Showing questions tagged: اعرض كل الأسئلة
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FF on Catalina crashing repeatedly

FF v79 crashes multiple times per day, always when I click on a button, link, or anything. rolling back to v77 did not help. FF Nightly does it too. can't find a fix! Mac… (read more)

FF v79 crashes multiple times per day, always when I click on a button, link, or anything. rolling back to v77 did not help. FF Nightly does it too. can't find a fix!

MacOS Catalina.

Asked by Midtoad 1 year ago

Last reply by cor-el 1 year ago

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Firefox 69.0.2 stopped working some time after updating to macOS10.15

Firefox 69.0.2 is no longer able to load any web page since some time after updating to macOS10.15. The Mac itself is connected to the Internet and I can do emails and Sa… (read more)

Firefox 69.0.2 is no longer able to load any web page since some time after updating to macOS10.15.

The Mac itself is connected to the Internet and I can do emails and Safari just works fine.

But FIrefox cannot connect to anywhere and show "The connection has timed out". I have tried Refreshing, Safe mode, and re-installation after removing the profile folder under Application Support. None of them worked.

Is this only me? Is there a fix?

Thanks, Kouichi

Asked by Kouichi 2 years ago

Answered by FredMcD 2 years ago

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Why won't Firefox open at all?

Firefox updated yesterday and ever since then it will not open at all. I am running the latest macOS on a MacBook Air. It just bounces on the Dock once then doesn't open … (read more)

Firefox updated yesterday and ever since then it will not open at all. I am running the latest macOS on a MacBook Air. It just bounces on the Dock once then doesn't open at all. I have tried uninstalling and reinstalling AND I even tried to downgrade back to 70.0.1 and it STILL didn't work. It won't even open in Safe Mode.

Asked by kanegaroo89 1 year ago

Last reply by FredMcD 1 year ago

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Firefox crashes on startup

Steps Completed -Reboot machine -Update MacOS -Update Firefox -Clean reinstall Firefox -Attempt boot in safe mode (immediate crash or no option) -Update all drivers I ha… (read more)

Steps Completed -Reboot machine -Update MacOS -Update Firefox -Clean reinstall Firefox -Attempt boot in safe mode (immediate crash or no option) -Update all drivers

I have not been able to boot Firefox for several weeks now, I've tried my best to fix it but have yet to succeed. I do have several add-ons, but can't modify or delete/disable because Firefox crashes on startup. Any help/ideas would be greatly appreciated. My crash reports cite EXC_BAD_ACCESS / EXC_I386_GPFLT . I haven't been able to find an explanation of those errors.

Crash report IDs

bp-066fb664-ad2a-4d7f-8a0a-e03410190817 bp-5053e788-f3e9-4afe-a589-1543b0190817

Asked by Nick 2 years ago

Answered by philipp 2 years ago

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Why I can not open firefox when it have a new update.

More than 3 years I start firefox with a command line, "rm -rf /Users/mr.suradetc./Library/Caches/Mozilla/updates/Applications/Firefox/updates/;/Applications/Firefox.app/… (read more)

More than 3 years I start firefox with a command line, "rm -rf /Users/mr.suradetc./Library/Caches/Mozilla/updates/Applications/Firefox/updates/;/Applications/Firefox.app/Contents/MacOS/firefox". I have been updated mac os x from Sierra , High Sierra,Mojave and now Catalina but every os, I still got the same problem.

Asked by surdet 1 year ago

Last reply by FredMcD 1 year ago

Firefox Developer Edition 91.0b9 crashes, crash reporter not working. MacOS 10.15.7.

Firefox started crashing a few times a day after updating to v91. Crashed Thread: 5 Socket Thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: … (read more)

Firefox started crashing a few times a day after updating to v91.

Crashed Thread: 5 Socket Thread

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information: stack buffer overflow


I checked and It looks like crash reports aren't being sent to Mozilla, even though it's enabled in settings. The last one that was sent was in 2019.

When I try to open "Firefox Developer Edition Crash Reporter.app", the crash reporter crashes.

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x1] Library missing

Application Specific Information: dyld: launch, loading dependent libraries

Dyld Error Message:

 Library not loaded: @executable_path/libnss3.dylib
 Referenced from: /private/var/folders/*/crashreporter.app/Contents/MacOS/crashreporter
 Reason: image not found

Asked by zaphod420 2 months ago

Last reply by zaphod420 2 months ago

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Firefox windows suddenly lose all clickable buttons?

Honestly, idk how this started. None of my extensions are new. I didn't install any Apple updates (I'm on a Mac, data posted below). I tried rebooting in safe mode, whic… (read more)

Honestly, idk how this started. None of my extensions are new. I didn't install any Apple updates (I'm on a Mac, data posted below).

I tried rebooting in safe mode, which worked. But now it's happening every other time I a window, and the only fix is to quit and restart.

Here's a screenshot so you can see more easily. https://www.dropbox.com/s/10xv6t0wvwo7z3j/Screenshot%202020-03-29%2009.56.11.png?dl=0 (also uploaded below)

As you can see, the open/minimize/close buttons are gone, and I can't click any of the extensions, type, open the Help sidebar, etc.

Asked by ajay.dave.35 1 year ago

Answered by FredMcD 1 year ago

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Firefox crashes regularly for different reasons

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. M… (read more)

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. Morever, I couldn't figure out the reason since all the crash reports turned different reasons for each crush. It has now become hourly crashes which really started to affect my workflow. Could you please help?

Latest crush reports: Report ID Date Submitted bp-4c03cc23-f6bf-4abd-a5b0-3a1ff0200708 08/07/2020, 13:27 bp-74dbd9b4-40b9-47b5-9387-f6d8e0200708 08/07/2020, 13:27 bp-d1cbf208-6c0d-44f1-95f2-a8aec0200708 08/07/2020, 13:27 bp-813c83c1-c29a-4103-84b5-5e68d0200708 08/07/2020, 13:27 bp-29f78130-e294-4fcd-8720-5b8010200708 08/07/2020, 13:27 bp-2e6980b2-b53e-473a-b9e3-9e1ee0200708 08/07/2020, 13:27 bp-363a7969-8b98-43ea-a26b-f32350200708 08/07/2020, 13:27 bp-df78d49e-6209-4a7e-96c9-533e90200708 08/07/2020, 13:27 bp-4d388808-7043-440e-b7a3-d29b60200708 08/07/2020, 13:26 bp-aa3c3296-6b5d-4300-a441-4a6890200708 08/07/2020, 13:26 bp-007af789-587d-45df-87f8-da78c0200708 08/07/2020, 13:26 bp-0f5a3710-3098-4d73-ace8-c1df10200708 08/07/2020, 13:26 bp-fc10b542-d37d-4ca9-8a54-0acf50200708 08/07/2020, 13:26 bp-2eb3fafe-370e-4145-bda4-acc120200702 02/07/2020, 10:30

Asked by u.yilmaz91 1 year ago

Last reply by FredMcD 1 year ago

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Gmail inline images displaying as image filenames, not images

When I receive an email with an inline/embedded image, I only see the image's filename. When I insert an inline/embedded image into an email, I see the image, but once i… (read more)

When I receive an email with an inline/embedded image, I only see the image's filename. When I insert an inline/embedded image into an email, I see the image, but once it is sent, only the image's filename is displayed within my email--the recipient is able to view the image as normal on their end. This image issue has not affected image searches or anything other than in Gmail using Firefox--I can see the images when using Google Chrome and Safari. Any advice or help is greatly appreciated!

Mac Catalina 10.15.7 Firefox version 81.0 64-bit No Extensions Add ons

  OpenH-264 Video Codec provided by Cisco Systems, Inc.
  Shockwave Flash (32.0 r0)
  Widevine Content Decryption Module provided by Google Inc.

Asked by katfoster 1 year ago

Last reply by FredMcD 1 year ago

The new version of Firefox 90.0.2 doesn't work with many websites

Several websites I use frequently, including Facebook, the Macquarie Dictionary and even Mozilla's own support website, don't work properly with the new version of Firefo… (read more)

Several websites I use frequently, including Facebook, the Macquarie Dictionary and even Mozilla's own support website, don't work properly with the new version of Firefox. I even had to use Google Chrome to access this support page, as I couldn't get past the login page using Firefox. When I first opened the new version, Firefox told me that I had to enable cookies for it to work. I went to Preferences and checked that cookies were definitely enabled. I quit and restarted both Firefox and the entire computer, checked that cookies were still enabled and it still doesn't work. Why is this happening? I don't want to change my default browser permanently, but I need it to work for me. Can anyone help?

Asked by lordwhybro 2 months ago

Last reply by FredMcD 2 months ago

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Display issue since Firefox crash/update

I had Firefox running for days, maybe even weeks without restarting on my MacBook Pro. Then Firefox crashed and restarted in an auto-installed update a couple of weeks ag… (read more)

I had Firefox running for days, maybe even weeks without restarting on my MacBook Pro. Then Firefox crashed and restarted in an auto-installed update a couple of weeks ago. Firefox was unusable for me from then on. It looks like the display is shifted down half a screen, so the bottom of the window is drawn at the top and the top of the window is drawn at the bottom. Mouse-interaction still functions as if the display did not shift, so it is challenging to click around.

I've cleared out everything. Every application settings folder and profile folder I could find, removed Firefox altogether and installed an older version of Firefox. This works right up until an update is installed again. I also made sure I updated OSX to the latest version. The last couple of weeks I've been using Firefox Firefox 61.0b8 without any problems (I disabled auto-updates). But when I installed the latest Firefox version again today, same problem popped up. I'm all out of ideas right now.

Asked by Onno 1 year ago

Last reply by Onno 1 year ago

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I am getting very tired of having to log in to Firefox *EVERY* *SINGLE* *FREAKING* *TIME* I reopen the browser on my new MacBook Pro - HELP!!!

Every time I open Firefox it brings up a screen as if I am a brand new user starting out for the very first time. The disk image in my downloads folder has long since be… (read more)

Every time I open Firefox it brings up a screen as if I am a brand new user starting out for the very first time. The disk image in my downloads folder has long since been deleted, so I'm pretty sure it's not running from that. I went and looked at "application binary" and it gave me a headache, plus there was no indication in the prior "support" replies of what the changes I might or might not observe therein would mean, so I was unmotivated to keep turning Firefox off and on and then checking to see if any of the characters in the very long text string had changed. I seem to have about 10 profiles, none of which have been created by me on purpose. I tried opening a couple of them, and got messages about various updates Firefox wanted to perform, but none of the opening screens had my information loaded. I've just lost a half hour of my life down this rathole this morning, and I still haven't gotten around to completing the search which was the reason I opened Firefox this morning in the first place. Imma have to go back and use Safari I guess, since Safari isn't suffering from "Susan Amnesia"

Asked by Susan Knowles 1 year ago

Last reply by cor-el 1 year ago

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Internal microphone not available for Google Hangouts?

In Firefox Gmail, trying to use Google Hangouts to call and the microphone is not available. I've added a picture of how it looks in Safari and Chrome with the same Gmail… (read more)

In Firefox Gmail, trying to use Google Hangouts to call and the microphone is not available. I've added a picture of how it looks in Safari and Chrome with the same Gmail account. Yet in Firefox the microphone option is not available (see pic).

I've tested all the mac functions and the Built-in Microphone works in for dictation, FaceTime, Skype, etc. It Also works well in Safari and Chrome, just not in Firefox.

Anyone has a solution?

Asked by radu.neacsu.jr 1 year ago

Last reply by radu.neacsu.jr 1 year ago

Prime Video does not play HD videos, only very low quality

With Firefox 89.0.2 (64 bit) on macOS i can't play HD videos, they go on very low quality. There wasn't problems some version ago, but i can't say since. I have no issues… (read more)

With Firefox 89.0.2 (64 bit) on macOS i can't play HD videos, they go on very low quality. There wasn't problems some version ago, but i can't say since. I have no issues with YouTube and Prime Video works well in Safari. Widevine version is 4.10.2209.1, and the plugin and the plugins auto-update are both enabled.

  • I tried to clear all cookies/cache/data without any luck.
  • Tried Troubleshoot mode, same issue
  • I tried also to change DNS to google dns, i was using AdGuard dns, but not even this resolve the issue unfortunately.
  • I tried also a second instance on Firefox on macOS, without extensions and default settings, but the issue still persists.
  • Tried latest nightly, disbaled all privacy block/settings, all permitted, but no luck again.

On the console of the nighlty build i see some errors, in the gdrive link i made a short video. video link

Asked by benzo 3 months ago

Last reply by AliceWyman 3 months ago

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Firefox is experiencing constant crashes and making my computer fan work hard

Hello, Firefox is experiencing constant crashes and making my computer fan work hard. I have a lot of windows and tabs open. My computer has a 2TB SSD and 64GB of memory.… (read more)

Hello,

Firefox is experiencing constant crashes and making my computer fan work hard.

I have a lot of windows and tabs open. My computer has a 2TB SSD and 64GB of memory.

The following are the most recent crash reports:

Submitted Crash Reports Report ID Date Submitted bp-07dd4c2b-c62d-427f-9fd1-29a1f0200805 8/4/20, 5:32 PM View bp-1ba264c3-12a3-4e98-b6a6-c23c00200805 8/4/20, 5:32 PM View bp-7d333e71-1859-4c9b-9d16-f00f20200805 8/4/20, 5:32 PM View bp-e8be1074-865b-4199-8807-7a2d20200805 8/4/20, 5:32 PM View bp-5914ba93-a3ba-4b71-9b98-342460200805 8/4/20, 5:32 PM View bp-2e9cb29f-36f4-4435-85d4-e427e0200803 8/3/20, 8:42 AM View bp-670076a6-d796-4b47-9e3d-41ed70200731 7/30/20, 5:33 PM View bp-574d2207-c973-4702-82f2-0a95f0200725 7/25/20, 12:44 PM View bp-dca417d2-036b-432d-8cea-05c020200723 7/23/20, 8:27 AM View

Thank you in advance for your assistance.

Asked by nelson15 1 year ago

Last reply by FredMcD 1 year ago

Problems after update

Hey, every single site looks different after update 91. Strange and impractical. Layout, surface, colours, font size. It's very annoying. I already uninstalled Mozilla, b… (read more)

Hey,

every single site looks different after update 91. Strange and impractical. Layout, surface, colours, font size. It's very annoying. I already uninstalled Mozilla, but after reinstalling it, the problem was there again. I tried to follow, as far as I could understand it, some tipps from MozillaZine Knowledge Base. To no avail. What can I do to solve this problem? I can't use Firefox like this anymore. I'm writing this via Chrome.

Thanks! Susanne

Asked by supasch 2 months ago

Last reply by jscher2000 2 months ago

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I downloaded Firefox to my mac. It works for 7-10 days then stops. I uninstalled it & downloaded it several times. However it continues to stop running?

I have downloaded the "latest version" of Firefox to my Mac which is running macOS Catalina Version 10.15.3. After 7-10 days Firefox will not "open". I then uninstall i… (read more)

I have downloaded the "latest version" of Firefox to my Mac which is running macOS Catalina Version 10.15.3. After 7-10 days Firefox will not "open". I then uninstall it, and reinstall it. Again it works for 7-10 days then will not open at all. I have gone through these install / uninstall processes at least 10 times. Yet after 7-10 days Firefox will not open. What is causing this, and how can I keep Firefox working continuously on my Mac? Thank You. WA

P.S. - I am sending this question from a Windows 10 computer because I cannot open Firefox on my Mac.

Asked by woajet777 1 year ago

Last reply by FredMcD 1 year ago

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My Firefox Browser Is Being Accessed Remotely and cetain formerly secure websites are changed to insecure. I need help in securing my MAC IOS

A group of experienced hackers have made my devices their target. They continue to remove any security I try to place on my computer, i.e., downloading developer apps wh… (read more)

A group of experienced hackers have made my devices their target. They continue to remove any security I try to place on my computer, i.e., downloading developer apps which allow them to administer the computer and devices.

They have maliciously targeted my business and sabotaged a lot of my apps so that they will not work. Going to the "Authorities" is a waste of time. so I will not discuss this.

I need help in tracing the street trash thugs who continue to access my computer, place malicious malware and worms on my computer so that it will not function at his required level, and replacing bonafide adds with fake apps so that they can control and conduct surveillance on all of my Apple Devices.

I have reported this problem to Apple and they are worthless. Not enough training, and the service is inferior.

I need upper level technical support to identify how they are manipulating my browsers so that they provide absolutely no security.

Malwarebytes is manipulated, Avast as well, and they have downloaded an app that allow them to share my screen and collect all of my passwords as they are individually entered.

Asked by expertsbk 1 year ago

Last reply by FredMcD 1 year ago

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Firefox stops being able to visit websites after every update, seems to take a day to get back to normal.

When Firefox updates, it's an extremely frustrating experience. Enough so that I'm about ready to switch over to Chrome (I already use it for work). Every single time, we… (read more)

When Firefox updates, it's an extremely frustrating experience. Enough so that I'm about ready to switch over to Chrome (I already use it for work). Every single time, websites suddenly can't load and all my extensions stop working. It's happening now! I'm writing this from Chrome.

I'm frankly not sure when or why websites start loading again, but it seems to take about a day for things to get back to normal. I've tried closing and reopening Firefox, but that doesn't seem to do anything. It just takes time. I have a 2017 MacBook, OS Catalina 10.15.3.

Is this a known issue? I see all kinds of possible solutions when I try and look for some myself, but oftentimes the OP says they didn't work and then people offer other solutions. I'm wondering why this seems to happen, and if there's a suggestion for how to fix it once and for all—I've never had this problem with Chrome.

Asked by alexandralash 1 year ago

Last reply by cor-el 1 year ago