappeared AGAIN!

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying t… (read more)

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying to find it and get no where. I have better things to do than trying to find lost Bookmark folders! How can I easily find the very important Bookmark folder quickly? Undo does not help.

Asked by Wayne Carpenter 4 months ago

Last reply by cor-el 3 months ago

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Lately my Firefox is randomly shutting itself down for no apparent reason

The last couple of weeks, my Firefox has been just shutting down at random times, without warning. There is no apparent reason for this, and sometimes I can be right in t… (read more)

The last couple of weeks, my Firefox has been just shutting down at random times, without warning. There is no apparent reason for this, and sometimes I can be right in the middle of type up a post and the whole thing just vanishes and I have to restart Firefox and start over again.

Asked by JDHaviland 4 years ago

Last reply by JDHaviland 4 years ago

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FF54 causes BEX error when closed

Since the update to 54, Firefox causes a BEX error each time I close it. The browser window closes correctly but then a pop up shows up: "Firefox stopped working" (in D… (read more)

Since the update to 54, Firefox causes a BEX error each time I close it.

The browser window closes correctly but then a pop up shows up: "Firefox stopped working" (in Dutch)

Probleemhandtekening:

 Gebeurtenisnaam van probleem:	BEX
 Naam van de toepassing:	firefox.exe
 Versie van toepassing:	54.0.0.6368
 Tijdstempel van toepassing:	59399e7c
 Naam van foutmodule:	StackHash_0a9e
 Versie van foutmodule:	0.0.0.0
 Tijdstempel van foutmodule:	00000000
 Uitzonderingsmarge:	000000b4
 Uitzonderingscode:	c0000005
 Uitzonderingsgegevens:	00000008
 Versie van besturingssysteem:	6.1.7601.2.1.0.256.48
 Landinstelling-id:	1043
 Aanvullende informatie 1:	0a9e
 Aanvullende informatie 2:	0a9e372d3b4ad19135b953a78882e789
 Aanvullende informatie 3:	0a9e
 Aanvullende informatie 4:	0a9e372d3b4ad19135b953a78882e789

Please advice. Thank you

Asked by wwwaste 3 years ago

Last reply by Happy112 3 years ago

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channel 4 blank (black) screen

Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram. I have had problems with streaming Channel 4 TV UK for many years. I could only get it to w… (read more)

Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram.

I have had problems with streaming Channel 4 TV UK for many years. I could only get it to work on Windows. Recently I have Dumped Window 10 - so slow - updates take all day. I now am using Ubuntu 18.04 LTS (using Linux since 2009)

Channel 4 say they Do Not support Linux ?

I have tried to install Adobe Flash Player, but does not seam to work or download. On Ch 4 web page I pressed Allow, but say that I should install Flash Player !

Please could anyone advice me what I can do, or what I have done wrong.

Regards, Richard.

Asked by Rich_42 2 years ago

Last reply by cor-el 2 years ago

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How do I totally remove Shockwave Flash 15.0.0152 from my Addons in Ubuntu 12.04?

How do I totally remove Shockwave Flash 15.0.0152. Using Ubuntu 12.04, FF 32.0.3. It seems that I have Shockwave Flash 11.2.202.406 installed also...How ???. When I d… (read more)

How do I totally remove Shockwave Flash 15.0.0152. Using Ubuntu 12.04, FF 32.0.3. It seems that I have Shockwave Flash 11.2.202.406 installed also...How ???. When I disable SWF 15.xxx, it disables SWF 11.xxx also.

This was happening before I installed Chrome browser. Chrome is the only way I can use my computer without throwing thing about the room.

When I enable SWF 11.xxx, and leave SWF 15.xxx disabled, SWF turns on SWF 15.xxx. Seems these two versions are screwing up everything on my computer. Can't watch videos, FF goes gray screen and stuck, for 30 seconds, then recovers, then goes gray screen, then a message comes up "bad script -- Stop?", etc.,etc.

Lately when I am using T-bird email the screen goes gray and stops working.

Please help

Thanks SB

Asked by hairymole 6 years ago

Answered by christ1 6 years ago

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Firfox suddenly stopped working

I'm using IE to post this because my Firefox suddenly stopped working. It takes me to my homepage & then is "not responding." I can't do anything from there except sh… (read more)

I'm using IE to post this because my Firefox suddenly stopped working. It takes me to my homepage & then is "not responding." I can't do anything from there except shut it down.

I've re-set and re-downloaded it 3 times so far; each time it works, though I then have to re-do every personalization. Of course, as soon as I close the browser, I'm back where I started with "not responding."

I've tried clearing the cache, the history, the cookies, but nothing works. This is the end -- if you can't help me, I'm forced to choose another browser. Even the yucky ones are better than this.

Asked by whatsitsgalore 5 years ago

Last reply by whatsitsgalore 5 years ago

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Sync not syncing preferences/settings between PCs.

I have 2 computers that are both newly (and fully) formatted. Both are running win7 64bit with the latest firefox, and on the first one i have set up the entire Firefox w… (read more)

I have 2 computers that are both newly (and fully) formatted. Both are running win7 64bit with the latest firefox, and on the first one i have set up the entire Firefox with all the bookmarks and addons and settings.

When i log into sync on my 2nd computer it does sync the addons and the bookmarks - but none of the settings/preferences. I did make sure that the preferences are checked in the Sync settings, and i have tried the sync now button. I also tried logging out of sync and back into it, restarting my PC, resetting firefox to default and even deleting all firefox profiles and settings files. I have cookies allowed/enabled in case that is relevant, and firefox is updated to the latest version.

Can anyone tell me how do i make firefox sync the preferences? It is the most important part of the "sync" feature for me, and it is not working :(

Asked by Bogdanov89 5 years ago

Last reply by the-edmeister 5 years ago

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Newly built computer Firefox constantly crashing

I just had this computer built three weeks ago and since I've brought it home Firefox crashes constantly. When I tried creating a new user Firefox would crash at startup.… (read more)

I just had this computer built three weeks ago and since I've brought it home Firefox crashes constantly. When I tried creating a new user Firefox would crash at startup. It still crashes in Safe Mode. I tried uninstalling a reinstalling, clearing the cache, booting in safe mode, system restore, turning off hardware acceleration, and getting rid of the anti-virus I had (Avast), nothing will stop the crashing. Windows is up to date, as is my graphics card. When I took the computer to the place I had it built someone told me the version of Firefox may not be compatible with Windows 7, which didn't make any sense to me as it should be compatible with all current OS. I'm at my wits end with this computer, its the same OS my old one had and I never had Firefox crash on it.

There is no set websites that seem to cause the crashes, but I noted they usually occur when pages are loading.

Asked by RandomWindowArt 3 years ago

Last reply by FredMcD 3 years ago

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Firefox crashes - Even after un-install - re-install

I cannot get Firefox to open at all. This has been an issue on this laptop for a while now. I un-installed it including removing the Program Files sub-folder for Firefo… (read more)

I cannot get Firefox to open at all. This has been an issue on this laptop for a while now. I un-installed it including removing the Program Files sub-folder for Firefox. After the installer completed, it tried to open it and it crashed. I have the latest Windows 10 updates installed and have run security scans on this laptop from various vendors. There is no spyware, viruses or other malware.

Crash report copied from the System Details list by moderator.

  • bp-48150658-d37f-49fa-a170-19c8e2170204

Asked by mikey_the_mikey 3 years ago

Last reply by Parbuster 3 years ago

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Facebook script for emojis leads to crash

"Ett skript på den här sidan kan vara upptaget eller ha slutat att svara. Du kan stoppa skriptet nu, öppna det i en avlusare, eller låta skriptet fortsätta. Skript: https… (read more)

"Ett skript på den här sidan kan vara upptaget eller ha slutat att svara. Du kan stoppa skriptet nu, öppna det i en avlusare, eller låta skriptet fortsätta.

Skript: https://static-arn2-1.xx.fbcdn…iiv4/yu/l/sv_SE/fkvtOebyqBB.js:14"

continue, cancel or close page

any ides what can b dun

Asked by illimbius 3 years ago

Last reply by jscher2000 3 years ago

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How do I get my bookmarks back? They disappeared yesterday and I've followed all help topics in vain. I can't even install new ones.

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and … (read more)

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and iTunes, and I ran my Piriform CCleaner program to clear out temporary files, which I do regularly.

I ended up updating iTunes to make it work, but not before my bookmarks disappeared with the message on my browser: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

Worse, Firefox won't allow me to add new bookmarks.

I followed all topics in support and nothing has changed this problem. I've restarted and shut down the computer. I ran a full-system security scan. I even uninstalled and reinstalled Firefox.

Please help!

Asked by myjumpspace 2 years ago

Last reply by jscher2000 2 years ago

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Notifications not working

Since updating to Firefox 70.0 my desktop notifications aren't working on Windows 7 PC. I used to get a notification near the Windows taskbar when I received an email or … (read more)

Since updating to Firefox 70.0 my desktop notifications aren't working on Windows 7 PC. I used to get a notification near the Windows taskbar when I received an email or a facebook event. I've checked in Firefox options and they are definitely enabled. I've also checked on the permissions for the individual sites and notifications are definitely set to Allow. I've tried clearing the cache/cookies/data completely. I've also tried disabling notifications and then re-enabling them

Asked by DavidM 1 year ago

Last reply by McCoy 1 year ago

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Audio cracking on videos for example on Facebook, Twitter and YouTube

The audio on videos from YouTube/Facebook/Twitter/any website which allows video/audio play, is cracking. Mostly happens when there are multiple tabs open. What can I do?… (read more)

The audio on videos from YouTube/Facebook/Twitter/any website which allows video/audio play, is cracking. Mostly happens when there are multiple tabs open. What can I do? Also, I have tried doing a full uninstall and installing again, continues with the same problem. This did not used to happen before.

Asked by João Vitor 1 year ago

Answered by Kawaii Amber 1 year ago