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  • Archived

disable auto update check

How can I disable the auto update feature completely in Firefox 67? I frequently get a popup saying Firefox can't check for never versions. This is because Firefox do not… (read more)

How can I disable the auto update feature completely in Firefox 67? I frequently get a popup saying Firefox can't check for never versions. This is because Firefox do not have internet access.

Asked by jay81 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Lost previous session, 20 Windows and several tags per window all gone

Firefox has been really buggy for a long time now and today it proposed that I do a "refresh". It said all my windows would be restored..... I did the refresh and the wi… (read more)

Firefox has been really buggy for a long time now and today it proposed that I do a "refresh". It said all my windows would be restored..... I did the refresh and the window that was previously open duly appeared to have been restored - it was a window button saying "restore previous session". So I clicked on it to get back all my windows and tabs, but the button turned grey and never went any further.... I then tried trouble-shooting having checked this forum and I tried replacing the "sessionstore.jsonlz4" from a TimeCapsule backup 12 hours earlier, but it doesn't make any différence. When I reopen FF it carries on as if the 20 missing windows never existed. So PLEASE can someone tell me what file(s?) I should be copying? /restoring(?) from TimeMachine to rollback and recover all the missing windows. Huge thanks in advance :-)

Asked by JWAFrance 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Mac Airpad; loud beeping at startup like a smoke detector; referred to an 866 number to fix

Attempting to access a portal from a secure trusted site and up popped a page with persistent beeping having a warning that a problem existed (!) and to call an 866-xxx-x… (read more)

Attempting to access a portal from a secure trusted site and up popped a page with persistent beeping having a warning that a problem existed (!) and to call an 866-xxx-xxxx number for help. Called Apple tech who helped clear the annoying sound, checked everything conceivable, cleared deep caches in library along with histories and website data. Ran a Malwarebytes scan which was clean. After all that, opened firefox again - same problem. Apple tech then stated he'd done all he could and the problem was likely on firefox's end. After we hung up, I did a clean uninstall and reinstall of firefox, opened the browser, and there it was again! Did a force quit and haven't used firefox since. If anyone has knowledge of this problem, please use as much English as possible, as clearly I barely know what I'm talking about... also, I temporarily have no current access to the computer in question.

Asked by Maceffect 1 year ago

Last reply by NoahSUMO 1 year ago

  • Archived

Firefox turns off my GPU when hardware acceleration is on AND it broke my High Sierra install!

Hi, I was helping out a client and found a weird issue. 2010 iMac, 16GB RAM, 500GB SSD, clean install of OS X High Sierra. This Mac passes all Apple Hardware Tests, the S… (read more)

Hi,

I was helping out a client and found a weird issue.

2010 iMac, 16GB RAM, 500GB SSD, clean install of OS X High Sierra.

This Mac passes all Apple Hardware Tests, the SSD is new, the RAM is good, the GPU is fine as well.

I can run Chrome or Safari with a dozen or more tabs open running video and it's fine. I have 6 Adobe CS apps open and testing, it's fine.

As soon as I run Firefox and have more than 3 tabs going. the screen goes black or I get the scrambled pink and green video artifacts that point at a failing GPU.

Stranger still... with zero other apps installed or system add-ons running, the third time I was able to replicate the behavior, I restarted... and the High Sierra install was broken and I had to reinstall clean from scratch. (A huge waste of my time by the way).

I did find the black screen issue in your forums:

https://support.mozilla.org/en-US/questions/1219380#answer-1116117

I turned off hardware acceleration, I am running the current video drivers for this Radeon card.

I burned an entire day of my life troubleshooting this issue. Because it presented itself as a GPU issue and these 2010 iMacs eventually cook their GPUs, I started there... because I'm not a daily Firefox user, it never occurred to me that your software was at fault.

Because I don't want to test your myriad solutions to get back to zero, my recommendation to my client is to not use your product in it's current incarnation on older hardware. As I stated before, Chrome and Safari current versions cause zero problems and frankly, that's a quicker fix.

Asked by bobdow 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

links not opening

Firefox won't open any links when I search something. I have to go to Chrome or Safari. Just deleted and reinstalled Firefox but am still having the same problem. … (read more)

Firefox won't open any links when I search something. I have to go to Chrome or Safari. Just deleted and reinstalled Firefox but am still having the same problem.

Asked by loneal 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Save dialog in Firefox on macOS Mojave (beta) causes freezing of the browser.

Hi, I'm running Firefox (both Quantum/Beta and main stable versions tested) on macOS Mojave (newest Beta). The behavior is the same - after File dialog is opened, I can d… (read more)

Hi, I'm running Firefox (both Quantum/Beta and main stable versions tested) on macOS Mojave (newest Beta). The behavior is the same - after File dialog is opened, I can do few actions (e.g. browse few folders, even successfully save) but if I leave it open too long, it stops responding causing the entire Firefox to freeze.

Note that I can save or select a file as long as it is done quickly - "save as ...", then select folder from list of the recent ones and click save. But if you start browsing or creating new folder, or changing file name - it all freezes.

The freezing happens regardless of website or whether it is “save” from Firefox menu or from a web app (eg Google Mail - saving attachment).

Asked by mzawodniok 1 year ago

Last reply by philipp 1 year ago

  • Archived

Why did Firefox suddenly stopp launching? (Mac)

System: MacBook Pro (Retina early 2015) @2,7GHz i5 OS: macOS High Sierra 10.13.6 Today after trying to open a random website out of my Mail-App, Firefox did't open. Now, … (read more)

System: MacBook Pro (Retina early 2015) @2,7GHz i5 OS: macOS High Sierra 10.13.6

Today after trying to open a random website out of my Mail-App, Firefox did't open. Now, when launching the Firefox-icon in the dock, it does the little jumping-animation, but after that nothing happens. No error-message either.

Before that, Firefox functioned perfectly. I can't remember installing any updates or changing any preferences today.

I tried reinstalling Firefox (clean reinstall) as described in several other posts. Also tried the suggestions on the Mozilla Support-Page ("Firefox won't start - find solutions"). Opening Firefox in Safe Mode or by holding the option-key also didn't work.

Would really appreciate your help, thanks.

Edit: When moving and launching Firefox from another drive (SD-Card or initial "virtual" Firefox-drive) it somehow workes!

Asked by coffeenator1 1 year ago

Last reply by FFus3r 1 year ago