Showing questions tagged: اعرض كل الأسئلة
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So I am doomed because I have a virus that I can't get rid of and I was making sure that you weren't being hacked? Which you are. I still want to help.

I was a member of the beta team and had a Mozilla support account under the name Mymozsupp. Someone from FireFox staff inserted a file called doomed at 8:46pm today and I… (read more)

I was a member of the beta team and had a Mozilla support account under the name Mymozsupp. Someone from FireFox staff inserted a file called doomed at 8:46pm today and I do not appreciate that. I did not want to hack you or stop helping you. I just can't get rid of this virus so I switched to the regular browser. Also, you are being hacked by a group that I was/am a part of. They use the hack to get full Root PEM certificates from your browser to use it as a make shift Tor browser. I do not condone that. Although, I know why. If you can have Tor without downloading it, which instantly puts you on a list, why wouldn't you do so. They are non-profit and do not do things without good reason. There you go.

Asked by Ivan Bernesty 5 years ago

Last reply by Ivan Bernesty 5 years ago

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swerve, screeech... CRASH! Firefox keeps crashing.

First off, I love Mozillla. Enough to try and solve this issue rather than just using another browser. But it is starting to eat up my time. I got a bunch of spyware yest… (read more)

First off, I love Mozillla. Enough to try and solve this issue rather than just using another browser.

But it is starting to eat up my time. I got a bunch of spyware yesterday and have spent hours removing it all. I think I have cleaned my computer now.

But Firefox will crash on each and every page with flash on it. I have read a bunch of issues but nothing works.

Asked by synchronicity 5 years ago

Last reply by synchronicity 5 years ago

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Firefox will not run

I removed some adware-trojan with Windows Defender and Comodo firewall that had geekbuddy a program that malewarebytes found 254 adware entries from. So deleted the thing… (read more)

I removed some adware-trojan with Windows Defender and Comodo firewall that had geekbuddy a program that malewarebytes found 254 adware entries from. So deleted the things and then could no longer connect to the internet. After fidling around and think the old xp winsock fix internet started working again. With explorer i can get online in 2 seconds.

Ones i try to start firefox then it wont run. I see it lower in the taskmanager between the processes firefox32bit, but it wont start to be on the top of task manager. 15-30 minutes after clicking open out of the blue it pops up if i'm lucky. And ones it started and i click open on my desktop icon then it immediately opens a new window with fox running fine.

Working on Win10 16 gb ram 8064p, so not an ancient slow computer fox ran like a ferarri before the trouble.

Taken actions: I uninstalled firefox, tried the reset and even tried to rename my profile to old 2. I also see a load of files in my firefox main folder. Tried to run Firefox portable but that wont run eighter. Yet that folder does not have all these api files in the main folder.

These are some of them, there are 40 of these api dll's in my folder api-ms-win-core-console-l1-1-0 api-ms-win-core-interlocked-l1-1-0 api-ms-win-core-processenvironment-l1-1-0

Install log shows win 8 while i am on win 10

Mozilla Firefox Installation Started: 2016-11-30 18:26:18



Installation Details


 Install Dir: C:\Program Files (x86)\Mozilla Firefox
 Locale     : nl
 App Version: 50.0.1
 GRE Version: 50.0.1
 OS Name    : Windows 8.1 (I have Win 10 Pro 64bit) = Firefox Setup Stub 50.0.1 (2)
 Target CPU : x86

Maybe this helps to locate the problem; Some Dutch info in there, am Dutch

  1. LOCALIZATION NOTE (CrashID): The %s is replaced with the Crash ID from the server, which is a string like abc12345-6789-0abc-def1-23456abcdef1

CrashID=Crash-ID: %s

  1. LOCALIZATION NOTE (CrashDetailsURL): The %s is replaced with a URL that the user can visit to view the crash details.

CrashDetailsURL=U kunt details over deze crash bekijken op %s ErrorBadArguments=De toepassing gaf een ongeldig argument mee. ErrorExtraFileExists=De toepassing heeft geen toepassingsgegevensbestand aangemaakt. ErrorExtraFileRead=Kan toepassingsgegevensbestand niet lezen. ErrorExtraFileMove=Kan toepassingsgegevensbestand niet verplaatsen. ErrorDumpFileExists=De toepassing heeft geen crashdumpbestand aangemaakt. ErrorDumpFileMove=Kan crashdump niet verplaatsen. ErrorNoProductName=De toepassing heeft zich niet geïdentificeerd. ErrorNoServerURL=De toepassing heeft geen crashrapportageserver gespecificeerd. ErrorNoSettingsPath=Kan instellingen van de crashreporter niet vinden. ErrorCreateDumpDir=Kan geen map voor dumps in wachtrij maken.

  1. LOCALIZATION NOTE (ErrorEndOfLife): The %s is replaced with the product name.

ErrorEndOfLife=De versie van %s die u gebruikt, wordt niet meer ondersteund. Crashrapporten voor deze versie worden niet meer geaccepteerd. Overweeg bij te werken naar een ondersteunde versie.

Before i reinstalled firefox i updated it, did not work, uninstalled Java then installed jre-8u111-windows-x64 Don't see Java between plugins or extentions eighter after reinstall.

I copied my Morzilla folder that is inside roaming about a month ago when all worked fine. So as last try i can remove firefox again, go into roaming folder and delete the Morzilla folder in there and replace it with the one i backed up 1 month ago. That is what i always do if i get a new computer. This computer has been working fine incl firefox for over a year. And as i explained IExplorer still works fine. So i fear that the trojan messed up firefox. Or the trojan makes firefox think that i am on Win 8 instead of win 10 and that is why i have this trouble. Right click on my computer still shows that i work on Win 10 Pro 64 bit. So if i try to download firefox then it should recognise my used version since i can not chose which version to download Firefox Setup Stub 50.0.1 is what i get, and again FirefoxPortableLegacy36 also will not start. So in some way firefox seems to be blocked.

But figure that wont change anything cos if that would work then firefox portable should be able to run as well since that is 2 or more years old not including recent extentions or plugins. So i wont do that for now, hope someone here knows a solution. And yep i did close the non starting firefox32bit in my taskmanager before trying to run the portable version

Before i reinstalled firefox i saw a warning that there was a pref.js file in firefox that was not made by firefox. Guess that was because then i did not have java installed and that pref file had a java icon so bet it belonged to java. After re install of fox and java i don't see that in the error text file

Hope this is enough info to get it fixed

Asked by Passie 4 years ago

Answered by FredMcD 4 years ago

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Spam web page

Today a new tab keeps opening about every minute, headed Pending Reward, and saying 'we want to thank you for your loyalty to Firefox! It's obviously some sort of scam. A… (read more)

Today a new tab keeps opening about every minute, headed Pending Reward, and saying 'we want to thank you for your loyalty to Firefox! It's obviously some sort of scam. A virus scan has found nothing. How do I get rid of it?

Asked by Dlc1 2 years ago

Last reply by FredMcD 2 years ago

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Slow load or don't load at all any website

I have several months with this problem, sometimes when I open a new tab from a link is stay with icon of loading but nothing happen. If I open several times finally it l… (read more)

I have several months with this problem, sometimes when I open a new tab from a link is stay with icon of loading but nothing happen. If I open several times finally it loads, but is very frustrating.

I have last version of Firefox, I tried a clean install still happen.

Please let me know how to fix it.

Regards, Spirit

Asked by spirit_warrior 2 years ago

Last reply by cor-el 2 years ago

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how to get rid of a malware pop-up messages on MacBookPro

When I'm using Firefox, on reputable sites, this screen pops up, along with a bunch of beeps. It appears to be from Firefox, but I assume it isn't. Where is coming from? … (read more)

When I'm using Firefox, on reputable sites, this screen pops up, along with a bunch of beeps. It appears to be from Firefox, but I assume it isn't. Where is coming from? Is is dangerous? How do I get rid of it?

I called Apple support, and they helped me run a scan with MalwareBytes (the scan came up clean), but the problem is still recurring. The Apple support person said to contact Firefox.

Asked by PamCC 2 years ago

Last reply by Ollie 2 years ago

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When I open Firefox " esurfbiz " tries to control my browser.

I have Windows 10. I have a current subscription to McAfee through Time Warner Cable and I downloaded "Malwarebytes Anti-Malware" I don't stray from Yahoo, Outlook,Aol… (read more)

I have Windows 10. I have a current subscription to McAfee through Time Warner Cable and I downloaded "Malwarebytes Anti-Malware" I don't stray from Yahoo, Outlook,Aol and a few shopping websites. I did however download "My Turbo PC" to try to solve my browser freezing but I didn't buy the unlock key. My "spyware" "malware" or "virus" problem didn't start until "My Turbo PC".


Can anyone please help me get the unwanted program off of my computer please?

Thank you.

Asked by patriotactual1 5 years ago

Answered by FredMcD 5 years ago

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is it normal for adore flash player to download and install while im still using my computer

i was playing a game all of a sudden my game closes and adore flash player starts loading then it took awhile so i stoped it my antivius said it was a fake company so see… (read more)

i was playing a game all of a sudden my game closes and adore flash player starts loading then it took awhile so i stoped it my antivius said it was a fake company so seeing that i look in my down load folder it was in a light blue color and when looking closer it did not look to be in English there was 2 downloads for different dates i could not get into adore forgotten pass word going back to sreset and find out more but was looking to see if anyone knows on here also

Asked by shilow19 5 years ago

Last reply by FredMcD 5 years ago

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Strange pop-up asking to download JavaScript File

I'm using Firefox 47.0 and this is the second time I've been on a normal site (this time was walmart.com) that the screen turns into an ad for Firefox and a pop-up comes … (read more)

I'm using Firefox 47.0 and this is the second time I've been on a normal site (this time was walmart.com) that the screen turns into an ad for Firefox and a pop-up comes up asking me to save the file for "firefox-patch.js" The rest of the pop-up says "javaScript File (609 bytes) from oazeispettegola.net" I have malwarebytes and Norton installed on my computer, and neither scan shows anything. I'm guessing it's not an actual JavaScript installation, so if anyone has experienced this and can help me out, I'd really appreciate it.

Asked by philliesphan592 4 years ago

Answered by jscher2000 4 years ago

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Firefox 51.0.1 not displaying the pop screen for htaccess protected folders

The latest version of Firefox 51.0.1 does not display the login screen for htaccess protected folders for my website. I've cleared the cache, cookies and browser history … (read more)

The latest version of Firefox 51.0.1 does not display the login screen for htaccess protected folders for my website. I've cleared the cache, cookies and browser history and the website is in the block pop-up window exceptions list.

Asked by UKModelShops 4 years ago

Answered by UKModelShops 4 years ago

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I have found a dangerous website that needs to be blocked ASAP

This website: letsplayme.xyz Seems to contain malicious code and is really hard to close because it seems to exploit the fact that window closing is deactivated as long a… (read more)

This website: letsplayme.xyz Seems to contain malicious code and is really hard to close because it seems to exploit the fact that window closing is deactivated as long as a sub-window is open. This needs to be addressed ASAP.

Asked by Luk164 3 years ago

Last reply by jscher2000 3 years ago

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Virus attack when clicking open FireFox

EVERYTIME I open up Mozilla FireFox, my Norton Security Software pops up with a dialog box that says, it has blocked "Web Attack: Fake Tech Support Website 62". This h… (read more)

EVERYTIME I open up Mozilla FireFox, my Norton Security Software pops up with a dialog box that says, it has blocked "Web Attack: Fake Tech Support Website 62". This has been going on for about a 3 days now. Is there anything you can do to your FireWall and Other Security Software from allowing this Virus from trying to attack Mozilla FireFox? Please advise.

Asked by DawnL762 3 years ago

Last reply by star 2 years ago

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Firefox Vulnerability: Check your own sytem.

I found out last night that Firefox leaks internal data to the internet. I always thought Firefox is about security, but somehow Firefox ships default with the WebRTC lea… (read more)

I found out last night that Firefox leaks internal data to the internet. I always thought Firefox is about security, but somehow Firefox ships default with the WebRTC leak vulnerability. I have 69.0 installed. Visit this site. Do you see your INTERNAL IP ADDRESS listed. "https://www.whatismyip.com/" If so then Firefox is compromising your safety by means of WebRTC leak.

Here is the possible hacks that can use Firefox and WebRTC and the solutions how to fix it. "https://restoreprivacy.com/webrtc-leaks/"

I installed 69.0 on 15 September 2019 long after it was reportedly fixed according to (https://www.mozilla.org/en-US/security/advisories/mfsa2019-25/). It STILL has the vulnerability on my 69.0 installed straight from mozilla.

Better to check if you have the vulnerability. Firefox really should take security much more serious if the advertise constantly that they are all about security.


Confirm by reply if your internal IP shows up.

Asked by zimbodel 1 year ago

Last reply by zimbodel 1 year ago

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I do a search and a black screen with white font appears with white font 18+ video for adults only click "allow" from yourbesttools.com

I do a search and a black screen with white font appears blocking me and claims you must be 18+ and I already claimed that earlier with safesearch off. I think this is a… (read more)

I do a search and a black screen with white font appears blocking me and claims you must be 18+ and I already claimed that earlier with safesearch off. I think this is a virus of some kind and wondering how to get rid of it. Have you heard of this happening? I look in Control Panel under programs to uninstall and don't find it there. What can I do?

Asked by winfred0000 1 year ago

Answered by FredMcD 1 year ago

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Malwarebytes reports Firefox.exe as a trojan attempting to contact a separately reported bad IP address

Malwarebytes interrupted with a pop-up alert saying Firefox was trying to connect to IP address 167.71.99.170 (https://urlhaus.abuse.ch/url/348428/), which apparently mi… (read more)

Malwarebytes interrupted with a pop-up alert saying Firefox was trying to connect to IP address

167.71.99.170 (https://urlhaus.abuse.ch/url/348428/),

which apparently might be bad?

Interestingly, the above urlhaus link initially reported the hit on the IP address per a Pascal Geenens (@geenensp on twitter) who writes for a security blog at

Thanks to any and all who might be able to help!

-Log Details- Protection Event Date: 6/4/20 Protection Event Time: 4:18 PM Log File: 920f76a0-a6a0-11ea-9633-00ffc7e81200.json

-Software Information- Version: 4.1.0.56 Components Version: 1.0.920 Update Package Version: 1.0.25022 License: Premium

-System Information- OS: Windows 10 (Build 18362.836) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files (x86)\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0

-Website Data- Category: Trojan Domain: IP Address: 167.71.99.170 Port: 443 Type: Outbound File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe


(end)

Asked by thompson.g 1 year ago

Last reply by the-edmeister 11 months ago

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How to remove "http://bing.vc/?r=15443&lnk=ext2".

Its the start up page. I reset Firefox but nothing happen. I uninstall Firefox and reinstall it but no change. I've tried malwarebytes, Hitman Pro, Spy Hunter, Rouge Kill… (read more)

Its the start up page. I reset Firefox but nothing happen. I uninstall Firefox and reinstall it but no change. I've tried malwarebytes, Hitman Pro, Spy Hunter, Rouge Killer but nothing happen. I searched for it on Google and didn't find any solution for this "http://bing.vc/?r=15443&lnk=ext2".

Asked by Shrockz 5 years ago

Last reply by Shrockz 5 years ago

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Bookmarks and History dropdowns suddenly invisible

I am currently at home recovering from loosing part of a finger in an industrial accident and occasionally the fat bandage on the injured finger hits a key and causes som… (read more)

I am currently at home recovering from loosing part of a finger in an industrial accident and occasionally the fat bandage on the injured finger hits a key and causes something unwanted to happen. A while ago a menu opened that I had not want and I dismissed it by clicking elsewhere without looking at what it was. I think this may have been a mistake because several of the icons in my toolbar no longer function correctly.

Before this happened, when I clicked the Bookmarks or History icon a dropdown would appear and I could choose what I wanted. Now when I click one of them nothing seems to happen but if I move the cursor downward below the icon little boxes open with text that I recognize as web addresses that should be in the dropdowns. If I click Alt and use the menu bar the dropdowns there work.

Also, the Open menu button (3 horizontal bars) no longer seems to do anything. All of the other buttons do seem to work.

Asked by sidecarbob 5 years ago

Last reply by sidecarbob 5 years ago

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websites slow to load, videos keep stopping, firefox only

Happens with both flash and youtube videos. I have: - Run a full system scan with AVAST (it found 2 items which I deleted). - Refreshed firefox - Reinstalled firefox - Ru… (read more)

Happens with both flash and youtube videos. I have:

- Run a full system scan with AVAST (it found 2 items which I deleted). - Refreshed firefox - Reinstalled firefox - Run in safe mode - and the problem seemed to disappear, although I only tried one short video. - Checked add-ons and extensions. The only ones always running are OpenH264, content decryption by Adobe, and content decryption by google. Flash is on "ask to activate." - Turned off hardware acceleration - Played videos in Chrome, which is I just installed. (It seems to work, but I hate Chrome.)

The problem seemed to have started when I got halfway through installing the video conversion program SUPER, then backed out of the installation. The program did say that it would install toolbars - could it have installed something even though I didn't finish the installation? I don't see any extra extensions or strange processes running.

Asked by bmilk 4 years ago

Answered by FredMcD 4 years ago

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Once open, nothing in firefox works. Bookmark bar wont load, cant open options, add ons. Wont open in safe mode either.

I rebooted my computer last night, when I opened firefox afterwards, it just hangs. I cannot open a web page, I cannot open options, my book marks do not show up until I… (read more)

I rebooted my computer last night, when I opened firefox afterwards, it just hangs. I cannot open a web page, I cannot open options, my book marks do not show up until I deselect the option to show, then enable, but nothing loads. I cannot close firefox unless I go into task manager to end it. I have sent 2 bug reports under this email address. I cannot open in safe mode by holding shift and clicking but was able to under the ? menu. No change in safe mode, just continuously loads.

I.E. and all other internet based programs work just fine.

Windows 10 pro AMD 6300 6 core processor 16GB RAM 64 bit OS Norton 360 (have had on and not changed for years).

Let me know what other information could help.

Thanks!

Asked by Poolzer 4 years ago

Answered by Poolzer 4 years ago