Showing questions tagged: اعرض كل الأسئلة
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Unsynced Devices Belonging To Other Household Members Opening Tabs On My Computer

Hi, I have been wanting to switch to Firefox for a while now and I have imported all of my data from Chrome onto Firefox. All the other members of my household use Firefo… (read more)

Hi, I have been wanting to switch to Firefox for a while now and I have imported all of my data from Chrome onto Firefox. All the other members of my household use Firefox on their Mac laptops and iPhones. I have only ever signed into my own account on Firefox, and in the same way I have only ever signed into my own account on Mozilla VPN, which I have used for over a year while living elsewhere and have never had a problem with this. I also have only my own Google account in the data imported from Chrome. I have no one else's information for any account on anything in my device nor, to my knowledge, do they have any account information of mine on theirs. However, sometime in the 10 or so months since I imported my Chrome data - around the same time I moved into a house with others who use Firefox - my laptop's Firefox seems to have...connected somehow, in a way atypical with normal syncing, with the other devices in my house. Occasionally, when I open Firefox on my computer, whatever tab another household member has open on their computer will open instead of a homepage. Also, a little icon pops up occasionally to tell me Firefox is "open on iPhone" when another household member is using Firefox on their iPhone. I use an Android which does not have Firefox installed, so it's not a glitch syncing with my own device. I do not know how this happened and I do not know how to stop it. There doesn't seem to be any evidence of this connection in any place I can see in the preferences window, nor can I find any way to permanently unsync my device's Firefox application from anything unless I sync something first. Any ideas? I'm not that terrible with computers lol, I swear!

Asked by catluv321 1 year ago

Answered by cor-el 1 year ago

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Reset multi-account containers for a website

Summary Reset a site or domain to be no longer associated with a Container I accidentally assigned my search-engine domain to a container. As a result every single searc… (read more)

Summary Reset a site or domain to be no longer associated with a Container

I accidentally assigned my search-engine domain to a container. As a result every single search I perform from the URL bar asks if I'd like to open it in the assigned container instead. I'll select 'Remember my decision, open in current tab' (the current tab being the base no-container Firefox user). Unfortunately this does nothing.

I've searched through the settings and options and I've found no option to get an overview of the domain configurations or to reset a certain site. I've read suggestions online to delete the container, but this isn't an acceptable approach to the problem.

Asked by Platinum00 1 year ago

Answered by cor-el 1 year ago

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Search Baron

I tried everything in the message I received but there was no (obvious) way to reply. I will attach a screenshot of what is occurring. Search Baron is hijacking my web se… (read more)

I tried everything in the message I received but there was no (obvious) way to reply. I will attach a screenshot of what is occurring. Search Baron is hijacking my web searches. If I specifically click on use google in the search bar then it works. If I just type a search phrase, search baron takes over (see the URL in the attached screenshot, that is what appears no matter what I search). I can open a web page fine.

Asked by cindyd1 2 years ago

Last reply by James 2 years ago

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Firefox keeps crashing. Version 111.0

Hi - Firefox has been randomly crashing a lot lately for me. Here are the report numbers - bp-d13cc7f7-782b-4308-a209-751540230320 bp-c3c23d0b-0e10-44cd-aa24-9f86f0230… (read more)

Hi - Firefox has been randomly crashing a lot lately for me. Here are the report numbers - bp-d13cc7f7-782b-4308-a209-751540230320 bp-c3c23d0b-0e10-44cd-aa24-9f86f0230320 bp-4206a498-bc21-45d4-91b8-2edb40230320 bp-230d21d1-0527-4806-9da1-9aa8b0230320

Asked by deep.maniyar 1 year ago

Answered by TyDraniu 1 year ago

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Unexpected padding around HTML document on all pages

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tri… (read more)

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tried restarting Firefox. I've tried restarting the computer but the issues seems to persist. I do not see the same rendering behavior when loading these websites on Google Chrome. I'm including screenshots of what I'm seeing.

Asked by Mike Grace 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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(MacOS) Full Screen Removes Tabs even when hovering to the top of Browser

As Title, Whenever I try to go full screen and hover to the top of the browser, It originally showed all my tabs, but recently it has not been doing that. When I hover … (read more)

As Title,

Whenever I try to go full screen and hover to the top of the browser, It originally showed all my tabs, but recently it has not been doing that. When I hover over and over, the tabs maybe appear 10% of the time, but whenever I click somewhere else other than the Tab Bar, it disappears.

I think this bug happened ever since I enabled "Hide bookmark toolbar". I have since reverted it back, but the error is still the same. Weird, since my tabs disappear since it has nothing to do with bookmarks.

Asked by Iha7 1 year ago

Answered by cor-el 1 year ago

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settings

Firefox stopped opening links in web pages like secondlife:///app/region/Kings%20Stone/224/155/22 ,WHere do I tell Firefox what application to use to handle that kind of … (read more)

Firefox stopped opening links in web pages like secondlife:///app/region/Kings%20Stone/224/155/22 ,WHere do I tell Firefox what application to use to handle that kind of a link?

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Recovering bookmarks after catesrophic loss and forgetting password

Hi Mozilla Team, I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on… (read more)

Hi Mozilla Team,

I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on my machine, and this caused it to bork...I know even my silicon hardware is transphobic *sigh*. I know there are articles talking about this issue, and I know for security and privacy your policy is that all bookmarks are lost with a password reset.

However, these bookmarks are very very invaluable, and contain so much information regarding my transition, my career, etc. I just really would love to try and find a way to recover these if at all possible. I know you and your team make recovery possible in an slew of ways, and I really don't know if I set any of those up. I thought I might of, but I am still picking up the pieces from this reset. I know I should have been more proactive about recovery and really thought I was, and I am really kicking myself for not being more explicit/diligent.

I am happy to go through any verification process. I know you have policies for a reason, but I can't just give up on so much important information. There is a years worth of memories during a time, where memories and identity are shifting. I am literally begging to not lose this data.

Best, Jean Ferrante

Asked by Jean Ferrante 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Correct syntax for privacy.fingerprintingProtection.granularOverrides?

Hello, I am trying to force two or three websites to detect my timezone as UTC, even though my local system time is not UTC. I figured out how to do this with ALL sites … (read more)

Hello,

I am trying to force two or three websites to detect my timezone as UTC, even though my local system time is not UTC. I figured out how to do this with ALL sites by setting privacy.fingerprintingProtection to "true" and entering "+JSDateTimeUTC" in privacy.fingerprintingProtection.overrides in about:config.

Now according to docs, privacy.fingerprintingProtection.granularOverrides "can be used to add or remove features on a domain granular level if privacy.fingerprintingProtection is enabled," but I can't figure out how to get it working.

Any input is appreciated.

Asked by RSizington 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

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Export login data

I'm trying to export my saved login data. When I select export data, a popup opens asking for my Firefox password. After entering the password, it indicates the password … (read more)

I'm trying to export my saved login data. When I select export data, a popup opens asking for my Firefox password. After entering the password, it indicates the password is not correct. I've reset the password with the same response.

Asked by mjdubie 1 year ago

Answered by cor-el 1 year ago

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Can't login to Americanexpress.com

When I attempt to login it just spins and nothing happens. Works on Safari and Chrome. Opening DevTools I can see an error about "CORS Missing Allow Origin" but I don't … (read more)

When I attempt to login it just spins and nothing happens. Works on Safari and Chrome.

Opening DevTools I can see an error about "CORS Missing Allow Origin" but I don't have this issue with any other browser. I have disabled/removed all my browser add-ons and the issue persists. I have no problems logging in to any other site.

Asked by tamassia1 6 months ago

Answered by zeroknight 6 months ago

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Download dialog box freezing - can't download anything.

When I try to download something, i click on the link, the dialog box pops, up, but that's as far as i can go. I can move the box, and close it, but not much else. "Save"… (read more)

When I try to download something, i click on the link, the dialog box pops, up, but that's as far as i can go. I can move the box, and close it, but not much else. "Save" is grayed out, I can't select any other folders, nothing.

MacOS Monterrey.

How is this fixed? Uninstall Firefox and reinstall>

Thanks.

Asked by VincentBrick 1 year ago

Answered by cor-el 1 year ago

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How to ignore the "Reduce motion" option set in the OS?

I have enabled the "Reduce motion" in macOS to limit animations when using app exposé or switching between desktops. Firefox seems to read this option from the OS and lim… (read more)

I have enabled the "Reduce motion" in macOS to limit animations when using app exposé or switching between desktops. Firefox seems to read this option from the OS and limit its animations, such as the loading animation shown next to a tab description when loading a window.

Is there an option to ignore the OS settings and enable all animations in Firefox?

Asked by mahdi.nazemi 11 months ago

Answered by mahdi.nazemi 11 months ago

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Default themes & tabs -- how do I get them back?

Firefox displayed a pop-up box on 10/30/22 or 10/31/22 that I accidentally agreed to. The appearance of all my tabs and screens changed. I'm not interested in any other t… (read more)

Firefox displayed a pop-up box on 10/30/22 or 10/31/22 that I accidentally agreed to. The appearance of all my tabs and screens changed. I'm not interested in any other themes. Community support said to install "System" theme to get the default back, but it's not completely the same. For example, checkboxes on forms display as white checkmarks which are hard to see. In my email, the messages and replies display oddly and are hard to read as the contrast is poor. HOW DO I GET ALL MY DEFAULT BACK?

Asked by davisagoetz 1 year ago

Answered by davisagoetz 1 year ago

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Save Bookmarks from other drive

Hello, my WIN 10 Drive got busted, meaning I can not boot with it anymore. However, with an other WIN10 drive I still can access the data. I need to save all the Firefox … (read more)

Hello, my WIN 10 Drive got busted, meaning I can not boot with it anymore. However, with an other WIN10 drive I still can access the data. I need to save all the Firefox bookmarks before I will format the Drive and install a fresh WIN10. All the searches just tell how to backup when Firefox is open or Win is running: Press WIN Key... etc. None of them is applicable. I have I have bookmarks saved as bookmarks as well as I have a lot on the upper bar. I need them all.

Please teach me how I can back them up and restore on a fresh Firefox. In previous crashes I lost a lot of bookmarks already. ' Thank you.

Dorian

Asked by dwctrader18 1 year ago

Answered by dwctrader18 1 year ago

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Inappropriate sharing of tabs between personal and work computers

I have two computers, one for personal use and one for business. Somehow the tabs between the two computers are being shared and I cannot disable it. Both browsers are si… (read more)

I have two computers, one for personal use and one for business. Somehow the tabs between the two computers are being shared and I cannot disable it. Both browsers are signed into different Firefox accounts, Sync is turned off on both, and there are no connected devices. Yet despite that, when I go to one computer, it pops up a Firefox icon (see attached) in the taskbar that lets me open the tab open on the other computer. This is incredibly frustrating and Firefox should not automatically share this information, and should not make it so difficult to disable.

Asked by ericrlazear 2 years ago

Answered by cor-el 2 years ago

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Adblocker plus

I have adblocker plus and is not blocking my facebook ads. (I am using it on my iMac). So I removed it, then reinstalled it and it still does not block the facebook ads. … (read more)

I have adblocker plus and is not blocking my facebook ads. (I am using it on my iMac). So I removed it, then reinstalled it and it still does not block the facebook ads.

I tried refreshing firefox 3 times but it got stuck in the "almost done" part and I had to quit firefox each time since it would not complete the process.

What else can I do?

Thanks, Martha

Asked by mpoinar1 1 year ago

Answered by TyDraniu 1 year ago