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  • Archived

extension ShareONGab not working

im using firefox Quantum 63.0.3 (64-bit) and i used ShareOnGab but the last few weeks get error message. I deleted and reinstalled the extension but still the same proble… (read more)

im using firefox Quantum 63.0.3 (64-bit) and i used ShareOnGab but the last few weeks get error message. I deleted and reinstalled the extension but still the same problem. Any idea?

Asked by HHinKL 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Can't contact one particular web site from an email link

2 months ago the email links to articles that I had been using for years stopped working. Error message says can't connect with the web site. This is a very popular web … (read more)

2 months ago the email links to articles that I had been using for years stopped working. Error message says can't connect with the web site. This is a very popular web site.

Asked by dennisedds 7 months ago

Last reply by FredMcD 7 months ago

  • Archived

When Safe Mode gets the job done but disabling all extensions does not

Hey! Weird problem: I could not login via google, facebook or similar accounts on websites that support it. So I tried disabling all extensions and restarted FF without a… (read more)

Hey! Weird problem:

I could not login via google, facebook or similar accounts on websites that support it. So I tried disabling all extensions and restarted FF without any luck. I then tried Safe Mode and it gets the job done but when I reset/refresh FF and get the extensions I wanted back it does not work again even if they are all disabled!

any insight on that? is there like a hidden extension that blocks it? I'm on the latest FF for Mac (el cap)! thanks, your input would be highly appreciated!

Asked by hexeric 4 years ago

Last reply by CiaoBella1 3 years ago

  • Archived

Web site not viewable

I noticed a simple non encrypted web site is not viewable. "http://www.flightofthephantom.com/what-is-an-imu" I tested using Safari and I was able to view the site on my … (read more)

I noticed a simple non encrypted web site is not viewable. "http://www.flightofthephantom.com/what-is-an-imu" I tested using Safari and I was able to view the site on my Mac OS.

I also performed a "refresh Firefox" option in firefox and disabled my add-on but it still doesn't view the site just a black screen appears. Any ideas?

Asked by Mace2 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox and Thunderbird creates CGLog files in /tmp on my Mac. It contains a lot of info related to keyboard and mouse (keys, scrolls, clicks!) I am concerned!

These files mostly contains following lines: Firefox and Thunderbird creates CGLog files in /tmp on my Mac. It contains a lot of info related to keyboard and mouse (keys,… (read more)

These files mostly contains following lines:

Firefox and Thunderbird creates CGLog files in /tmp on my Mac. It contains a lot of info related to keyboard and mouse (keys, scrolls, clicks!) I am concerned!

--- flushing event log at XXXX.XXXXXXXX --- 432138.5090574 (Firefox): CGSGetNextEventRecordInternal: XXXX.XXXXXX loc (-XXXX, XXXX) conn 0xXXXXX MouseMoved win 0xXXXX (click 1)

and the most scaring:

XXXX.XXXXX (Firefox): CGSGetNextEventRecordInternal: XXXX.XXXXX loc (xxx.xx, xxx.xx) conn 0xXXX KeyDown win 0x0 flags 0xa00100 set 252 char 63233; key 125 data -2303 special 0 repeat 0 keybd 44

Why it happens? Is it dangerous? How can I turn it off?

I saw that on the latest Firefox release for Mac and on Firefox ESR 31.2.0 for Mac I saw that on Thunderbird release for Mac 31.2.0

Asked by ssk1000 5 years ago

Last reply by dveditz 5 years ago

  • Archived

Tab/tool bar for some websites is now empty

espn.com has bar at the top for showing the latest scores, and a tab bar below it for choosing specifics sports and some other things. Likewise, free.com has a tab bar at… (read more)

espn.com has bar at the top for showing the latest scores, and a tab bar below it for choosing specifics sports and some other things. Likewise, free.com has a tab bar at the top for choosing newspaper sections. They are now all empty (although the space is still present) when using Firefox. They display properly with Safari. This happened in the past few days. I think it happened when I upgraded to 66.0.3, although at that time I also played around with some settings try to fix a problem related to the upgrade (Firefox crashed during the upgrade and I lost my tabs as a result).

Asked by seejp 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Previous fix to eliminate unwanted question marks no longer works.

The solution below no longer works. My current version of Firefox is 64.0.2 When did this problem start for you? On Mac, Firefox 56 ratcheted up the security sandbox, lim… (read more)

The solution below no longer works. My current version of Firefox is 64.0.2

When did this problem start for you?

On Mac, Firefox 56 ratcheted up the security sandbox, limiting which files pages can use on your system. This apparently prevents Firefox from using font files in a "suitcase" or "Adobe Type 1" format. The developers are aware of this and some fixes were made in Firefox 57, but they might have missed some font types or unexpected font file locations.

To see whether this is the problem, and as a temporary workaround, you can reduce the sandbox security level back to what it was in Firefox 52-55 as follows:

(1) In a new tab, type or paste about:config in the address bar and press Return. Click the button accepting the risk.

(2) In the search box above the list, type or paste sand and pause while the list is filtered

(3) Double-click the security.sandbox.content.level preference and change the value from 3 to 1 and click OK

That change won't take effect until the next time you quit and restart Firefox

Asked by robkuhnjr 1 year ago

Last reply by Franknca 1 year ago

  • Archived

Can you add an Add Password to the Saved Password window?

There are some sites that do not prompt Firefox to save my password. Is it impossible to add an Add Password to the saved passwords screen for times when I revisit the s… (read more)

There are some sites that do not prompt Firefox to save my password.

Is it impossible to add an Add Password to the saved passwords screen for times when I revisit the site?

Asked by monkeypunch 6 years ago

Last reply by roscomouse 5 years ago

  • Archived

I select DuckDuckgo as my preferred search engine and remove google from the search options, but when I restart, Firefox reinstalls google as default.

Using Firefox 58 on a Mac running High Sierra, I remove Google from preferred search engines and choose DuckDuckGo as my default. When I restart Firefox, I find Google i… (read more)

Using Firefox 58 on a Mac running High Sierra, I remove Google from preferred search engines and choose DuckDuckGo as my default. When I restart Firefox, I find Google is reinstalled and made the default.

Asked by chpoot 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Immediate crash for gmail.com, Facebook.com, wikipedia.org, plugin check page

Hi all, I'm on a Mac Mini running 10.9.5 and Firefox 34.0.5 (which is the latest for my system, as of this writing). I'd been running Firefox without issues for a long ti… (read more)

Hi all,

I'm on a Mac Mini running 10.9.5 and Firefox 34.0.5 (which is the latest for my system, as of this writing). I'd been running Firefox without issues for a long time, but a few days ago I started it up and found that trying to reach the following sites all result in an immediate crash: 1) GMail.com (looks like it crashes once it redirects to gmail.com/intl/en/mail/help/about.html) 2) https://www.facebook.com 3) wikipedia.org 4) https://www.mozilla.org/en-US/plugincheck/

I'm finding that each of these addresses will cause Google Chrome to revert to its "Aw Snap!" error message — but Safari will display all of them without any problem.

Here are some things I've tried to solve this: 1) zapped PRAM, reset SMC, ran Apple Hardware Test, repaired disk permissions; 2) COMPLETELY uninstalled Firefox and all associated files/preferences, then started over with a completely new profile; 3) completely uninstalled both Flash and Java, then reinstalled them (I do need Java, unfortunately); 4) ran Firefox in Safe Mode, which doesn't solve the problem; 5) did a whole bunch of things to ensure that all the fonts on my system are valid, and are where they need to be

The only thing that's worked so far is to restart my Mac in Safe Boot Mode, and that plus the fact that these sites crash Firefox and Chrome but not Safari are my only clues... I just don't know what to make of them.

Anyone have any ideas? Something all those sites have in common maybe?

Asked by SetTheRay 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Can't log in to paypal

As the title says - can't log in to paypal using firefox. It works with other browsers, firefox gives error: "Sorry, we can't log you in. If you think there's an issue wi… (read more)

As the title says - can't log in to paypal using firefox. It works with other browsers, firefox gives error: "Sorry, we can't log you in. If you think there's an issue with your account, contact us and we'll help resolve it."

I've tried restarting in safe mode but still doesn't work :/

Asked by Wojtek 2 years ago

Last reply by FredMcD 2 years ago

Firefox crashes

Hello! My Firefox tabs crash constantly since I got a new computer. I have tried all the suggestions I can find in the forums. I did try downloading Firefox for enterpris… (read more)

Hello! My Firefox tabs crash constantly since I got a new computer. I have tried all the suggestions I can find in the forums. I did try downloading Firefox for enterprise but I could not figure out how to get it up and running, it seemingly installed, but Firefox seems to be the same. My new (to me) computer is a MacBook Pro 13" mid 2012 if that has anything to do with it. I have Parallels installed on my computer for the first time, if that might have anything to do with it. I have not had the problem with Firefox crashing within the Virtual Machine, though. Here is the latest submitted crash report: bp-f70bd533-3d22-4cd6-9f39-498920200121 Thank you for any insights and help!

Asked by hbschofield 4 months ago

Last reply by FredMcD 3 months ago

problem about receiving 6 figures authentication code by email

hi there! I need some assistance regarding my Mozilla x Firefox account. I’m supposed to receive a code by e-mail but the servers have been de activated in 2019. Is there… (read more)

hi there! I need some assistance regarding my Mozilla x Firefox account. I’m supposed to receive a code by e-mail but the servers have been de activated in 2019. Is there another way to go through this process?

Asked by elnoichi 2 months ago

Last reply by cor-el 2 months ago

  • Archived

Firefox crashes at startup or shortly after

Hi Whenever I open Firefox 31 (on mavericks) it crashes at startup or after browsing a minute or two. Already tried: - disabled HW acceleration - disabled add-ons - re-i… (read more)

Hi

Whenever I open Firefox 31 (on mavericks) it crashes at startup or after browsing a minute or two. Already tried:

- disabled HW acceleration - disabled add-ons - re-installed ff - deleted profile

problem still exists. I get the following error message:

AdapterDeviceID: 0x6741 AdapterVendorID: 0x1002 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.0 BuildID: 20140716183446 CrashTime: 1408087029 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1408083991 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x6741 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 217 StartupTime: 1408086927 Theme: classic/1.0 Throttleable: 1 Vendor: Mozilla Version: 31.0 useragent_locale: de

can anyone help? thanks

Asked by Cominotto 5 years ago

Last reply by guigs 5 years ago

  • Archived

Can't login to my Google Accounts. Next and More Option buttons are not working.

Hi! My firefox version is 54.0.1. I simply can't login to my Google accounts because the next button is not responding. Also, I noticed some sites where login is concerne… (read more)

Hi! My firefox version is 54.0.1. I simply can't login to my Google accounts because the next button is not responding. Also, I noticed some sites where login is concerned also doesn't work. It also has this weird security wherein even visa application sites doesn't work and requires an exception in order for it to properly function like the Taiwan Embassy site. Please help. Thanks.

Asked by docjean 2 years ago

Last reply by elehrke 2 years ago

  • Archived

what is sync

Well, I've been doing Firefox sync for a long time, and it seems to work pretty well. But I'm a little confused. What EXACTLY is going on? Note: I do NOT want to know how… (read more)

Well, I've been doing Firefox sync for a long time, and it seems to work pretty well. But I'm a little confused. What EXACTLY is going on? Note: I do NOT want to know how to set up sync. I know that.

First question. When sync is automatic, when exactly does it do it? I pull down and do "Open menu" with the three bars, and then hover over the sync arrows-in-the round. It might say "Last sync: 5 minutes ago", and it might say "Last sync: 5 seconds ago". Nothing happened on my Firefox five seconds ago or five minutes ago. So who told it to sync? What determines when it is supposed to sync? I presume Firefox automatically does a sync if you change a bookmark or password.

Second question. What exactly is a sync? I gather that if the sync file (containing bookmarks and everything) in the cloud is younger than the local sync file, the local sync file will be replaced by the one in the cloud. If the sync file in the cloud is older than the local sync file, that sync file in the cloud is replaced by the local one. Is that what's going on? That is, it's all about the time stamp? Do not tell me "Sync lets you share all of your data and preferences (such as your bookmarks, history, passwords, open tabs and installed add-ons) across all your devices." I know that.

Third question. Let's suppose I want sync to ONLY be manual. As in, it will ONLY sync when I do Tools>Sync Now. How do I set it up for that?

Asked by danll 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Image files saved from Firefox browsing sessions won't open

I'm able to download the images just fine, but when I try to open them, I see the same error message- "The file "name.png" could not be opened. It may be damaged or use a… (read more)

I'm able to download the images just fine, but when I try to open them, I see the same error message- "The file "name.png" could not be opened. It may be damaged or use a file format that Preview doesn't recognize."

I've tried creating a new Firefox profile, running Firefox with ad-ons disabled, and just plain deleting the one ad-on I had running. (AdBlock Plus.) Deleting AdBlock Plus seemed to have no effect, so I put it back.

I know it's not the website I'm trying to save images from, because I have the same issue saving images from other websites. I've even tried right-clicking and saving stuff from my own Photobucket account, so I know there shouldn't be anything wrong with the images, and have gotten the same error message I mentioned above when trying to open them.

Also, I can save anything I want from Safari, including the same exact image files that won't save in a usable fashion from Firefox.

I really hope someone can help. This has been very frustrating.

Asked by Urbandruid 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Firefox does not open

My Firefox suddenly stopped opening. I open it, icon appears in dock and immediately disappears. I did a fresh install of 57.0.4 and still the same. It's not already runn… (read more)

My Firefox suddenly stopped opening. I open it, icon appears in dock and immediately disappears. I did a fresh install of 57.0.4 and still the same. It's not already running (checked activity monitor).

PC: MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports) OS: macOS High Sierra 10.13.2 (17C205)

In /Library/Application Support/Firefox/Crash Reports there are two files: InstallTime20171226083017 InstallTime20180103231032

Asked by arjunu 2 years ago

Last reply by FredMcD 2 years ago