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Firefox loads up some page and runs it separately in the background, it continues to run even when I close firefox. Today it loaded by itself before I opened f

Using Windows 7 64bit. Firefox opens and runs a separate page in the background. The extra page does not open and the only way to see it is to open ctrl/alt/delete and … (read more)

Using Windows 7 64bit. Firefox opens and runs a separate page in the background. The extra page does not open and the only way to see it is to open ctrl/alt/delete and that is the only way to close it but I have to go to processes to close it, it will not close in applications. Today Firefox a page loaded in the background before I opened my FF browser. I have uninstalled and reinstalled Firefox twice to no avail. I have removed all themes - nothing. Please help me fix this, I have used Firefox for years and love it but this latest mess is causing my computer to overload its ram and loading too many temp files.

Asked by Mylosmiles 2 years ago

Answered by Mylosmiles 2 years ago

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pop up blocker information bar

Why does the pop blocker information bar disappear immediately and a box pops us saying that you have pop ups blocked and you need to disable this or some 800 number for … (read more)

Why does the pop blocker information bar disappear immediately and a box pops us saying that you have pop ups blocked and you need to disable this or some 800 number for assistance? Why would would describe in your help section to allow exceptions from the information bar, when the information bar doesn't work or isn't allowed to be used? Seems really dumb to tell people your product works in a way it doesn't. Is it really too difficult to add a function to automatically load web pages into the exceptions group when a pop up is blocked?

Asked by wjohnson.co 2 years ago

Answered by jscher2000 2 years ago

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How to !!completely!! uninstall corrupt installation? It keeps crashing!

Firefox 58.02 64 bit keeps crashing! I believe the installation is somehow corrupted. Apparently firefox was doing an update in the background when my computer lost power… (read more)

Firefox 58.02 64 bit keeps crashing! I believe the installation is somehow corrupted. Apparently firefox was doing an update in the background when my computer lost power.

I can't type barely a word or two into any search box, or data field of any web site and it CRASHES! I tried changing the search engine to Bing, Google, Duckduckgo It will crash even any data field of any web site. I had to type this entry into Notepad and paste it in because it Firefox kept crashing ON FIREFOX'S OWN SURVEY WEB PAGE! I have tried REFRESH. I have restarted in Safe Mode and started a new session. I have updated Firefox to 58.02 (64 bit) I have turned off "check spelling as you type, just in case it was that. No difference. I have done an uninstall, reboot, and reinstall. Updated my graphics driver per one forum sugestion

This is repeatable, every time. I have sent dozens of crash report with my email address and "allow mozilla to contact me about this report" checked off and still I have heard nothing.

Crash report from Safe Mode: Accessibility: Active AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x191b AdapterDriverVersion: 22.20.16.4836 AdapterSubsysID: 06e51028 AdapterVendorID: 0x8086 AvailablePageFile: 12705669120 AvailablePhysicalMemory: 11655303168 AvailableVirtualMemory: 140735624527872 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 1282415984640 BreakpadReserveSize: 83886080 BuildID: 20180206200532 Comments: Firefox 58 (up to 58.02) keeps crashing when typing in data field or search box. Nothing help. Safe mode, Refresh, complete uninstall and reinstall. Windows 10 Pro 64bit All you have to do to reproduce the problem is open a new tab and start type, quickly, in the search box. ContentSandboxCapable: 1 ContentSandboxLevel: 4 CrashTime: 1518042085 DOMIPCEnabled: 1 EMCheckCompatibility: true Email: timcormier@teradiode.com FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1518040745 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x191b, AdapterSubsysID: 06e51028, AdapterDriverVersion: 22.20.16.4836 Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x13b1, AdapterSubsysID2: 06e51028, AdapterDriverVersion2: 23.21.13.8816FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ProxyStreamSize: 136 ProxyStreamSizeFrom: IStream::Stat ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 297 StartupCrash: 0 StartupTime: 1518042070 SystemMemoryUsePercentage: 31 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20180206200532","version":"58.0.2","vendor":"Mozilla","platformVersion":"58.0.2","xpcomAbi":"x86_64-msvc","hotfixVersion":null,"updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16224,"virtualMaxMB":134217728,"cpu":{"count":8,"cores":4,"vendor":"GenuineIntel","family":6,"model":94,"stepping":3,"l2cacheKB":256,"l3cacheKB":8192,"speedMHz":2712,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":16299,"windowsUBR":125,"installYear":2017},"hdd":{"profile":{"model":"SanDisk X400 2.5 7MM 256GB","revision":"X4130012"},"binary":{"model":"SanDisk X400 2.5 7MM 256GB","revision":"X4130012"},"system":{"model":"SanDisk X400 2.5 7MM 256GB","revision":"X4130012"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","adapters":[{"description":"Intel(R) HD Graphics 530","vendorID":"0x8086","deviceID":"0x191b","subsysID":"06e51028","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVersion":"22.20.16.4836","driverDate":"10-17-2017","GPUActive":true},{"description":"NVIDIA Quadro M1000M","vendorID":"0x10de","deviceID":"0x13b1","subsysID":"06e51028","RAM":2048,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_a74a38776cc5071e\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_a74a38776cc5071e\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_a74a38776cc5071e\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_a74a38776cc5071e\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_a74a38776cc5071e\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_a74a38776cc5071e\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_a74a38776cc5071e\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_a74a38776cc5071e\\nvldumd.dll","driverVersion":"23.21.13.8816","driverDate":"10-30-2017","GPUActive":false}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":59,"pseudoDisplay":false}],"features":{"compositor":"basic","gpuProcess":{"status":"blocked"},"d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"appleModelId":null,"isWow64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true,"browser.search.region":"US","browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":4},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","medium":"referral","source":"support.mozilla.org"},"defaultSearchEngine":"google-2018","defaultSearchEngineData":{"name":"Google","loadPath":"jar:[app]/omni.ja!browser/google-2018.xml","origin":"default","submissionURL":"https://www.google.com/search?q=&ie=utf-8&oe=utf-8&client=firefox-b-1"},"searchCohort":"nov17-2"},"profile":{"creationDate":17561,"resetDate":17569},"addons":{"activeAddons":{"activity-stream@mozilla.org":{"version":"2018.01.04.0062-4997c81d","scope":1,"type":"extension","updateDay":17569,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"A rich visual history feed and a reimagined home page make it easier than ever to find exactly what ","name":"Activity Stream","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17569},"aushelper@mozilla.org":{"version":"2.0","scope":1,"type":"extension","updateDay":17569,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Sets value(s) in the update url based on custom checks.","name":"Application Update Service Helper","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17569},"firefox@getpocket.com":{"version":"1.0.5","scope":1,"type":"extension","updateDay":17569,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"When you find something you want to view later, put it in Pocket.","name":"Pocket","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17569},"followonsearch@mozilla.com":{"version":"0.9.6","scope":1,"type":"extension","updateDay":17559,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Follow-on Search Telemetry","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17559},"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":17569,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Autofill forms with saved profiles","name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17569},"onboarding@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":17569,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Photon onboarding","name":"Photon onboarding","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17569},"screenshots@mozilla.org":{"version":"25.0.0","scope":1,"type":"extension","updateDay":17559,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17559},"shield-recipe-client@mozilla.org":{"version":"76.1","scope":1,"type":"extension","updateDay":17569,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Client to download and run recipes for SHIELD, Heartbeat, etc.","name":"Shield Recipe Client","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17569},"webcompat@mozilla.org":{"version":"1.1","scope":1,"type":"extension","updateDay":17569,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17569}},"theme":{},"activePlugins":[{"name":"Shockwave Flash","version":"27.0.0.183","description":"Shockwave Flash 27.0 r0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-shockwave-flash","application/fu

Asked by terafox 2 years ago

Answered by terafox 2 years ago

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I keep getting popups saying I need to download a critical update, but my browser is up to date. Scam?

Every once in a while a full screen page comes up stating that I need a critical update. It has the Firefox logo, etc. When I go to the Firefox web site it says that th… (read more)

Every once in a while a full screen page comes up stating that I need a critical update. It has the Firefox logo, etc. When I go to the Firefox web site it says that that I'm up to date. Is this a scam?

Asked by ruthiesea 3 years ago

Answered by James 3 years ago

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Firefox was attacked by adware from y2mp3.cc

Hello, I visited the website http:// y2mp3 .cc to convert a Youtube video into mp3. I must mention that I did not agree to install anything from that website. Then I star… (read more)

Hello,

I visited the website http:// y2mp3 .cc to convert a Youtube video into mp3.

I must mention that I did not agree to install anything from that website.

Then I started noticing adware messages mentioned to be from y2mp3.

I restarted Firefox in safe mode but saw nothing unusual.

This is an attack on firefox.

I want to remove this adware, I want that website mentioned as dangerous, and I want a security update.

Looking forward to actions and answers.

Regards

Asked by HBoutamani 2 years ago

Answered by HBoutamani 2 years ago

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Firefox crashes

bp-8cf15708-d62f-43da-a8bf-f4b6a2150103 bp-8c2fe3b8-92bd-441f-802e-3fb7b2150102 bp-45a71d47-30b6-48a5-b670-ef7212141228 bp-be4e94fb-182a-414d-8d43-c84132141215 Firefox ke… (read more)

bp-8cf15708-d62f-43da-a8bf-f4b6a2150103 bp-8c2fe3b8-92bd-441f-802e-3fb7b2150102 bp-45a71d47-30b6-48a5-b670-ef7212141228 bp-be4e94fb-182a-414d-8d43-c84132141215

Firefox keeps randomly crashing. Here are the last four crash reports. My computer is up to date, but I am running Firefox 28.

Asked by geg13 5 years ago

Answered by FredMcD 5 years ago

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how do i turn off updater ext it is always running never shuts off it is using 87% of my computer and causing it to lock up!

I deleated firefox and reinstalled it and the same thing happends! firefox is so messed up it would not let me connect to the mozilla web site for help, only after I used… (read more)

I deleated firefox and reinstalled it and the same thing happends! firefox is so messed up it would not let me connect to the mozilla web site for help, only after I used combofix was I able to connect to the web site. updater.ext is always running firefox is broken, broken, broken!

Asked by scrawcrow 2 years ago

Answered by scrawcrow 2 years ago

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Firefox will not run

I removed some adware-trojan with Windows Defender and Comodo firewall that had geekbuddy a program that malewarebytes found 254 adware entries from. So deleted the thing… (read more)

I removed some adware-trojan with Windows Defender and Comodo firewall that had geekbuddy a program that malewarebytes found 254 adware entries from. So deleted the things and then could no longer connect to the internet. After fidling around and think the old xp winsock fix internet started working again. With explorer i can get online in 2 seconds.

Ones i try to start firefox then it wont run. I see it lower in the taskmanager between the processes firefox32bit, but it wont start to be on the top of task manager. 15-30 minutes after clicking open out of the blue it pops up if i'm lucky. And ones it started and i click open on my desktop icon then it immediately opens a new window with fox running fine.

Working on Win10 16 gb ram 8064p, so not an ancient slow computer fox ran like a ferarri before the trouble.

Taken actions: I uninstalled firefox, tried the reset and even tried to rename my profile to old 2. I also see a load of files in my firefox main folder. Tried to run Firefox portable but that wont run eighter. Yet that folder does not have all these api files in the main folder.

These are some of them, there are 40 of these api dll's in my folder api-ms-win-core-console-l1-1-0 api-ms-win-core-interlocked-l1-1-0 api-ms-win-core-processenvironment-l1-1-0

Install log shows win 8 while i am on win 10

Mozilla Firefox Installation Started: 2016-11-30 18:26:18



Installation Details


 Install Dir: C:\Program Files (x86)\Mozilla Firefox
 Locale     : nl
 App Version: 50.0.1
 GRE Version: 50.0.1
 OS Name    : Windows 8.1 (I have Win 10 Pro 64bit) = Firefox Setup Stub 50.0.1 (2)
 Target CPU : x86

Maybe this helps to locate the problem; Some Dutch info in there, am Dutch

  1. LOCALIZATION NOTE (CrashID): The %s is replaced with the Crash ID from the server, which is a string like abc12345-6789-0abc-def1-23456abcdef1

CrashID=Crash-ID: %s

  1. LOCALIZATION NOTE (CrashDetailsURL): The %s is replaced with a URL that the user can visit to view the crash details.

CrashDetailsURL=U kunt details over deze crash bekijken op %s ErrorBadArguments=De toepassing gaf een ongeldig argument mee. ErrorExtraFileExists=De toepassing heeft geen toepassingsgegevensbestand aangemaakt. ErrorExtraFileRead=Kan toepassingsgegevensbestand niet lezen. ErrorExtraFileMove=Kan toepassingsgegevensbestand niet verplaatsen. ErrorDumpFileExists=De toepassing heeft geen crashdumpbestand aangemaakt. ErrorDumpFileMove=Kan crashdump niet verplaatsen. ErrorNoProductName=De toepassing heeft zich niet geïdentificeerd. ErrorNoServerURL=De toepassing heeft geen crashrapportageserver gespecificeerd. ErrorNoSettingsPath=Kan instellingen van de crashreporter niet vinden. ErrorCreateDumpDir=Kan geen map voor dumps in wachtrij maken.

  1. LOCALIZATION NOTE (ErrorEndOfLife): The %s is replaced with the product name.

ErrorEndOfLife=De versie van %s die u gebruikt, wordt niet meer ondersteund. Crashrapporten voor deze versie worden niet meer geaccepteerd. Overweeg bij te werken naar een ondersteunde versie.

Before i reinstalled firefox i updated it, did not work, uninstalled Java then installed jre-8u111-windows-x64 Don't see Java between plugins or extentions eighter after reinstall.

I copied my Morzilla folder that is inside roaming about a month ago when all worked fine. So as last try i can remove firefox again, go into roaming folder and delete the Morzilla folder in there and replace it with the one i backed up 1 month ago. That is what i always do if i get a new computer. This computer has been working fine incl firefox for over a year. And as i explained IExplorer still works fine. So i fear that the trojan messed up firefox. Or the trojan makes firefox think that i am on Win 8 instead of win 10 and that is why i have this trouble. Right click on my computer still shows that i work on Win 10 Pro 64 bit. So if i try to download firefox then it should recognise my used version since i can not chose which version to download Firefox Setup Stub 50.0.1 is what i get, and again FirefoxPortableLegacy36 also will not start. So in some way firefox seems to be blocked.

But figure that wont change anything cos if that would work then firefox portable should be able to run as well since that is 2 or more years old not including recent extentions or plugins. So i wont do that for now, hope someone here knows a solution. And yep i did close the non starting firefox32bit in my taskmanager before trying to run the portable version

Before i reinstalled firefox i saw a warning that there was a pref.js file in firefox that was not made by firefox. Guess that was because then i did not have java installed and that pref file had a java icon so bet it belonged to java. After re install of fox and java i don't see that in the error text file

Hope this is enough info to get it fixed

Asked by Passie 3 years ago

Answered by FredMcD 3 years ago

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Homepage won't change due to virus!

One of my friends downloaded a virus onto my pc, and I used malwarebytes to get rid of it. Although, when I open Firefox, or any internet browser, http://trustedsurf.com/… (read more)

One of my friends downloaded a virus onto my pc, and I used malwarebytes to get rid of it. Although, when I open Firefox, or any internet browser, http://trustedsurf.com/?ssid=1458266251&a=1040936&src=sh&uuid=375dea8b-9c00-4387-884e-aa4571cc6d38 comes up despite any settings I change. I realize that it is giving me more viruses and it is annoying to have to run malwarebytes so often. I have already checked my extensions and reinstalled Firefox. Any ideas on how to remove this?

Asked by RajuNCajun1 4 years ago

Answered by FredMcD 4 years ago

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Norton blocked my Firefox page due to "web attack: Fake TechSupport Domain 2", and now I don't know how to get Firefox to work on my computer again.

I use Firefox and have Bing set as my homepage. It was working/loading fine until last night. I tried restarting the computer, but that didn't solve the problem. I jus… (read more)

I use Firefox and have Bing set as my homepage. It was working/loading fine until last night. I tried restarting the computer, but that didn't solve the problem. I just keep receiving a notice from Norton telling me that they've blocked the page due to "web attack: Fake TechSupport Domain 2." I've never experienced problems like this before and am clueless about what to do. Thank you for any help you can offer!

Asked by thankful4thehelp 1 year ago

Answered by FredMcD 1 year ago

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How do I remove "bestwaytosearch.com"

Hi, Each time I start Firefox I get a warning pop-up from malwarebytes advising me of an outbound request from Firefox to a malicious site "bestwaytosearch.com". I have c… (read more)

Hi,

Each time I start Firefox I get a warning pop-up from malwarebytes advising me of an outbound request from Firefox to a malicious site "bestwaytosearch.com". I have checked the home page settings and reset it, checked the search engines along with add-in and extensions. I have also cleared the history and browsing cache but just can not get rid of it.

Yes I can exclude it but that would only mask the problem.

Regards Ian

Asked by IBulti 5 years ago

Answered by cor-el 5 years ago

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My Firefox site is frozen after receiving a message saying 'Firefox update error' with a virus warning. How can I 'unfreeze' the site?

When I open Firefox I get the message 'Firefox update error' and a virus warning with a number to call. I can't exit the tab with that message, and the whole Firefox sit… (read more)

When I open Firefox I get the message 'Firefox update error' and a virus warning with a number to call. I can't exit the tab with that message, and the whole Firefox site is frozen.

The message says something about Windows detecting a potential threat to my computer, with an error code 0x8024402. That code changed when I rebooted my computer but got the error message again. The number to call they give is 1-888-665-0936. I called, though I realized that this is a scam. As expected, someone probably in India answered and told me they can fix the problem remotely if I give them access to my computer. I hang up, of course, but still don't know how to fix this.

Asked by bstarkmerklein 3 years ago

Answered by FredMcD 3 years ago

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Refresh did not fix startgo123 hijack

Have followed ALL suggestions from the web to remove this hijack with no luck. I then refreshed Firefox (v48.0) and even the default is still hijacked. Newtab always end… (read more)

Have followed ALL suggestions from the web to remove this hijack with no luck. I then refreshed Firefox (v48.0) and even the default is still hijacked. Newtab always ends up with startgo123.com.

If I restart FF with all add-ons disabled, it's OK, but there are NO extensions or add-ons installed that I don't know about. All were installed by me some time ago.

Please help. I am going crazy trying to solve this.

No malware scans find this, no supposed programs to fix it can find it. Where can it be hiding?

Asked by tomtp 3 years ago

Answered by jscher2000 3 years ago

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Does NetVideoHunter and Flash Video Downloader contain malware?

I've recently installed Malwarebytes, and each time I click on the Addon NetVideoHunter in Firefox it blocks an outgoing connection. Here's the report I get - Blocked We… (read more)

I've recently installed Malwarebytes, and each time I click on the Addon NetVideoHunter in Firefox it blocks an outgoing connection. Here's the report I get -

Blocked Website Details- Malicious Website: 1 Blocked,

-Website Data- Domain: www.adnetworkperformance. com IP Address: 130.211.186.109 Port: [50051] Type: Outbound File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe


UnHackNe identifies NetVideoHunter as Malicious, so I've uninstalled it, performed a reset of FireFox and installed Flash Video Downloader. Unfortunately, that also seems to want to connect to a site whenever I click on it! Here's the report for that -

-Blocked Website Details- Malicious Website: 1 Blocked,

-Website Data- Domain: speednetwork6.adk2x. com IP Address: 130.211.54.133 Port: [51719] Type: Outbound File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe


UnHackMe also reports that Flash Video Downloader is a malicious app, so I've uninstalled that as well.

I'm now using Flash and Video Download. That doesn't seem to want to connect to another website each time I use it, although UnHackMe seems to think that might be dodgy as well! lol.

I'm fairly certain that the report for Flash and Video Download is a false positive. However, as NetVideoHunter and Flash Video Downloader are trying to connect to another site each time they are used, that suggests that all is not well.

I only ever install Addons from the Mozzilla repository, so I'm a bit surprised that I'm getting these reports of malware. If an addon is trying to connect to adnetworkperformance. com, then it doesn't look like a false positive to me.

I'd welcome some advice on this. :)

Asked by magicalwonders 2 years ago

Last reply by Beerbaron23 2 years ago

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Firefox 51.0.1 not displaying the pop screen for htaccess protected folders

The latest version of Firefox 51.0.1 does not display the login screen for htaccess protected folders for my website. I've cleared the cache, cookies and browser history … (read more)

The latest version of Firefox 51.0.1 does not display the login screen for htaccess protected folders for my website. I've cleared the cache, cookies and browser history and the website is in the block pop-up window exceptions list.

Asked by UKModelShops 3 years ago

Answered by UKModelShops 3 years ago

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Firefox crashes

I open Firefox, it crashes, been doing it for weeks. Accessibility: Active AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x191b AdapterDriverVersion: 22.20.16.4836 … (read more)

I open Firefox, it crashes, been doing it for weeks.

Accessibility: Active AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x191b AdapterDriverVersion: 22.20.16.4836 AdapterSubsysID: 07061028 AdapterVendorID: 0x8086 Add-ons: pioneer-opt-in%40mozilla.org:1.0,jid1-NIfFY2CA8fy1tg%40jetpack:3.14.0,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:3.1,tls13-version-fallback-rollout-bug1462099%40mozilla.org:2.0,activity-stream%40mozilla.org:2018.04.20.1103-b3b95672,aushelper%40mozilla.org:2.0,firefox%40getpocket.com:1.0.5,followonsearch%40mozilla.com:0.9.6,formautofill%40mozilla.org:1.0,onboarding%40mozilla.org:1.0,screenshots%40mozilla.org:30.1.0,webcompat%40mozilla.org:1.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:60.0.1 AvailablePageFile: 10313932800 AvailablePhysicalMemory: 10246074368 AvailableVirtualMemory: 138536506261504 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 1999346008064 BreakpadReserveSize: 83886080 BuildID: 20180516032328 CPUMicrocodeVersion: 0xc2 ContentSandboxCapable: 1 ContentSandboxLevel: 5 CrashTime: 1527717157 DOMIPCEnabled: 1 Email: ljnovak@firstcommand.com FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 1 GPUProcessStatus: Running InstallTime: 1526747939 ModuleSignatureInfo: {"Cylance, Inc.":["CyMemDef64.dll"],"Microsoft Corporation":["api-ms-win-crt-runtime-l1-1-0.dll","api-ms-win-crt-string-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-crt-stdio-l1-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-multibyte-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","api-ms-win-crt-filesystem-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-utility-l1-1-0.dll","msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["ws2_32.dll","crypt32.dll","tiptsf.dll","wscapi.dll","AudioSes.dll","srvcli.dll","iertutil.dll","MMDevAPI.dll","propsys.dll","mpr.dll","avrt.dll","d3d11.dll","version.dll","WinTypes.dll","winnsi.dll","dcomp.dll","wtsapi32.dll","dwmapi.dll","WINMMBASE.dll","winmm.dll","twinapi.appcore.dll","devobj.dll","ntmarta.dll","dxgi.dll","winsta.dll","rsaenh.dll","IPHLPAPI.DLL","dnsapi.dll","userenv.dll","mswsock.dll","cryptsp.dll","CRYPTBASE.DLL","sspicli.dll","sxs.dll","bcrypt.dll","msasn1.dll","profapi.dll","powrprof.dll","kernel.appcore.dll","ucrtbase.dll","SHCore.dll","KERNELBASE.dll","gdi32full.dll","win32u.dll","cfgmgr32.dll","windows.storage.dll","msvcp_win.dll","bcryptPrimitives.dll","wintrust.dll","nsi.dll","psapi.dll","gdi32.dll","combase.dll","shlwapi.dll","msctf.dll","msvcrt.dll","rpcrt4.dll","shell32.dll","oleaut32.dll","ole32.dll","kernel32.dll","user32.dll","setupapi.dll","imm32.dll","advapi32.dll","sechost.dll","clbcatq.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","lgpllibs.dll","freebl3.dll","nss3.dll","nssckbi.dll","AccessibleHandler.dll","mozglue.dll","softokn3.dll","ia2marshal.dll"]} Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x191b, AdapterSubsysID: 07061028, AdapterDriverVersion: 22.20.16.4836 Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x139b, AdapterSubsysID2: 07061028, AdapterDriverVersion2: 21.21.13.7674FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ProxyStreamSize: 136 ProxyStreamSizeFrom: IStream::Stat ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 211 StartupCrash: 0 StartupTime: 1527716957 SystemMemoryUsePercentage: 39 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20180516032328","version":"60.0.1","vendor":"Mozilla","platformVersion":"60.0.1","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16251,"virtualMaxMB":134217728,"cpu":{"count":8,"cores":4,"vendor":"GenuineIntel","family":6,"model":94,"stepping":3,"l2cacheKB":256,"l3cacheKB":6144,"speedMHz":2592,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":14393,"windowsUBR":2248,"installYear":2017},"hdd":{"profile":{"model":"SAMSUNG SSD CM871 M.2 2280 128GB","revision":"FXT21D1Q"},"binary":{"model":"SAMSUNG SSD CM871 M.2 2280 128GB","revision":"FXT21D1Q"},"system":{"model":"SAMSUNG SSD CM871 M.2 2280 128GB","revision":"FXT21D1Q"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","adapters":[{"description":"Intel(R) HD Graphics 530","vendorID":"0x8086","deviceID":"0x191b","subsysID":"07061028","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVersion":"22.20.16.4836","driverDate":"10-17-2017","GPUActive":true},{"description":"NVIDIA GeForce GTX 960M","vendorID":"0x10de","deviceID":"0x139b","subsysID":"07061028","RAM":4096,"driver":"C:\\Windows\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_a02cb0165fe1dabb\\nvd3dumx,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_a02cb0165fe1dabb\\nvwgf2umx,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_a02cb0165fe1dabb\\nvwgf2umx,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_a02cb0165fe1dabb\\nvwgf2umx C:\\Windows\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_a02cb0165fe1dabb\\nvd3dum,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_a02cb0165fe1dabb\\nvwgf2um,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_a02cb0165fe1dabb\\nvwgf2um,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_a02cb0165fe1dabb\\nvwgf2um","driverVersion":"21.21.13.7674","driverDate":"1-23-2017","GPUActive":false}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"d3d11","gpuProcess":{"status":"available"},"advancedLayers":{"status":"available"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"isWow64":false,"sec":{"antivirus":["CylancePROTECT"],"antispyware":["CylancePROTECT"],"firewall":["Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.search.region":"US","browser.search.widget.inNavBar":true,"browser.startup.homepage":"<user-set>","privacy.donottrackheader.enabled":true},"sandbox":{"effectiveContentProcessLevel":5},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"attribution":{"campaign":"Firefox-Brand-US-GGL-Exact","content":"A144_A203_A006336","medium":"cpc","source":"google"},"defaultSearchEngine":"google-2018","defaultSearchEngineData":{"name":"Google","loadPath":"jar:[app]/omni.ja!browser/google-2018.xml","origin":"default","submissionURL":"https://www.google.com/search?q=&ie=utf-8&oe=utf-8&client=firefox-b-1"},"searchCohort":"nov17-2"},"profile":{"creationDate":17353,"resetDate":17681},"addons":{"activeAddons":{"pioneer-opt-in@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":17681,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Pioneer is an opt-in program that allows collection of richer data from Firefox. \n\nPioneers are will","name":"Firefox Pioneer","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17681,"signedState":2},"jid1-NIfFY2CA8fy1tg@jetpack":{"version":"3.14.0","scope":1,"type":"extension","updateDay":17681,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"The most popular Chrome extension, with over 40 million users! Blocks ads all over the web.","name":"AdBlock","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17681,"signedState":2},"{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}":{"version":"3.1","scope":1,"type":"extension","updateDay":17681,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"With over 500 million downloads, Adblock Plus is one of the world's most popular ad blockers.","name":"Adblock Plus","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17681,"signedState":2},"activity-stream@mozilla.org":{"version":"2018.04.20.1103-b3b95672","scope":1,"type":"extension","updateDay":17667,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"A rich visual history feed and a reimagined home page make it easier than ever to find exactly what ","name":"Activity Stream","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17670},"aushelper@mozilla.org":{"version":"2.0","scope":1,"type":"extension","updateDay":17667,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Sets value(s) in the update url based on custom checks.","name":"Application Update Service Helper","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17670},"firefox@getpocket.com":{"version":"1.0.5","scope":1,"type":"extension","updateDay":17667,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"When you find something you want to view later, put it in Pocket.","name":"Pocket","userDisabled"

Asked by LenNovak 2 years ago

Answered by LenNovak 2 years ago

  • Solved
  • Archived

I am receiving a "critical firefox downupdate"message asking me to download the file. The message further states, firefox-patch.js which is: j avascript file

The png file is too large to upload. It reads, firefox-patch.js which is: a javascript file(8.2kb) from: https://heinipsicoactiva.com at the bottom of an oran… (read more)

The png file is too large to upload. It reads, firefox-patch.js which is: a javascript file(8.2kb) from: https://heinipsicoactiva.com

at the bottom of an orange page with the firefox emblem

Asked by foxyboxy 3 years ago

Answered by FredMcD 3 years ago