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Firefox constantly hangs/freezes on Mac OS

Duplicate of /questions/976177 Firefox constantly freezes on my Mac, although I've installed the latest version and tried all suggested fixes - without success. (locking)… (read more)

Duplicate of /questions/976177 Firefox constantly freezes on my Mac, although I've installed the latest version and tried all suggested fixes - without success. (locking)]. aw

I'm using an iMac, system 10.9. My problem is that Firefox 25 launches correctly and displays Google (which I've chosen as my start page), but that whenever I go to to a web page, Firefox hangs/freezes. For instance I can go to the BBC site, but once there FF hangs/freezes. Then it won't respond to any clicking or commands, and I have to force-quit.

Firefox has even done this in the Mozilla help pages !

I've tried several other "fixes", all to no avail. Besides, a fix or workaround should not be necessary -it isn't with other browsers. And I've trashed FF more than once, doing a clean reinstall (yes, I've been careful to also trash any associated file, using Appcleaner).

The problem has been there in every version of FF I've tried in the last four years. Version 3.5 worked well but all the subsequent versions have caused this problem. Why ?

As I said, other browsers work, and do so without needing any "fixes". So they work, and so does my computer. The problem is with Firefox, that obviously has a flaw somewhere. I'd love to know what it is.

Asked by Xavier Kreiss 6 years ago

Last reply by AliceWyman 6 years ago

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Recover bookmarks from profile after hard drive crash

I suffered a hard drive crash and had it replaced. I was able to save the most important of my data from my old hard drive, but I did not think to try to save my Firefox … (read more)

I suffered a hard drive crash and had it replaced. I was able to save the most important of my data from my old hard drive, but I did not think to try to save my Firefox bookmarks. I did not have a Sync account before the crash happened.

Is there any way at all to recover the bookmarks from before the crash?

Note: I am using a 2009 iMac with a brand-new hard drive and running OS X Mavericks.

Asked by livingsoul12066 6 years ago

Answered by iamjayakumars 6 years ago

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I am unable to "open link behind mail" using Mac Mail now. It used to work fine, and just clicking works but not right clicking to open behind mail. Please help

This used to work on my Mac using Firefox and Mac Mail but now it doesn't. Opening regular links are unaffected. I can still click and open easily. This only happens w… (read more)

This used to work on my Mac using Firefox and Mac Mail but now it doesn't. Opening regular links are unaffected. I can still click and open easily. This only happens when I try to use the feature, to open links behind mail. When I right click nothing happens. Nothing is opened.

Asked by GetPaulHoward 6 years ago

Last reply by guigs 6 years ago

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Can one stop Firefox from printing PDF Protected files

Locking as a duplicate. Please continue with /questions/992183 Fire Fox prints PDF Protected files. How do I stop this from happening and letting users steal my work? … (read more)

Locking as a duplicate. Please continue with /questions/992183

Fire Fox prints PDF Protected files. How do I stop this from happening and letting users steal my work?

Asked by RichardPlant 6 years ago

Last reply by John99 6 years ago

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As suggested by jaykumar creating new profile did not solve Firefox crash nonresponse problem

As suggested by jaykumar I created a new profile, restarted the computer, opened the University eResources site, the Foirefox does not open the list of Js did not solve … (read more)

As suggested by jaykumar I created a new profile, restarted the computer, opened the University eResources site, the Foirefox does not open the list of Js did not solve Firefox crash nonresponse problem. Error message: The connection was interrupted

The connection to libsta28.lib.cam.ac.uk:2416 was interrupted while the page was loading.

  The site could be temporarily unavailable or too busy. Try again in a few moments.
  If you are unable to load any pages, check your computer's network connection.
  If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

There is some kink somewhere that has crept anew!

Hope that you can help please. It is causing too much "frustration-anxiety" and holding up the work that I should get on with- it is challenging to solve this with more relaxed writings..

Asked by mehrishi 6 years ago

Last reply by the-edmeister 6 years ago

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how do i express my support for firefox and my disaproval for your CEO? He needs to step off 4 FF move forward, BYE,if push/shove take friends wt me

I'm gay. FF, CEO is a bigot ,who financially, supports GOP efforts, to deny freedom and civil rights to Gay Comunity. I always thought FF was about a responsible company … (read more)

I'm gay. FF, CEO is a bigot ,who financially, supports GOP efforts, to deny freedom and civil rights to Gay Comunity. I always thought FF was about a responsible company with an eye on the future and inclusion? Disappointed, and sadly, about to move on. I cant support injustice. Been a FF user since about 06-07', turned tons of friends on to Mozilla, love it. Sad day, I love products, but time for open minded CEO. Peace

Asked by sykat76 6 years ago

Last reply by AliceWyman 6 years ago

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B4 I hid bookmark toolbar folder icons...

What I was able to do before FireFox 29 was to hide the blue folder icons in the Bookmarks Toolbar, leaving only the Name of the folder and the downward pointing arrow ∇.… (read more)

What I was able to do before FireFox 29 was to hide the blue folder icons in the Bookmarks Toolbar, leaving only the Name of the folder and the downward pointing arrow ∇.

I believe I was able to do that with a simple button or check box from View > Toolbars > Customize... but not, as I recall, with any extension or add-on. It seemed to be part of FireFox. Now, this feature has been thrown down Orwell's Memory Hole and I have been given some solutions that require manually editing a userChrome.css text file that is supposed to have some additional code added to some existing code to a file that I don't seem to have found using the advice given. That file is supposed to go into a Profile folder that apparently has a different name than simply Profile.

I have been given some advice stating "You can..." but I am not sure this is an adventure that will lead to a serious mistake or just the beginning of a long learning arc. I think I want the buttons back.

A serious answer would have all the steps. Yeah, I'm not going to learn on my own, because this is a feature that was removed and ought not to have been.

Asked by bryanzth 6 years ago

Last reply by cor-el 6 years ago

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I am removing Firefox in protest of your removing Brendan Eich

I support an individual's right to free thought and belief, not coercion by any group. Mozilla is obviously a spineless, ungrounded, un American organization. I will no… (read more)

I support an individual's right to free thought and belief, not coercion by any group. Mozilla is obviously a spineless, ungrounded, un American organization. I will not use your products as long as Mr Eich is not reinstated.

Asked by rootripper 6 years ago

Last reply by philipp 6 years ago

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When I try to use teh search space I get Access Denied. I never used to. Please help me. Yesterday I was told to empty cache. I did, or start my Mac in Safe Mod

I can attach a screen shot of what I get. The Safe Mode may have shut off my link to my printers. I spent $85 to have an IT guy get my printers responding again. What's g… (read more)

I can attach a screen shot of what I get. The Safe Mode may have shut off my link to my printers. I spent $85 to have an IT guy get my printers responding again. What's going on? Please help.

Asked by phinne 6 years ago

Last reply by Moses 6 years ago

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I get access denied when I try to search on your site.

Please help me. I get access denied when I try to search on your site. I have emptied cache. I tried Safe Mode the way you suggested. Still access denied (though my print… (read more)

Please help me. I get access denied when I try to search on your site. I have emptied cache. I tried Safe Mode the way you suggested. Still access denied (though my printer then would not respond to me and I spent $85 to have my It consultant fix that problem.

Asked by phinne 6 years ago

Last reply by Moses 6 years ago

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I am getting access denied in the seach feature. I've emptied cache and tried to start the computer in Safe Mode.

Safe Mode might have disconnected me from my printer as that happened after I tried that. [e-mail removed by moderator. please read the Forum rules and guidelines … (read more)

Safe Mode might have disconnected me from my printer as that happened after I tried that.


[e-mail removed by moderator. please read the Forum rules and guidelines

Asked by phinne 6 years ago

Last reply by Moses 6 years ago

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How do I customize the Refresh Button in Firefox 29?

In Firefox 29, the refresh button is permanently embedded in the address bar's field on the far right. On large monitors, this is very inconvenient. In most cases, the U… (read more)

In Firefox 29, the refresh button is permanently embedded in the address bar's field on the far right. On large monitors, this is very inconvenient.

In most cases, the URL of the current website does not reach beyond the 1024 pixel mark, and even if it does, the far right-hand portion of any given URL is usually the least significant part of the web address.

Particularly in Right-To-Left language versions of Firefox, a user's attention is heavily focused on the leading portion of the URL, on the far left of the browser window.

Why is the user forced to break attention from the leading edge of the address bar, and find the far right-hand side of the address field (which can vary in length), AND THEN target the mouse on the very small refresh icon?

Why is the user forced to lift their hands from a resting position on the keyboard, to find the F5 key to refresh the page?

If the iser is already looking at the URL bar, and the refresh is located directly to the left of the address bar, this makes refreshing the page with the mouse a lot more convenient.

Please allow the position of the refresh buttong to be configurable in future versions. There's no legitimate reason to lock down the refresh button.

Thank you.

Asked by UnenforcedRefreshBehavior 6 years ago

Last reply by amirtal2000 5 years ago

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Where has Mozilla's open browser gone? Why is there going to be DRM in my Firefox?!

What happened?! Why is this happening!? Can This Web Be Saved? Mozilla Accepts DRM, and We All Lose It's official: the last holdout for the open web has fallen. Flanked o… (read more)

What happened?! Why is this happening!?

Can This Web Be Saved? Mozilla Accepts DRM, and We All Lose

It's official: the last holdout for the open web has fallen. Flanked on all sides by Google, Microsoft, Opera and (it appears) Safari's support and promotion of the EME DRM-in-HTML standard, Mozilla is giving in to pressure from Hollywood, Netflix et al, and will be implementing its own third-party version of DRM. It will be rolled out in Desktop Firefox later this year. Mozilla's CTO, Andreas Gal, says that Mozilla "has little choice." Mozilla's Chair, Mitchell Baker adds, "Mozilla cannot change the industry on DRM at this point."

At EFF, we disagree. We've had over a decade of watching this ratchet at work, and we know where it can lead. Technologists implement DRM with great reticence, because they can see it's not a meaningful solution to anything but rather a font of endless problems. It doesn't prevent infringement, which continues regardless. Instead, it reduces the security of our devices, reduces user trust, makes finding and reporting of bugs legally risky, eliminates fair use rights, undermines competition, promotes secrecy, and circumvents open standards.

It's clear from the tone of Gal and Baker's comments, and our own discussions with Mozilla, that you'll find no technologist there who is happy with this step. The fact that Mozilla, in opposition to its mission, had to prepare and design this feature in secret without being able to consult the developers and users who make up its community is an indication of how much of a contradiction DRM is in a pro-user open-source browser.

Unchecked, that contradiction is only going to grow. Mozilla's DRM code, imported from Adobe as a closed-source binary, will sit in a cordoned sandbox, simultaneously Mozilla's responsibility but beyond its control. Mozilla will be responsible for updates to the DRM blackbox, which means users will have to navigate browser updates that will either fix security bugs or strip features from their video watching. Mozillians have already been warned of the danger of talking too much about how DRM works (and doesn't work), lest they trigger the provisions in the Digital Millennium Copyright Act (DMCA) that forbid "trafficking" in circumvention knowledge.

Baker may think that Mozilla cannot change the industry on its own (despite it having done so many years ago). Sadly, it changes the industry by accepting DRM. It is these repeated compromises to the needs of DRM advocates by tech company after tech company that are changing the nature of personal computing, transforming it into a sector that is dominated by established interests and produces locked-down devices, monitored and managed by everyone but their users.

Past experience has shown that standing up to DRM and calling it out does have an effect. As we have said to the W3C, and Cory Doctorow spells out to Mozilla in this Guardian article, we can do much more to fight the negative consequences of DRM than simply attempt to mitigate the damage of its adoption.

We need to work to end the reinforcement of DRM and criminalization of fair use in the DMCA and similar legislation being spread throughout the world. We need to speak out about the failings of DRM, even if we fear that DRM proponents will just make it worse (in the name of "improvement") or take civil or criminal actions under the DMCA. We need to challenge the baseless assertion that users don't mind DRM as long as they can watch House of Cards and demand actual evidence to justify the damage it causes. And, given the amount of compromise we have already suffered, we need to spell out the principles that we won't compromise on.

Mozilla and the W3C are both organizations with missions intended to defend and promote the open web. Both have now committed to a system of content control that is seen as a violation of those principles by many Internet users. We, and they, can change that story. We need to redirect the ingenuity being wasted on attempts to limit the damage of introducing DRM into the heart of the Web toward a positive campaign against further incursions. -May 14, 2014 | By Danny O'Brien

Fair Use and Intellectual Property: Defending the Balance Defend Your Right to Repair!

DMCA Innovation Security

Asked by the_protest 6 years ago

Last reply by the-edmeister 6 years ago

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how do I stop the constant stars coming out of the firefox symbol - please help - they are driving me crazy

locking this thread as the Owner of this thread answered in the related thread starting today when I clicked on firefox on my mac, there are blue stars constantly coming … (read more)

locking this thread as the Owner of this thread answered in the related thread

starting today when I clicked on firefox on my mac, there are blue stars constantly coming out of the firefox symbol and they are annoying and driving me crazy. How do I stop the constant stars coming from the firefox symbol? please help

Asked by pzyjdmtr 6 years ago

Last reply by cor-el 6 years ago

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sync not working

Work windows laptop - latest firefox 30.0 Home MAC (Mavericks) laptop - latest firefox 30.0 On my work laptop I'm signed into my account with email@address.com (as an exa… (read more)

Work windows laptop - latest firefox 30.0

Home MAC (Mavericks) laptop - latest firefox 30.0

On my work laptop I'm signed into my account with email@address.com (as an example). All check boxes ticked under the "Sync my" section (so everything is to be synced).

On my home MAC laptop - under preferences and sync i'm signed into the same email@address.com mail address with again, all tick boxes ticked to sync everything.

NOTHING is syncing.

This used to work flawlessly when using the old passcode method to link devcies, but can't seem to use this any longer.

On my work laptop I have tried to go into "Manage Account" and "Reset Sync" and then selecting "Replace all other devices with this device's data" but this makes no difference trying to sync the data to my home MAC laptop.

Asked by splitter 5 years ago

Answered by splitter 5 years ago

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Firefox freezes for few seconds while syncing new bookmarks. Happens everytime I add a bookmark or when I chage a folder's place.

Firefox freezes for few seconds while syncing new bookmarks. Happens everytime I add a bookmark or when I chage a folder's place. Everytime I bookmark some site, firefox … (read more)

Firefox freezes for few seconds while syncing new bookmarks. Happens everytime I add a bookmark or when I chage a folder's place.

Everytime I bookmark some site, firefox syncs it right away, which is good in a way. But it takes a few seconds (around 5 secs) and whil FF syncs the whole window freezes. Means nothing responds anymore, not to a click nor to a roll over or scroll.

It's quite annoying actually.

So I'd say : FireFox should run this sync in background of other tasks, seamlessly.

If FF cannot run this sync in background of other tasks, is there a way to tell sync ton only sincronize just before quitting or such ?

OR, is there a way to quickly shut sync down and activate it back up when needed ?

Thanks for the answers to this time consumming problem.

Asked by Macdunet 5 years ago

Last reply by guigs 5 years ago

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Firefox hangs on a particular website

Hello everyone, It's been several days now that I've tried to fix a hanging issue that only occurs on http://schallcreative.com. It started since we upgraded to Firefox 3… (read more)

Hello everyone,

It's been several days now that I've tried to fix a hanging issue that only occurs on http://schallcreative.com. It started since we upgraded to Firefox 31.0. We are also running on Mac systems with Mavericks OSX 10.9.4. If we downgrade to Firefox 30.0 or 29.0, the website appears without any issues.

A little bit about the website itself, it runs on a Wordpress platform. It's a hybrid one pager with SVG animation, blog and individual pages to highlight past work. There is also some simple custom Javascript applied to it as well.

What have I done?

Disabled Firefox Plugins Disabled Firefox Extensions Uninstalled and Installed Firefox Restarted Computer Updated jQuery Updated Wordpress Disabled Wordpress Plugins Deleted Unused Wordpress Plugins

Once I attempt to open http://schallcreative.com, it hangs, the cursor turns into the rainbow wheel soon after and then I wait. I've left it hanging up to 10 minutes and it won't crash. All it does is hang. Eventually I have to go to the dock and force quit the app and soon after I get an "Ignore" or "Report" option. Usually I'll hit report and I get a run down on the machine. If I open Google, Vimeo, YouTube, other client websites, they all open just fine.

We are Mozilla fans here and I hope someone can help me with this issue. I hope also that this may help other future issues.

Much appreciated before hand and I look forward to hearing feedback. Fred

Asked by fredschall 5 years ago

Last reply by cor-el 5 years ago